Jennifer Beckett
Dave Gomez
Mark Crane
Mike Turner
Sarah Oakley
Chapters 10 & 11
• Goal: Increase in worker productivity =
higher profits
more $ for both
company and worker
• Approach:
which look
at task performed to complete a job and
time needed
Self-Actualization Needs
Esteem Needs
Social Needs
Safety Needs
Physiological Needs
Comparison of Theories X, Y
and Z
1. Employee sdislike
work and will try to a void
it.
2. Employee sprefer to be
controlled and directe d.
3. Employee s sek
e
s ecurity, not
re sponsibility.
4. Employee s m
ust b e
intimidated by manag ers
to perform.
5. Em ployee s re
a
motiv ated by financial
re ward s.
1. Em ployee s ivew work
a snatural part of life.
2. Em ployee s rpefer
limite dcontrol and
direction.
3. Em ployee s w
ill see k
re sponsibility under
proper work conditions.
4. Employee sperform
better in non-intimidating
work environments.
5. Em ployee s re
a
motiv ated by many
differe nt needs .
1. Em ployee nvolvem
i
ent
is th e ke yto incre ase d
productivity.
2. Em ployee c ntrol
o
is
implied and inform al.
3. Em ployee s rpefer to
share re sponsibility and
de cision m aking.
4. Em ployee s eprform
better in e nvirnme nts that
foster trust & c operation.
o
5. Em ployee s ene d
gu arante ed e mploym ent
and acc ept slow
evaluations & promotions.
Comparison of Maslow’s Hierarchy
and Herzberg’s Theory of Factors
• SelfActualization
• Esteem or Ego
• Social
• Safety
•
•
•
•
•
• Physiological
Work itself
Achievement
Possibility of growth
Motivational
Advancement
Recognition
Status
Interpersonal relations
Superior
Subordinates
Peers
Supervision
Hygiene (Maintenance)
Company policy and administration
Job security
Working conditions
Salary
Personal life