JOB AND PERSON SPECIFICATION
Position Title:
Classification Code: ASO 6
FLEXIBLE LEARNING EDUCATION OFFICER
Portfolio:
Department:
Section:
Position Number:
Date Reviewed:
Corporate Services
Educational Services
1250
November 2009
SA AMBULANCE SERVICE VISION
The community of South Australia is secure in the quality of care provided by its ambulance
service.
MISSION
To save lives, reduce suffering and enhance quality of life through the provision of
accessible and responsive quality patient care and transport.
VALUES
Our reputation and professional profile
The passion, effectiveness and potential of our people and their wellbeing
Accountability
Integrity
Innovation
PREAMBLE:
Underpinning the SA Ambulance Service (SAAS) Strategic Directions are the agreed values
that reflect honesty, respect and integrity for every individual. These values drive how we
conduct our business and how we behave. We aim to make the values “live”. It is important
that we incorporate the values into our behaviour systems and processes.
SA Ambulance Service has a “Commitment to Workplace Values” attached to Job and
Person Specifications that all staff are required to uphold. (Please refer to the back of this
document).
Australia has one of the most culturally and ethnically diverse populations in the world.
Having bi-lingual and bi-cultural employees can enhance the department’s ability to
negotiate with, and meet the needs of, the full range of its clients and customers. Such
employees also add to the diversity of the workforce, and give added opportunities to fully
capitalise on difference as a valuable asset in an increasingly competitive environment.
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JOB SPECIFICATION
1.
Summary of the broad purpose of the position in relation to the organisation's
goals:
This position is responsible for providing high-level project management, co-ordination and
teaching implementation and support for the introduction of flexible/adaptive learning
technologies/methodologies within SA Ambulance Service. This position will also be
accountable for contributing to the liaison with other SA Health flexible/adaptive learning
technologies/methodologies to ensure a compatible and complimentary provision for the
wider health agencies across South Australia. This will include representing the General
Manager Educational Services in relevant SA Health discussion forums and in particular, in
Information technology decision making forums.
The incumbent will need excellent knowledge of contemporary adaptive/flexible learning
technologies, high level submission development skills, high level communication skills and
the ability to influence senior internal and external stakeholders in order to develop a whole
of Health flexible/adaptive delivery approach to training.
2.
Reporting/Working Relationships
This position reports to the General Manager Educational Services
This position relates to:
Internal
Educational Services staff
SA Ambulance Service students and Clinical Instructors
ICT Business Account Manager
General Manager Professional Standards
General Managers (3) County Patient Services
Senior Management and Executive Management Teams
External
SA Health
SA Health ICT Services
Central Northern Adelaide Health Services Registered Training Organisation
ICT Customer Account Manager
The Department of Further Education, Employment, Science and Technology Quality Unit.
National and State Ambulance Authorities Training Units.
Various funding agencies
Potential e-learning delivery partners from the private and/or public sector
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3.
Special Conditions.
The incumbent:
 will uphold the Code of Conduct, values, principles, policies and procedures of SA
Ambulance Service.
 may be subject to a Criminal History Check and/or a medical examination
 will undertake training as directed to attain or maintain required competency of skills and
knowledge applicable to the role
 may be required to enter into an annual performance agreement for the achievement of
(specific or service or program) outcomes.
 may be required to undertake some out of hours work.
 will be required to undertake intrastate travel necessitating overnight absence from
home on occasions.
4.
Statement of Key Result Areas and Activities
Key Result Area: Development and implementation of flexible learning options
Achieved by the following activities:

Project manage key projects/initiatives to ensure the introduction of adaptive learning
systems that are capable of providing support for both clinical and corporate training
throughout South Australia. This includes the development of business cases based
on research to identify optimal solutions to business needs and the inclusion of
sound financial implication data.

Develop and lead initiatives in education and training that are informed by the SA
Ambulance Service (SAAS) Strategic Plan and the SA Health Strategic Plan and are
congruent with initiatives emerging from with the Central & Northern Adelaide Health
Services (CNAHS) Registered Training Organisation (RTO) to ensure collaborative
development of products and services.

Develop and maintain a sound working relationship with SA Health ICT Services via
the SA Ambulance Service ICT Business Account Manager and ensuring that SA
Health ICT Policy and Procedures are followed an implemented both in the
development and delivery phases of any new products or processes.

Develop and maintain project budgets.

Prepare regular and adhoc reports for management.

Represent the General Manager Educational Services on working parties and in
particular, in ICT forums.

Provide leadership and training to SAAS Educational Services staff to enable the
transition of existing learning materials to a flexible learning framework approach.

Develop, teach and evaluate training programs for staff to ensure they have
competence in using introduced teaching adaptive/flexible methodology initiatives.

Ensure compliance to Australia Qualifications Framework (AQF) requirements and
Registered Training Organisation (RTO) Standards where applicable
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Key Result Area: Development of a client centred and innovative training approach
utilizing flexible delivery options.
Achieved by the following activities:

Hold and maintain a high level of knowledge and expertise in relation to current and
emerging delivery methodologies and adaptive learning technologies.

Recommend a variety of delivery strategies that best suit the learners with respect to
access and educational effectiveness within applicable financial constraints.

