CHAPTER 25 (FIN MAN); CHAPTER 10 (MAN) COST ALLOCATION AND ACTIVITY-BASED COSTING CLASS DISCUSSION QUESTIONS 1. Product costs are used to determine the profitability of individual products. This is useful information in setting prices, determining promotional strategies, or in deciding whether to stop making the product. 2. A company building aircraft carriers builds them one at a time. There is no opportunity for product cost distortion by incorrectly allocating overhead across products by using a single overhead rate. Thus, a single overhead rate can be supported on the basis of its simplicity and lack of distortion. 3. Management desires accurate product costs so that its decisions regarding products are correct. For example, the wrong product cost could lead to incorrect pricing or promotional strategies. 4. The same total cost is allocated under the three different approaches. The different cost assignment methods do not change the total to be assigned. 5. A single plantwide overhead rate will provide accurate product costing if products use production department activity-base quantities in nearly the same ratio across departments. For example, if Product X used 2 hours of Department A and 4 hours of Department B activity-base quantities and Product Y used 1 hour of Department A and 2 hours of Department B activity-base quantities, then a single rate approach would not cause distortion. This is true because the ratio of activity-base usage quantity is 1:2 for both products across the two departments. Additionally, if the production departments have nearly the same factory overhead rate, then there would be no need to use the multiple production department rate method. 6. Under the multiple production department rate method, factory overhead rates are determined for each production department. Factory overhead is allocated to products depending on the amount of allocation base used in each department. Under the single plantwide rate method, one factory overhead rate is determined for the whole factory and is allocated to products depending on the amount of allocation base used in the factory. 7. The production department factory overhead rates are determined by dividing the budgeted production department factory overhead by the budgeted allocation base for each department. 8. An allocation base should measure the consumption of production department factory overhead cost. For example, direct labor hours or machine hours would be a good allocation base for a Fabrication Department, because as products consume these hours, they are likely consuming a proportionate share of factory overhead from the department. 9. When there are significant differences in the factory overhead rates across different production departments, and when the products require different proportions of allocationbase usage in each production department 10. Under activity-based costing, factory overhead costs are assigned to activity cost pools rather than production departments. The budgeted factory overhead in the activity pools is allocated to products based upon their own unique activity rates. 11. These activities are part of selling and administrative expenses, which must be treated as period expenses under generally accepted accounting principles (GAAP). Thus, they cannot be included as product costs under GAAP. 12. If the costs listed in Question 11 were included as product costs, then they would be part of the cost of inventory. If inventory increased, then the net income would be more than it would be under GAAP, since these selling and administrative expenses would be capitalized in inventory rather than being expensed as required. 13. Calculating product costs using activity rates may result in greater accuracy than using multiple production department overhead rates when products consume activities in proportions that are unrelated to departmental allocation bases. 14. Activity-based costing would be preferred over the relative sales value method when the products use selling and administrative 441 15. activities in proportions that are unrelated to their sales volumes. Service companies can use activity-based costing to determine the cost of service offerings. This information can be used to determine customer service profitability, 16. 442 which in turn can be used to guide service pricing and strategy. A telecommunications company could use activity-based costing to determine the profitability of customer classes, such as residential customers and different types of commercial customers. EXERCISES Ex. 25–1 (Fin Man); Ex. 10–1 (Man) ($125,000/4,000) × 1,800 = $56,250 Ex. 25–2 (Fin Man); Ex. 10–2 (Man) a. Single plantwide factory overhead rate = $140,840 5,030 direct labor hours * = $28 per direct labor hour *Total direct labor hours: Budgeted Production Volume Trumpets ......... Tubas ............... Trombones ...... Total ................. 2,400 units 900 1,600 × Direct Labor Hours per Unit = × × × 0.8 1.5 1.1 = = = Direct Labor Hours 1,920 1,350 1,760 5,030 b. Direct Labor Hours Trumpets ....... Tubas............. Trombones .... Total............... Single Plantwide Rate per Direct × Labor Hour = 1,920 × 1,350 × 1,760 × 5,030 $28 28 28 Factory Overhead = $ 53,760 = 37,800 = 49,280 $140,840 443 Factory Overhead per Unit (Factory Overhead ÷ Budgeted Production Volume) $ 53,760 ÷ 2,400 units = $22.40 $ 37,800 ÷ 900 units = $42.00 $ 49,280 ÷ 1,600 units = $30.80 Ex. 25–3 (Fin Man); Ex. 10–3 (Man) a. Single plantwide factory overhead rate = $529,300 7,900 processing hours * = $67 per processing hour The selling and administrative expenses are not factory overhead. *Total processing hours: Budgeted Production Volume (Cases) × Tortilla chips ... Potato chips .... Pretzels ............ Total ................. 15,000 32,000 13,000 60,000 Processing Hours per Case = 0.12 0.15 0.10 = = = × × × Processing Hours 1,800 4,800 1,300 7,900 b. Single Plantwide Factory OverProcessing head Rate per Hours × Processing Hour = Tortilla chips . Potato chips .. Pretzels .......... Total ............... 1,800 4,800 1,300 7,900 × × × $67 67 67 = = = 444 Factory Overhead Factory Overhead per Case (Factory Overhead ÷ Budgeted Production Volume $120,600 $120,600/15,000 cases = $8.04 321,600 $321,600/32,000 cases = $10.05 87,100 $ 87,100/13,000 cases = $6.70 $529,300 Ex. 25–4 (Fin Man); Ex. 10–4 (Man) a. First, determine the total estimated labor hours consumed by the three products: Volume Direct Labor × Hours per Unit = Pistons ........................................ 4,000 × 0.20 Valves ......................................... 16,000 × 0.14 Cams ........................................... 1,000 × 0.12 Total estimated direct labor hours .............................................. Total Labor Hours = = = 800 2,240 120 3,160 Next, determine the plantwide overhead rate: Budgeted factory overhead $96,380 = = $30.50 per dlh Plantwide allocation base 3,160 direct labor hours b. Direct Labor Hours per Unit Pistons ............. Valves .............. Cams ................ c. Factory Overhead Cost per Unit ($30.50 × Direct Labor Hours per Unit) 0.20 0.14 0.12 Direct Labor Cost per Unit ($24 × Direct Labor Hours per Unit) $6.10 4.27 3.66 $4.80 3.36 2.88 MERRIMACK VALLEY ENGINE PARTS, INC. Product Line Estimated Gross Profit Reports For the Year Ended December 31, 2006 Pistons Valves Cams Revenues (price × unit volume) ..................... Direct materials (direct materials cost per unit × unit volume) .............................. Direct labor (direct labor cost per unit (b) × unit volume) ............................... Factory overhead (factory overhead cost per unit (b) × unit volume) ................ $192,000 $252,800 $38,750 $ 98,000 $ 92,800 $16,400 19,200 53,760 2,880 24,400 $141,600 68,320 $214,880 3,660 $22,940 Gross profit ..................................................... $ 50,400 $ 37,920 $15,810 Gross profit percentage of sales ................... 26.3% 15.0% 40.8% d. Valves have the lowest gross profit as a percent of sales. Valves may require a higher price or lower cost to manufacture in order to achieve the same profitability as the other two products. 445 Ex. 25–5 (Fin Man); Ex. 10–5 (Man) a. Production department factory overhead rates: Total factory overhead............................... Direct labor hours ...................................... Departmental overhead rate ..................... Pattern Department Cut and Sew Department $ 80,000 ÷ 2,500 dlh $ 32.00/dlh $320,000 ÷ 4,000 dlh $ 80.00/dlh b. Product cost allocation: Small Glove Medium Glove Large Glove Direct labor hours per unit— Pattern Dept. ............................. 0.02 0.04 0.08 Pattern Dept. factory overhead rate ............................................ × $32.00 × $32.00 × $32.00 Pattern Department factory overhead ................................... $0.64 $1.28 $2.56 Direct labor hours per unit— Cut and Sew Dept. .................... 