Team Managers CricHQ User Guide Contents of this Guide ● Login and Admin Rights ○ CricHQ Account and Admin Rights ○ CricHQ.com Website Layout ● How to Manage your Team ○ Adding, Removing & Editing Players ○ Adding Administrators and Why ● How to Find Fixtures Online ○ Where to go ● How to Report Results Online ○ Finding the Fixture and Entering a Full Scorecard ● How to use the CricHQ App ○ Downloading ○ Finding Fixture ● How to use the CricHQ Support Website ○ Location and Contents Joining HOW DO I JOIN AND CREATE A CRICHQ ACCOUNT? ●
To login to CricHQ via the website go to ​
https://www.crichq.com ●
In the top right hand corner click the "Join" button ●
You can now select how to Join CricHQ. The top 3 buttons refer to social networks which you can use if you are logged into them on your device or laptop. If not and you just have an ​
email ​
address you can Join by clicking "Email". ●
You will now be asked to enter your NEW ACCOUNT information such as first and last name, email address, location and region then password. Once you have filled in these fields simply click JOIN and you have created your account on CricHQ. Your account name will be your FIRST and LAST name for anyone trying to locate it for ADMINISTRATION purposes. Accepting An Administration Invite HOW DO I ACCEPT AN ADMIN INVITE EMAIL? If you have received an EMAIL from CricHQ asking you to join up and create an account with us, this means you have been invited by a club or team administrator to gain administrative rights for that club or team. To access this information simply follow the prompts on the email. If you already have a CricHQ account then you must contact your club and inform them of your ACCOUNT NAME, they will be able to manually add you using your NAME, LOCATION and PROFILE IMAGE. Website Layout News Feed​
: Here you will be able to submit your thoughts on any cricketing activities whilst also having other fans, players and teams information available to you to view. Using our Social features you will be able to follow players performances by having their match scorecards sent directly to your newsfeed. Match Centre: ​
Looking for a particular match? Whether it be an international, domestic or recreational fixture our Match Centre makes it easy to find what you’re looking for. Search by name, date, ground or location. MVP​
: The Most Valuable Player is the player rating system utilsed by FICA (Federation of International Cricketers Association) and the ICC and is calculated when entering a full scorecard either manually or using the CricHQ Scoring App. Our system automatically generates these MVP points and Club, Competition and even Region MVP Leader Boards are created to rank players all over the world. Competitions: ​
If trying to find specific competition information you can search here by Competition, Draw or League name and either Official, Current/Archived and by All Seasons. Weekly Wrap: ​
New for 2015 you can choose a location and CricHQ will give you the statistics from that location about the cricket going on in that area. Admin: ​
This is the area where you manage and administer your entities on CricHQ lie Clubs, Teams, Players, Competitions, Draws and Fixtures. BASICS OF MANAGING A TEAM Covered in this guide: ­ Assigning players to a team ­ Removing players from teams Assigning players to a team Once the players have been created and registered by the CLUB ADMINISTRATOR for your club, the next step is to assign those players to their respective teams. ●
Click on the ADMIN tab in the top right of the screen to access your CLUB and TEAM. ●
Making sure you are in your Clubs Tab click the ‘teams’ tab and select the team you wish to add club players to. ●
Click on the Options icon on the right and select add club player. ●
Start typing the name of the player in the club list that you would like to assign to your team and the player will appear in the search field. If the player doesn’t appear contact your club administrator and ask them to create them. ●
Once the player has been selected, click the green ‘add’ button to add that player to your team. ●
Keep searching and adding players until the process is complete and then select close. Please Note​
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You can assign a player to as many teams within the same club as you desire. Removing players from teams Please note​
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Club Admins are able to remove players from any team, Team Admins are only able to remove players from the team they administer. ●
Once in the Club area select the team from that club you wish to remove players from. ●
To remove all players from this team click the Options icon on the right (See image below) and select remove all players. ●
You can individually remove players by clicking on options icon on the right of their name within the team player list MANAGING CLUB AND TEAM ADMINISTRATORS Administrator roles play an integral part of the CricHQ administration module. Depending on the administrative role you are assigned you can gain permissions to create entire competitions down to the ability to manage or score for an individual team. A definition of the difference between a CLUB administrator and a TEAM Administrator is outline below.
