South Tyneside Carers Strategy
2015-17
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Support
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Think Carer!
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Contents
Foreword................................................................................................................. 4
Safeguarding........................................................................................................... 5
Executive Summary.................................................................................................. 6
Introduction............................................................................................................. 8
How we consulted................................................................................................... 9
National, Strategic and Local Context..................................................................... 10
Framework and Approach………………………………………………….................14
Next Steps…………………………………………………......................................... 15
Useful contacts.................………………………………………………….................16
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Foreword
Caring for our relatives and friends when they are in need is a challenge that
many of us face in our lives.
At any one time, one in ten people in Britain is a carer; the majority of them
are women.
From the work we do with Carers, we know that Carers need services and support
which are individual to their circumstances, that are flexible and, that respond to
changing needs. From April 2015, new legislation, The Care Act 2014, means for
the first time, Carers are on the same legal footing as those they care for.
Carers continue to be a high priority in South Tyneside. As co-chairs of the Carers
Strategy Group, we see in practice how committed the agencies working in South
Tyneside are to Carers.
We have refreshed our Carers Strategy since it was developed in 2012, to be sure it
still meets the priorities identified by Carers in South Tyneside. We hope it is helpful
in outlining our central plans for Carers.
We are continuing to address the key areas that matter to Carers, and monitor our
progress through a Second Carers Strategy Action Plan to ensure that we deliver
services and support that Carers deserve.
We are taking our work forward in a meaningful way that recognises the wide and
diverse voices of Carers in South Tyneside.
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Joyce Butters
Les Grey
Carer/Co-Chair of South Tyneside
Carers Strategy Group
Chair of South Tyneside
Carers Strategy Group
Safeguarding
We are committed to safeguarding and promoting the
welfare of children, young people, vulnerable adults
and Carers.
We believe that all children, young people, vulnerable
adults and Carers have an equal right to protection from
abuse, regardless of their age, race, religion, ability, gender,
language, background or sexual identity and consider the
welfare of the child, young person, vulnerable adult or carer
as paramount.
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Executive Summary
There are 6.5 million Carers in England & Wales, and the number is expected to rise by 40%
by 2037 (Source: Carers UK).
Every year over 2.1 million adults become carers and almost as many people find that their caring
responsibilities come to an end. This ‘turnover’ means that caring will touch the lives of most of
the population, as we all need or provide care or support family members caring for loved ones at
some point in our lives. 3 in 5 people will be carers at some point in their lives.
Care organisations in South Tyneside are committed to working together to promote the needs and
rights of local people who have caring responsibilities.
Our vision is for Carers in South Tyneside to be recognised and valued for the positive contribution
they make to our community and the lives of the people they support.
We will work to ensure that Carers are empowered and enabled to take control of their own lives
by recognising and identifying their own needs, by having more choice and control and through
access to high quality, flexible support services.
Definition of a Carer
A Carer is anyone who provides or intends to provide unpaid help to someone who has a disability,
physical or mental health problems, is frail or has substance misuse related problems.
Aims of the Strategy
The aims of this strategy are to:
• Promote the Carers agenda across the Borough
• Identify the issues and challenges Carers face in South Tyneside
• Ensure Carers are encouraged and supported to identify themselves
• Improve the assessment process for Carers, putting them at the centre of assessing their own
needs and identifying how those can be met
• Work in partnership with statutory, voluntary and community organisations to develop
a wide range of quality, innovative and preventative services that ensure greater social
inclusion and quality of life for Carers
• Ensure Carers are signposted to the most effective, appropriate and flexible support, advocacy
and information services
• Promote Carer consultation and involvement in the design, delivery and review of services
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Our priorities are based on a national resource, ‘Think Local Act Personal – Making it Real for
Carers’, which identifies 6 themes:
1. Information and Advice: having the information I need when I need it
2. Active and supportive communities: keeping friends and family in place
3. Flexible and integrated support: my support, my own way
4. Workforce: my support staff
5. Risk enablement: feeling in control and safe
6 Personal budgets and self-funding: my money
* Personalisation means that everyone who needs health and social care support, will have greater choice,
control and flexibility over how they receive their care and support.