0.05 0.06 0.08 Cut and Sew Dept. factory overhead rate ............................ × $80.00 × $80.00 × $80.00 Cut and Sew Dept. factory overhead ................................... 4.00 4.80 6.40 Total factory overhead per glove .. $4.64 $6.08 $8.96 Ex. 25–6 (Fin Man); Ex. 10–6 (Man) a. Plantwide factory overhead rate: Budgeted factory overhead Plantwide allocation base = $1,050,000 5,000 direct machine hours = $210.00 per dmh Product costs: Total direct machine hours per unit .................... Plantwide factory overhead rate .......................... Factory overhead per unit .................................... 446 Desktop 1.25 × $210.00 $262.50 Portable 2.0 × $210.00 $420.00 Ex. 25–6 (Fin Man); Ex. 10–6 (Man) Concluded b. Department factory overhead rates: Production department overhead............. Direct machine hours ................................ Production department overhead rate ..... Assembly Department Testing Department $360,000 ÷ 3,000 dmh $ 120.00/dmh $690,000 ÷ 2,000 dmh $ 345.00/dmh Product cost allocation: Desktop Portable Direct machine hours per unit— Assembly Department ................... 0.75 1.20 Assembly Department factory overhead rate.................................. × $120.00 × $120.00 Assembly Department factory overhead ......................................... $ 90.00 $144.00 Direct machine hours per unit— Testing Department ....................... 0.50 0.80 Testing Department factory overhead rate.................................. × $345.00 × $345.00 Testing Department factory overhead ......................................... 172.50 276.00 Total factory overhead per unit ........... $262.50 $420.00 c. The factory overhead determined under the single plantwide factory overhead rate and multiple production department factory overhead rate methods are the same. This is because the ratio of direct machine hours used by each product from the two departments is the same. The desktop machine uses 0.75 direct machine hours in the Assembly Department and 0.50 hours in the Testing Department, or a ratio of 3:2. The portable computer uses 1.20 direct machine hours in the Assembly Department and 0.80 hours in the Testing Department, also for a ratio of 3:2. Thus, even though the two production department overhead rates are different, this is not sufficient for the plantwide rate to cause product cost distortion. Thus, Peach should consider remaining with the easier single plantwide rate method in this circumstance. 447 Ex. 25–7 (Fin Man); Ex. 10–7 (Man) a. Plantwide factory overhead rate: Budgeted factory overhead Plantwide allocation base = $819,000 6,000 direct labor hours = $136.50 per dlh Product costs: Total direct labor hours per unit ............... Plantwide factory overhead rate ............... Factory overhead per unit ......................... Gasoline Engine Diesel Engine 4 × $136.50 $546.00 4 × $136.50 $546.00 Fabrication Department Assembly Department $570,000 ÷ 3,000 dlh $ 190.00/dlh $249,000 ÷ 3,000 dlh $ 83.00/dlh b. Department factory overhead rates: Total production department factory overhead ................................................. Direct labor hours ......................................... Production department overhead rate ........ Product cost allocation: Gasoline Engine Diesel Engine Direct labor hours per unit— Fabrication Department ................. 1 3 Fabrication Department factory overhead rate.................................. × $190.00 × $190.00 Fabrication Department factory overhead ......................................... $190.00 $570.00 Direct labor hours per unit— Assembly Department ................... 3 1 Assembly Department factory overhead rate.................................. × $ 83.00 × $ 83.00 Assembly Department factory overhead ......................................... 249.00 83.00 Total factory overhead per unit ........... $439.00 $653.00 448 Ex. 25–7 (Fin Man); Ex. 10–7 (Man) Concluded c. Management should select the multiple department factory overhead rate method of allocating overhead costs. The single plantwide factory overhead rate method indicates that both products have the same factory overhead of $546 per unit. This is because each product uses a total of 4 direct labor hours per unit. However, each product uses these 4 direct labor hours much differently. The gasoline engine consumes 1 hour in the expensive Fabrication Department and 3 hours in the less expensive Assembly Department. The opposite is the case for diesel engines. Thus, the multiple production department rate method avoids the cost distortions of the single plantwide rate method by accounting for the overhead in each production department separately. In this case, there are both production department rate differences across the departments and differences in the ratios of allocation-base usage of the products across the departments (1:3 vs. 3:1). These conditions will cause the single plantwide rate method to distort product costs. Ex. 25–8 (Fin Man); Ex. 10–8 (Man) Activity Customer return processing Electric power Human resources Invoice and collecting Machine depreciation Materials handling Order shipping Payroll Production control Production setup Purchasing Quality control Activity Base Number of customer returns Kilowatt-hours used Number of direct labor hours Number of customer orders Number of machine hours Number of material moves Number of customer orders Number of payroll checks processed Number of production orders Number of setups Number of purchase orders Number of inspections Ex. 25–9 (Fin Man); Ex. 10–9 (Man) a. Sales order processing activity rate: $99,400 ÷ 14,200 sales orders = $7 per sales order b. China sales order processing cost: $7 × 6,500 sales orders = $45,500 449 Ex. 25–10 (Fin Man); Ex. 10–10 (Man) Activity-Base Usage × Activity Rate Activity = Cost Stationary bicycle: Fabrication ....................... 1,796 machine hours × $25/mach. hr. Assembly ......................... 448 direct labor hrs. × $8/dlh Setup ................................ 45 setups × $50/setup Inspecting ........................ 700 inspections × $24/inspection Production scheduling ... 70 production orders × $15/prod. order Purchasing....................... 180 purchase orders × $10/purch. order Total............................................................................................................. Number of units .......................................................................................... Activity cost per unit .................................................................................. = $44,900 = 3,584 = 2,250 = 16,800 = 1,050 = 1,800 $70,384 ÷ 800 $ 87.98 Rowing machine: Fabrication ....................... 988 machine hours × $25/mach. hr. Assembly ......................... 176 direct labor hrs. × $8/dlh Setup ................................ 16 setups × $50/setup Inspecting ........................ 400 inspections × $24/inspection Production scheduling ... 12 production orders × $15/prod. order Purchasing....................... 120 purchase orders × $10/purch. order Total............................................................................................................. Number of units .......................................................................................... Activity cost per unit .................................................................................. 450 = $24,700 = 1,408 = 800 = 9,600 = 180 = 1,200 $37,888 ÷ 800 $ 47.36 Ex. 25–11 (Fin Man); Ex. 10–11 (Man) a. Activity Cost Activity Pool ÷ Total Activity Base Casting ..................... $261,000 ÷ 9,000 machine hours Assembly ................. 112,200 ÷ 10,200 direct labor hours Inspecting ................ 35,000 ÷ 2,500 inspections Setup ........................ 75,000 ÷ 300 setups Materials handling ... 34,000 ÷ 1,000 loads = Activity Rate = $29.00/machine hour = $11.00/direct labor hour = $14.00/inspection = $250.00/setup = $34.00/load b. Activity Activity-Base Usage × Activity Rate = Activity Cost Entry Lighting Fixtures: Casting ..................... 5,000 machine hrs. × $29.00/machine hr. Assembly ................. 4,100 direct labor hrs. × $11.00/direct labor hr. Inspecting ................ 1,800 inspections × $14.00/inspection Setup ........................ 220 setups × $250.00/setup Materials handling ... 750 loads × $34.00/load Total activity cost ....................................................................................... Number of units .......................................................................................... Activity cost per unit .................................................................................. = $145,000 = 45,100 = 25,200 = 55,000 = 25,500 $295,800 ÷ 5,916 $ 50.00 Dining Room Lighting Fixtures: Casting ..................... 4,000 machine hrs. × $29.00/machine hour Assembly ................. 