Club and Team Administrators​
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Club Administrators are those who look after all information within a club. They can create new club players, therefore registering them, and can access all fixtures for all teams within it. Club administrators can also add other club administrators to help them in these tasks. Team Administrators are those that submit results, score matches, control the team squad list and update player details. We recommend this as the major administration right to be given out as users can not view inappropriate data or manipulate a club. Anyone can be granted access to as many teams as required.
Adding Team Administrators ●
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To Add a Team administrator you must make sure you are in the team area you wish to add an administrator to. Now select the Administrators tab within that team area and click on the Options Icon. You will now be able to either ADD EXISTING USER, this is a person with an existing CricHQ account. You will also be able INVITE VIA EMAIL, this will send that person an email through which they will create themselves a CricHQ account and automatically become linked to your team. PLEASE NOTE: ​
Team Administrators cannot add to the Club Players list and will have to contact a club administrator in order to create a new player for them to select within a team. Remove an Administrator To remove an administrator simply return to the administrators page and click on the options icon then select the REMOVE button on the right of their name. You will receive a warning box which will ask you if you’re sure you wish to remove the administrator. If you’re happy to proceed then select remove and they will no longer be an administrator for that club. HOW TO FIND FIXTURES ONLINE Finding your fixtures through CricHQ is incredibly easy as they have all been set up for you prior to the start of the season and your administration rights allow you to find only your fixtures. Accessing your fixtures online will allow you to enter a scorecard manually if you weren’t able to use the CricHQ Scoring App and also allows you to view your fixtures by date. Below is the step by step guide to finding your fixtures online. ● Making sure you have the correct administration rights click ADMIN then click FIXTURES to show you a list of fixtures that your team are playing in. ● If you have more than one team to administer you can click the team filter and flick between teams to find the fixtures you’re looking for. ● You can also filter between dates by setting the date parameters next to the teams filter. ​
Please Note​
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you will always be set to the current week until you change the dates yourself. ●
Once you’ve found the fixture you’re looking for you will be given its STATE on the right. It will tell you whether there is a scorecard already added to this fixture by the state RESULT, or if there is a scorecard waiting to be accepted by the results administrator by the state PENDING, or if there is no scorecard attached yet by the state WAITING or OVERDUE. Additional information may be given for the fixture, for example the CANCELLED fixture as shown. HOW TO REPORT RESULTS ONLINE This next section will allow you to enter a Full Manual Scorecard into a particular fixture if the App wasn’t used to capture it. By using the above guide on locating your fixtures you must now follow the next guide to enter in your match statistics and result; ● Enter the Fixtures Tab through your Admin section and locate the fixture you need to add a scorecard too. Once found, check the STATE of the fixture and click on either WAITING or OVERDUE to take you through to that fixtures information box. ●
To enter a scorecard simply click on the SCORECARDS tab next to INFO and you’ll notice two options on the right of the screen. ENTER BASIC SCORECARD will allow you to update the basic result information only. ENTER FULL SCORECARD will allow you to enter full statistics for your players and this is the option you will be taken through in the next section of the guide. Entering a Full Scorecard ●
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Once clicked on ENTER A FULL SCORECARD you will be taken to fixture information page. This information is a confirmation of the fixture and will not need adding to. ​
Please Note: ​
Once through to the full scorecard page you will not be able to leave that page without losing your entered result so make sure if you want to leave the page you are happy to lose your progress. Next you will be given two boxes, the box on the left contains that teams squad of players, additionally below that box is the club list for that club so that if the team administrator has not assigned their players to their team they may be able to be found in the club players box. ​
Please Note​
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If you’re playing a team who aren’t using CricHQ at all then there may not be any players to choose from. In this case simply click next and select your players and only enter your players information into the innings section. You must select the players in batting order as it will automatically put them into the batting order when entering statistics. You can do this by either dragging and dropping them into place or double clicking them in order. ​
Please Note: ​
You can not enter a full scorecard on your tablet or phone currently as there is no function for dragging and dropping or double tapping for the player select. ●
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The next page allows you to enter your captain and wicket keeper into the scorecard to be denoted by a * for the captain and a ✝ for wicket keepers on the scorecard. ​
Please Note​
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if you have selected your captain in your team admin section then they will automatically be selected as the captain in the full scorecard entry. The next page requires you to add the match toss which will allocate the batting and bowling innings correctly. Also you will need to add the home and away match results. ​
