SuccessMaker 9 Reset Utility Guide
The Pearson® SuccessMaker 9 (SM9) Reset Utility Guide describes how to run the Reset
Utility for customers using SM9. Resetting the database enables customers to start the
new school year with a clean database because the procedure deletes student users,
groups, student performance data, and optionally teacher users and custom courses.
The Reset Utility was created for Windows®, Mac®, and Linux® deployments and works
for single-server and multiple-server installations.
Resetting the database consists of the following three steps:
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Running and Printing the Reports
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Backing up the Database
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Resetting the Database
Details for each step are described in the following sections. If you need help, contact
North America Customer Support at
https://pearsonnacommunity.force.com/support/s/.
Running and Printing the Reports
The first step in this process is to print and save a PDF of the Cumulative Performance
Report for each course in the manner described below. This information will enable
you to make enrollment decisions for the 2017-2018 school year.
To accelerate your student enrollment process, Pearson recommends that you run the
Cumulative Performance Report using the following options.
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Grade level and sorted by student names alphabetically: This option enables
teachers to quickly find the ending course levels for their students.
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Grade level and sorted by course level: This option enables teachers to quickly see if
students are working above or below grade level. It also gives teachers the
opportunity to modify the enrollment levels of these students by assigning a custom
course.
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Teacher groups: This option provides teachers a copy of 2016-2017 performance for
their records.
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Reset Utility Guide
When you print the Cumulative Performance Report by grade level, you must
be signed in to SuccessMaker as a System or District Administrator.
To print the report:
1. Click Cumulative Performance Report in Reports.
2. Set the parameters for your report, including the grade level.
3. Select how you want to sort the report using the Sort option:
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To sort the report alphabetically, select Student.
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To sort the report by course level, select Current Course Level.
4. Click Go to run the report.
5. In the Report Viewer, click Print report to print the report.
Backing up the Database
The second step in the Reset process is to back up the current database and all of the
user assets.
IMPORTANT: The Reset Utility does NOT perform a backup, so you must complete this
step before running the Reset Utility to ensure no data is lost.
To back up the database:
1. Back up the current SM9 database.
2. If backups have not been configured, review the Backup Scripts for SuccessMaker
Database Knowledgebase article for instructions on backing up the database and
UserData.
Resetting the Database
The final step is to run the Reset Utility to remove all students and their associated
assignments, associated groups, and performance data. Optionally, the Reset Utility
can also remove all teachers and custom courses. See the following table for specifics
on which data is deleted and/or retained during the reset.
Deleted
Retained
Student users
Administrator users
Teacher users (optional)
Proficiency settings
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Deleted
Retained
Groups
Licenses
Custom courses (optional)
Organizational settings
Student performance data (all)
To run the Reset Utility:
1. Sign in to the primary application server as an administrator with administrative
rights.
2. Execute the file in the smReset folder that corresponds to your platform:
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Windows: In the SuccessMaker directory: [path_to_
install]\Pearson\SuccessMaker\smReset, double-click SMResetUtility.bat.
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Mac/Linux: In the SuccessMaker directory: [path_to_
install]/Pearson/SuccessMaker/smReset
a. Launch Terminal.
b. Type: sudo -E su
c. Enter the administrator password and press Enter.
d. Type: cd /[path_to_install]/Pearson/SuccessMaker/smReset/
e. Type: ./SMResetUtility.sh and press Enter.
3. The Pearson SuccessMaker Reset Utility window displays the reminder message,
“The database and user assets folders should be backed up prior to executing this
utility.”
4. Click OK to continue with the reset or Cancel to exit the utility.
5. In the Do you want to retain the teachers and custom courses? window, click
Yes to retain teachers and custom courses, or click No to refresh the entire
database, deleting teachers and custom courses.
After you run the Reset Utility, you can:
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Edit your proficiency settings.
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Import teacher and student users.
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Create custom courses.
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Refer to your reports to assign courses to students at appropriate levels or assign
the users the default courses to have their level automatically set by Initial
Placement.
For more information on the end-of-year procedures or how to get restarted for the
next school year, contact your Educational Consultant and/or check out North America
Customer Support and My Pearson Training.
Document last updated April 25, 2017
Copyright © 2017 Pearson Education, Inc. or one or more of its direct or indirect affiliates. All rights reserved.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Linux is a trademark or registered trademark of Linus Torvalds.
Mac OS is a registered trademark of Apple Inc. in the U.S. and other countries.
Pearson and SuccessMaker are registered trademarks, in the U.S. and/or other countries of Pearson Education,
Inc. or its affiliates.
Other trademarks are the property of their respective owners.
Use of the trademarks or company names implies no relationship, sponsorship, endorsement, sale, or
promotion on the part of Pearson Education, Inc.
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