Negotiating Win-Win Insurance Provisions: Current Corporate Insurance Best Practices What negotiators should watch out for in dealing with corporate insurance provisions and how to interpret and manage proposed insurance risks. BY a l l i e s ta n z i o n e Any contracts professional would agree that the time of “adhesion contracts”1 in the business environment is over. We envision most standard corporate contract terms and conditions as a starting place, or even an invitation to negotiate, and tend to revise these terms to reflect our particular transaction. As negotiators, our job is not only to review, question, and resolve the expressed provisions, but also to sense and predict the implied ones in order to protect our organization’s interests. In the daily battle of the forms, one provision that almost always sends a flashing red light during negotiations is the insurance provision. The consequences of an overlooked insurance provision that seems fairly straightforward at first can be costly. This study explains what negotiators should watch out for in dealing with corporate insurance provisions and how to interpret and manage proposed insurance risks. Even though all contracts vary in requirements, how to best manage risks and keep your company compliant remains the billion-dollar question. When assessing a proposal or a contract, one must consider all potential risks in a contract and establish who will bear the liabilities resulting from uninsured risks, and the consequences of taking on too much risk. In competitive proposals, too much risk taking or risk aversion could mean a win or a loss of a major effort. Taking too much risk can hike the proposal price up, thus bidding an organization out of competition. Not calculating all risks and blindly proposing a low price can negatively affect the company’s profit and diminish success of a program. Even worse, an extremely low offer can be labeled as “buying in” and can negatively reflect the organization’s corporate reputation. In order to stay ahead of competition, one must know how to negotiate the best insurance provisions, limit the risk, and at the same time remain price competitive. Four steps to take prior to issuing certificates of insurance include: • • • • Identify, access, and prioritize risks; Consult your organization’s policies; Develop and implement a risk mitigation plan; and Adjust and negotiate insurance requirements. In both the federal and commercial worlds, organizations must be covered by insurance to protect their interests. Most large companies have a separate risk management group that reviews and analyzes the company’s exposure to risk, establishes appropriate risk management programs, and provides optimum insurance coverage recommendations. However, About the Author ALLIE STANZIONE, MBA, CFCM, is a contracts negotiator for Raytheon Company. She is also the membership co-vice president for the Boston Chapter of NCMA. She is a former graduate of the NCMA Contract Management Leadership Development Program. Journal of Contract Management / Summer 2011 31 negotiating win -win insurance provisions: current corporate insurance best practices since the contracts department normally has the first glance at the terms and conditions, we must be able to recognize high-impact insurance provisions and bring them up to legal/ risk management counsel if necessary. In the present day, commercial insurance requirements are very comprehensive and are usually tied with other terms of the contract. It takes knowledge to analyze and decode certain provisions in order to shake hands on a win-win contract. Since each contract is different, the insurance provisions vary. They might include higher insurance coverage than provided by your organization, reference certain waivers that raise the organization’s risk, or contain provisions regarding deployed employees. As contracts managers, we should be able to analyze and pull together the most beneficial provision that fits our organization’s needs and at the same time serves the customer. Insurance provisions for U.S. government contracts are mostly defined by the Federal Acquisition Regulation (FAR) and its agency specific supplements. According to the federal requirements, the contractor must provide an annual certificate or written statement of insurance prior to commencement of work under the contract and maintain insurance at the minimum amounts specified by FAR 52.228-5 at its own expense. Whether or not your organization’s contracts are subject to Cost Accounting Standards (CAS) 416,2 federal contracts generally have a set of minimum limitations. For example, insurance is mandatory when commingling of property, type of operation, circumstances of ownership, or conditions of the contract make it necessary for the protection of the government. The minimum amounts of insurance required by this regulation are described in FAR 28.307-2. However, the government can allow a company to “self-insure” itself per FAR 28.311-1, if a company meets criteria in FAR 28.308. The government can also revise limitations when a contract is to be performed outside of the United States. Major Insurance Provisions Refer