Secure Services Division Equality And Human Rights 2017-2018 1 Table of contents Title Page Draft Secure Services Division Equality and Human Rights Action Plan 2017/2019 ……………………………………… 3 Secure Division’s Equality And Human Rights Governance Structure ……………………………………………………………. 4 Objective 1 …..………………………………………………………………..…………………………………………………………………………………………. Objective 2 ……………………………………………………………………………………………………………………………………………………………….. Objective 3 ……………………………………………………………………………………………………………………………………………………………….. Objective 4 ……………………………………………………………………………………………………………………………………………………………….. Objective 5 ……………………………………………………………………………………………………………………………………………………………….. Objective 6 ……………………………………………………………………………………………………………………………………………………………….. Objective 7 ……………………………………………………………………………………………………………………………………………………………….. Objective 8 ……………………………………………………………………………………………………………………………………………………………….. Objective 9 ……………………………………………………………………………………………………………………………………………………………….. Objective 10 ……………………………………………………………………………………………………………………………………………………………….. Objective 11 ……………………………………………………………………………………………………………………………………………………………….. Objective 12 ……………………………………………………………………………………………………………………………………………………………….. Objective 13 ……………………………………………………………………………………………………………………………………………………………….. Objective 14 ……………………………………………………………………………………………………………………………………………………………….. Objective 15 ……………………………………………………………………………………………………………………………………………………………….. Objective 16 ……………………………………………………………………………………………………………………………………………………………….. Secure Services – Protected Characteristics of Service Users ……………………………………………………………………… Gender ……………………………………………………………………………………………………………………………………………………………… Age …………………………………………………………………………………………………………………………………………………………………………. Marital Status …………………………………………………………………………………………………………………………………………………… Sexual Orientation …………………………………………………………………………………………………………………………………………………… Religion …………………………………………………………………………………………………………………………………………………………….. Ethnicity ……………………………………………………………………………………………………………………………………………………………… Disability ……………………………………………………………………………………………………………………………………………………………… 5 5 6 6 7 7 8 8 9 9 9 10 10 11 11 12 13 14 15 16 17 18 20 21 2 Draft Secure Services Division Equality and Human Rights Action Plan 2017/2019 Links into the Trust Equality Objectives/NHS Equality Delivery System (2) Local Clinical Commissioning Groups Quality Contract Care Quality Commission 5 Key Human Rights Standards Robert Mclean Head of Forensic Social Care George Sullivan Secure Services Equality and Human Rights Advisor 3 SECURE DIVISION’S EQUALITY AND HUMAN RIGHTS GOVERNANCE STRUCTURE Oversees Division is properly governed & well managed Chair –Head Of Forensic Social Care Secure Equality and Human Rights Task Group Decision making Meetings Security Committee Operations & Performance Committee Chair- Director of Security Chair – Director of Operations Transformation Steering Group Chair – Director of Operations Service User & Carer Strategy Group Clinical Governance Committee Chair – Head of Nursing & Patient Experience Chair – Associate Medical Director Senior Leadership Team Chair – Deputy Director of Operations Subject-specific groups • • • • Clinical Areas Low Medium Secure • • • • • • • • Surveillance Group (SD) Workforce Development Grp (SD) Health & Safety Group (SD) Admission Panel (HSS) Bed Management Group (service-specific and meet as & when required) Health Records & PACIS User Grp (HSS) Collaborative Working Groups (Division & service-specific) Risk Management Task Group (SD - ad hoc mtg, as and when required) Professional Forums • • Secure Project Board (MSS) Workforce Development Project Group (Secure Pathway/MSS) • • • • Recovery Champions Grp (SD) Service User & Carer Task Group (HSS) Nutrition & Health Promotion Group (HSS) Patients Forum (HSS) • • • • • • NICE & Clinical Audit Group (SD) Medicines Management (2x grps, HSS & MSS/LSU/OH/CFS) Physical Health Care Group (SD) Seclusion Monitoring Grp (3x grps, HSS, MSU, LSU) Safeguarding Children & Adults Group (SD) Mental Health Law Grp (SD) • • • Research & Innovation Committee Ashworth Research Committee (HSS) Mersey Forensic Research Group (MSS, LSU, OH, CFS) 4 Trust Action Plan ref : Objective 1. EDS Goal 4 To have an updated Secure Division Equality and Human Rights action plan. 1. Complete Draft action plan. 2. Include Equality and Human Rights governance structure. 