NASSCOM Education & Skill Development Initiative NASSCOM Key Focus Areas for Education Initiative • National Curriculum and Outcomes Design • IT & ITeS verticals • National Faculty Development Program • Employment Skills Assessment • NAC • NAC-Tech • Building PhD capacity • Establishment of 20 IIITs • EdI Promotion and Outreach for talent development bridging the gaps via: Copyright © NASSCOM 2008 2 Topology and Growth Trends of Higher Education Institutions Sl No Type Public Number of institutions* 240 Number of students* 1,000,000 Growth trends Not growing Private Private 7 10,000 Private or Public Public 38 40,000 Private Private 63 60,000 5 Deemed Universities (Aided) Deemed Universities (Unaided) Colleges under the Govt Public Public 4,225 2,750,000 Emerging on the scene Growing slowly Growing rapidly Not growing 6 Private Colleges (Aided) Private Public 5,750 3,450,000 Not growing 7 Private Private 7,650 3,150,000 8 Private Colleges (Unaided) Foreign Institutions Private Private 150 8,000 Growing rapidly Emerging on the scene 9 Total 18,123 10,468,000 1 2 3 4 Universities under the Government Private Universities Ownership Financing Public [*these are approximate figures based on analysis of primary data for the year 2005/06] [Compiled with information from the respective websites and also via interactions with officials of various bodies including ICRIER] 3 Copyright © NASSCOM 2008 Industry Courses-Free/Open Electives Curriculum & Outcome Design for IT Services Application Development Application Maintenance Production Support Application Testing Data Analytics & Business Intelligence Data Analytics & Processing Data Cleansing & Processing Infrastructure Management Business Process Management System Administration Network Administration Database Administration Enterprise Content Management Network Architecture Data Architecture Copyright © NASSCOM 2008 Qualification at various levels Employment Streams at various levels SKILL GAPS IT • Information seeking strategies R&D, PG, PhD IP Generation, Product & Process Developmet, Innovation & Entraprnureship • Analysis, Synthesis, Evaluation • Problem solving &Time management • Lateral thinking & Decision making • Proposal writing (for funding) • Documentation, Report & Thesis writing • Supervisory skills &Mentoring skills • Use of ICT for R&D • Knowledge of IP rights, plagiarism & drafting bibliographies rules • Business Orientation:-(customer focus, ROI, professional abilities, strategizing and prioritizing etc) • Ethics • Education pedagogy(academic focus) • Verbal ability& Logical reasoning UG -(2+1+1)/ (2+1=1) years 10, +2, years Services Technical Support Services • Analytical and conceptual ability • Problem solving &Attention to Detail • Learning ability, Writing skills -English • Team work& Project management • Programming fundamentals • Domain knowledge application • Soft Skills • Ethics • Strategizing &prioritizing • Commitment • Creative out of box thinking • Speaking Skills (local and English language) • Reading & Writing & Listening Skills • Logical reasoning (lower level) • Analytical ability (lower level) • Problem solving (lower level) • Attention to Detail (lower level) • Learning ability Industry Courses-Free/Open Electives Curriculum & Outcome Design for Engineering Services Automotive CAD Design Mechanical Design Telecom Wireless Semi conductors Computing Systems Aerospace Design, Technical Wind Tunnel, Acoustics Hi-Tech Utilities Power, Nuclear Waste Industrial Automation Medical Devices Construction & Industrial Construction engineering Movable Machinery Mechanical Engineering Civil Engineering Copyright © NASSCOM 2008 Qualification at various levels PROD/ENGG R&D, PG, PhD SKILL GAPS Employment Streams at various levels IP Generation, Product & Process Developmet, Innovation & Entraprnureship • • • • • • • • • • • • • Information seeking strategies Analysis, Synthesis, Evaluation Problem solving,& Time management Team work Lateral thinking Proposal, Report & Thesis writing Supervisory and Mentoring skills Use of ICT for R&D Teamwork IP awareness, IP orientation System & product architecture orientation Domain knowledge Software & Product quality Educational Pedagogy ( academic employment) • Verbal ability UG -(2+1+1)/ (2+1=1) years 10, +2, years Services Technical Support Services • Logical reasoning & Attention to Detail • Analytical & Learning ability • Problem solving • Writing skills -English • Team work • Project management • SDLC, Process management &CMM understanding • Solutions orientation & Knowledge of utilities • Maintenance & support mindset VS pure coding • Report writing & ,Documentation • Soft &Communication Skills •Speaking Skills (local and English language) • Reading & Writing (comprehensible) •Listening Skills • Logical reasoning • Analytical ability •Problem solving •Attention to Detail • Learning ability • Service orientation • Process orientation •Team work Industry Courses-Free/Open Electives