to FIGURE 1 on this page. Workmen’s Compensation/ Employer’s Liability Insurance Workmen’s compensation/employer’s liability insurance covers medical expenses and lost wages for employee injuries arising out of the course and scope of employment under the Workmen’s Compensation Act of 1952 and the subsequent amendments to the act or at Common Law. By law, it is 32 Summer 2011 / Journal of Contract Management Figure 1. Major Insurance Provisions Workmen’s Compensation/ employer’s liability Insurance Comprehensive General liability/ Insurance for Bodily Injury Comprehensive automobile liability Major Insurance Provisions usually based on the state of hire and varies by state regulations. See FIGURE 2 on page 33. Comprehensive General Liability/Insurance for Bodily Injury Comprehensive general liability/insurance for bodily injury covers bodily injury and/or property damage to parties to the contract as well as third parties due to any negligent act or omission committed by a company or its employees and includes products and operations liability. See FIGURE 3 on page 33. Comprehensive Automobile Liability Comprehensive automobile liability covers bodily injury and/ or property damage to third parties due to any negligent act or omission committed by a company or its employees arising from the use of company owned or non-owned vehicles. See FIGURE 4 on page 34. Overseas Workers Compensation and War Hazard Insurance Overseas workers compensation and war hazard insurance endorsements to workmen’s compensation covers employees negotiating win -win insurance provisions: current corporate insurance best practices Figure 2. Figure 3. Federal Regulations Typical Commercial Provisions Federal Regulations Typical Commercial Provisions Per FAR 52.228-5/28.307-2, the required workmen’s compensation insurance needs to cover employer’s liability (which is third-party liability arising out of the course and scope of employment) for accidental bodily injury or death and for occupational disease with a minimum liability limit of $100,000. This provision has a limitation per accident (e.g., $2 million per each accident). FAR 52.228-5/28.307-2 requires bodily injury liability insurance—in the minimum limits of $100,000 per person and $500,000 per occurrence— on the comprehensive general liability form of the policy. This provision has a primary limit per occurrence and umbrella/excess limit per occurrence (e.g., $1 million primary limit, $300 million umbrella limit per occurrence). working or traveling overseas or in war zone areas. Over the past several years, many defense contractors have been performing projects overseas on behalf of the U.S. government. Many U.S. employees have been deployed in war zones and face the unsettled and dangerous conditions of the Middle East. Federal law requires all U.S. government contractors and subcontractors to secure workers compensation insurance for their employees working overseas. The statutes include the Defense Base Act3 and the Longshore and Harbor Workers’ Compensation Act.4 Implementing regulations can be found at Title 20 Code of Federal Regulations (C.F.R.) Parts 701, 702, 703, and 704.5 The Defense Base Act provides workers compensation protection to civilian employees working outside the United States on U.S. military bases or under a contract with the U.S. government for public works or for national defense. The Longshore Act requires every employer either to secure insurance for the payment of workers compensation benefits provided under the act or to be permissibly self-insured (based on the minimum coverage in the FAR). If these requirements are in the contract, make sure to modify the coverage to include an illnesses and injuries provision based on the country of business. Defense contractors/subcontractors or other equipment manufacturers doing business overseas that are subject to the Defense Base Act and the Longshore Act should be aware that every employer is liable for securing payments for disability, medical, and death benefits to its employees in the event of injury or death. Even more important is that in the case where a subcontractor fails to secure the payment of compensation, the contractor will be liable for and be required to secure the payment of such benefits. See FIGURE 5 on page 34. Aircraft Public and Passenger Liability Insurance Aircraft public and passenger liability insurance covers contractors if an aircraft is used in connection with performance of the contract. See FIGURE 6 on page 35. Vessel Liability Insurance Vessel liability insurance is similar to the aircraft public and passenger liability. When the contract performance involves the use of vessels, the government requires vessel collision liability and protection and indemnity liability insurance. See FIGURE 7 on page 35. Cargo Insurance Cargo insurance covers cargo in the care, custody, or control of the carrier. Transit can be transported over water, air, and ground. Cargo insurance can cover one cargo exposure or all cargo exposures on an “all risk/all peril” basis, depending on the coverage needed for the specific contract. Since shipments are done on a daily basis, most organizations