Issue 528 30 May 2017
Congratulations to our award winning team!
It gives us great pleasure to announce that our Trust has won the
Improving Value Through Innovative Financial Management or
Procurement award at last week’s Health Service Journal awards
2017.
We developed a programme of work with a focus on achieving
savings in a clinically led, joined up, inclusive way that is being
embedded into the DNA of the organisation to balance and
complement patient experience and quality delivery.
This is allowing us to move towards sustainability in an aligned,
driven and transparent way. The programme has demonstrated a
step change in cost improvement. For 2016/2017 savings are
forecast to be greater than £13.5m, compared to £8-10m previously.
The judges were impressed with the outstanding turnaround in a
phenomenal time period, through a fundamental change in culture
and leadership.
Aaron Cummins, Deputy Chief Executive and Director of Finance,
said: “This is a great achievement and a reflection of the efforts all of
our teams have made in the design and delivery of our Sustainability
Programme. A real focus on re-setting our relationship with money
and a commitment to improve quality, safety and experience for our
patients has resulted in some great work and it’s great that this has been recognised.”
You can find out more about our sustainability programme here https://solutions.hsj.co.uk/story.aspx…
We were also finalists for the Improving the Value of Diagnostic Services award.
A big congratulations to both teams!
Healthcare
Careers Weekends
More inside
The first of our annual healthcare careers weekends took place on Saturday 29 and Sunday 30 April at Furness
General Hospital. We had a fantastic response from staff teams, despite
service pressures, which enabled us to create an action packed timetable full
of engaging and interactive sessions for the participants!
All of the sessions were absolutely brilliant and we had such great feedback
from all of the participants that attended over the weekend! For the full BCT
Careers and Engagement Hub update go to http://uhmb/trustnews/
Attachments/May%20newsletter%202017.pdf
Issue 528 30 May 2017
Support available for staff after the tragic events last week
As you will no doubt be aware, a terrorist attack took place in Manchester on
Monday 22 May, tragically resulting in many fatalities and injuries. Like the rest
of the country, our thoughts are with the families who lost loved ones and those
that were injured during the attack.
Distressing and senseless events like this can affect everyone, and the
emotional effects will be felt by survivors, bereaved families, friends,
emergency services, health care workers and the general public.
As this attack was so close to home, we know that some of our staff members
may be directly affected by the events or know someone who was. If you are affected by what happened, we
would like to reassure you that you are not on your own. There is lots of support available to you.
If you do feel you need support, we would encourage you to:

Speak to your line manager, the workforce team or a chaplain

Self-refer yourself to Occupational Health for support. You can view the full list of services and information
on how to self-refer can be found on the intranet at: http://uhmb/cd/ohwe/Pages/What-Occ-Health-do-.aspx

Visit the online support information available at: https://www.gov.uk/guidance/manchester-attack-may-2017support-for people-affected
If there is anything else we can do to support staff through this difficult time, please let the workforce team know.
Gertie Nic Philib
Deputy Director of Workforce
Tag rugby - get involved
Along with a professional O2 sports rugby coach UHMBT recently held a trial
game of tag rugby at the Lancaster campus of the University of Cumbria. The
session was well attended and included staff from a wide range of
disciplines including a female GP from Ulverston.
From developing core stability to improving cardiovascular ability, the health
benefits of tag rugby are numerous and varied, and at the most basic
level, rugby is a great method of increasing the time spent doing physical activity. Current guidelines suggest
that adults should take part in a total of at least 30 minutes of moderately intense physical activity at least five
days each week.
It is tag rugby not full contact rugby, open to all NHS staff male or female. The free sessions take place every
Monday 6-7.30pm. There are changing and shower facilities at the university.
You can just turn up on the day or for more information please contact [email protected] or
[email protected]
WGH - RLI shuttle bus is permanent
This is a message to remind all staff that the shuttle bus that runs between the RLI and WGH has been made
permanent. At the moment it is on a first come first served basis but the team are looking into a booking system.
You can view the running timetable on the intranet homepage or by clicking here.
Issue 528 30 May 2017
Are you cyber aware?
An increasing number of us are sharing more about our personal lives online, so it is of course a good idea to
review who can access what you post and whether your defences are appropriately set.