Organisations contributing to this strategy
Carers and Carers support groups
Age UK (South Tyneside)
Alzheimer’s Society
BLISS=Ability
North East Council on Addiction (NECA)
Carers Drug and Alcohol Network (SOTW)
Carers Association South Tyneside (CAST)
Children, Adults & Health Group
Community Health Services
Mental Health Carers Support Team
Northumberland, Tyne and Wear (NTW) NHS Trust
South Tyneside Council
South Tyneside NHS Foundation Trust
South Tyneside Clinical Commissioning Group
Next Steps
Our first action plan was launched in August 2012. It has been regularly monitored by the Carers
Strategy Group and updated on a bi-annual basis. We have now developed our Second Action
Plan to extend activities through to 2017. It can be found on South Tyneside Council website at
www.southtyneside.gov.uk/Carers
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Introduction
Why do we need a Carers Strategy?
We want to implement the National Carers Strategy at the local South Tyneside level in partnership
with the Council, the CCG. Health Trusts and our voluntary sector partners. Most importantly, we
want Carers to identify the priorities for development in South Tyneside which will help to meet
their needs.
We want to be clear with Carers regarding how we aim to meet their needs and improve carer
outcomes in South Tyneside.
How has the Strategy been developed?
The original Carers Strategy was developed in 2012 by the South Tyneside Carers Strategy Group.
This Group is made up of Carers, key staff in health, social care and the voluntary sector. It strives
to give Carers the strong strategic voice that will make a difference and makes sure that issues
affecting Carers are heard, acknowledged and, most important of all, acted upon.
Consultation with Carers took place from October 2011 to December 2011 and involved a
combination of questionnaires, focus groups and consultation meetings, through partners who
work with or on behalf of Carers. This was extended during 2013 and 14 with a further Carers
Survey, and Think Local Act Personal consultation sessions. Results and issues have been analysed
and incorporated into this Strategy. The Strategy reflects the views of both Carers and partners.
The Second Action Plan was developed, in 2015. This sets out in detail our commitment to taking
action on the priorities set out in this Strategy. The Strategy covers the period 2015-2017 and will
be reviewed annually, with the Action Plan being reviewed and updated bi-annually as our public
update document.
The Carers Strategy Group is responsible for regularly monitoring the action plan on a monthly
basis. Progress reports are submitted to the South Tyneside Health and Wellbeing Board, through
agreed governance arrangements.
We are confident that the priorities outlined in this Strategy continue to be what Carers have said
they need and want us to improve, both at a local and national level.
Our Young Carers are an integral part to all of the actions identified. We will be working closely
with all services supporting children, adults and families, and adopting a ‘think family’ approach
to all of the work carried out. To support this work, we have consulted separately with our Young
Carers Steering Group, who have developed a Young Carers Delivery Plan to inform our activities.
The Carers Strategy will strive to promote equality of opportunity, and access to support and
information, and promote good relations between diverse communities through engagement with
partners and communities.
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How we consulted with the
Carers on this Strategy
Our Plans
Our plans began in June 2011 with the Carers Strategy Group aiming to consult with all Carers in
South Tyneside in the development of the Draft Carers Strategy.
Our Vision
Our vision is for Carers in South Tyneside to be recognised and valued for the positive contribution
they make to our community and the lives of the people they support.
How we consulted
Our original consultation took place during 2011. We consulted by a range of mechanisms which
have contributed to this plan including:
• South Tyneside website – www.southtyneside.gov.uk/Carers
• Questionnaires
• Press
We expanded this during 2013 and 14, using the national Carers Survey, and events using Think
Local Act Personal resources and themes to consult with Carers.
We consulted with:
• Carers who live in South Tyneside
• Carers representatives from Carers Strategy Group
• Carers who are employees of South Tyneside Council, South Tyneside PCT
and South Tyneside Foundation Trust
• Health
• Voluntary Sector
• Local Authority
• GPs
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Results from the 2014 Carers Survey:
• Carers are mostly ‘quite satisfied’ with the support/services they and their cared for person have
received – 22%. 19% said they were very satisfied and 11% said they were satisfied. Only 2%
said they were very dissatisfied and 3 people said they were extremely dissatisfied.
• 81% of carers have received information and advice and 68% have had support
from Carer’s groups.
• 72% of carers felt that they do some of the things they value and enjoy with their time
but not enough.
• 64% of carers felt that they have some control over their daily like but not enough.
Both of these areas represent slight increases in satisfaction from previous years results.
• 54% of carers feel that they are looking after themselves, although 20% said they felt they
were neglecting themselves
• 51% of carers said they had some social contact with people but not enough.
• 42% of carers said they have some encouragement and support but not enough.
• When asked if they had been involved in discussions and consulted 37% said that there
had been no discussions that they were aware of while 24% said they had always felt
involved and consulted.
