Recommended: Read the policy prior to taking this training. It is helpful to have a copy of the Desk Aid with you while you participate in this training. The Monitoring Tool for this policy is available so you can see what staff knowledge monitors will be assessing. Policy: SCWDC WS-06-05 Training Delivery Design: Group Today’s Agenda 1. Purpose of the Policy 2. Types of Assessments 3. Why We Do Assessment 4. Required Assessment Practices 5. Documentation NOTE: There are TWO Desk Aids for this policy: o Preliminary Assessment Data Fields Desk Aid o Policy Desk Aid Group Delivery Policy: SCWDC WS- 06-05 2 Purpose of the Policy To define SCWDC assessment requirements which include: Types of available assessments Required assessment practices Group Delivery Policy: SCWDC WS- 06-05 3 Assessments Policy provides that assessments will be: Available depending on resources Tailored to local conditions Limited to parameters of each partner program Group Delivery Policy: SCWDC WS- 06-05 4 Types of Assessment Can you name the three types of assessment? (Refer to your Desk Aid) They are: Preliminary Secondary Employer-Focused Group Delivery Policy: SCWDC WS- 06-05 5 Preliminary Assessment This is the first stage of identifying needs and barriers. Not all customers will want or need this assessment. This conversation, sometimes called the initial interview, helps identify: Basic educational skills Occupational skills Work history, basic work skills/employment competencies Work interests Group Delivery Policy: SCWDC WS- 06-05 6 Example from the Preliminary Assessment Group Delivery Policy: SCWDC WS- 06-05 7 Secondary Assessment Program specific assessments for job seekers who: Are having greater difficulty in navigating the job market Need more information about themselves to develop more effective job-seeking strategies Group Delivery Policy: SCWDC WS- 06-05 8 Secondary Assessment Cont. Examples include formal or objective assessments such as: Choices CASAS Prove It! KeyTrain Interests Profiler Skills Profiler What secondary assessments are used in your office? Write them on your Desk Aid. Group Delivery Policy: SCWDC WS- 06-05 9 Secondary Assessment Cont. Skills Profiler and Interests Profiler Group Delivery Policy: SCWDC WS- 06-05 10 Employer Focused Assessment Required by the employer to screen, test and hire employees to meet job skill needs. Examples Include: KeyTrain Typing Tests Prove It! Reading and Math testing Group Delivery Policy: SCWDC WS- 06-05 11 Why We Do Assessments… Questions: How do assessments: Benefit customers? Benefit your service delivery? 1. 2. Group Delivery Policy: SCWDC WS- 06-05 12 Why We Do Assessment SCWDC Policy Assessments: Provide a unified approach among partners for gathering and sharing information about customers Guide service delivery and the customer’s skills development strategy by identifying gaps between skills and workforce needs Provide results that can be used by all partners to aide in a combined workforce development effort Answer Group Delivery Policy: SCWDC WS- 06-05 13 Assessment Objectives… Question: How can you use assessment results to help jobseekers? Group Delivery Policy: SCWDC WS- 06-05 14 Assessment Objectives SCWDC Policy Explore employment options suited to readiness, aptitudes and employment goals Provide jobseekers with information about their workplace skills, strengths and weaknesses Review jobseekers’ progress toward acquiring in demand skills and promote attainment of industry-recognized credentials Refer appropriately screened, qualified job seekers to available job openings Identify skill gaps and educational needs to help customers become competitive Answer Group Delivery Policy: SCWDC WS- 06-05 15 Required Assessment Practices… Question: What are best practices when doing assessments? Group Delivery Policy: SCWDC WS- 06-05 16 Required Assessment Practices SCWDC Policy Full disclosure to customers of the purpose, benefit (how information will be used to deliver better service), and confidentiality of results Assessments should be objective and without adverse impact on protected groups Formal assessment results interpreted by appropriately trained staff Reasonable accommodation made for persons with disabilities who wish to be assessed Answer Group Delivery Policy: SCWDC WS- 06-05 17 Required Assessment Practices Cont. CASAS remains the required assessment tool for basic academic skills assessment Periodic consultation occurs among partners to determine how well WorkSource identifies jobseekers with barriers Group Delivery Policy: SCWDC WS- 06-05 18 Documentation… Questions: 1. What are documentation requirements for assessment results? 2. How does documentation enhance WorkSource service delivery? Group Delivery Policy: SCWDC WS- 06-05 19 Documentation SCWDC Policy Assessment results and skill development recommendations should be documented. Staff who have access to SKIES should enter any assessment information in part or whole. Documentation ensures that partners working with the same customer in the future will have insight into the customer’s knowledge, skills, and abilities. Answer Group Delivery Policy: SCWDC WS- 06-05 20 Thank You! Documentation is maintained for staff training on the menu of basic business services and documentation for job orders, employer contacts, and services provided to employers is maintained. Thanks for your time and thoughtful responses today! One more slide to go … Group Delivery Policy: SCWDC WS- 06-05 21 Training Documentation Time! Please go to the Survey Monkey survey created to document your participation in this training. https://www.surveymonkey.com/s/RF8CNMX The survey provides you an opportunity to provide us with feedback about the training while also providing your WorkSource Center the required documentation of staff training. Group Delivery Policy: SCWDC WS- 06-05 22
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