6,100 direct labor hrs. × $11.00/direct labor hr. Inspecting ................ 700 inspections × $14.00/inspection Setup ........................ 80 setups × $250.00/setup Materials handling ... 250 loads × $34.00/load Total activity cost ....................................................................................... Number of units .......................................................................................... Activity cost per unit .................................................................................. 451 = $116,000 = 67,100 = 9,800 = 20,000 = 8,500 $221,400 ÷ 3,280 $ 67.50 Ex. 25–12 (Fin Man); Ex. 10–12 (Man) a. Procurement Scheduling Materials Handling Product Development Factory overhead $150,000 $8,400 $37,500 $24,650 Activity base ÷ 1,200 purch. orders ÷ 350 prod. orders ÷ 750 moves ÷ 170 ECOs Activity rate $ 125/purch. order $ 24/prod. order $ 50/move $ 145/ECO b. Activity Activity-Base Usage × Activity Rate = Activity Cost Ovens: Procurement .................... 700 purch. orders × $125/purch. order Scheduling ....................... 220 prod. orders × $24/prod. order Materials handling ........... 450 moves × $50/move Product development...... 130 ECOs × $145/ECO Total............................................................................................................. Unit volume ................................................................................................. Activity cost per unit .................................................................................. = $ 87,500 = 5,280 = 22,500 = 18,850 $134,130 ÷ 1,500 $ 89.42 Refrigerators: Procurement .................... 500 purch. orders × $125/purch. order Scheduling ....................... 130 prod. orders × $24/prod. order Materials handling ........... 300 moves × $50/move Product development...... 40 ECOs × $145/ECO Total............................................................................................................. Unit volume ................................................................................................. Activity cost per unit .................................................................................. 452 = $62,500 = 3,120 = 15,000 = 5,800 $86,420 ÷ 2,000 $ 43.21 Ex. 25–13 (Fin Man); Ex. 10–13 (Man) a. Single plantwide rate: Indirect labor $480,000 = = $120 per direct labor Plantwide allocation base 4,000 direct labor hours hour hour Direct Labor Plantwide Hours × Rate = CDs 2,000 Data cartridges 2,000 × $120/dlh × $120/dlh Indirect Labor cost = = ÷ Units $240,000 $240,000 = Indirect Labor Cost per Unit ÷ 50,000 = ÷ 50,000 = $4.80 $4.80 b. Activity-based rates: Activity cost pool1 ................. Activity base .......................... Activity rate............................ Setup Production Support $ 168,000 ÷ 1,600 setups $ 105.00/setup $ 312,000 ÷ 4,000 dlh $ 78.00/dlh 1 Setup activity cost = $480,000 × 35% = $168,000 Production support activity cost = $480,000 × 65% = $312,000 c. Activity Activity-Base Usage × Activity Rate = Activity Cost CDs: Setup ............................ Production support ..... Total.............................. Units ............................. Activity cost per unit ... 400 setups × $105.00/setup = $ 42,000 2,000 direct labor hrs. × $78/direct labor hr. = 156,000 $198,000 ÷ 50,000 $ 3.96 Data cartridges: Setup ............................ Production support ..... Total.............................. Units ............................. Activity cost per unit ... 1,200 setups × $105.00/setup = $126,000 2,000 direct labor hrs. × $78/direct labor hr. = 156,000 $282,000 ÷ 50,000 $ 5.64 453 Ex. 25–13 (Fin Man); Ex. 10–13 (Man) Concluded d. The per unit indirect labor costs in (a) are distorted because setup activity is consumed by the products in a different ratio from the direct labor. CDs required 400 setups over a volume of 50,000 units (or 125 units per production run), while data cartridges required 1,200 setups over the same volume (approximately 42 units per production run). The activity-based costing method properly allocates the setup-related activity so that the data cartridges, the setup-intensive product, receive a larger portion of the setup activity cost, while the CDs receive a smaller portion. The single rate system allocates overhead only on the basis of direct labor hours. Since the direct labor hours are equal for each product, the allocated indirect labor will also be equal. Again, this is clearly a distortion, since the setup activity (35% of the indirect labor) is not consumed equally by each product. Ex. 25–14 (Fin Man); Ex. 10–14 (Man) a. Production department factory overhead rates: Assembly Department Factory overhead ................................................. Direct labor hours ................................................ Production department factory overhead rate... $205,000 ÷ 1,250 $ 164.00/dlh Test and Pack Department $135,000 ÷ 1,250 $ 108.00/dlh b. Activity Allocation-Base Usage × Activity Rate = Activity Cost Blender: Assembly Department................ 450 dlh × $164/dlh Test and Pack Department ........ 800 dlh × $108/dlh Total....................................................................................................... Units ...................................................................................................... Factory overhead cost/unit.................................................................. = $ 73,800 = 86,400 $160,200 ÷ 10,000 $ 16.02 Toaster oven: Assembly Department................ 800 dlh × $164/dlh Test and Pack Department ........ 450 dlh × $108/dlh Total....................................................................................................... Units ...................................................................................................... Factory overhead cost/unit.................................................................. 454 = $131,200 = 48,600 $179,800 ÷ 10,000 $ 17.98 Ex. 25–15 (Fin Man); Ex. 10–15 (Man) a. Activity rates: Assembly Activity Activity cost pool............. Activity base .................... Activity rate ...................... Test and Pack Activity Setup Activity $75,000 ÷ 1,250 dlh $ 60/dlh $ 120,000 ÷ 400 setups $ 300/setup $145,000 ÷ 1,250 dlh $ 116/dlh b. Product factory overhead costs: Activity Activity-Base Usage × Activity Rate = Activity Cost Blender: Assembly activity .................... Test and Pack activity ............. Setup activity ........................... Total.......................................... Units ......................................... Factory overhead cost/unit..... 800 dlh 450 dlh 275 setups × $116/dlh × $60/dlh × $300/setup = $ 52,200 = 48,000 = 82,500 $182,700 ÷ 10,000 $ 18.27 800 dlh 450 dlh 125 setups × $116/dlh × $60/dlh × $300/setup = $ 92,800 = 27,000 = 37,500 $157,300 ÷ 10,000 $ 15.73 Toaster oven: Assembly activity .................... Test and Pack activity ............. Setup activity ........................... Total.......................................... Units ......................................... Factory overhead cost/unit..... Note to Instructors: If you assigned both Ex. 25–14 and Ex. 25–15, then you can make the following observations: The activity-based costing approach provides unit factory overhead cost information that is nearly opposite to that of the multiple production department factory overhead rate method. The reason is that the multiple production department factory overhead rate method allocates all factory overhead to the products on the basis of direct labor hours. However, factory overhead includes the setup activity. Setup activity is consumed by the products in ratios that are not equal to their direct labor consumption. Indeed, the blender uses 2.2 times as much setup activity as the toaster oven. The activity-based costing method correctly accounts for this difference, while the multiple production department factory overhead rate method incorrectly assumes that this activity is equal to both products (proportional to the direct labor hours or volume of production). Thus, the management of Handy Kitchen should be encouraged to use activity-based costing information for product-based decisions. 