Curriculum & Outcome Design for ITES Services Life Insurance -Term -ULIP -Annuity -Superannuation Pension) General - Car / Vehicle -Burglary -Transit (Marine or Land) -Building -Home / Contents -Personal Health - Mediclaim (with or without Hospitalization) Banking Financial Services Supply Chain Management Telecom Copyright © NASSCOM 2008 Deposits (liabilities) Loans (Asserts) Credit Cards Trade Exchange Trading Bank office Investment Banking Transactional Processes Strategic Tactical Operational Lead Generation Customer Acquisition Verification Calls Welcome Calls and 1st Bill Call Customer Support Cross Sell / Up sell / Value Added Services Soft Collections / Reminders Collections Backend Operations Account Close Out Industry Courses-Free/Open Electives Curriculum & Outcome Design for ITES Services -Contd Accounts Payable Accounts Receivable General Accounting Cost Accounting Reimbursements Financial Reporting Financial Analysis Board MIS Payroll Corporate Accounting Statutory Reporting / Compliance Accounting Treasury /Investment Banking Functions Pension / Actuarial Accounting Copyright © NASSCOM 2008 Finance & Accounting (Illustrative for Companies) HR Processes HRO Payroll Health Benefits Superannuation Benefits Staffing and Recruitment Training and Development Legal - Equal Opportunity -Regulatory Relocation of Expat Management HR Information Systems Qualification at various levels R&D, PG, PhD SKILL GAPS Employment Streams at various levels IP Generation, Product & Process Development, Innovation & Entrepreneurship BPO • • • • • • • • • Information seeking strategies Analysis ,Synthesis, Evaluation Problem solving &Time management Lateral thinking, Report & Thesis writing Orientation to primary and secondary research methodology, & international case studies Proposal & Executive summary writing, white paper drafting Supervisory skills &Mentoring skills Use of ICT for R&D Knowledge of IP rights, plagiarism & drafting bibliography rules • Speaking (voice) UG -(2+1+1)/ (2+1=1) years 10, +2, years Services Support Services • Listening , Reading & Writing (comprehensibility) • Analytical &Quantitative ability • Learning Ability • Key boarding & Documentation Skills • Team work & Time management • Customer Orientation & Presentation skills • Engineering scientific life cycle knowledge • Decision making & Evaluation (non judgmental) • SLA management & Process evolution • Project management & Managing client expectations • Creative & exploring attitude • Soft Skills (Business etiquette, Dress code, Personal hygiene, Cultural &Gender sensitivity, • Knowledge on Ethics • Data entry (Excel and Typing skills) • Keyboarding Skills • Speaking Skills (local and English language) -(lower level English Competency) • Reading & Writing (lower level) • Listening Skills (lower level) • Learning ability (lower level) • Etiquette &Dress Code • Personal Hygiene • Ethics National Curriculum & Outcome Design-Reform Suitability –Sustainability –Scalability Curriculum Engineering Non-Engineering Core Core Subject Electives Function Specific Electives Free/Open Electives Advanced Customized Electives Pedagogy Blooms Taxonomy Evaluation Continuous/ Formative Summative Certification Copyright © NASSCOM 2008 Credit System/Marks Possible Circle of Change Management Education Supply Chain Target Supply Side Engineering Colleges Non-Engineering Colleges No. of Colleges Graduate Pool (UG) 1,600+ 450K 17,000+ 2200K 22K (CS / IT) 68K (All streams) Faculty Pool • Data indicates sufficiency in quantity for the short and medium term. • Quality and yield of the available graduate pool is low • The highest return will be increasing the yield and enhancing the employability from the current system. Copyright © NASSCOM 2008 12 National Faculty Development Program 13 Copyright © NASSCOM 2008 Objective of the Initiative To up-skill the teaching capabilities of faculty in the colleges, focusing on curriculum and teaching methodologies, in order to help enhance the employability of the current graduate pool. The case in point is with reference to CS / IT streams in Engineering programs. The approach and modus operandus is applicable to other educational streams. Copyright © NASSCOM 2008 14 Faculty Development Programs (FDP) Cycle Short Term Short – Medium Term Medium – Long Term Teaching students on the existing College curricula Faculty Development Program for faculty from Engineering and General Stream Colleges Incentives to faculty Add-On Training (Finishing School) to be conducted “in college” Phase I Copyright © NASSCOM 2008 Reorientation -Faculty Development Program for faculty from Engineering and General Stream Colleges Employability Test for students NAC/NAC-Tech Phase II Feedback and Refresher programs for faculty trained in Phase I 15 Phase III-A *Emergence of New Curricula incorporating the Add-on/ Finishing School curricula. *Revised Assessment and Evaluation outcomes formalized Phase III-B Education Supply Chain