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Human Resource Management
Strategy and Analysis
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Learning Objectives
1. Explain with examples each of the eight
steps in the strategic management
process.
2. List with examples the main types of
3
strategies.
3. Define strategic human resource
management and give an example of
strategic human resource management
in practice.
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Learning Objectives
4. Give at least five examples
of HR metrics.
3
5. Give five examples
of what
employers can do to have
high-performance systems.
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Explain with examples
each of the eight steps
3
in the strategic
management process.
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The Strategic
Management
Process
3
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The Management Planning
Process
• The Hierarchy of
Goals
3
• Policies and
Procedures
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Strategic Planning
Step 1. Ask, Where Are We Now
Step 2. Size Up The Situation: Perform
3
External and Internal
Audits
Step 3. Create Strategic Options
Step 4. Review Strategic Options
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Strategic Planning
Step 5. Make a Strategic Choice
Step 6. Translate into Goals
3
Step 7. Implement the Strategies
Step 8. Evaluate Performance
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Review
3
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List with examples the
main types of strategies.
3
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Types of Strategies
3
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Types of Strategies
• Corporate Strategy
• Competitive Strategy
• Functional Strategy
3
• Managers’ Roles in
Strategic Planning
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Improving Mergers and Acquisitions
• Critical human resource M&A tasks
include:
o Choosing top management
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o Communicating changes to
employees
o Merging the firms’ cultures
o Retaining key talent
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Review
• Types of strategies
o Corporate
o Competitive
3
o Functional
o Strategic fit
• Managerial roles in strategic planning
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Define strategic human resource
management and give an example
of strategic human resource
3
management in practice.
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Strategic Human Resource
Management
3
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Strategic Human Resource
Management
• What Is Strategic Human Resource
Management?
• Human Resource Strategies in Action
3
• Translating Strategy into
Human Resource
Policies and Practices: An Example
• Strategic Human Resource Management
Tools
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IMPROVING PERFORMANCE: HR
Practices Around the Globe
• Ritz-Carlton Company had to improve level
of service
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o This meant new HR plans for:
o Hiring
o Training
o Rewarding hotel employees
• Profits soared
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Strategic Human Resource
Management Tools
• Strategy map
• The HR scorecard3
• Digital dashboards
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Review
• Definition
• Strategies
• Policies
3
• Service-oriented
example
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Give at least five examples
of HR metrics.
3
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HR Metrics and
Benchmarking
3
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HR Metrics and Benchmarking
• HR metrics
o Types of metrics
• Benchmarking
3
• What Are HR Audits
• Evidence-Based HR
• The scientific method
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Strategy and Strategy-Based
Metrics
• Workforce/Talent Analytics
3
• Analytics improves
performance
• Analytics answers six types of
talent management questions
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IMPROVING PERFORMANCE:
HR Tools for Line Managers and
Entrepreneurs
• Scientific evidence-based approach
o Employee analysis
shows
3
productivity
o Company instituted health
programs linked to increased
productivity
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Review
• Strategy and strategy-based metrics
3
• Audits
• Evidence-based HR
• The scientific method
• Talent analytics
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Give five examples of what
employers can do to have
3
high-performance
systems.
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High-Performance Work
3
Systems
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High-Performance Work
Systems
• High-Performance
Human Resource
3
Policies and
Practices
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Review
• What exactly are these high-performance
work practices?
• For example, in terms of HR practices, highperforming companies recruit more job
3
candidates, use more
selection tests, and
spend many more hours training
employees.
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Improving Performance at
the Hotel Paris
• Hotel Paris International Strategy
3
• The Strategically Required
Organizational
Outcomes
• The Strategically Relevant Workforce
Competencies and Behaviors
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Improving Performance at
the Hotel Paris
• The Strategically Relevant HR Policies
3
and Activities
• The Strategy Map
• How We Will Use the Hotel Paris Case
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Hotel Paris
Strategy
Chapter 3
3
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