455 Ex. 25–16 (Fin Man); Ex. 10–16 (Man) a. Column A Product Volume Class Single Rate Overhead Allocation per Unit Column B Column C ABC Overhead Allocation per Unit Percent Change in Allocation (Col. B – Col. A)/Col. A $58.331 $118.502 103.15% Medium 59.403 50.334 –15.27% High 56.005 38.606 –31.07% Low 1 (25 hours × $280/hour)/120 units [(25 hours × $180/hour) + (18 setups × $400/setup) + (42 sales orders × $60/sales order)]/120 units 3 (297 hours × $280/hour)/1,400 units 4 [(297 hours × $180/hour) + (20 setups × $400/setup) + (150 sales orders × $60/sales order)]/1,400 units 5 (860 hours × $280/hour)/4,300 units 6 [(860 hours × $180/hour) + (10 setups × $400/setup + (120 sales orders × $60/sales order)]/4,300 units b. The machine hour rate is greater under the single rate method than under the activity-based method because all the factory overhead is allocated by machine hours under the single rate method. However, only a portion of the factory overhead is allocated under the machine rate method using activity-based costing. The remaining factory overhead is allocated using the other two activity rates. Thus, the numerator for determining the machine hour rate under activity-based costing must be less than the numerator under the single machine hour rate method. c. Column C indicates that under activity-based costing the low volume product has a higher per unit cost than calculated under the single rate method. In contrast, under activity-based costing the high volume product has a lower per unit cost than calculated under the single rate method. This result will occur when there are activities that occur in proportions different from their volumes. In this case, lower volume products have setups and sales orders occurring in higher proportions of total setups and sales orders than their proportion of machine hours to total machine hours. The opposite is the case for the medium and higher volume products. Thus, the lower volume products are produced and ordered in smaller batch sizes compared to the higher volume product. This implies that Whirlpool may wish to simplify its product line by eliminating some of the low volume products or by attempting to reduce the overall cost of setup and sales order processing activities. 2 Note: The sum of Column C is not equal to zero because there are only three representative products, not all of the products. 456 Ex. 25–17 (Fin Man); Ex. 10–17 (Man) The selling and administrative expenses should not be allocated on the basis of relative sales dollars. The two product lines have very different attributes. The commercial product is relatively inexpensive to sell, while the home product has a number of additional costs associated with it. As a result, the relative sales dollar method of allocation will distribute too much selling and administrative cost to the commercial product and too little to the home product. The commercial product receives twice as much selling and administrative expense as the home product because it has twice the sales. An activity-based approach would trace the selling and administrative costs to the products based upon their actual consumption of activities. Such an allocation would show the commercial product to be more profitable than indicated and the home product to be less profitable than indicated. Ex. 25–18 (Fin Man); Ex. 10–18 (Man) a. Sales order processing activities: Generators ....................... Air compressors .............. Total.................................. Number of Sales Orders × Activity Rate = Activity Cost 300 800 × × $90 90 = = $27,000 72,000 $99,000 Activity Rate = Activity Cost = = $ 27,000 127,500 $154,500 Post-sale customer service activities: Number of Service Requests × Generators ....................... Air compressors .............. Total.................................. 90 425 × × $300 300 Note: $154,500 + $99,000 = $253,500 which is the total selling and administrative expense reported in the exercise. 457 Ex. 25–18 (Fin Man); Ex. 10–18 (Man) Concluded b. POWER SERVE EQUIPMENT COMPANY Product Profitability Report For the Year Ended December 31, 20— Generators Revenues ................................................. $ 1,800,000 Cost of goods sold .................................. 1,350,000 Gross profit.............................................. $ 450,000 Sales order processing .......................... $ 27,000 Post-sale customer service .................... 27,000 $ 54,000 Income from operations ......................... $ 396,000 Gross profit as a percentage of sales ... Income from operations as a percentage of sales ........................... Air Compressors $950,000 712,500 $237,500 $ 72,000 127,500 $199,500 $ 38,000 25.00% 25.00% 22.00% 4.00% Total $ 2,750,000 2,062,500 $ 687,500 $ 99,000 154,500 $ 253,500 $ 434,000 c. The complete product profitability report provides much greater insight than did the original report. The air compressors have the lower income from operations to sales percentage because the product is a heavy user of Power Serve’s sales and service activities. The air compressors are ordered in small quantities (hence a high number of sales orders) and have a high amount of post-sale service. All of these factors cause the air compressors to have less income from operations as a percent of sales than generators. In contrast, relative to the sales volume, the generators have much less activity and thus have the higher income from operations as a percent of sales. Power Serve can respond to this situation by rationing the amount of service to the air compressor product line, charging air compressor customers for some of the services, reducing the number of service requests by improving the product, or raising the price on the air compressors. 458 Ex. 25–19 (Fin Man); Ex. 10–19 (Man) a. SQUARE D CORPORATION Customer Profitability Report For the Year Ended December 31, 20— (assumed data) Customer 1 Customer 2 Revenue ........................................................ $18,500 $27,750 Cost of goods sold ....................................... 10,175 14,430 Gross profit................................................... $ 8,325 $13,320 Customer service activities: Bid preparation ....................................... Shipment ................................................. Support standard items .......................... Support nonstandard items ................... Total customer service activities ................ Income from operations after customer service activities ..................................... Income from operations after customer service activities as a percent of sales .. Customer 3 $40,000 24,000 $16,000 $ 1,1601 5602 1,3503 2,6404 $ 5,710 $ 2,610 1,008 2,025 6,050 $ 11,693 $ $ 2,615 $ 1,627 $11,201 14.1% 5.9% 28% 725 504 2,250 1,320 $ 4,799 1 $145 × 8 bid requests $28 × 20 shipments 3 $45 × 30 standard items 4 $110 × 24 nonstandard items 2 b. The gross profit as a percent of sales indicated that Customer 3 was the least profitable, while Customer 2 was the most profitable. After deducting the activity costs associated with customer service activities, these positions reversed. Customer 3 became the most profitable, while Customer 2 became the least profitable. The reason is because Customer 3 consumed much fewer customer service activities than did Customer 2. Apparently, Customer 3 ordered standard products that required few specialized bid requests. In addition, Customer 3 required fewer shipments, indicating larger loads to a single location, rather than many smaller shipments to different locations. 459 Ex. 25–20 (Fin Man); Ex. 10–20 (Man) a. Patient M Activity Room and meals .. Radiology ............. Pharmacy.............. Chemistry lab ....... Operating room .... Total cost .............. Activity Usage × Activity Rate Patient T Patient M Activity = Cost 7 days × $175/day = $1,225 4 images × $280/image = 1,120 5 order × $35/order = 175 6 tests × $90/test = 540 4.5 OR hrs. × $700/hr. = 3,150 $6,210 Activity Usage × Activity Rate Patient T Activity = Cost 3 days × $175/day = $ 525 2 images × $280/image = 560 1 orders × $35/order = 35 2 tests × $90/test = 180 1 OR hrs. × $700/hr. = 700 $2,000 b. Patient M apparently had a more serious condition than did Patient T. Patient M required more operating room hours, more tests and images, and more days to recover than did Patient T. Thus, the activity cost to Patient M is over three times that of Patient T. 460 Ex. 25–21 (Fin Man); Ex. 10–21 (Man) a. SAFE HANDS INSURANCE COMPANY Product Profitability Report For the Year Ended December 31, 2007 Premium revenue ................................. Less estimated claims ......................... Underwriting income ........................... Administrative activities: New policy processing ................... Cancellation processing ................ Claim audits .................................... Claim disbursements processing . Premium collection processing ..... Total administrative expenses ....... Income from operations ...................... Income from operations as a percent of premium revenue .. Auto Workers’ Comp. Homeowners $5,000,000 3,250,000 $1,750,000 $4,000,000 2,600,000 $1,400,000 $6,000,000 3,900,000 $2,100,000 $ 198,000 130,500 188,500 43,750 296,000 $ 856,750 $ 893,250 $ 216,000 43,500 63,800 17,500 48,000 $ 388,800 $1,011,200 $ 468,000 391,500 417,600 93,750 480,000 $1,850,850 $ 249,150 17.9% 25.3% 4.2% b. All three insurance lines have the same percentage of underwriting income to premium revenue (35%). The differences among the insurance lines are in the way they consume administrative activities. For example, the homeowners insurance line has the least profitability due to its high use of administrative activities. Specifically, the homeowners line has smaller and more frequent claims that require more auditing and disbursement processing than do the other two lines. In addition, the homeowners line is having a much higher rate of cancellation relative to the other two lines (over 50% of new policies). Lastly, the homeowners line has more premium collections compared to the other two lines. Possibly, the homeowners line is collected in smaller amounts from more customers than the other two lines. In contrast, the workers’ comp. line consumes the fewest administrative activities, causing it to be very profitable. The auto line is in between these two. 461 PROBLEMS Prob. 25–1A (Fin Man); Prob. 10–1A (Man) 1. a. Direct labor overhead rate: $672,000 $420 per direct labor = 1,600 direct labor hours hour b. Machine hour overhead rate: $672,000 = $240 per machine hour 2,800 machine hours 2. Whole Milk Skim Milk Cream 200 dlh 460 660 dlh × $420/dlh $277,200 240 dlh 520 760 dlh × $420/dlh $319,200 60 dlh 120 180 dlh × $420/dlh $75,600 800 mh 400 1,200 mh × $240/mh $288,000 750 mh 450 1,200 mh × $240/mh $288,000 250 mh 150 400 mh × $240/mh $96,000 a. Direct labor hours: Blending Department................. Packing Department .................. Total direct labor hours ............. Direct labor overhead rate ........ Allocated factory overhead ....... b. Direct machine hours: Blending Department................. Packing Department .................. Total machine hours .................. Machine hour overhead rate ..... Allocated factory overhead ....... 462 Prob. 25–2A (Fin Man); Prob. 10–2A (Man) 1. Blending Dept. Packing Dept. $540,000 ÷ 1,800 mh $ 300/mh $132,000 ÷ 1,100 dlh $ 120/dlh Production department factory overhead totals ....................................................... Activity base ............................................... Production department rate ...................... 2. Machine hours—Blending Department ............................ Blending Dept. factory overhead rate per mach. hr. ......... Blending Department factory overhead ................................ Direct labor hours— Packing Department ............. Packing Dept. factory overhead rate per labor hr. .......... Packing Dept. factory overhead ................................ Total factory overhead ................ Whole Milk Skim Milk 800 750 250 × $300 × $300 × $300 $240,000 Cream $225,000 $75,000 460 520 120 × $120 × $120 × $120 55,200 $295,200 463 62,400 $287,400 14,400 $89,400 Prob. 25–3A (Fin Man); Prob. 10–3A (Man) 1. Production department rates: Factory overhead ....................................... Direct labor hours ...................................... Production department rate ...................... Subassembly Department Final Assembly Department $720,000 ÷ 1,000 $ 720/dlh $620,000 ÷ 1,000 $ 620/dlh 2. Direct Labor Production Hours × Department Rate = Factory Overhead Receivers: Subassembly Department ...... Final Assembly Department .. Total factory overhead ............ Number of units ....................... Factory overhead per unit ...... 700 300 × × $720/dlh $620/dlh = = $504,000 186,000 $690,000 ÷ 8,000 $ 86.25 300 700 × × $720/dlh $620/dlh = = $216,000 434,000 $650,000 ÷ 8,000 $ 81.25 CD Players: Subassembly Department ...... Final Assembly Department ... Total factory overhead ............ Number of units ....................... Factory overhead per unit ...... 3. Activity-based rates: Setup Factory overhead .... $380,000 Activity base ............ ÷ 250 setups Activity rate ............. $ 1,520/setup Quality Control $180,000 ÷ 1,250 insp. $ 144/insp. 464 Subassembly Department Final Assembly Department $440,000 ÷ 1,000 dlh $ 440/dlh $340,000 ÷ 1,000 dlh $ 340/dlh Prob. 25–3A (Fin Man); Prob. 10–3A (Man) Concluded 4. Activity Activity Usage × Activity Rate = Activity Cost 190 setups 1,045 inspections 700 dlh 300 dlh × × × × $1,520/setup $144/insp. $440/dlh $340/dlh = = = = $288,800 150,480 308,000 102,000 $849,280 ÷ 8,000 $ 106.16 60 setups 205 inspections 300 dlh 700 dlh × × × × $1,520/setup $144/insp. $440/dlh $340/dlh = = = = $ 91,200 29,520 132,000 238,000 $490,720 ÷ 8,000 $ 61.34 Receivers: Setup....................................... Quality control ....................... Subassembly Department ..... Final Assembly Department .. Total ........................................ Number of units ..................... Activity cost per unit .............. CD Players: Setup....................................... Quality control ....................... Subassembly Department ..... Final Assembly Department . Total ........................................ Number of units ..................... Activity cost per unit .............. 5. The activity-based overhead allocation reveals that receivers are more costly on a per-unit basis than are the CD players. The multiple production department rate method determined that the per-unit factory overhead was nearly the same for the two products. The multiple production department factory overhead rate method distorts the unit costs because all factory overhead is assumed to be proportional to direct labor hours. Since each product consumes the same total direct labor hours, the factory overhead allocation is nearly equal. The activity-based method separately accounts for the setup and quality control activity costs. Receivers have more setups and inspection activities than do CD players. Thus, receivers have higher activity costs per unit than do CD players. 465 Prob. 25–4A (Fin Man); Prob. 10–4A (Man) 1. Production Total activity cost ....... Total activity base ....... Activity rate . Setup Inspection Shipping Customer Service $580,000 $400,000 $168,000 $270,000 $72,000 ÷ $ ÷ $ ÷ $ ÷ $ ÷ $ 8,000 mh 72.50/mh 400 setups 1,000/setup 1,200 insp. 140/insp. 4,500 cust. ord. 60/cust. ord. 400 req. 180/req. 2. Activity Activity-Base Usage × Activity Rate = Activity Cost White sugar: Production ................. Setup .......................... Inspection .................. Shipping ..................... Customer service ...... Total activity cost ...... Units .......................... Activity cost per unit 3,840 mach. hrs. 100 setups 200 inspections 800 cust. orders 60 requests × × × × × $72.50/mh $1,000/setup $140/inspection $60/cust. order $180/request = $278,400 = 100,000 = 28,000 = 48,000 = 10,800 $465,200 ÷ 9,600 units $ 48.46/unit 1,600 mach. hrs. 150 setups 400 inspections 2,700 cust. orders 240 requests × × × × × $72.50/mh $1,000/setup $140/inspection $60/cust. order $180/request = $116,000 = 150,000 = 56,000 = 162,000 = 43,200 $527,200 ÷ 4,000 units $ 131.80/unit 2,560 mach. hrs. 150 setups 600 inspections 1,000 cust. orders 100 requests × × × × × $72.50/mh $1,000/setup $140/inspection $60/cust. order $180/request = $185,600 = 150,000 = 84,000 = 60,000 = 18,000 $497,600 ÷ 6,400 units $ 77.75/unit Brown sugar: Production ................. Setup .......................... Inspection .................. Shipping ..................... Customer service ...... Total activity cost ...... Units ........................... Activity cost per unit Powdered sugar: Production ................. Setup .......................... Inspection .................. Shipping ..................... Customer service ...... Total activity cost ...... Units ........................... Activity cost per unit 466 Prob. 25–4A (Fin Man); Prob. 10–4A (Man) Concluded 3. The unit costs are different even though each product requires 0.4 machine hours because the products consume many activities in ratios different from the volume. For example, the brown sugar consumes setup, inspection, shipping, and customer service activities proportionately greater than its volume, while white sugar consumes the same activities proportionately less than its volume. 467 Prob. 25–5A (Fin Man); Prob. 10–5A (Man) 1. Customer Service Activity cost pool .......... Activity base .................. Activity rate ................... Sales Order Processing $56,350 $42,240 ÷ 230 serv. reqs. ÷ 880 sls. orders $ 245/serv. req. $ 48/sls. order Advertising Support $110,400 ÷ 120 ads placed $ 920/ad 2. Office-to-Go General Office Supply Office Warehouse Number of customer service requests .................. 35 5 190 Activity rate ............................... × $245/sr* × $245/sr* × $245/sr* Customer service activity cost ......................... $ 8,575 $ 1,225 $ 46,550 Number of sales orders ............ 250 110 520 Activity rate ............................... × $48/ord. × $48/ord. × $48/ord. Sales order processing cost................... 12,000 5,280 24,960 Number of ads placed .............. 25 10 85 Activity rate ............................... × $920/ad × $920/ad × $920/ad Advertising support cost ...................................... 