Celebration Event
Following the success of previous year’s events, we held another event this year where Carers
gathered at South Tyneside College for some much deserved time for themselves.Some had booked
in for relaxing beauty therapy sessions, and throughout the day advice and information were on
hand from benefits advisers, Social Care, and a wide range of voluntary sector organisations.
There were also key speakers in attendance from the Adult Social Care to provide an update
on changes to Carers Rights through the Care Act, as well as updates on the Carers Survey and
Carers Strategy.
National, Strategic and
Local context
National context
The Department of Health launched the Carers Strategy: Second National Action Plan 2014-16 in
October 2014. This Action Plan builds on the national Carers Strategy of 2008 and the Coalition
Government’s update of 2010. It retains the strategic vision for recognising, valuing and supporting
carers, and the four areas for priority action. It provides an update on national achievements
over the term of the Carers Strategy, with clear references to the Care Act 2014 throughout, which
provides increased rights to assessment and support for Carers.
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For more information, the Second National Carers Action Plan can be found at:
gov.uk/carers_strategy-second-national-action-plan
Strategic context
The South Tyneside Partnership has a clear 20 year vision for the future prosperity of the borough:
“South Tyneside will be an outstanding place for people to live, learn, visit, work and do business.
Everything we do is focussed around delivering our vision for South Tyneside.”
Local residents have told us that they view health as one of the borough’s biggest priorities for
improvement. As a result, the South Tyneside Partnership has identified Healthier People as one of
its priority areas, and the South Tyneside Plan,
‘Shaping Our Future’, clearly defines the aims of all future partnership activity:
“We want people in South Tyneside to live healthier and longer lives. We will encourage people to
make positive decisions about things that impact on their health. We will improve health in specific
groups and areas by focussing on prevention and early intervention, and improving access to
personalised services and support.”
South Tyneside Health and Wellbeing Board will be responsible for the Healthier People priority,
delivered through ‘Our Better Health and Wellbeing Strategy’, which provides an overarching
framework for the Board to agree commissioning plans for the NHS, Social Care, Public Health and
other services.
South Tyneside Carers Strategy will be closely aligned to the Healthier People priority and the
Health and Wellbeing Strategy. This will ensure that improved services for Carers are seen as
an integral part of all plans, and result in services which are as flexible as possible and provide
greater choice and control for those who require help and support.
Local context
The 2011 Census found that there were 26,853 residents in South Tyneside aged 65 and over. This
was 18.1% of the total population (148,617). This rate of older people is above the regional and
national averages of 17.3% and 16.3% respectively. As South Tyneside ages, this is expected to
increase to 21% by 2021.
In South Tyneside there are 16,740 Carers (Census Survey 2011).
The Carers Strategy will support key partners to address many issues that Carers have identified by
developing appropriate solutions at a local level whilst ensuring a strategic fit into national policies.
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Population
Age (years)
All ages
77
£
78
£
81
£
82
£
Early mortality rate, heart
8
disease/stroke
78
¤
67
¤
4.9%
7,500
-
3.4%
¤
¤
110
¤
Female life expectancy
In the future
2013
England
Male life expectancy
Estimates of resident population (‘000s)¹
Now
S. Tyneside
7
2021
2030
7
148
154
£
n/a
0-14
24
26
£
n/a
% and number diagnosed with
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heart disease
65+
27
32
£
n/a
Early mortality rate all cancers
If the way services are delivered remains the same, an aging
population will lead to an increased demand for health and
social care services. (n/a not available)
Population by ethnic group, 2011 (‘000s) 2
S Tyneside
England
White British
BME
% BME
141
7
5%
43,000
11,000
20%
BME = Black and minority ethnic groups
Society, economy and environment
40% of the population of South Tyneside lives in areas that are
among the 20% most disadvantaged across England.
The most disadvantaged communities in South Tyneside are
almost exclusively in the Northern half of the district.
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137
Health, Long Term Conditions and Care
S. Tyneside
England
% and number diagnosed with
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diabetes
6.7%
8,500
£
5.8%
% and number diagnosed with
9
COPD
3.5%
5,300
£
1.7%
% adults/manual workers that
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smoke
22%
28%
¤
20%
% and number diagnosed with
dementia9
0.8%
1,300
£
0.5%
76%
–
77%
78%
–
79%
Rate & no. people 65+ admitted to 120
14
335
residential care
£
70
60
590
–
35
40
365
£
30
15
165
¤
35
90
2,470
£
56
Coverage, breast screening
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Coverage, cervical screening
7,200 adults of working age, or 7.6% of this population group,
claim Jobseekers’ Allowance (JSA)3. Across England 3.8%
claim JSA3. South Tyneside is among the three Local Authority
populations in the N.E. with the highest proportion of JSA
claimants3.
