OPTICAL MODEL NEW PRODUCT o Open Greet each Patient promptly and professionallyfor the best Patient experience. P Probing Ask open-ended questions to understand the Patient's needs and concerns. T Tune In and Take Notice Actively take notice of what Patients are saying to provide better solutions to their needs. Interpret Understand Patients'concerns through product solutions and customer service that makes them feel special. C Create Awareness and Present Options Educate Patients about product options and features that meet their needs. A Ask for the Sale OSM 80 1 Always close communication with the Patient by asking for the sale. L Lasting Impression Follow up with the Patient, do the things you sayyou will do, and provide world-class service. SITUATION Fashi onable male c usto mer aged 25-55 lookin g for brand name des igne fr am es whic h are on-t rend . He is fashi onable and brand co nsc ious and wants th e perfec t pair of state me nt fr am es to co m plete his look. SOLUTIONS FEATURE BENEFITS The Oscar by Oscar de la Rent a Eyewear co llec t ion offe rs tr end-ri ght sty ling in sop hist ica ted co lorat ions and eyeshapes . Designer fr ames at an everyday low pri ce! • Design elements inspired by Oscar de la Renta are • Designer at a valu e pri ce! incorporated in toeyewear each frame • Masculine, sophisticated combined wit ined h elements • Masculine, sop histeyeshapes ica ted eyeshapes comb wit h eleme nts of European-type designeprovide fresh alternative forrnat your of European-typ des ign aprovide a fr esh alte ive for your male customer male custo me r I • Metals are made monel/nickel silver combinations • Flex hin gefrom co nst ruct ion for comfo rt and d urab ility in custom metal colorations HOMEOFFICE NOTES Sized to acco moda progressive lenses • Flex •hinge construction fortecomfort and durability • Sized to accommodate progressive lenses • Handcrafted zyle and monel combinations WAL*MARTe Save money. Live better.-
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