23,000 9,200 78,200 Total nonmanufacturing activity costs ....................... $43,575 $15,705 $149,710 * “sr” stands for service request. 468 Prob. 25–5A (Fin Man); Prob. 10–5A (Man) 3. Concluded Z-ROX, INC. Customer Profitability Report For the Year Ended December 31, 20— Office-to-Go Revenues .............................................. $ 792,0001 Less cost of goods sold ...................... 675,0002 Gross profit........................................... $ 117,000 Less selling and administrative activities: Customer service cost ................... $ 8,575 Sales order processing cost .......... 12,000 Advertising support cost................ 23,000 $ 43,575 Income from operations ...................... $ 73,425 1 $440 × 1,800 units 2 General Office Supply $ 792,000 675,000 $ 117,000 $ 1,225 5,280 9,200 $ 15,705 $ 101,295 Office Warehouse $ 792,000 675,000 $ 117,000 $ 46,550 24,960 78,200 $ 149,710 $ (32,710) $375 × 1,800 units 4. Office Warehouse is unprofitable, while the other two customers have acceptable margins. This is because Office Warehouse requires many customer services, sales order processing, and advertising support activities. For example, Office Warehouse orders frequently in small order sizes, which increases the sales order processing costs; it requests a large amount of service; and it requires extensive promotional support. The company's options include: a. Drop Office Warehouse. This does not necessarily mean that all the costs can be avoided. The costs will only go away if the reduced activity translates into lower spending. Thus, the company should evaluate the contribution margin of this customer relationship before making this decision. b. Reprice Office Warehouse. Charge Office Warehouse a higher price to compensate for the higher activities required to serve it. The customer may not accept the price increase required to move this to a profitable relationship. c. Try to get Office Warehouse to order in larger quantities. This may be appealing. However, if Office Warehouse wishes to keep its inventories low, it will avoid making large infrequent orders but instead will prefer smaller frequent orders. d. Improve the internal operations of Z-Rox Inc. to reduce the impact of the sales order-related activities. Reduce the cost of sales order processing. e. Unbundle pricing. Price customer service and advertising support as separate services. In other words, unbundle the pricing of goods from the support services. This is a good long-term solution. 469 470 Prob. 25–6A (Fin Man); Prob. 10–6A (Man) 1. The depreciation and maintenance cost per mile is calculated as follows: Monthly fuel, crew, and depreciation Monthly number of miles flown $1,020,000 + $644,000 + $352,000 = $16.80/mile 120,000 miles 2. Terminal City Atlanta ................... Cincinnati .............. Chicago ................. Los Angeles .......... Total....................... Monthly Ground Personnel Cost per City $256,000 105,000 140,800 263,200 $765,000 ÷ Number of Arrivals/Departures ÷ ÷ ÷ ÷ 320 140 160 280 900 Arrival/Departure = Rate per City = = = = $800 750 880 940 3. FRIENDLY SKIES AIRLINE Flight Profitability Report For Three Representative Flights Flight 101 Flight 102 Passenger revenue (passengers × fare) ....... Fuel, crew, and depreciation costs (miles × $16.80 per mile) ....................................... Ground personnel (sum of departure plus arrival charges) .................................. Flight income from operations ....................... 1 $800 + $940 $880 + $800 3 $800 + $750 2 471 Flight 103 $36,000 $ 17,940 $ 6,790 $ 32,760 $ 10,080 $ 6,216 1,7401 $34,500 $ 1,500 1,6802 $ 11,760 $ 6,180 1,5503 $ 7,766 $ (976) Prob. 25–6A (Fin Man); Prob. 10–6A (Man) Concluded 4. The break-even formula is: Fixed costs of a flight Break-even number of = passengers per flight Seat fare Variable cost per seat None of the costs in a flight are variable to the number of seats. Essentially, the costs will be incurred regardless of the number of passengers on the flight. Thus, the costs of the flight are all fixed. Given this assumption, the break-even number of passengers is a straightforward division of the costs by the fare. The results are (rounded to the nearest whole number): Flight 101 102 103 Approximate Break-Even 34,500/$1,800 = 19 passengers $11,760/$690 = 17 passengers $7,766/$485 = 16 passengers Note that Flight 103 is losing money because only 14 seats were sold, which is below the break-even point. Thus, this flight must have a higher proportion of seats sold in order to earn a profit. This is a key feature of service companies. They must manage the revenue earned from a fixed capacity. The technique for doing this is termed “yield management.” For example, when a hotel offers a weekend discount to attract volume during the slower weekend, it is practicing yield management. 472 Prob. 25–1B (Fin Man); Prob. 10–1B (Man) 1. a. b. Direct labor overhead rate: $1,053,000 = $405 per direct labor hour 2,600 direct labor hours Machine hour overhead rate: $1,053,000 = $225 per machine hour 4,680 machine hours 2. Automobile Bumpers Valve Covers Stamping Department .............................. 490 dlh Plating Department .................................. 260 Total direct labor hours ........................... 750 dlh Direct labor factory overhead rate .......... × $405/dlh Allocated factory overhead ..................... $303,750 450 dlh 290 740 dlh × $405/dlh $299,700 760 dlh 350 1,110 dlh × $405/dlh $449,550 420 mh 810 1,230 mh × $225/mh $276,750 710 mh 1,370 2,080 mh × $225/mh $468,000 Wheels a. Direct labor hours: b. Direct machine hours: Stamping Department .............................. 450 mh Plating Department .................................. 920 Total machine hours ................................ 1,370 mh Machine hour factory overhead rate ....... × $225/mh Allocated factory overhead ..................... $308,250 473 Prob. 25–2B (Fin Man); Prob. 10–2B (Man) 1. Stamping Dept. Production department factory overhead totals ..................................... Activity base ............................................... Production department rate ...................... $669,375 ÷ 1,700 dlh $ 393.75/dlh Plating Dept. $383,625 ÷ 3,100 mh $ 123.75/mh 2. Automobile Bumpers Labor hours—Stamping Department ........................... 490 Stamping Dept. factory overhead rate per labor hr. .. × $393.75 Stamping Department factory overhead ............................... $192,938 Machine hours—Plating Department ........................... 920 Plating Department factory overhead rate per mach. hr. × $123.75 Plating Department factory overhead ............................... 113,850 Total factory overhead .............. $306,788 474 Valve Covers Wheels 450 760 × $393.75 ×$393.75 $177,188 810 $299,250 1,370 × $123.75 × $123.75 100,238 $277,426 169,538 $468,788 Prob. 25–3B (Fin Man); Prob. 10–3B (Man) 1. Production department rates: Factory overhead ............................ Direct labor hours ........................... Production department rate ........... Cutting Department Finishing Department $630,000 ÷ 5,000 $ 126.00/dlh $420,000 ÷ 5,000 $ 84.00/dlh 2. Direct Labor Production Hours × Department Rate = Factory Overhead Snowboards: Cutting Department ........... Finishing Department ........ Total factory overhead....... Number of units ................. Factory overhead per unit . 4,000 1,000 × × $126.00/dlh $84.00/dlh = = $504,000 84,000 $588,000 ÷ 20,000 $ 29.40 1,000 4,000 × × $126.00/dlh $84.00/dlh = = $126,000 336,000 $462,000 ÷ 20,000 $ 23.10 Skis: Cutting Department ........... Finishing Department ........ Total factory overhead....... Number of units ................. Factory overhead per unit . 3. Activity-based rates: Production Control Factory overhead .... $150,000 Activity base ............ ÷ 400 prod.runs Activity rate ............. $ 375/prod.run Materials Handling Cutting Department Finishing Department $300,000 $330,000 ÷ 6,000 moves ÷ 5,000 dlh $ 50/move $ 66/dlh $270,000 ÷ 5,000 dlh $ 54/dlh 475 Prob. 25–3B (Fin Man); Prob. 10–3B (Man) Concluded 4. Activity Activity Usage × Activity Rate = Activity Cost 80 prod. runs 1,000 moves 4,000 dlh 1,000 dlh × × × × $375/prod. run $50/move $66/dlh $54/dlh = = = = $ 30,000 50,000 264,000 54,000 $398,000 ÷ 20,000 $ 19.90 320 prod. runs 5,000 moves 1,000 dlh 4,000 dlh × × × × $375/prod. run $50/move $66/dlh $54/dlh = = = = $120,000 250,000 66,000 216,000 $652,000 ÷ 20,000 $ 32.60 Snowboards: Production control .......... Materials handling ........... Cutting Department ......... Finishing Department ..... Total.................................. Number of units ............... Activity cost per unit ....... Skis: Production control .......... Materials handling ........... Cutting Department ......... Finishing Department ..... Total.................................. Number of units ............... Activity cost per unit ....... 