Interview Guide - Public Service

INTERVIEW GUIDE
Date:
Applicant:
Role:
Panel Member:
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Interview checklist
Open the Interview – Chairperson
□ Greet and thank the applicant for their time.
□ Ask is there anything that they require in the way of special needs or adjustments
□ Provide your name and position and introduce the panel.
□ Confirm the position the applicant is to be interviewed for.
□ Provide an overview of the role.
Outline the interview and explain how it works
□ Advise how long the interview will take (e.g. 60 minutes).
□ Advise panel members will be rotating asking questions.
□ Indicate panel members will be taking notes (so there may be less eye-contact).
□ You may need to manage the time to get through all the questions and stop them if you
have enough information. You may ask follow-up questions to clarify details.
Stages of the Interview Proper - Questions
□ Key Background Review - clarify and review their application and CV, focusing on
relevant work history (and possibly education).
□ Interview questions for each capability (Key Selection Criteria)
Interview Close
□ Give the applicant a chance to ask questions
□ Talk about next steps in the process and timelines
Post Interview
□ Individually score the applicant against the Key Selection Criteria
□ Discuss scores with other selection panel members and reach and agree a final rating
Interview Guide
Last updated 16 March 2017
Interview Recording and Scoring
Recording the data gathered during the interview is a critical requirement for ensuring a proper
evaluation of the applicant and to have a record in the event of any grievance. Please note that
other panel members may be required to read and review your notes in order to determine the
final evaluation of the applicant and therefore note taking is mandatory in order to support this
process.

Each panel member should take notes so you can discuss the applicant effectively when
agreeing on the final rating.

Provide an overall rating, weighing up the applicant’s responses to questions against the
positive/negative indicators shown. Use the following rating scale for assessing the
applicant’s suitability against each Key Selection Criteria.
Rating Scale
Description
3
Fully Satisfies
2
Partially Satisfies
1
Does Not Satisfy
Note: “+” and “- “can be used to further refine the ratings
Interview Summary
Key Selection Criteria
PANEL 1
PANEL 2
PANEL 3
Consensus
1. DET Values
2.
3.
4.
5.
Candidate Summary
Strengths
Development
2
The SBI Methodology
If using behavioural questions, remind the applicant that when answering they should address
three key areas:
Situation / Task:
The applicant needs to succinctly explain the situation they
were in to provide context and motives for their actions.
Behaviour / Action:
The action the applicant took to handle the circumstance is
the key to understanding the applicant’s capabilities, and their
level of competence in those capabilities.
Impact / Result:
What the outcome was, how effective or ineffective the
applicant’s behaviours were.
The applicant’s comments about the impact can also reveal
their level of self-awareness, as well as their insight and
understanding of things like organisational context.
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KEY SELECTION CRITERION 1
Public Sector Values
KEY ACTIONS
 Responsiveness
 Integrity
 Impartiality
 Accountability
 Respect
 Leadership
 Human Rights
Planned Question:
Situation/Task
Behaviour/Action
Impact/Result
Notes:
KSC1 Rating:
Rating Scale:
3 = Fully Satisfies
2 = Partially Satisfies
1 = Does Not Satisfy
(+/-)
4
KEY SELECTION CRITERION 2
KEY ACTIONS
XXXXX
• XXXXX.
Planned Question:
Situation/Task
Behaviour/Action
Impacts/Result
Notes:
KSC2 Rating:
5
KEY SELECTION CRITERION 3
KEY ACTIONS
XXXXX
• XXXXX.
Planned Question:
Situation/Task
Behaviour/Action
Impacts/Result
Notes:
KSC3 Rating:
6
KEY SELECTION CRITERION 4
KEY ACTIONS
XXXXX
• XXXXX.
Planned Question:
Situation/Task
Behaviour/Action
Impacts/Result
Notes:
KSC4 Rating:
7
KEY SELECTION CRITERION 5
KEY ACTIONS
XXXXX
• XXXXX.
Planned Question:
Situation/Task
Behaviour/Action
Impacts/Result
Notes:
KSC5 Rating:
8
Questions from the Applicant
Next Steps & Close
Provide details on next steps in the selection process.
If successful what is your availability to commence employment?
Thanks again for meeting with us today.
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