Generating Buzz with Market and PR Intelligence Research "Conducting research is a valuable way of creating news when you don't have a lot of hard news or customer success stories. ISG is dedicated to creating research results that grab journalists’ attention and gain their respect for its credibility and reliability." Garth Choteau, Vice President PR, PopCap Challenge: Generate media attention and become established as a leader in the casual/social/mobile gaming marketplace. Creating surveys and sharing the results though a press release or various social media outlets like websites, LinkedIn, blogs, and white papers has proven to be a cost effective and valuable way for our client PopCap Games to increase awareness and recognition of its products. One of the world's leading creators of computer games including Bejeweled®, Zuma®, and Plants vs. Zombies®, PopCap Games, a division of Electronic Arts, has established a clear, deliberate and effective PR strategy that builds on gaming industry survey results. Solution: Conduct an annual, themed gaming industry trend survey and develop a well-executed PR strategy around it. The Surveys PopCap and ISG have partnered for seven years to conduct and publicize a variety of research projects designed to establish the company as a leader in the casual/social/mobile gaming marketplace. The first study focused on the fast-growing casual games space, examining a variety of critical industry-specific consumer attitudes, usage, behavioral and demographic metrics and highlighted the many benefits of playing casual games. Results: Annual survey results are featured in heavy hitting media outlets like the Wall Street Journal, USA Today, CNN and ABC News, and on a variety of game-related websites, publications and social and mobile platforms. PopCap continues to be an established leader in the gaming industry. Other studies have focused on gameplay among white collar workers, examined gaming in disabled individuals, and investigated emerging industry trends like social and mobile gaming. Each PopCap survey investigates a unique theme that ties into a specific message, industry trend or PopCap product release, and is specifically designed to attract media and industry attention. The Results PopCap has found it critical to rely on ISG’s market research expertise and best practices to ensure uptake from top-tier media outlets, which favor research managed by an unbiased and reputable independent research company. Results from these studies made a big impact for PopCap. Through the combination of solid, well-planned research and a savvy PR strategy, PopCap’s survey findings have been featured in prominent outlets like the Wall Street Journal, USA Today, VentureBeat, CNN and ABC News, and on a variety of television networks and game-related websites, publications and social and mobile platforms. Planning Ahead PopCap has just released the results from its 2013 Mobile Games Research, and plans to continue to partner with ISG for its custom research each year to gather valuable market data that tells a compelling story, creates media talking points and delivers the punch needed to generate buzz in the marketplace.
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