JOB DESCRIPTION
SHIFT LEADER - CARE
REPORTS TO: Home Manager
CONTEXT OF THE ROLE
Friends of the Elderly is a charity dedicated to supporting older people. We aspire to a
society where all older people are treated with respect and have the opportunity to live
fulfilled lives.
Our care homes provide high quality residential, nursing and specialist dementia care. We
also support older people in their own home and offer dementia support in our day clubs.
Our free-to-access services including telephone befriending, visiting and grant giving, also
make a real difference in the lives of older people.
1.
2.
MAIN PURPOSE OF THE JOB
 To professionally lead the care team ensuring that a safe, effective and efficient care
service is maintained which meets the needs of each resident.
 To provide high quality, person centred care to residents in accordance with their
assessed needs adhering to Friends of the Elderly’s policies and procedures.
 To encourage and support residents to maintain their independence, choice and
dignity enabling them to lead a fulfilled life.
WORKING RELATIONS:
Internal:
Manager, all staff, residents.
External:
Relatives, service personnel, GPs, District Nurses, visitors, volunteers
and community contacts.
3. KEY RESPONSIBILITIES
•
Provide effective leadership and support for care staff, acting as a role model for
good clinical and care governance practice.
•
Ensure the safety and comfort of all residents, acting as a champion for residents’
safety and dignity whilst encouraging a happy, homely atmosphere.
4. CORE RESPONSIBILITIES

To supervise and support all members of the team to ensure all residents receive
appropriate care in a timely manner according to the residents individual care plan.

To liaise directly with the manager daily.

To ensure care is delivered in a manner sensitive to the individual residents’ needs
and wishes, acknowledging and respecting their confidentiality rights and beliefs at
all times.

Develop care plans related to the assessed needs and choices of individual
residents.

To carry out assessments of potential new residents and those returning from
hospital as required

Conduct and document care and risk assessments to the assessed needs and
choices of individual residents.

Ensure that clear and accurate records and communication systems relating to
clinical and care delivery are maintained and effectively used.

Ensure all appropriate documentation is completed in a timely manner i.e. CQC
notifications, SoVA referrals, admissions, discharges, accident reports and followed
up where necessary.

Review the daily delivery of care, including pressure area prevention, nutrition and
infection prevention and control procedures. Ensure high standards of care delivery
are maintained.

Liaise with GPs and other health professionals to ensure that residents receive the
medical and clinical support they require.

Ensure that areas of identified risk are appropriately monitored and outcomes
recorded and acted upon e.g. fluid and nutrition charts, turning regimes, blood
glucose monitoring

Order, administer and dispense medications in accordance with the medication
system within the Care Home. Consult a GP or Pharmacist regarding residents’
medication issues and document as appropriate in accordance to the Nursing and
Midwifery Council Guidance and Friends of the Elderly’s policies and procedures.

Be knowledgeable about Safeguarding of Vulnerable Adults Policies and
Procedures and report any untoward events in accordance with Friends of the
Elderly and Local Authority requirements.

Ensure effective and clearly documented handover systems are maintained to
facilitate the effective transfer of information between staff and shifts.
•
Supervise care staff on a day to day basis and through formal supervision processes.

To supervise meal times and assist in the serving of meals to residents according to
their individual needs.

Assist the residents at meal times if they need help to feed themselves or be fed.

To assist and enable residents to engage with their social activities and hobbies.

Maintain safe and clean working environment by adhering to infection-control
policies and protocols and calling for assistance from health care support personnel
as required.

Maintain resident confidence and protects operations by keeping information
confidential
•
To attend staff meetings.
•
To attend resident meetings.
•
To act promptly in the case of emergencies experienced within the home and contact
the appropriate services/agencies and inform Senior Management in a timely manner
i.e. accidents with residents, disasters in the home etc.
•
To undertake any other duties within your area of competence, as required by the
manager.
5. LEARNING AND DEVELOPMENT
•
To maintain skills and knowledge and ensure that care is delivered according to
latest guidelines and best practice evidence available.
•
To undertake training appropriate to the roll, as agreed with the Home Manager, and
ensure learning is shared and transferred into practice.
•
To be responsible for your own personal development.
•
To attend all statutory and mandatory training as required by the Charity in order to
fulfil your duties.
•
Act at all times within your own skills and competence.
6. HEALTH AND SAFETY

To comply with regulations regarding Health & Safety Policy and procedures and to
be aware of safety hazards within the Home adhering to any risk assessments, safe
systems of work, manual handling and lifting procedures.
•
Report all accidents and incidents promptly in accordance with policy and
procedures. Ensure accident/incident reports are written clearly and concisely and
that any remedial action or learning is incorporated into care delivery.
•
Ensure the ongoing safety of residents, staff and visitors through systematic
assessment, monitoring and reviewing processes.
•
Ensure that clinical equipment is maintained in a safe, clean and fully functional
state.
•
Report any equipment failures or damage to the Home Manager.
•
Be responsible for the care and protection of residents’ property.
7. APPRAISAL:

To participate in the Charities Annual Appraisal Scheme.
8. LEARNING AND DEVELOPMENT:

To undertake statutory and mandatory training to meet the requirements of current
legislation.

To attend appropriate training courses to enhance personal and professional
knowledge and skills.

To attend in-house and external training courses as identified by your Line Manager.
9. CONFIDENTIALITY:

All staff must respect the confidentiality of any matters they may learn in the course
of their duties relating to members, staff and the general public as well as matters of
business concerning the Charity.

Ensure all private and confidential documents are stored correctly without general
access.
10. EQUAL OPPORTUNITIES STATEMENT
FotE welcomes diversity in the people we provide a service to and in our workforce.
Diversity is not just seen as something to aim for but as something to be valued and an
asset in delivering different services to different people.
FotE recognises that certain groups and individuals are discriminated against in society and
is committed to ensuring that equal opportunity becomes an integral feature of all its
activities.
All employees are required to comply with FotE’s equal opportunities policy. Failure to do so
will result in disciplinary.
All FotE appointments and appointments will be made in accordance with the equal
opportunities policy.
The duties and requirements in this job description are not exhaustive and
amendments and additions may be required in line with future policy changes.