Project: Implementation Customer: Project: Document: Meeting Date: Enact Re-mortgaging Dept. Implementation Agenda: Project Kick Off TBC Purpose of Document Agenda. Attendees: RJ, EP, DH Relevant Standards 1 None. There is no standard agenda for project kick off meeting. Sales Briefing ITEM Customer Profile WHO Who are they – Nature of Business New Logo/Existing Customer Size Locations Business Context Summary of the background to the deal. Part of the business in scope Customer business situation Reasons for purchase Basis of internal business case What will constitute success to the customer Benefit realisation intentions Stability of environment Timescale issues / expectations Relationship Dynamics Expected attitudes: Ops Managers Line Management Contract Financials Customer supporters? Status of the Contract Points of Note Implementation Fees Total £68,250 (£20K at risk) Training WW Experience £7,500 At risk fees £10,000 at 6%, £10,000 at 16% Assumed Cost profile – from Top Down Costing Project Approach Approach assumed for the project: PID Solution Design Proof of Concept Training Coaching AOM Champion Minutes Academy / Accreditation Products in Scope Project Name Confirm Enact Re-Mortgaging Key Players Executive Sponsor Project Manager Other key individuals Scope Summary FTE in Scope Locations Risk Assessment Known Issues & Risks 2 Project Start up Checklist ITEM MAO Space OpenAir Project Top Down Costing Resources Environments Planned Implementation Start Location(s) Scope Team Leader Names WHO Contract Implementation Create Confirm project Owner on OpenAir Enable access for Project Team - Memo Confirm & Send to Finance Identify RM Lead Implementer Design Specialist PM Training Product Instances to be Set Up When required Users User Set up – Responsibility? Required By When? Commencement Date? One Location - Leeds Delivery FTE Team Leaders/Mgrs If known 105 15 Billing Requirements Timing Upon Project Commencement Amount £24,125 Notes 35% of total fees 30 days from commencement £24,125 35% of total fees At-Risk fees. Timing dependent £20,000 At-risk fees, contingent on reaching trigger points 29/07/2017 Page 2 Minutes in measured productivity improvement upon trigger point 3 Planning ITEM WHO Preliminary Activity PID Solution Design Training Other Resourcing When? Who? When? Who? When? Who? Any other preparation activity Assumptions for resource planning (Time, when, type of resource) Core Implementation Standard Plan? Resourcing Scheduling Assumptions Start Date Standard working wk Any change to standard development stage durations? Who Key assumptions for bottom up scheduling Commencement date for programme Needed for FTE calculation Non Core Implementation Activity Rigor Report Coaching AOM Champion Coaching / enablement Management Coaching Management Consulting What is planned here Resource planning assumption (time) What is planned here Resource planning assumption (time) What is planned here Resource planning assumption (time) What is planned here Resource planning assumption (time) Benefits Realisation Planning Assumptions What is planned here Resource planning assumption (time) Governance PWG SC Internal Checkpoint AOMi participant AOMi participant Frequency. Who to be involved Preliminary Risk Assessment Key Risks Issues 4 Actions AREA / CATEGORY 29/07/2017 ITEM WHO Page 3
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