How to download and save an inter-library loan using DRM-Lite
Requirements prior to download:
 You must have a British Library On Demand account – click here to learn how to
register
 Adobe Reader version 10 or above
 Internet connection
To download and save an inter-library loan
Step 1
When your inter-library loan request is available you will receive an e-mail. Click
on the link in the e-mail to go to the download page
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Step 2
Enter either your British Library On Demand username or the e-mail address
registered to your British Library On Demand account then click on ‘Download
your document’
Step 3
To download your document (not save) click on Open when prompted
To download and save your document click on the arrow next to ‘Save’ then
select ‘Save As’. Choose the location to save the file then click on Save
Note:
- You may access the document via the e-mail link for 30 days.
- If you download and save a copy you may access the document for 3 years
- You are permitted to make a single printed copy of the document but you
may not make any further copies
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Step 4
Enter your British Library On Demand
username and password then click on OK
You should now be able to view and print your
document
Having problems?
Check out the British Library, DRM-Lite FAQ’s for further help and guidance
 Check you have the latest version of Adobe Reader – it must be version 10
or above
 Check your device is connected to the internet
 Has the download link expired? You have 30 days from the date the
original e-mail was sent from the British Library. You will need to re-order
the inter-library loan if this is the case
 Error message ‘There was a problem accessing your document, please try
again later’ – Does your username have the ‘@’ symbol in it? If it does
please contact the British Library Customer Services team
For further assistance contact the Library on 0121 476 1181 ext. 1208 or
[email protected]
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Registering a British Library account
Step 1
Follow this link to the British Library On Demand registration page
Click on Register to create an account
Step 2
Complete the registration form, remember to agree to the British Library Terms
and Conditions then click ‘Register’
Top tip:
- For ease of use, you can register using your Newman username &
password
Note:
- Usernames containing the ‘@’ symbol can cause documents to fail to
open. If you have created an account with a username containing the ‘@’
symbol, contact British Library Customer Services team for advice
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Step 3
You will receive a registration e-mail with a link to activate your account; click on
the link to complete the registration process
It can take up to five minutes for the British Library records to be updated with a
new registration so please retry the download if your first attempt fails
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