Next Generation
Infrastructure
Microsoft Architect Insight 2006
Richard Hall I Chief Technology Officer, UK
© 2006 Avanade. All rights reserved
Enterprise Windows Solutions
As of December 2005, Avanade has more than 4,000 employees in 38 locations We have
delivered (or are delivering) projects for more than 1,800 customers
Avanade Americas
• Seattle
• San Francisco
• Chicago
• Dallas
• Boston
• New York
• Toronto
• St. Louis
• San Antonio
• Nashville
• Kansas City
• Cincinnati
Avanade Europe
• Almere
• Barcelona
• Edinburgh
• Helsinki
• Kronberg
• London
• Málaga
• Madrid
• Milan
• Oslo
• Paris
• Rome
• Stockholm
• Zurich
Avanade Philippines
• Manila
Avanade India
• Mumbai
• Bangalore
• Hyderabad
Avanade Australia
• Sydney
• Melbourne
• Brisbane
• Canberra
Avanade Asia
• Bangkok
• Kuala Lumpur
• Singapore
• Tokyo
‘During absolutely the worst
downturn ever, Avanade is growing
like a weed’
Avanade is ‘both a partner of Microsoft and a very
good customer’ whose information workers ‘are all
actually IT professionals themselves out serving
clients and live in both of these camps, as
information workers looking for personal productivity,
as IT professionals learning to enhance the
productivity and connection between people and
information in the customers that they serve.’
- Steve Ballmer, CEO Microsoft
Everything changes …

Lights out datacentre and operations bridge

Expert system event-based management

Scalable, resilient, rationalised architecture

Central view of customer record

Shared service to all departments

Mission critical culture
1987
British Telecom
CSS application
IBM 3070
mainframe
Bespoke solution
Infrastructure as Burden
Why are so many CIO complaints
infrastructure related?
Asset or Liability?
Satisfying stakeholders?
Business aligned?
Infrastructure pressures
Cost effective?
Predictable?
Competitive?
Technology Platform
Infrastructure serves many functional purposes today:

Network operating system (resource access, directory, security)

Fixed and mobile desktop provision

Application platform (server, storage, network)

Messaging and enterprise bus (email, middleware, quality of service)

Added resilience, scalability, continuity, management, archive and audit
Application Platform – The Big Picture
Directory Services
(Active Directory)
Monitoring / Alerting
(MOM)
Software Distribution /
Patch Management
(SMS/WSUS)
Backup / Restore /
Archive
Presentation
Layer
Client Deploy
(IIS/BITS)
Web Services
(IIS)
Portal Services
(SPS/WSS)
Thin Client Server
State Mgmt
(TS)
(.Net / SQL / ACA)
Application Middleware
Business Logic
HIS
BizTalk 2004
Integration to external /
existing / legacy systems
Anti-malware / IDS
(MSMQ)
Message Queuing
Data Layer
SQL (2000/2005)
File Store
Zone Configuration
(ISA 2004)
Cross-site solution failover
Server, storage and
network platform
Cross-site load balancing
Warm-standby
Clusters
Geo-span Clusters
PKI Services
(Certificate Server
and enhancements)
Solution Availability / Resilience
DNS
DAS
Infrastructure
Managment
Services
Server and Services
Hardening
(GPO driven via
Active Directory)
Application logic
App Services
Server Build
Management
(ABF)
Server Deployment
(ADS)
AAA Services
(Active Directory
/ ADAM / MIIS)
Resiliency – load balancing (software / hardware)
Fibre Fabric / iSCSI
SAN
Advanced
Backup / Restore
Service Publishing
IP Mgmt
Remote Access
Solutions
LAN / WAN Config
NAS
Storage Systems
Remote Site Mirror
Synch / ASync
Mobility Access
Security
Services
Network Systems
Enterprise Management Framework (CA / Tivoli / BMC / HPOV)
Service Change
delivery tools
HelpDesk
SLA Reporting
Service Desk
Problem
Managemenmt
Management
Service Delivery Organisation
Capacity
Managment
Application
Support
Application
Maintenance
Line of business applications
End user devices / access
Integration and security
Smart Client Access
`
Enterprise Security Policies and Tools / Devices
Management tools and process
Channel to user
Existing Enterprise Systems (Mainframes / ERP / CRM / Finance / Billing)
Classic Web Access
Instrumentation / Failure Managment
Enterprise Management Framework (CA / Tivoli / BMC / HPOV)
Operators
Service Delivery Organisation
Service delivery people
End User Community (Public / Private)
Pain Points

Cost of administration: proportion of fire-fighting versus evolution

Deploying, patching, securing, retiring: still plagued by shelf-ware

Often no clear service level and value to business

Unable to drive costs down while delivering new functionality
Cost Elimination Pyramid
Automation
Service
constraints
Virtualisation
Migration
Consolidation
Rationalisation
Discovery and asset management
Application
constraints
Virtual / Physical Mix
Virtual Environment
Physical Environment
Development Environment
Build Test
Functional Test
Performance /
Availability
Pre-production
Production
Agility is Not Enough …
Agility is one of the important factors to deliver business value but is not
sufficient and can be seductive

Must be accompanied by operational excellence

Must be business aligned or face rationalisation

Must be driving down cost while delivering appropriate quality

Must be supporting processes for all stakeholders
Freedom Versus Control
A delicate balance
Control

Audit
 Compliance
 Cost reduction
 Regulation
 Security
 Service levels
 Simplification
 Utilisation
Freedom







