MEDIA CENTER DISCUSSION April 4, 2013 SPT NETWORKS 2 SPT NETWORKS / CRACKLE COMPARISON SPT Networks Digital is structured differently than Crackle to support different business needs Business Model SPT Networks Crackle MVPD Driven: paid subscription Programmer: FVOD Future TVOD/SVOD OTT Service Free, ad supported Authentication Content MVPD authenticated and unauthenticated catch-up • Limited Sony content • Limited rights • Over 22 Languages • News, Blogs Unauthenticated • More Sony content than Networks • licensed • Video centric Technical Approach Outsourced and Productized In-house and home grown Speed to Market • New website live within 4 6 weeks • Multi-Site Install • Minimal staff • Months • Full Staff required Ad Operations 3rd party network; no digitally focused ad sales Dedicated in-house ad sales 3 SPT NETWORKS FULL LENGTH VIDEO OR SIMULCAST OTT Current Worldwide Over 5,000 full-length unauthenticated videos Future United Kingdom In process of building Animax SVOD Asia In discussions for K Pop ad-free SVOD Second Screen Authentication Current Current USA 20 SMC full-length authenticated videos United Kingdom Virgin TV Anywhere simulcast Italy H3G Mobile simulcast Russia Beeline simulcast MTS simulcast MegaFon simulcast Africa DStv, subsidiary of Multichoice simulcast INITIATIVES 7 Territories Hannibal Future TBD Future Central Europe In discussions for AXN linear streaming and AXN Now SVOD ‐ Polsat, Cyfra+, N (Poland) ‐ Magyar Telecom (Hungary), Croatia Tcom, Slovak Telecom, Telefonica, Rom Telecome ‐ UPC (Hungary, Romania, Poland) ‐ SBB (Serbia) Latin America In discussions for authenticated VOD with HBO 4 COMMON PLATFORM: VENDORS VIDEO SOCIAL ENGINEERING ANALYTICS HOSTING SECURITY & DOMAIN MGMT CONTENT MANAGEMENT CRM ADVERTISING GAMING 5 WHO MANAGES THIS? SPT NETWORKS DIGITAL MEDIA ORGANIZATION Mark Jocson Vice President Digital Media Nestor Vences Assistant Mike Weksler Dawn Boughton Dean Langendorf Director Technology Executive Director Product Development Sr. Manager Emerging Platforms Kristen Huntley Eric Waldman Luiz Gustavo Pinto Sr. Producer Site Operations Sr. Producer Product Development Manager Ad & Site Operations Nancy Motherway Manager, Technology GOALS / CHALLENGES Opportunity is to expand OTT, authentication and second screen content in high penetration areas – Evolve with changing customer expectations – Provide content more efficiently to customers across platforms OTT Goals Develop VOD services for current brands Expand multi-platform use Increase ad revenues Authentication Goals Preserve MSO relationship and customer subscription fees Access simulcast content Expand multi-platform use Increase ad revenues Challenges Challenges Penetration: broadband, multi-platform Vendor implementation Consumer willingness to pay Competition Awareness Channel distribution Network TVE seen as threat int’l Penetration: broadband, multiplatform, Pay TV Vendor implementation int’l: Adobe Pass / custom integration Awareness Second Screen Goals Improve engagement/ exposure across social media Access companion-viewing simulcast content Expand multi-platform use Increase ad revenues First in market Challenges Penetration: broadband, multi-platform Vendor implementation Awareness 7 MOVING FORWARD Challenges Networks operates in a highly technology driven marketplace, but is underserved by internal tools & training. There are complex workflows, lots of exception cases, and the same problems being solved multiple ways. People work hard to overcome the limitations, but could use help creating a more productive environment. Guidelines We’ve looked at the big picture. We found bottlenecks and pain points. We should discuss partners and possibilities with the wider team. We can use new technologies and tools to help solve issues based on our current architecture. Choices DO NOTHING – processes work well enough. INCREMENTAL CHANGE – look for key areas and make small continuous improvements. COMPLETE OVERHAUL – create a single global system. COMPLEXITY OF VIDEO ASSET FLOW (PARTIAL) Many services and many regions utilize the same or different services, but they all have the same end point. Currently not operationally scalable. Regional Linear Broadcast Servers FTP External Hard Drives Singapore Korea London (UK) Media Producer/Distributor London (Russia/Baltics) Promo Teams London (South Africa) WeTransfer.com London (Germany) Local Shared Drive Italy Locally Produced EAGL CineShare News Agency Budapest Bravia Internet (via CineShare) Brightcove Vamos Caracas Madrid Sao Paulo 9 NETWORKS TECHNOLOGY: TASKS, TOOLS, OPPORTUNITIES Acquisition Tasks What content will be acquired? When will this air? Where can we use this? Information Tracking What do we need to do? What are our obligations? What needs to be posted? Is it done? Gathering Processing Where do I find assets? Is the file correct? How do I get the assets? Is the quality good? When do the assets need to be ready? Do I need to modify it? Ad Hoc Current Tools SPIDR Ad Hoc Processes Multiple sources Deal Memos Email & Spreadsheets Manually driven Email & Spreadsheets People intensive People intensive Multiple technologies Opportunity Deal Database Business Rules export Non-linear Schedule Status Tracking Interface to Sony rights & information systems Optimize transfer methods Common Networks Library Utilize existing Sony tools & systems Add subtitles & audio? Presentation Upload to Brightcove? Enter info into Drupal? Content Posted? VOD/SVOD assets distributed? Regional Variations Systemized & Integrated Duplication of efforts Semi-automated Some reuse of content Manual entry Manually driven Common content delivery Proxy viewing for desktops Remote processing capability Subtitle library Complete transition to MPX Further integration with other Sony tools Develop OTT, auth, 2nd screen experiences
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