Please Note: ​
if you add a home match result it will not automatically update the away match result. ●
Once you’ve completed the players, captains, keepers, match toss and home and away match result it is now time to add in the statistics into the 2 innings. The next few images will show you the layout of the BATTING, EXTRAS, RESULT AND BOWLING fields. ●
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Each option for a batsman or bowlers name will give you a drop down list of the players selected to play in this fixture that you selected at the beginning. Once you select a wicket type for each batsman you will be given additional boxes to select the players who were involved in the wicket. The innings end box will allow you to give a context in which the match ended i.e all out or finished overs.You can also add a batsman or bowler by clicking on the ADD or REMOVE buttons at the bottom of each list. ●
Once finished your scorecard first double check you have all the information added correctly before submitting the scorecard as once you have submitted it you can only edit it if your county CricHQ administrator hasn’t accepted it and it is in a PENDING state, normally you can find the scorecard again straight away and edit any info you need. After they accept the scorecard the only person who can edit the scorecard is the county admin. Please Note​
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you can use the back button on your browser to flick through your scorecard pages and not lose your information. Use this to check you have entered the correct information in all areas before submitting. HOW TO FIND A FIXTURE ON THE CRICHQ APP The CricHQ Scoring App can be downloaded for free from the Apple iTunes for iOS devices and the Google Play Store for Android devices for free. Once downloaded you simply login with your account details which you sign in with to get in online. This will mean you have all the same rights to fixtures on your device as you do on your laptop. The scoring app will allow you to find your fixture, select your team players as well as the opposition, capture full match data then report the result straight to your county administrator all at the same time which makes it the time savers choice. To find your fixtures using the app follow the steps below; ● Once downloaded the App simply login using your CricHQ account username and password. ● The default home screen will be your NEWSFEED. Navigate to the Main Menu by clicking the options icon in the top left of your screen. ● Now click on the tab SCORING which will take you to the scoring menu where you’ll be able to locate SAVED, ACTIVE and FINISHED matches as well as CREATING and LOCATING your next fixture. ●
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To locate your next fixture simply click on CREATE NEW MATCH. This will give you three options in the next page, From CricHQ Fixture, From Play Cricket Fixture and Create Own. For ALL LEAGUE fixtures you ​
MUST select FROM CRICHQ FIXTURE to find your fixture. Selecting From Play Cricket fixture will allow you to select fixtures created on Play Cricket ​
HOWEVER due to these matches containing Play Cricket Data we cannot store statistics, create match reports or produce any high performance documents. ​
Please Note: ​
if your league have requested so your CricHQ fixtures will automatically be shared to Play Cricket and will ​
NOT need entering in twice. We can share our data with Play Cricket and ​
NOT​
the other way around. You will need internet connection to find the fixture you’re looking for and download it onto your device. Once selected you can SAVE TO SCORE LATER and it’s saved onto your device you do NOT​
need an internet connection to score your match. If you have saved a match to score later all you have to do to find it again quickly is enter the scoring area and click on SAVED MATCHES, your saved match you previously downloaded will be located here. Follow the guide below to select your players before clicking START MATCH to begin. HOW TO USE THE CRICHQ SUPPORT WEBSITE If you require anymore information about using CricHQ you will find all you need on our dedicated support website ​
https://support.crichq.com/portal/home Within this area you will find our step by step user guides which will supplement this package and give you more in depth information on running your competitions. These guides can be viewed either as most viewed or as sub sections which can be found on the left. Video Library Within our video library our youtube video clips take you through step by step elements of the CricHQ system showing you exactly which button to click and why. They also have the option of using these videos and embedding them onto your own websites to help your users to find their way around the system. FAQs Our FAQs or Frequently Asked Questions area allows you to view the most commonly asked questions users from around the world have when using CricHQ. They can be accessed easily through the help center and provide step by step guides to help you solve the issues you’re having LIVE Chat to our Support Agents Here at CricHQ we have a dedicated 24 hour support staff who quickly and diligently handle user and client issues so they can be resolved as swiftly as possible. They can be contact by emailing ​
[email protected] or by making use of our LIVE chat area at the bottom right corner of the support page. Simply click on Chat or Leave a Message and one of our support agents will contact you as soon as possible to deal with your issue. OUR THANKS AND SUPPORT, Thank you for your time in reading this guide to using CricHQ for Club League Team Managers, we hope you found it useful and informative. If you require anything further from us please contact [email protected] and we will be in touch as to how we can further meet your needs. Tim Royall UK & Europe Manager