Right Service Right Time - Wirral Safeguarding Boards

Right Service Right
Time
You Don’t Meet Threshold
We will try to help
An Integrated Approach
Integrated Front Door
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Social Care Advisors.
Team Support Officers.
Social workers
Social workers from early Help.
Advanced Practitioner.
Triage all incoming requests for Service.
Decisions
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Sign Post
Early Help/Prevention
Children’s Social care/District team
MASH
First Response
Multi Agency Safeguarding Hub
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Social workers
Social workers from early Help
Police
Education
Health
Other relevant professionals/Virtual
Outcomes
• Early Help and Prevention
• First Response
• Children’s Social Care/District team
First Response
• New referrals which meet threshold for
section 47 (CA 1989).
• Referrals from MASH where there is likelihood
of significant harm.
• Undertake a visit to the child if required to
establish threshold.
• Initiate section 47 strategy/enquiries
OUTCOMES
• Initial child protection conference
• Child in Need
• Early Help
In all cases:
• Completed single assessment
• Transfer at initial conference or child in need
meeting
Contact or referral?
• Contact is the form on Liquid Logic which
records there is a concern and that
child/family may need a service.
• Referral is the next stage in the process; it is
the form in LL which says the threshold for a
service under section 17/47 is met and opens
the child to the Local Authority.
What we have learnt and need to do.
• Feedback to the referrer is often inconsistent.
• Give prompt feedback.
• Obtaining consent from parents or young people
is often inconsistent.
• Consent should always be sought.
Consistently share our data with those agencies
who refer without the tools and who don’t apply
the threshold.
• Any request for service that does not have the
associated tool to support it – with the MARS –
will be declined.