Undertake high level stake holder consultation. Coordinate, collate and report
feedback from stakeholders regarding work undertaken in projects and on-going
evaluations of new initiatives.

Provide leadership and training in the new technologies to SAAS staff across the all
regions and work with CNAHS RTO to ensure a cost effective and collaborative
approach is utilised to enhance clinical and corporate training across SA Health.

Facilitate project meetings, consultation forums and briefing sessions as required
thorough project lifecycles.

Prepare regular and adhoc reports and briefings to the Senior and Executive
management teams as required.
Key Result Area:
Attraction of external funding to assist in the introduction and
development of adaptive learning technologies.
Achieved by the following activities:

Hold and maintain an awareness of the variety of government grants and alternative
funding support available to assist industries to develop adaptive learning
technologies and flexible learning methodologies and prepare timely and appropriate
submissions to access these funding sources.

Develop and maintain a collaborative approach with applicable partners to develop
submissions to access these funds and resources, where appropriate.

Analyse complex data that may impact on SAAS’ service provision and present in a
succinct manner to enable decision making by key stakeholders.
Key Result Area:
Policy and Procedure Development and new Teaching
Equipment/technologies

Develop policies and procedures as required in relation to projects and service
improvement initiatives.

Assist with the development and continuous improvement of team processes,
procedures and systems.

Assist in the evaluation of proposed new teaching equipment and methodologies
such a simulation machines and virtual reality options applicable to clinical training
Key Result Area: Counter Disaster Activities
Achieved by the following activities:

Contribute to the well-being of people in South Australia through participation in
Counter Disaster activities including attendance, as required, at training programs
and exercises to develop the necessary skills required to participate in responses in
the event of a disaster and/or major incident.
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Key Result Area: Occupational Health Safety & Welfare
STAFF must comply with OHS&W and Workers Compensation legislation requirements and
relevant OHS&W policies, procedures and safe work practices implemented by SAAS.
Achieved by the following activities:
Accountability



Work safely and not place yourself or any other worker or member of the public at risk.
Follow safe work procedures established by SAAS.
Follow the OHS&W directions of the relevant manager, team leader or supervisor.
Risk Management





Report workplace hazards as soon as possible to your relevant team leader or manager.
Report immediately any injury or illness arising from workplace activities.
When requested, assist the manager or team leader in a risk assessment of workplace
hazards.
Wear personal protective equipment (PPE) as required and maintain the PPE as
directed or required in OHS&W procedures.
Use other safety and emergency equipment provided in the workplace as directed.
_________________________________________________________
Approved by Manager: ______________________________
_____/_____/_____
Agreed by Incumbent: ______________________________
_____/_____/______
_________________________________________________________
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PERSON SPECIFICATION
ESSENTIAL MINIMUM REQUIREMENTS
Experience in the following:


Achievement in the development and implementation of adaptive learning
technologies and flexible learning methodologies in a vocational education setting.
Developing well researched, clear and concise project briefs, funding submissions,
reports and recommendations.
Knowledge of the following:

Australian Qualifications Framework and Standards for Registered Training
Organisations.
Skill/Ability demonstrated in the following areas:





Implementation of innovative and creative solutions to successfully lead change and
foster an environment of continuous improvement in adaptive/flexible learning
methodologies and the associated technological equipment and software.
Interpersonal and verbal communication skills, including effectively engaging and
consulting with a wide range of stakeholders.
Conceptual skills with sound analytical and problem solving ability, including the
ability to critically analyse and interpret large amounts of information from a variety of
sources.
Project management, planning and organisational skills and demonstrated ability to
strategically determine priorities, meet tight deadlines and produce high standard of
work under pressure.
Confidentiality and probity.
DESIRABLE CHARACTERISTICS
Educational/Vocational Qualifications

Qualifications relevant to vocational education and training.

Information technology qualifications
Experience in the following:



Delivery of vocational education and training programs
diverse/flexible methodologies to maximise learning effectiveness.
Use of technologies to deliver to rural and remote locations.
Delivery of clinical training.
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and
employing
COMMITMENT TO WORKPLACE VALUES
SA Ambulance Service values have an influence on the people we employ
Every organisation has values that govern the way people are treated and the way
decisions are made. SA Ambulance Service Strategic Plan identifies the values that
guide our behaviours. These behaviours apply to all employees and govern the way
people in the organisation are treated, the way decisions are made and how we
provide our services.
These values are used in day to day communication and interaction between all employees
and are linked to the whole of government Code of Conduct, Performance Development,
Job and Person Specifications and SA Ambulance Service Conditions.
We value
OUR REPUTATION AND PROFESSIONAL PROFILE
Protecting and upholding the professional reputation of SAAS with the Government, health
and emergency services sector, community and staff.
PASSION, EFFECTIVENESS, POTENTIAL AND WELLBEING OF OUR PEOPLE
Recognise and value the individual and collective contributions of staff
ACCOUNTABILITY
Understanding and accepting your responsibilities
INTEGRITY
Consistently doing the right things for the right reasons
INNOVATION
A commitment to change and improvement
*****************
I ___________________________________ have the ability and commitment to
behave consistently with the stated values of SA Ambulance Service
________________________________________________
Signature
_____/______/_____
Please return the completed document to the Human Resources Unit
“The right people with the right skills in the right place at the right time”
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