have open cargo policies that cover all shipments of goods and/or all trips. Risks that cargo insurance would cover are nondelivery—including theft, loss of shipment due to a collision, explosion, or burning—and damages due to bad weather, flood, mud, and grease. There are major exclusions to the policies that can include war, nuclear disaster, wear and tear, dampness, mold, losses due to delay of shipment, and loss of market for the cargo. See FIGURE 8 on page 36. Work on the Government Installation A “work on the government installation” clause covers contractors’ or subcontractors’ work at the government facility/installation. In all cases, contractors must provide and maintain at least the minimum insurance requirements listed in the FAR: • Workers compensation, • Employer’s liability, Journal of Contract Management / Summer 2011 33 negotiating win -win insurance provisions: current corporate insurance best practices Figure 4. Figure 5. Federal Regulations Typical Commercial Provisions Federal Regulations Typical Commercial Provisions FAR 52.228-5/28.307-2 requires injury and property damage liability covering the operation of all automobiles used in performance of the contract. The minimum limits of $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage are required. This provision has a primary limit per occurrence and umbrella/excess limit per occurrence (e.g., $2 million primary limit, $400 million umbrella limit per occurrence). The FAR sets out the workers compensation insurance requirements for all overseas contracts at 48 C.F.R. §28.305 and at 52-228-3–4. n/a • Commercial general liability, and • Automobile liability. If you are a subcontractor, your prime might want to negotiate to use your insurance as a primary while your team is performing work on the government site. Ensure consistency in your negotiations, and do not leave an insurance clause that could potentially conflict with the rest of the contract. If your insurance is not primary in the rest of the contract clause, keep it this way even for the “government installation” sub-clause. See FIGURE 9 on page 36. Insurance Against Loss of or Damage to Government Property An “insurance against loss of or damage to government property” clause covers government property in the event of damage. Organizations can satisfy this clause by providing specific insurance policies or by inclusion of the risks in the contractor’s existing policies. The policies must disclose the government’s interest in the property. If you are an “other equipment” manufacturer or a government prime contractor, you cannot be relieved of any responsibility to the government that the prime contractor may have under the terms of the prime contract. See FIGURE 10 on page 37. Insurance Best Practices Preparation for Negotiation Before negotiating a favorable insurance provision for your organization, you should gain a full understanding of what your contract is to fulfill. By knowing the scope of work to be completed for the customer, the contract value and duration of performance, and whether the contract includes any 34 Summer 2011 / Journal of Contract Management warranty and maintenance periods, you can establish what should be reinforced in the insurance provisions and what you can eliminate. If you know where work will be performed, you can estimate how much work should be performed by your team at government installations, and what shipping charges and insurance you might need to get in advance. By inquiring about the replacement value of the hardware, and assets or equipment for which your organization has risk of loss, you can determine a proper risk management program in advance. If your organization will hire subcontractors for the job, you should think about potential flow-downs including the insurance provisions and how they might work in the long run. For example: Would your organization benefit by requesting to be listed as an additional insured on the subcontractor policy? Would your organization’s costs or liabilities increase or decrease if the free on board point were changed from “origin” to “destination”? Corporate Forms Your organization might have a set of forms that may be applicable for insurance provisions usage. They might include certificate of insurance forms, corporate insurance terms, and conditions of sale, supply, and services. It is very important to understand that these guides are there for you as a starting point in your negotiations; you can always fall back and consult them. If your solicitation calls for a change—e.g., a higher limit of workmen’s compensation insurance or a government form is offered to be substituted for your corporate certificate of insurance—do your research and compare both forms and guidelines carefully. Sometimes what seems to be a minor change in an insurance provision can turn major if overlooked. Check each change for compatibility with the entire contract. Changes, if not consistent with the entire contract, can raise unmanaged risks for the organization and your contract. In each situation, review your corporate standards and apply them as circumstances dictate. If you carefully craft your provisions