3. George to complete paper for CGM. George Sullivan Trust Action Plan ref: EDS Goal 3 Objective 2. Actions Lead To set up a system that enables Secure Services to address the proactive support needed for disabled staff. To reduce the inappropriate use of the attendance policy to identify and address issues that impact on disabled staff’s work and wellbeing. Actions 1. HR to undertake a review/audit of staff within the Secure Division who have made use of the supporting disabled staff policy and the working place support plan. 2. Communication to staff .HR to raise awareness/inform Secure Services managers about the new policy and also about the attendance policy. 3. To support the staff ’lived in experience‘ network. Lead Vicki Wilson Helen Brook Outcome/update Target Date Action plan developed Feb 2017 Outcome/update Target Date 1. Trust Equality Lead has reviewed the supporting staff with disabilities. 2. HR 27 changed policy to supporting staff with mental health and physical health Needs. 3. Process supported by Equality and Human Rights analysis of the policy. June 2017 4.HR to raise awareness/inform Secure Services managers about the new policy and also about the attendance policy. 6. Communicate to staff about the change in policy. George/HR to support managers in the use of the policy. 5 Trust Action Plan ref: Objective 3. Equality and Human Rights Analysis of any service change/ development within the Secure Division specifically: the proposed new build of Scott clinic the model of care Outline Business case/plan CSIP Actions 1. There is in place a process to ensure that Equality and Human Rights analyses are undertaken for all policies and procedures and service developments. 2. The plan for the new build, the model of care and the outline business case have all been subject to Equality Analysis. 3. All policies within High Secure Services have been subject to the Equality assessment process. 4. Evidence collected re. public consultation with communities. 5. Regular quarterly audits undertaken to ensure compliance. Lead George Sullivan Elaine Wilkinson Need to develop a system/process of checks where all other service related business changes/OBC/CSIPS are subject to Equality and Human Rights analysis. Trust Action Plan ref: Objective 4. Assurance of usage of translation and interpretation services. Actions 1. All managers across the Secure Division have been made aware of the process of the on line booking system with CAPITA. 2. Outcome/update Target Date Audit to be undertaken of current Equality and Human Rights analysis of policies across the Secure Division. 2017/18 On-going George to complete a paper for Clinical Governance and compliance with Equality objectives and Equality Act. Lead George Sullivan Outcome/update Target Date 1. All three secure sites May 2017 have been given their own codes and passwords for use with the on line booking system. 6 Ensure all staff across the Secure Division are making use service when needed. CCG EDS 3.4 EDS 1.2 3. Further information relayed to staff via Sharepoint and communications. 2. Undertake audit of usage of /and what languages have been requested across the Secure Division Once a year. Objective 5. There is in place a target of 100% in obtaining staff monitoring data across the Secure Division. Actions To support the Secure Division to meet the completion of collecting staff data. Objective 6. To reduce the use of restrictive practices across the Secure Division have specific targets and action . Actions To have targets and action plan and Process underway to enable the analysis of secure restrictive practices. November 2017 Lead Meryl Cuzak Director of Workforce Outcome/update List of those staff who have not filled in their form obtained. Target Date End 2017 Lead Dr J Kilcoyle Outcome/update Target Date Secure Division working and September monitoring Groups has 2017 been set up to look at ‘no force first and restrictive practices : Use of Seclusion, Segregation, Control and Restraint. Agree process with HR and managers. Analysis recognises work needed to review/ monitor female ward in Scott Clinic BME patients within Low secure 7 BME patients within Medium EDS 2.3 EDS 2.3 Objective 7. To reduce the use of blanket bans within all of the secure site taking into account an Equality and Human Rights based approach to decision making. Objective 8. To set up a patient BME support meeting within High/Low /Medium secure services. BME patients within High secure Actions Lead Secure Division working and monitoring Dr J Kilcoyle Groups has been set up to look at the use of blanket bans. Danny Angus Actions Group set up a number of years ago in High Secure – group was not successful and patients did not see the need. Fact finding needs of