Supply Side Engineering Colleges Non-Engineering Colleges No. of Colleges Graduate Pool (UG) 1,600+ 450K 17,000+ 2200K 22K (CS / IT) 68K (All streams) 20K (CS / IT) 10K (All streams) Faculty Pool Faculty to be upskilled • Data indicates sufficiency in quantity for the short and medium term. • Quality and yield of the available graduate pool is low • The highest return will be increasing the yield and enhancing the employability from the current system. Copyright © NASSCOM 2008 16 Scope of the Project • Year 2 • • 4,000 faculty for first level training 3,000 faculty trained in year 2 for refresher programs 3,000 faculty for first level training 3,000 faculty trained in year 1 for refresher programs • • 7,000 faculty for first level training 6,000 faculty trained in year 1 for refresher programs • 3,000 faculty for first level training Year 1 2 + 2 weeks of training Non-Engineering Year 3 • • 6,000 faculty for first level training Year 1 Year 2 Engineering Copyright © NASSCOM 2008 7,000 faculty for first level training 7,000 faculty trained in year 2 for refresher programs 17 Year 3 2 weeks of initial training Scope of Project (Contd) Faculty Training • Faculty Guides • Pedagogy • Assessment & Evaluation For Student training • Student Guides • Lesson Plans • Assessment & Evaluation Copyright © NASSCOM 2008 Engineering 2 weeks • Communication Skills • Foundation Skills Non-Engineering 2 + 2 weeks • Communication Skills • Domain Skills 360 hours • Communication Skills • Foundation Skills • Open Electives • Tutorials 180 hours • Communication Skills • Domain Skills 18 Program Plan NASSCOM NASSCOM EdI & EdC Team Working Group – EdC, Academia MHRD State Governments NASSCOM Regional Directors Master Trainers Identifying Colleges as per norms Identifying faculty as per set criteria Venue for training + Infrastructure Action Plan and time table Feedback mechanism Faculty Curriculum design Student Curriculum Design Evaluation methodology Faculty training Copyright © NASSCOM 2008 Faculty training Efficacy 19 Key Aspects • • • • • • • • • • • Suitable, Sustainable, Scalable Focus on Tier 2 & 3 colleges Spearheaded by the industry, under guidance from an Expert Committee Courses in IT & related subjects for Engineering; Courses in and Domain Skills for non-Engineering. Communication Skills to be the common thread. 25 Master Trainers shall form core team for the project Certification of trainers and participants Driven by business leaders, focusing on employability Use of kits, technical tools, language labs (multi dissemination mode; use of ICT) Involve colleges, regionally and local clusters Criteria to be set out for participating colleges and faculty Replicable and Repeatable Copyright © NASSCOM 2008 20 Program Plan Approach • • • • • • • The program shall be conducted for 7,000 faculty each year for a period of 3 years, thus covering a total of 15,000 faculty. States with largest number of colleges and hence students shall be covered in the first phase. Stringent criteria for selection of faculty in each phase shall be followed, in order to ensure maximum impact from the program. Attendance for the program shall be made compulsory for the nominated faculty members. Faculty trained in year I shall undergo feedback and refresher in year II. Standard third party assessments like NAC-Tech shall be conducted for students trained in the process in order to check the efficacy of training. The 3-year plan for the project is to touch 15,000 faculty, out of which 500 - 700 trainers will be created as ‘Champions’ who will be catalysts for the program. Copyright © NASSCOM 2008 21 Program Plan Approach (Contd) • To sustain interest levels, lead institutes will need to be built as Regional Centers, that will have the ensure project implementation as per the standards set forth. • The program is aimed to impact pedagogy in the long term. Once this improves, teaching will have a better impact on students and add-on programs may not be required/ will be reduced to a large extent. • The measure of success for the program will be if – Student employability can be enhanced from the current level of 25%; – Number of faculty with PhD degrees increases Copyright © NASSCOM 2008 22 NAC, NAC-Tech 23 Copyright © NASSCOM 2008 NAC-Tech Assessment Model 24 Copyright © NASSCOM 2008 Building PhD Capacity 25 Copyright © NASSCOM 2008 Establishment of 20 IIITs 26 Copyright © NASSCOM 2008 Next Steps Identification of Working Groups for • National Curricula & Outcome Design - Core modules identified – IT / ITeS - Design curricula, courseware, pedagogy, assessment and evaluation - Faculty - Students • National Faculty Development Program - Approach to be adopted - Implementation Plan - Master Trainers - Locations identified - Stakeholders / Partners - Timelines • Career Manual - IT Services - Engineering Services - BPO Copyright © NASSCOM 2008 27 Thank You 28 Copyright © NASSCOM 2008
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