Plus, online communities like Facebook, Twitter and LinkedIn have introduced new services to keep us engaged,
but how many of us have taken the time to review security settings on these accounts?
Here is how you can engage more safely:
What to do:
 Disconnect from contacts you don’t communicate with anymore.
 Only share information with people you trust and whose identity you can verify.
 Review the third-party apps connected to your social media account, deleting as appropriate.
 Ensure that your posts do not reveal private information such as location, phone numbers, or date of birth.
 Check that your account settings have not been changed after an app update.
LiA Wave 8 has launched
We held our first workshop for our Wave 8 schemes last week with more than
30 members of staff and partners in attendance. They were given tools for
resilience and shown how to apply improvement tools and techniques to their
schemes.
Date for your diary!
Ideas market stalls
A reminder that we will be holding LiA and Improvement Idea Market Stalls at:
 Lonsdale Grill, Furness General Hospital, Wednesday 14 June 2017. Lunch and tea time.
 Westmorland Bite, Westmorland General Hospital, Thursday 15 June 2017. Lunch time.
 Skylight Restaurant, Royal Lancaster Infirmary, Monday 19 June
2017. Lunch and tea time.
To find out more information log on to https://www.uhmb.nhs.uk/mediacentre/latest-news/idea-market-stalls/
Issue 528 30 May 2017
Lancaster Medical School clinical finals exams - can you help?
The Year 4 medical students from Lancaster Medical School are taking their ‘LCA’ (Lancaster Clinical
Assessment) finals examinations on Wednesday 21 June and Thursday 22 June 2017.
The exams take place on CTAC (old ward 4) in Medical Unit One, RLI. The team are looking for examiners for
both days and would very much appreciate any help.
Please be advised that examiners must be ST4 or above to examine in these exams.
Training information will be provided. If you would like any more information,
please contact Jessica Barlow, Undergraduate Coordinator [email protected]
We look forward to hearing from you.
Staff training update for the new Friends and Family Software
System
We are happy to announce that we have moved to a new system for
collecting Friends and Family feedback. The Trust has moved from using
“I Want Great Care” to “Healthcare Communications”. The move in
software provider is not only more cost effective for the Trust, but the
system is also very sophisticated. It will allow us to capture feedback
using a variety of different methods and we will be able to manage
response rate targets more effectively, as well as enjoy the benefits of
having superior qualitative feedback.
Training Sessions are still available on TMS to introduce the new Patient Experience Software System, which is
capturing your Friends and Family Feedback.
In order to introduce the system to you, three introductory training sessions have been scheduled to take place
on the following dates:
 Monday 19 June, 10.30am – 12pm in the Lecture Theatre, Education centre, FGH
 Monday 19 June, 2pm – 3.30pm in the Lecture Theatre, Education centre, RLI
 Thursday 22 June, 1.30pm – 3pm in Trust HQ Board Room, WGH
The sessions will be delivered by a Healthcare Communications’ representative. Please book your place on
TMS; the training is under Patient Relations – Patient Experience. If you have any immediate queries, please
email Patient Experience and FFT Inbox [email protected] and please let us know if
you haven’t yet received your login details for the new system.
Well done to our catering teams
Congratulations to Sandra Shaw, Catering Supervisor and Chris Jeffrey, Head Chef – FGH site, who have
recently passed the IOSH course. Well done to you both!
Also congratulations to catering staff on both the FGH and WGH sites who have just completed their Level 2 in
Food Safety. Well done to everyone!
Issue 528 30 May 2017
Security advice to all staff
As you will be aware, a terrorist attack took place in Manchester on Monday 22 May. As a result of this, the
national security threat has been raised to ‘Critical’ and additional security measures have been implemented
across the UK in response. Within the NHS, we have been asked to make sure that should another major
incident be declared, all hospitals are prepared to respond and support the delivery of care to the injured. At our
Trust, we have well developed emergency plans and arrangements, and we would like to take this opportunity
to remind staff of these.
Contacting staff if a major incident is declared
In the event of a major incident being declared, staff will either be contacted by switchboard or their ward, unit or
department if they are required.