such groups for the three secure sites. George Sullivan has had initial discussions with managers. Outcome/update Group has met up and regular meetings planned. Target Date 2017 Audit has been undertaken with patients and staff within Ashworth to see views of blanket ban issues. This will be extended to both low and medium secure services. Meryl Cuzak Decision making tool to be developed by Meryl Cuzak. Danny Angus Hope tool developed Lead George Sullivan Outcome/update To see BME patient groups set up. Target Date June 2017 8 EDS 2.3 Objective 9. To set up a patient LGBT support group in Scott clinic and Rathbone to help to support patients/service users with issues such as discrimination and other Equality issues and provide a safe space. Scott Clinic LGBT Group Low secure GBT Group EDS 3.3 Actions Group set up a number of years ago in High Secure. Lead George Sullivan Outcome/update Chief Executive Joe Rafferty attended celebration of group on 26 January. Equality Advisor will liaise with low secure Matron to assess the need for similar group. Equality Advisor will liaise with Matron of medium services to assess the need for similar group. Target Date April 2017 April 2017 Objective 10. Full implementation of the accessible Information Standard. Actions Lead Project action plan being developed For Andy Osbourne secure to work with the Trust and to attend meetings regards the Accessible Ian Murphy information standard. Outcome/update Work has started on PACIS looking at the Accessible standard requirement. Target Date June 2017 Objective 11. Equality and Human Rights training to be provided for all staff across the Secure Division Actions Lead All staff across the Secure Division Meryl Cuzak To undertake Equality and Human Rights George Sullivan training according to role/job/ management 2.Primary Face to face Half day 3.Secondary Face to face one full day 4.Tertiary Face to face Outcome/update For all staff to have Equality and Human Rights training Target Date 2017 9 Objective 12. Training for service users/patients in relation to human rights, Equality Analysis assessment and Equality. To ensure voice is heard and to ensure Equality and inclusive assessments. Actions Identify level of interest by service users and carers across the Secure Division. Lead George Sullivan Amanda McBride Outcome/update Service users and Carers to take part in the Equality and Human Rights assessments. Lead Karen Jobson Outcome/update Target Date There is a room identified On-going as a sacred space and it is 2017 used by the Chaplain for services on a regular basis. Meeting Spirituality needs has significantly improved since the Chaplain has started working at the Clinic one day a week. Provide a venue and complete training. Target Date July 2017 Include training service users and carers for the Secure Division in the Equality Analysis process at all levels. Training has been discussed and individuals identified as well as venues discussed, plans to deliver this are currently being drawn up (within Scott). Objective 13. Improve provision of a sacred space for reflection around religion/spirituality within the Secure Division. Increase service users access to a Chaplain to meet spirituality needs. Ensure that region/spiritual dimension/needs are taken into account in the outline business case/plan for the new build. Actions Improve the environment of the current sacred space at Scott Clinic to become more conducive to prayer and reflection. Increase service users access to a Chaplain for meeting spirituality needs. Chaplain to explore needs with service users and meet these appropriately. As well as services, she has offered the Labyrinth experience and plans to use the room for Bible study groups and spirituality groups in the near future. plans to redevelop the workshop area have taken 10 into consideration the provision of a designated sacred space. Objective 14. Guidance/support available for staff in relation to ensuring service user’s individual daily needs are met e.g. diet, language and clothing. Objective 15. Actions Liaise with catering dept.: across the Secure Division regarding provision of culturally suitable food options for service users. Actions Lead Tracy Wilkins Lead Outcome/update Catering department now does provide culturally suitable food for service users. Halal and other cultural range improved. Equality and Human Rights advisor (G Sullivan) is available for advice. Target Date On-going 2017 Outcome/update Target Date 11 EDS 1.4 EDS 3.4 A system to record and monitor discriminatory