Rate and number supported to live at home
Health, Long Term Conditions and Care
Mental health 18-64
34,000 people, or 23% of the population, have a limiting longterm illness4. This compares to 22% of the population across the
North East and 18% across England.
9,800 people of working age, or 10% of the total working age
population, claim disability related benefits5. 7% of the England
working age population claim this benefit.
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Physical disability 18-64
15
15
Learning disability 18-64
Older people 65+
15
15
30%
rising trend, ¤ falling trend, – constant trend;
significantly worse than England value at 95% confidence,
not significantly different, significantly better
© NHS South of Tyne and Wear, June 2011
£
13
Proportion of people in South Tyneside providing one or more hours of unpaid care each week at the 2011 Census
Framework and Approach
What will the strategy do?
South Tyneside Carers Strategy will provide a framework and establish support for Carers in
South Tyneside.
The Strategy and Second Action Plan will provide a framework for the work of the Carers Strategy
Group during 2015-2017.
We will be concentrating on issues affecting Carers, which have been identified locally, as well as
following updates within the wider National Carers Strategy, through implementation of the Care
Act, and the ambitious Integrated Care programme within South Tyneside.
A bi-monthly Action Plan update will be robustly monitored by the Carers Strategy Group.
This will enable us to be accountable to deliver on our plans, to deal in a systematic way with the
wide range of actions we have identified. It will be our key way of measuring achievements and
making progress for Carers.
Our Second Action Plan identifies the 6 themed priorities and identified actions for delivery, and
can be found at www.southtyneside.gov.uk/Carers
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Next Steps
The Carers Strategy Second Action Plan will be updated on a bi-annual basis.
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Useful Contacts
If you are worried about someone’s safety contact South Tyneside Council;
• if it is about a child or young person phone 0191 424 5010 (office hours)
• if it is about an adult phone 0191 424 6000
• If it is out of office hours call 0191 456 2093
We can help children and adults who may have been neglected, abused or harmed
physically, sexually or financially.
Carers Groups
Age UK (South Tyneside)
29 Beach Road
South Shields
Tyne and Wear
NE33 2QA
Phone: (0191) 456 6903
Fax: (0191) 455 7431
Email: [email protected]
Alzheimer’s Society
3rd Floor
Edinburgh Buildings
2 Station Approach
South Shields
Tyne and Wear
Phone: 0191 427 5443
Fax: (0191) 4545209
Email: [email protected]
BLISS=Ability
34-36 New Green Street
South Shields
NE33 5DL
Phone: (0191) 427 1666
Web: www.blissability.co.uk
Email: [email protected]
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Carers Association in South Tyneside (CAST)
1 Beach Road
South Shields
Tyne and Wear
NE33 2QA
Phone: (0191) 454 3346
Email: [email protected]
First Contact Clinical
Carers Drug and Alcohol Network
TEDCO Business Works
Henry Robson Way
Station Road
South Shields
NE33 1RF
Phone: (0191) 4274685
Email: [email protected]
Mental Health Concern
8 Derby Terrace
South Shields
Tyne and Wear
NE33 4PN
Phone: (0191) 4270011
Email: [email protected]
Young Carers Project (CAST)
1 Beach Road
South Shields
Tyne and Wear
NE33 2QA
Phone: (0191) 454 3346
Email: [email protected]
Other Organisations
South Tyneside Council
Children, Adults and Families Group
Town Hall & Civic Offices
Westoe Road
South Shields
Tyne & Wear
NE33 2RL
Phone: (0191) 424 6000
Website: www.southtyneside.gov.uk
Northumberland Tyne and Wear NHS Trust
Head Office
Wellfield Mews
Cherry Knowle Hospital
Ryhope
Sunderland
SR2 ONB
Phone: (0191) 565 6256
South Tyneside NHS Foundation Trust
South Tyneside District Hospital
Harton Lane
South Shields
Tyne and Wear
NE34 0PL
Phone: (0191) 404 1000 (Main Switchboard)
Fax: (0191) 202 2197 (Harton Wing admin)
Email: [email protected]
Moving Forward South Tyneside
Mental Health Concern
Carers Support Service
Unit 12 Cookson House
River Drive
South Shields
NE33 1TL
Phone: (0191) 493 6917
Email: [email protected]
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