based on the guidance from your corporate guidelines, both you and your customer prevail, as both sides will concentrate on negotiating win -win insurance provisions: current corporate insurance best practices Figure 6. Figure 7. Federal Regulations Typical Commercial Provisions Federal Regulations Typical Commercial Provisions FAR 28.307-2(d) requires coverage to be at least $200,000 per person and $500,000 per occurrence for bodily injury, other than passenger liability, and $200,000 per occurrence for property damage. Coverage for passenger liability bodily injury shall be at least $200,000 multiplied by the number of seats or passengers, whichever is greater. Commercial practices vary; however, they are similar to the FAR requirements and have coverage per person, per occurrence for bodily injury and property damage. Passenger liability is calculated based on the state insurance company’s policies. FAR 28.307-2(e) does not prescribe amounts for vessel collision liability, as these values are determined by the agency based on the contract size, value, and type of work performed. Similar to the aircraft liability, vessel liability is calculated based on the state insurance company’s policies. calculating risks, adjusting price based on a specific attribute, and redrafting provisions as necessary. When an organization enters into a contract to manufacture or lease equipment, or to perform services, the contract usually requires provision of certificates of insurance based on the amounts specified in the contract. Most of the time, organizations estimate risk based on the customer’s requested insurance requirements and negotiate the provisions prior to issuing certificates. The organization’s insurance broker provides the certificates to demonstrate that the organization complies with the contracts insurance requirements. Indemnification Provision “The principle behind indemnity is a financial restoration to a level just before the accident or injury or illegal act.”6 In his article “What is Indemnity?” Michael Pollick explains that indemnity protects the holder from suffering financial loss due to a lawsuit: “The principle behind indemnity is a financial restoration to a level just before the accident or injury or illegal act.”7 Indemnification provisions usually ask for a seller to indemnify the buyer for personal injury, property damage, direct and indirect damages resulting from negligence or misconduct, and are usually limited to a certain time frame, such as a warranty period. The indemnity clause provides a mechanism for compensation in the event of losses incurred while fulfilling a contract. Most of the time, commercial contracts contain both insurance and indemnity provisions that are tied together and require one party to indemnify the other and to include it as an additional insured under the other party’s insurance. Furthermore, the indemnification provision usually relates to the limitation of liability, making it even easier to overlook and more challenging to negotiate. Insurance indemnifications are necessary to limit liability when the risks are too great to assume. For example, some contracts could involve danger to personnel or involve hazardous conditions during installation of equipment on site, or even provide for war zone conditions. In situations when the risk of loss, damage to property, or personal injury—including fatal injury and disease—is unpredictable, a reciprocal indemnity where both contractual parties protect and hold each other harmless from specified liabilities or losses that are caused by either party’s own acts that incorporates sharing of damages in proportion to each party’s fault is a win-win solution. While you might want to confer with a legal counsel, some negotiation points you might want to consider regarding the indemnification provision include: • From the seller’s perspective, in order to protect your organization and limit indemnification, you might want to argue for “willful” misconduct instead of simply “misconduct”; • Try limiting negligence to only one side—“sellers” negligence; • Adding “gross” negligence if possible, and • Avoid any “indirect” damages. • Claims by customers in an indemnification provision should be limited to claims only by direct clients (not third parties who are not direct parties to the contract) for damages, and limited to a time span; e.g., “when they incur.” The seller should have the right to defend any claim that gives rise to a payment under the indemnity clause. The “duty of defense” language in an indemnification provision could require the “defending party” to pay the other’s defense costs. For example, the provision can state that the seller agrees to defend the buyer against loss, damage, or Journal of Contract Management / Summer 2011 35 negotiating win -win insurance provisions: current corporate insurance best practices Figure 8. Figure 9. Federal Regulations Typical Commercial Provisions FAR 52.2289 provides for coverage per vehicle to cover the value of property on each vehicle. The clause also asks to insure the total value of the property in the shipment. Exceptions are if freight is shipped under rates subject to