Funerals and Protection of Property Officer
£19,238 - £24,717
36.50 working hours per week
1 permanent and 2 fixed term until 28/12/2018
The Council House
The Funeral and Protection of Property Officer will work as part of a team responsible for
administering the Council's duty to arrange or public health funerals (under, Section 46 of
the Public Health Control of Diseases Act 1984) if there is no one willing or able to do so.
The post holder will also support work relating to protecting property ( under Section 48 of
the National Assistance Act 1984 and Section 47 of the Care Act 2014), in circumstances
where the owner is unable maintain the dwelling and there is no one willing or able to
assist.
The Funeral and Protection of Property Officer must demonstrate a compassionate and
caring approach with a sympathetic attitude and demeanor, as job involves dealing with the
relatives and friends of the deceased.
The job involves regular liaison with all NHS Trust bereavement offices in the greater
Birmingham area as well as the Birmingham Coroner’s office. The officer will also be
required to trace next of kin and work with a genealogist contractor if family is difficult to
trace.
The Funeral and Protection of Property Officer will provide a professional, and sensitive
service at all times.
For informal enquiries please contact: Mike White on 0121 675 3141 / 07824694356 or
[email protected]
Ref No: PE0452016
Closing date: 9th December 2016
A Disclosure and Barring Service (DBS) formerly CRB check will be undertaken
“Right to work in the UK documentation will be fully checked for all applicants. All non UK
and non EU applicants are required to apply for a Certificate of Sponsorship from
Birmingham City Council and must be approved by the UK Border Agency (UKBA) before
any employment offer can be confirmed.”
“The City Council is currently consulting on potential changes to its terms and conditions (in
line with its s.188 notice) which may have an impact on any contract of employment that is
offered should the candidate be successful”
Directorate for People
Job Description
Post:
Funerals and Protection of
Property Officer
Salary/Grade:
GR3
Division:
Specialist Care Services
Section:
Funerals and Protection of
Property Team
_________________________________________________________________________
1.
Job Purpose
To assist the Service Manager of the Funerals and Protection of Property Section in
administering the Council's duties under Section 48 of the National Assistance Act 1984,
Section 46 of the Public Health Control of Diseases Act 1984 and the relevant child care
legislation.
Awareness and understanding of Section 48 of the National Assistance Act 1984 and
Section 46 of the Public Health Control of Diseases Act 1984. Recent statutory change to be
aware of is a change to the Cremation Regulations 2008 - your right to inspect the medical
certificate
2.
Duties & Responsibilities
2.1 The ability to undertake an accompanied property search of a deceased person’s home
2.2 Arrange all aspects of a public health funeral and to deal with bereavement and the
relatives and friends of the deceased in a professional, sensitive and compassionate manner
2.3 To undertake all aspects of protection of property work, insurance visits and related
property searches and storage of valuable items.
2.4 To maintain and update databases and IT systems used for the managing the funeral
and protection of property service. On a weekly basis to ensure that all Funerals & Protection
of Property monies and cheques (income) are coded via Voyager and to ensure that all
petty cash transactions are coded via Voyager
2.5 To coordinate the maintenance of eRecords and to contribute positively to the electronic
recording agenda.
2.6 I will take a positive attitude to development initiatives as proposed in the BEST, Team
Plan initiatives, Team Meetings and as when required. Respond positively to local and
corporate transformation initiatives.
2.7 To undertake audit inspection visits relating to funerals and the analysis of results
2.8 To undertake the distribution of customer satisfaction forms and the analysis of results
2.9 To coordinate/support the preparation of key performance indicator reports
3.
Supervision Received
3.1
Supervising Officer Job Title:
Kevin D Jones Assistant Manager
3.2
Level of Supervision
1.
4.
Left to work within established guidelines subject to scrutiny by supervisor.
Supervision Given (excludes those who are indirectly supervised i.e. through others).
Post Title
Grade
No. of Posts
Level of Supervision
Professional Support
Services Clerical
Assistant post holders
(PSS)
GR2
1+
Basic
Note: Indirect
Supervision of admin
staff
5.
(Regular checking of
supervisee’s work)
Special Conditions
Driving licence desirable.

This vacancy is exempt from the Rehabilitation of Offenders Act

A Criminal Records Bureau check will be undertaken
Observance of the City Council’s Equal Opportunities Policy will be required.
Directorate for People
Person Specification
Post:
Funerals and Protection of Property
Officer
Salary/Grade: GR3
Division:
Specialist Care Services
Section:
Funerals and Protection of
Property Team
Method of Assessment (M.O.A.) A.F. = Application Form; I = Interview; T. = Test or Exercise;
C. = Certificate; P. = Presentation.
CRITERIA
Experience
ESSENTIAL
(Relevant work and other
Working in an environment where services are provided
under contract.
Working in a busy office environment.
experience)
Use of computer systems.
Skills & Ability
Good telephone manner.
Good standard of written English.
e.g. written communication
skills, dealing with the public
etc.
Team working.
Ability to prioritise workload
Ability to manage data, maintain financial and scheduling
systems in order to monitor funeral and protection of
property demand and costs
Ability to work in dilapidated properties and to deal with
the challenges presented
Able to speak an appropriate standard of spoken English
M.O.A.
AF/I
AF/I/T
as covered by Part 7 of the Immigration Act (2016)
I/P
Training
Customer Care.
Understanding of Equal Opportunities.
AF/I
Willingness to undertake training.
Evidence of Personal Development.
Education/Qualifications
NB: Full regard must be paid
to overseas qualification
Other
Formal qualifications in numeracy and literacy to an
intermediate level or above.
AF/
Good working knowledge of customer services and
dealing sensitively with bereavement.
AF/I
All staff are expected to understand and be committed to Equal Opportunities in employment and
service delivery.