Turning Negative Heat
Into Positive Energy!
Dr. John Draper
For a copy of this presentation go to
www.JohnDraper.org
Bubba got a cell phone . . .
There’s 100’s of ‘em!
“There is a perfectly
logical reason for every
stupid thing that anyone
does, because no one does
anything that they think is
stupid.”
Rebecca Draper
(Mom)
Use this template . . .
When you plan change
When you meet resistance
When change is stalled
When you need an
employee to change
•No involvement—
No ownership!
•No engagement—
No commitment!
•No input—
No output!
We are schizophrenics!
• Rider—logical, analytical
• Elephant—emotional, powerful
• Clocky! The Happiness Hypothesis
Successful change must
address three factors . . .
• Mind—Is there a good reason? Does
it make sense? Is there a first step?
Is there a goal?
• Heart—Is it inspiring? Do you care?
Will it make things better? Can we
do it?
• Environment—Are there obstacles?
Can we make it simpler? Can we
make it automatic?
Switch by
Chip and Dan Heath
• Direct the Rider—the thinking part—
resistance is often a lack of clarity
• Motivate the Elephant—the
emotions—laziness is often
exhaustion, you need Elephant
emotion to keep going
• Clear the Path—the environment—a
people problem is often a situation
problem, eliminate the road-blocks
Think about yourself
• You have a preferred “change style”
• Rider—logical, analyzer, critical,
wary, subject to over think, big
picture
• Elephant—emotional, loyal,
traditional, easy-going, stubborn,
defender of status quo, now focus
• Which are you?
Direct the Rider
Motivate the Elephant
Clear the Path
• Direct the Rider
• Find the Bright Spots
• Script the Critical Moves
• Point to the Destination
Direct the Rider . . .
Find the Bright Spots
• Avoid our tendency to see
negative and reach for
punishment solution
• Superstars, Backbones and
Mediocres (Todd Whitaker)
• Clone the
“Bright Spots”
is counter-intuitive . . .
Your son brings
home a report card with
1A
4 B’s
1F
What do you talk about?
Most time-consuming
discipline problem in
High Schools??
Tardies!!
Direct the Rider . . .
Find the Bright Spots
• Found teachers who had few or no
tardies and asked how they did it!
• Then engaged all teachers in a
discussion on tardy problem,
suggestions, ideas for improvement,
lot of listening and recording
• Agreed on definition of tardy!
Direct the Rider . . .
Script the Critical Moves
• Use Tardy definition (eliminate
decision paralysis)
• Put Pre-Assignment on Board
• Start class on the bell
Direct the Rider . . .
Point to the Destination
• Disney employee language
• Every Child a Graduate
• Educator tendency is to over
analyze, discuss, review,
research and use education-ese
language
I administered three Reading diagnostics: CWT,
Assessment of Comprehension, and Monster
Test. Using the CWT, I identified my classes’
average as grade level 1.5 in September. My goal
is to increase my students’ word identification to
a class average of 3.0. Upon analyzing the
results of the Assessment of Comprehension, I
identified my classes’ average as a 41% in
September. My goal is to increase my students’
comprehension to a class average of 80%. Using
the Monster Test, I identified my classes’
average scores as Semiphonetic/Phonetic. My
goal is to increase my students’ phonics and
spelling skills to Transitional.
1st Grade Teach for America Teacher
Crystal Jones, TFA,
Atlanta, 2003,
1st Grade Class
By the end of this year,
you are going to be . . .
Third Graders!
Direct the Rider . . .
Point to the Destination
First instinct is to use data
• Data first is a loser!
• Strong beginning, strong ending,
let the middle work itself out
Direct the Rider
Motivate the Elephant
Clear the Path
• Direct the Rider
• Find the Bright Spots
• Script the Critical Moves
• Point to the Destination
• Motivate the Elephant
• Find the Feeling
• Shrink the Change
• Grow your People
Some of my people
just won’t follow through
• What looks like laziness is often
exhaustion
• Cookies, radishes, and a puzzle
Most change efforts are
killed by Elephants!
Analyze—Think—Change
See—Feel—Change
Find the Feeling!
Every Child a
Graduate!
Motivate the Elephant . . .
Find the Feeling
• Emotion motivates the elephant
• How we treat the “one” reflects
our love for the 99 . . .
• Teacher No-Heart goes for a
home visit
• Not a budget but an Education
Plan
Motivate the Elephant . . .
Shrink the Change
• Door-to-door Aluminum Siding
Salesman
• Dave Ramsey, pay smallest debt
first!
• Great Coaches Master this Art
of small, early successes
Motivate the Elephant . . .
Grow Your People!
• Homewood High Football
game—behind 2 touchdowns
• Crystal Jones, TFA, did not call
her 1st graders students—they
were Scholars!
• Develop an identity—“Don’t
Mess with Texas” Campaign
Don’t Mess With Texas!
(You Tube video from 1987)
Motivate the Elephant . . .
Grow your People
• Develop the Growth Mind Set
• Set an expectation of failure
• Molly Howard, Georgia
principal of Jefferson County
High, grading system of A, B,
C, and NY!
(NASSP 2008 Principal of Year)
Direct the Rider
Motivate the Elephant
Clear the Path
• Direct the Rider
• Find the Bright Spots
• Script the Critical Moves
• Point to the Destination
• Motivate the Elephant
• Find the Feeling
• Shrink the Change
• Grow your People
• Clear the Path
• Tweak the Environment
• Build Habits
• Rally the Herd
My people are just
stubborn!
• What looks like a people
problem is often a situation
problem
• Movie popcorn and bucket
size
Clear the Path . . .
Tweak the Environment
• Big buckets, big plates
• Automatic coffee, Clocky,
running outfit laid out
• Move away from the computer,
silence email notification
• Design it so the easiest thing is
to do what you want them to do
Clear the Path . . .
Build Habits
• Action triggers—preload
• Six parent phone calls per
grading period
• Six home visits per semester
• Principal Natalie Elder, Hardy
Elementary School,
Chattanooga, TN, Opening Day
Routine
• Direct the Rider
• Find the Bright Spots
• Script the Critical Moves
• Point to the Destination
• Motivate the Elephant
• Find the Feeling
• Shrink the Change
• Grow your People
• Clear the Path
• Tweak the Environment
• Build Habits
• Rally the Herd
People don’t see the
need to change!
• Find the feeling
• Show the problem with not
changing
• Tweak the environment so
change occurs without feeling
That’s not the way we
do it around here.
• Build identity
• Find a bright spot
• Focus on your Superstars
My people are stuck in
the old patterns.
•
•
•
•
•
Create habits
Set an action trigger
Preload a decision
Develop a new routine
Ambiguity is the enemy—script
the critical moves
People simply aren’t
motivated to change!
•
•
•
•
•
Elephant problem . . .
Revitalize new identity
Create a destination postcard
Lower the bar
Use peer pressure
I know what to do, I just
can’t get it done!
•
•
•
•
Elephant problem . . .
Set up some easy, small wins
Clear the path
Set up teams!
People were excited, but
now we have stalled.
• Build habits . . . action without
effort
• Celebrate victories . . . 6 out of
10 students are graduates!
• Teach growth mindset . . .
failure is not final, it doesn’t
have to be exactly right at first
Somebody Said It
Couldn’t Be Done!
Turning Negative Heat
Into Positive Energy!
Please send comments or suggestions
to
[email protected]
For copy of this presentation go to
www.JohnDraper.org