5. The activity-based overhead allocation reveals that skis consume more factory overhead on a per-unit basis than do snowboards. The multiple production department factory overhead rate method does not show this because all factory overhead is assumed to be proportional to direct labor hours. The snowboard cost per unit is higher, since the Cutting Department has the highest factory overhead rate, and snowboards use more Cutting Department labor hours relative to the skis. The activity-based method separately accounts for the production control and materials handling activity costs. Skis have more production control and materials handling activities than do snowboards. This is because skis are made in smaller lots, representing a wide variety of lengths and styles. Thus, skis have higher activity costs per unit than snowboards. 476 Prob. 25–4B (Fin Man); Prob. 10–4B (Man) 1. Production Total activity cost ....... Total activity base ....... Activity rate . $739,440 ÷ $ Setup $256,000 2,340 mh ÷ 316/mh $ 500 setups 512/setup Moving $30,600 ÷ $ Product Engineering Shipping $ 88,400 850 moves ÷ 36/move $ $40,000 1,300 cust. ord. ÷ 68/cust. ord. $ 200 test runs 200/test run 2. Activity Activity-Base Usage × Activity Rate = Activity Cost Computer paper: Production ................. Setup .......................... Moving ........................ Shipping ..................... Product engineering . Total activity cost ...... Units ........................... Activity cost per unit 810 mach. hrs. 120 setups 280 moves 470 cust. orders 70 test runs × × × × × $316/mh $512/setup $36/move $68/cust. order $200/test run = = = = = $ 255,960 61,440 10,080 31,960 14,000 $ 373,440 ÷ 900 units $ 414.93/unit 1,080 mach. hrs. 50 setups 120 moves 145 cust. orders 10 test runs × × × × × $316/mh $512/setup $36/move $68/cust. order $200/test run = = = = = $341,280 25,600 4,320 9,860 2,000 $383,060 ÷ 1,200 units $ 319.22/unit 450 mach. hrs. 330 setups 450 moves 685 cust. orders 120 test runs × × × × × $316/mh $512/setup $36/move $68/cust. order $200/test run = = = = = $ 142,200 168,960 16,200 46,580 24,000 $ 397,940 ÷ 500 units $ 795.88/unit Newsprint: Production ................. Setup .......................... Moving ........................ Shipping ..................... Product engineering . Total activity cost ...... Units ........................... Activity cost per unit Specialty Paper: Production ................. Setup .......................... Moving ........................ Shipping ..................... Product engineering . Total activity cost ...... Units ........................... Activity cost per unit 477 Prob. 25–4B (Fin Man); Prob. 10–4B (Man) Concluded 3. The unit costs are different even though each product requires 0.9 machine hours because the products consume many activities in ratios different from the volume. For example, the specialty paper consumes setup, moving, shipping, and product engineering activities proportionately greater than its volume, while the newsprint consumes the same activities proportionately less than its volume. 478 Prob. 25–5B (Fin Man); Prob. 10–5B (Man) 1. Activity cost ....... Activity base ...... Activity rate ........ Customer Service Project Bidding Engineering Support $203,500 ÷ 185 serv. reqs. $ 1,100/serv. req. $128,000 ÷ 40 bids $ 3,200/bid $94,500 ÷ 105 des. changes $ 900/change Atlantic University Star Arena 2. Number of customer service requests ... 120 Activity rate .................. × $1,100/sr* Customer service activity cost ........... $132,000 Number of bids ............ 12 Activity rate .................. × $3,200/bid Project bidding activity cost ........... 38,400 Number of customer design changes..... 65 Activity rate .................. × $900/dc* Engineering support activity cost ........... 58,500 Total nonmanufacturing activity costs ......... $228,900 25 × $1,100/sr* Covenant Hospital 40 × $1,100/sr* $ 27,500 10 × $3,200/bid $ 44,000 18 × $3,200/bid 32,000 × 15 $900/dc* × 25 $900/dc* 13,500 22,500 $ 73,000 $124,100 * “sr” stands for service request; “dc” stands for design change. 479 57,600 Prob. 25–5B (Fin Man); Prob. 10–5B (Man) 3. Concluded ARCTIC AIR, INC. Customer Profitability Report For the Year Ended December 31, 2006 Revenues ...................................... Less cost of goods sold .............. Gross profit................................... Less selling and administrative activities: Customer service .................... Project bidding ........................ Engineering support ............... Income from operations .............. 1 $126,000 × 5 units 4 $87,000 × 5 units Atlantic University $ 630,0001 435,0004 $ 195,000 $ 132,000 38,400 58,500 $ 228,900 $ 33,900) 2 $126,000 × 10 units 5 $87,000 × 10 units Star Arena $1,260,0002 870,0005 $ 390,000 Covenant Hospital $ 1,890,0003 1,305,0006 $ 585,000 $ $ 27,500 32,000 13,500 $ 73,000 $ 317,000 3 6 $ $ 44,000 57,600 22,500 124,100 460,900 $126,000 × 15 units $87,000 × 15 units 4. Atlantic University is unprofitable, while the other two customers have acceptable margins. This is because Atlantic University requires many customer service, project bidding, and design change activities. For example, Atlantic University awards contracts on only 42% of the bid efforts (5 contracts/12 bids); it requests a large amount of service; and it requires extensive design change effort. The company's options include: a. Stop bidding Atlantic University projects: This does not necessarily mean that all the costs can be avoided. The costs will only go away if the reduced activity translates into lower headcount (dismissals). Thus, the company should evaluate the contribution margin of this customer relationship before making this decision. b. Reprice Atlantic University work. Charge Atlantic University a higher price to compensate for the higher activities required to serve it. However, the customer may not accept the price increase required to move it to a profitable relationship. c. Try to get Atlantic University to reduce the amount of design changes and customer service requests. The design changes are probably driving the customer service requests. This may be appealing, but there may be no incentive for Atlantic University to change its behavior. d. Charge a price for customer service and design change separately. In other words, unbundle the pricing of goods from the support services. This is a good long-term solution. In addition, improve the bidding process in order to improve the “hit rate” or the percentage of awarded contracts to bids. 480 Prob. 25–6B (Fin Man); Prob. 10–6B (Man) 1. Activity Activity Cost ÷ Scheduling and admitting ............ $ 193,200 Housekeeping ......... 1,932,000 Nursing .................... 2,175,000 Total ......................... $4,300,200 ÷ ÷ ÷ Activity Base = Activity Rate 4,200 patients = $46/patient 16,800 patient days = $115/patient day 150,000 weighted care units = $14.50/wcu 2. Activity Activity Usage × Activity Rate Total Activity Cost by = Procedure Procedure A: Scheduling and admitting ..... Housekeeping ........................ Nursing ................................... 200 patients × $46/patient = 1,200 patient days × $115/patient day = 16,000 wcus × $14.50/wcu = $ 9,200 138,000 232,000 $379,200 400 patients 800 patient days 4,200 wcus × $46/patient = × $115/patient day = × $14.50/wcu = $ 18,400 92,000 60,900 $171,300 800 patients × $46/patient = 2,400 patient days × $115/patient day = 25,000 wcus × $14.50/wcu = $ 36,800 276,000 362,500 $675,300 Procedure B: Scheduling and admitting ..... Housekeeping ........................ Nursing ................................... Procedure C: Scheduling and admitting ..... Housekeeping ........................ Nursing ................................... 481 Prob. 25–6B (Fin Man); Prob. 10–6B (Man) Concluded 3. Procedure A Procedure B Reimbursement (patient days × reimbursement rate)* ................... Total activity cost ............................... Excess (deficiency) of reimbursement over activity cost ................. Procedure C $360,000 379,200 $240,000 171,300 $720,000 675,300 $ (19,200) $ 68,700 $ 44,700 *1,200 patient days × $300/patient day = $160,000 800 patient days × $300/patient day = $240,000 2,400 patient days × $300/patient day = $480,000 4. Procedure A requires more activity cost than is being reimbursed by the insurance company. As a result, the hospital may wish to determine if the costs of providing Procedure A are too high. Hospital management may wish to investigate the nursing effort, because the weighted average care units are averaging nearly 13.33 wcus per patient day for Procedure A, which compares to 5.25 and 10.4 wcus per patient day for Procedures B and C, respectively. Alternatively, the hospital may wish to negotiate for a higher reimbursement from the insurance company for Procedure A. Note to Instructors: The total activity costs and activity base quantities for the three procedures are less than the totals because these are only three “selected” procedures out of a larger population of procedures. 