To help make sure we can get in contact with you if we need you in such an event, please can we ask that you
ensure your contacts details are up to date? You can do this by accessing ESR Self Service page on the
intranet here: http://uhmb/cd/hr/Pages/SS-Homepage.aspx. You can change all your own personal details on
there apart from a name change which will need to be done via your line manager.
Major incident assembly points
The major incident assembly points across our three main hospitals are:
 RLI: Lecture Theatre (enter directly via the Education Centre)
 FGH: Paediatric Seminar Room (enter through the main entrance)
 WGH: Surgical Centre (enter through the main entrance)
Staff will need to bring in ID as buildings would be in lockdown and you would be refused entry if you cannot be
identified with a current UHMBT ID badge. In all cases, do not use the Emergency Department as a point of
access. If staff attend one of the assembly locations but are not needed at that time, you may be asked to return
at a specific time. This is to enable us to continue to offer our services throughout and help us maintain safe
staffing levels.
Local lockdown arrangements
Please take this opportunity to refresh your knowledge of the local lockdown arrangements for your ward, unit or
department. These would be used in the case of a major incident being declared so that we can control access
to our premises or in the event of a specific security incident requiring us to lockdown to ensure the safety of our
patients and staff. Your local lockdown arrangement can be found on the Trust policy library here: http://uhmb/
cs/tpdl/Pages/default.aspx
Advice from the police
This week’s events and the rise in the threat level may make some people feel anxious but the advice from the
police is to be “aware not alarmed”. You can help support the security efforts across the sites by:
 Always wearing the correct Trust ID
 Challenge anyone who you are not sure of
 Report security concerns promptly
 Never leaving doors, windows, etc. unsecure - especially in vulnerable areas
If you need any further support with anything detailed in this communication, please contact either myself or
Dan Willis, Local Security Management Specialist. Thank you for your continued cooperation at this difficult
time.
Stuart Hosking-Durn, Resilience and Emergency Planning Manager
Issue 528 30 May 2017
Health and safety training now available
In response to requests for training to assist with ligature drills and the ligature rescue procedure in departments
and wards, Health and Safety have arranged the following one hour drop-in sessions for staff:
 12 June WGH, Room 2 Education Centre, 9am-12pm
 16 June RLI, Room 5 Education Centre, 1pm-4pm
 19 June FGH, Old Linen Room, 1pm-4pm
 20 June RLI, L&D Training Room, 9am-12pm
 26 June FGH, Old Linen Room, 9am-12pm
The sessions will include an informative video and the opportunity to undertake a practical rescue exercise using
agreed manual handling techniques. There will also be the opportunity for questions and queries about ligature
risk management. They will run on an hourly basis on the hour.
Please drop in as convenient – there is no need to book. Your training record will be updated on TMS by the
H&S Team, after attendance. For any queries please contact the H&S Team on ext 45260.
This is your Weekly News
Do you have any news or know of a story that you would like to go in the Weekly News? If so, let us know about
it! It is your newsletter and it is important to us that the content is something you are interested in reading. Send
your news or ideas about what you’d like to see more of to [email protected]. Please note, the
deadline for Weekly News is the Wednesday BEFORE the edition you would like your story to go in.
Physio led interactive back pain management seminar
On Wednesday 7 June, between 9.30am - 11am, there will be a physio led
interactive back pain management seminar at the RLI.
Back pain affects approximately two thirds of the adult population at some point
in their life. Woking within a hospital leads you to put both physical and mental
stresses on your body which increase your chance of back pain. This seminar
will detail the anatomy of the back, the common causes of back pain and how
you can help decrease or prevent back pain from occurring. The seminar is for
anyone who has had, currently is, or feels they may at some point suffer from
back pain. The seminar will help you to have a greater awareness of the importance of good back care and
improve your own self-management of your back.
Please book a place via TMS, call Occupational Health on 42290 or email [email protected].
Savoury bake sale next week
As you will have seen, the Macular Unit at WGH have been hosting lots of fundraising events over the past few
weeks. The next event is a savoury bake sale taking place between 5 - 9 June on the Macular Unit.
So far they have Polish cuisine on Tuesday and Indian delights on Thursday. More is yet to be arranged! So pop
up during the week and help raise money for a great cause.