Acquisition
Business volatility
Diversity
Flexible working practices
Individual choice
Innovation
Mobility and new devices
Infrastructure as Asset
What will the next generation look like?
Growth of Windows

Continued growth of Windows in enterprise market both proportion and
significance of platform

Maturing proposition: operating system, database, middleware,
development

Innovation: mobility, collaboration, communication

Driving cost out of infrastructure and development

Balancing freedom and control
IT Polarisation
Commodity
Competitive edge

Standardised

Bespoke

Reliable

Pioneering

Process- and Service-driven

Results driven
Changing Landscape of Service Delivery

Rapid and varied polarisation across the enterprise

Increase of industry-wide platforms, shared service and whitelabelling models

Fewer comprehensive outsourcing deals

Move to process- based multi-sourcing

Convergence of IT and communication in all forms

Value added infrastructure expectations
Delivering Business Value
Emerging trends for premium infrastructure
Three Examples
 Internal utility
 Future desktop
 Information management lifecycle
Internal Utility

Automated provision and repurposing in minutes

Blend physical and virtual deployment

Lights out operations and low intensity maintenance cycle

High performance computing-dedicated farms

Grid deployment over existing estate
Key Technologies
Microsoft:


Dynamic Systems Initiative (DSI)
Windows Compute Cluster
Avanade:



Dynamic Systems Framework (DSF)
Automated Build Framework (ABF)
Avanade Grid Asset (AGA.NET)
Future Desktop

Spans multiple channels and devices
 Fixed desktop, laptop, mobile device, games console

Common technology platform and delivery (Windows and .NET)

Adaptive to delivery channel
 Functionality, appearance, access and security controls

Communication hub
 Email, Instant Messaging, Voicemail, Audio/Video conferencing,
Voice over IP, PBX telephony

Presence as the key enabler
Information Management Lifecycle
SQL Server 2005 opportunity
Extract,
Transform,
Load
Store
and
Query
Analyse
and
Report
InfoWorker opportunity
Integrate
User
Delivery
Design to operate
Embedded Business Intelligence
The Avanade Proposition
Accelerating delivery and driving value
The Analyst Curve
Hype
Potential
Maturity
Crash
Time
The Avanade Line
Solutions
Potential
Assets
Early
adoption
Exploration
Launch Date
Time
Avanade Technology Asset Family
ACA
.NET
ACA
Portal
ACA
ACA
Devices Analytics
ACA Integrator
ACA Factory
(Technology Preview)
ACA Transformation
ACA Lifecycle
ACA Dynamics System Framework (DSF)
Avanade Connected Methodology (ACM)
Solutions Portfolio
INFORMATION MANAGEMENT
BUSINESS INTELLIGENCE
Performance Management
Customer Intimacy
Supply Chain & Procurement
Analytics
SECURITY
Enterprise Risk
Management
Identity and
Access
Management
ENTERPRISE COLLABORATION
Self-Service Applications
Knowledge Management
SAP Information Management
ENTERPRISE BUSINESS APPLICATIONS
MICROSOFT DYNAMICS
Customer Relationship
Management
Enterprise Resource Planning
APPLICATION DEVELOPMENT
Custom Development
Web Applications
Mobile/Smart Client Applications
Application Migration
APPLICATION MANAGEMENT
Design, Development and Management
Migration
Portfolio Transformation
INFRASTRUCTURE TRANSFORMATION
INFRASTRUCTURE
Platform Migration
Desktop Transformation
Infrastructure Management
Enterprise Communications
SAP Infrastructure
Lotus Notes to Microsoft Migration
ENTERPRISE
INTEGRATION
Business Process
Management and
Monitoring
Application
Integration
Data Integration
Information
Integration
Service-Oriented
Architecture
SAP Integration
Software Lifecycle - Overview
Delivery Management
Solution Development
Development
Extensions
Development
Guidance
Infrastructure
Provisioning
Technology Infrastructure
Methodology
Integration
Software
Lifecycle
Platform
Project
Management
Integration
Industrialised
Software
Development
ACA Lifecycle – Overview
Delivery Management
Solution Development
VS Team Foundation
VS Team Foundation
Continuous Integration
Team Build
Check-in Policies
Custom Process Templates
ACM Integration
Work Item System Extension
MS Project Server & Time
Planning
VS Team Suite
Integrated IDE Tools
Test Suite, Profiling, Analysis,
Modelling Tools
Automated Build Framework
Virtualisation
Platform Integration
Version Management
Technology Infrastructure
Visual Studio
Team System
VSTS Connector
Reporting Enhancements
Estimation Tools
ACA Lifecycle
ACA DSF
The Role of Architect
Seizing the day
Avanade Definition
An architect:





Communicates to all stakeholders
Builds confidence in team and solution
Accelerates a project towards successful delivery
Addresses and manages risks throughout the
implementation
Designs for appropriate quality, manageability and evolution
Architects have a passion for delivering
technology that is actually used to best business
advantage
Architect Contribution 1 / 2

Assess polarity

Balance control and freedom

Bridge development, infrastructure and operations communities

Drive operational excellence throughout

Communicate business value
Architect Contribution 2 / 2

Avoid checklist approach to governance

Build stakeholder commitment

Clearly define roles (for individuals and suppliers)

Continuously improve

Communicate business value
Contact
Richard Hall
E: [email protected]
T: +44 (207) 025 1099
www.avanade.com/uk