482 SPECIAL ACTIVITIES Activity 25–1 (Fin Man); Activity 10–1 (Man) The net income is larger because the controller took period costs and treated them as product costs for financial reporting purposes. Instead of all the postmanufacturing costs being treated as an expense in the period incurred, which is the correct treatment according to generally accepted accounting principles, some of these period costs were included as inventory while the rest were included in the cost of goods sold. As a result, the net income would be higher by the amount of period cost included (capitalized) in inventory. Unfortunately, the controller has prepared financial statements that do not present fairly the results of operations, according to generally accepted accounting principles. The new activity-based costing information may have been very useful for internal decision making, but the post-manufacturing period costs cannot be included as a product cost. These costs must be treated as a period cost, according to GAAP. This is a situation where GAAP requires a method that provides less decision relevance for managers inside the firm. However, GAAP is concerned more about decision relevance to external users. Thus, one could argue that expensing product costs is prohibited in financial reporting (but not management reporting) in order to provide useful information to external users. The controller should have known that period costs cannot be treated as product costs on the financial statements. Supporting such treatment would be considered a breach of professional ethics. Activity 25–2 (Fin Man); Activity 10–2 (Man) The product profitability report indicates that the two products are equal in terms of profitability (on a per-case basis). However, the additional information indicates that there will be more activities required for Jamaican Punch than for King Kola. Apparently, the factory overhead costs are being allocated on the basis of a single activity base that does not capture these product differences. Since the direct labor costs are equal for producing a case of each product, the factory overhead allocated to each case would also be the same under the single plantwide factory overhead rate method. Thus, they would appear to have similar cost and profitability. An activity-based costing approach would likely demonstrate that the Jamaican Punch is less profitable and the King Kola more profitable than indicated by the single plantwide factory overhead rate method. 483 Activity 25–3 (Fin Man); Activity 10–3 (Man) Acordia's activity-based costing model provides more accurate product costs than does the revenue-based allocation scheme. This is because Acordia has a large amount of processing and service expenses that are unrelated to revenue volume but are instead related to products being “easy” and “difficult.” Acordia’s actual activities associated with processing and service expenses included phone inquiries, written inquiries, electronic processing, claim processing, account enrollment and billing, and underwriting. The activity-based costing approach distinguishes between the "easy" and "difficult" products by tracing activity costs according to the product's use of these processing- and service-related activities. The difficult products will consume relatively more of these activities per unit than will the easy products. The revenue-based allocation scheme allocates cost based only on the volume of business. The activities associated with complexity (being easy or difficult) are not likely to be associated with volume. In fact, the smaller-volume products are likely to be the most complex (per unit of volume), since they are new and the "bugs" have not yet been worked out. Thus, it is not surprising that the volumebased allocation scheme causes inaccurate product cost calculations. Activity 25–4 (Fin Man); Activity 10–4 (Man) 1. Floor Loudspeaker Gross profit as percentage of sales ......................................... Income from operations as percentage of sales ................ Bookshelf Loudspeaker Ribbon Loudspeaker 32.50% 40.00% 4.00% (2.50)% 32.00% 1.60% 484 Activity 25–4 (Fin Man); Activity 10–4 (Man) Concluded 2. To: Management of Audio Escape Inc. From: Controller The enclosed product profitability report indicates that our product lines provide varying degrees of profitability. By far, our most profitable product line is the bookshelf loudspeakers. The floor loudspeakers provide a healthy gross profit. However, our marketing costs associated with this product line exceed our gross profit. As a result, the product line is unprofitable as a whole. The ribbon loudspeakers, on the other hand, have a very weak gross profit. As a result, the product line is just barely profitable. As a result of this analysis, I offer the following recommendations: Bookshelf Loudspeakers Bookshelf loudspeakers provide both a healthy gross profit and operating return on sales. Floor Loudspeakers We should retain the floor loudspeakers in our product portfolio. The product provides us a healthy gross profit. Unfortunately, we spend too much on marketing this low-volume line of product. The vice-president of marketing assures me that the product has strong recognition in the marketplace. As such, I recommend that we reduce our marketing effort for this product and manage our profit for this product more carefully. Ribbon Loudspeakers Ribbon loudspeakers is one of our “up and comers.” No other competitor has a similar product. Thus, we have the market to ourselves. Yet, this product does not meet our profitability objectives. We are unable to spend much on marketing because our gross profit is too low. This suggests that either we have priced the ribbon loudspeakers too low or that the costs associated with making the product are too high. Upon review of the cost information, the costs do not appear to be out of line. Thus, I recommend a significant price increase and an increase in the marketing budget for this important product. I believe the market will not reject the price increase, since there are no similar products in the marketplace, and customers have been pleased with the product. 485 Activity 25–5 (Fin Man); Activity 10–5 (Man) Lopez’s concern appears valid. Digital Assistant Inc. is presently using direct labor as an allocation base. This method, either as a single plantwide factory overhead rate or as multiple production department factory overhead rates, will distort the product costs when activities are consumed by products in different proportions than their consumption of direct labor hours. The high-volume T-100 calculators appear easy to make and consume relatively little factory support overhead, while the T-900 series consumes a small amount of direct labor (they are low-volume) but larger amounts of factory support activity. This all suggests that Greene should consider adopting an activity-based costing method. The activity-based costing method would associate activities to the products based on their actual consumption of those activities. Therefore, the T-900 series would consume relatively more of the engineering, testing, and materials management activity than would the T-100, using activity bases such as number of engineering changes, number of tests, or number of materials requisitions. In addition, Greene may wish to consider allocating some of the post-manufacturing selling and administrative activities to the products. Activities such as warehousing, distribution, promotion, invoicing, collecting, and selling activities could be identified to specific products, using activity-based costing. However, the postmanufacturing costs can only be allocated to products for internal reporting. Greene is correct in stating that they must be accounted for as period costs under generally accepted accounting principles. Activity 25–6 (Fin Man); Activity 10–6 (Man) Students may arrive at a variety of possible activities and activity bases. Below is a representative list: Activity Activity Base Opening an account Teller deposit transaction Teller withdrawal transaction ATM withdrawal transaction ATM deposit transaction Providing a monthly statement Direct deposit transaction Making a correction Providing a balance Wire transfer Closing an account Number of accounts opened Number of teller deposits Number of teller withdrawals Number of ATM withdrawals Number of ATM deposits Number of statements Number of direct deposits Number of corrections Number of balance inquiries Number of wire transfers Number of accounts closed 486
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