behavior of adverse incidents in relation to staff or service users. Design a system to record discriminatory Complaints lead behavior relating to protected characteristics Collate the information related to protected characteristics. Formulate an action plan depending on outcomes of information collection. To have system in place to monitor complaints in relation to the protected characteristics. August 2017 Outcome/update The Trust have set up an Equality network. Including a staff BME network. Target Date Current systems in place to capture discriminatory behavior by service users to staff or others\users. This information now needs to be collated and analyzed via the respective Forums. Provide a regular agenda item at Adverse Incident, Complaints, Claims and Litigation Sub-Group to report incidents and outcomes of action taken. Objective 16. Promote Race Equality for staff within the Secure Division via the NHS workforce Race Equality standard. Actions Review workforce indicators looking at processes such as promotion and disciplinary procedures with regard to the makeup of the workforce. Develop positive action plan. Ensure Secure Services staff have access to the reciprocal mentoring project. Lead The Trust via Equality and HR dept. have set up a reverse reciprocal mentoring project. CREATED BY GEORGE SULLIVAN SECURE SERVICES EQUALITY AND HUMAN RIGHTS ADVISOR 03/02/2017 12 Secure Services – Protected Characteristics of Service Users Introduction: The remainder of this document is a digest of statistical information on the distribution of Protected Characteristics among Mersey Care Service Users. This particular document covers Protected Characteristics across Secure Division. Information is presented in the form of percentages and charts prepared by the Business Intelligence Department. Percentages for the Secure and High Secure Divisions are combined as that is the form in which they were received by the Equality and Human Rights team. Protected Characteristics data for Service Users are listed as follows: Gender Age Marital Status Sexual Orientation Religion Ethnicity Disability 13 Gender Gender Secure Division Male 95.6% Female 4.4% 4.4% 95.6% Gender - Secure Division Service Users 14 Age Age 14-17 Secure Division 18 - 29 30 - 49 50 - 69 25.7% 55.2% 18.5% 70 and Over 0.6% 70 and Over, 0.6% 50 - 69, 18.5% 18 - 29, 25.7% 30 - 49, 55.2% Age, Service Users Secure Division 15 Marital Status Marital Status Divorced Secure Division 5.1% Married/ Cohabiting 2.1% Not Stated, 1.7% Widowed, 0.8% Separated Single 1.7% 87.6% Not known, 1.1% Widowed Not Stated 0.8% Divorced, 5.1% 1.7% Not known 1.1% Married/Co, 2.1% Separated, 1.7% Single, 87.6% Marital Status Secure Division 16 Sexual Orientation Sexual Heterosexual Orientation Secure Division 74.7% Decline to Answer 15.2% Decline to answer, 15.2% Unable to Bisexual Gay Man Answer 5.5% 2.7% 1.9% Bisexual, 2.7% Gay Man, 1.9% Unable to answer, 5.5% Heterosexual, 74.7% Sexual Orientation Secure Division 17 Religion Religion Secure Division Bahai Buddhist Christian Hindu Jewish Mormon Muslim Pagan Sikh Rastafarian Taoist Unitarian Not Religious Other Belief Not known Patient does not wish to answer 0.0% 2.3% 48.8% 0.6% 0.8% 0.2% 6.1% 1.5% 0.0% 0.0% 0.0% 0.0% 30.1% 0.8% 5.1% 3.6% NB Please also see following chart 18 Religion Religion - Secure Division 60.0% 48.8% 50.0% 40.0% 30.1% 30.0% 20.0% 10.0% 6.1% 2.3% 0.6% 0.8% 0.2% 5.1% 1.5% 0.8% 3.6% 0.0% 19 Ethnicity Ethnicity White British White Other Black British Black Other Secure Division 79.4% 2.9% 5.3% 3.6% Other Specified, 0.0% Chinese, 0.0% Asian or Asian British, 3.4% Black Other, 3.6% Asian or Asian British 3.4% Chinese Mixed Other Specified Other Ethnicity Not Known 0.0% 3.6% 0.0% 0.6% 0.4% Other Ethnicity, 0.6% Patient does not wish to answer 0.8% Not Known, 0.4% Patient does not wish to answer, 0.8% Black British, 5.3% Mixed, 3.6% White Other, 2.9% White British, 79.4% Ethnicity Secure Division 20 Disability Disability Aspergers/Autism Blind/Part sighted Brain Injury Deaf/Hard of hearing Dyslexia Learning Disability Mental Health Difficulty Multiple disability No disability Other Disability Unseen disability Wheelchair/Mobility Patient Declined to Answer Not Recorded Secure Division 0.2% 0.8% 0.0% 0.4% 0.6% 1.3% 35.6% 0.8% 57.3% 0.8% 0.0% 0.8% 0.0% 1.3% NB Please also see following chart 21 Disability Disability -Secure Division 70.0% 57.3% 60.0% 50.0% 40.0% 35.6% 30.0% 20.0% 10.0% 0.2% 0.8% 0.4% 0.6% 1.3% 0.8% 0.8% 0.8% 1.3% 0.0% 22
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