released or declared value. In the commercial world, cargo insurance companies provide financial reimbursement for financial losses if exported goods are damaged or destroyed before delivery to the importer. Major exclusions are for losses caused by improper packing or when customs officials reject the delivered goods. It is important to make sure that your negotiated contract defines if cargo insurance excludes claims for abandoned property, importers’ failure to pay, spills or other damages due to the product’s nature, and/or damages at port cities after cargo is unloaded. expense by reason of suits, claims, or causes of action arising out of the performance of the contract.8 Another aspect of the indemnification provision is order of precedence. In the article by James Stilwell, “The Chicken or the Egg—Insurance and Indemnification Clauses in the Same Contract,” Stilwell explains that in order for the indemnification provision not to be interpreted to be an excess to the coverage required by the insurance provision, the parties should expressly state that indemnification applies in the first instance, even in the face of an insurance requirement under the contract; otherwise, the insurance provision will get the order of precedence based on case law.9 Based on his research, the case law repeatedly held that the insurance coverage offers the first line of protection and the contractual indemnification only kicks in upon exhaustion or failure of the insurance.10 What Does it Mean to be Named “Additional Insured”? A customer may request for you to name his or her organization as an “additional insured” on your organization’s policy. Here is what it means: If a liability issue arises and is caused by the work of your organization’s employee, your organization’s insurance will not only cover claims made against the employee, but will also provide claims made against your customer in regards to the employee’s negligence. According to Howrey LLP, a large attorney’s group specializing in 36 Summer 2011 / Journal of Contract Management Federal Regulations FAR 52.228-5 requires both contractor and subcontractor to maintain all mandatory insurance coverage during the entire contract period of performance. An advance notice of 30 days is required to switch/inform the agency of insurance policy changes. Typical Commercial Provisions n/a government contracts, insurance companies have been revising their additional insured endorsements to limit their coverage obligations, thus now the additional insured endorsements usually cover only claims arising during the project, and fail to cover claims that arise later.11 Based on this fact, this change limits protection from most defects claims that become apparent after the completion of projects.12 Let’s assume that you have negotiated the additional insured language into the insurance provision from your vendor/ subcontractor, and are now waiting for the certificate of insurance with your organization’s name as additional insured. Is that enough? Even though it is common in the industry to provide a certificate of insurance with additional insured language, a certificate of insurance is not a valid endorsement to a policy and in some case law proved not to provide coverage to the additional insured. The reason is simple: When you get a certificate of insurance, you check the box and assume that you are covered. Despite that, you have not seen what your subcontractor/vendor really endorsed you for, as you do not know exactly what his or her policy states and what has been negotiated between the insurance company and the vendor. Something to discuss with your legal advisor, in certain circumstances, is whether you can endorse your customer/ client as an additional insured on your policy if you limit their exposure. A good example would be: Contractor shall endorse client, its officers, and employees as additional insured but solely with respect to those matters for which contractor is required to provide indemnification under this agreement and then only to the extent of the indemnification provided by contractor under this agreement. Since all terms and conditions insurance provisions are worded differently, watch out for “third-party beneficiary,” “principal,” “co-insured,” and “joint assured,” which all mean additional insured. Also, do not name your organization’s negotiating win -win insurance provisions: current corporate insurance best practices liability insurance primary to the customer’s insurance, as it impacts who is liable for premium payments. Major Exclusions to be Aware of It is extremely important to analyze all exclusions under each provision. Typically, an exclusion is a provision within an insurance policy that eliminates coverage for certain acts, property, types of damage, or locations.13 For example, in workmen’s compensation insurance, major exclusions could be the liability to employees of contractors of the insured (unless specifically declared), war and terrorism, as well as pollution and radioactive and nuclear energy risks. If your organization is bidding on a contract in a war zone, or is about to sign a contract to work with hazardous materials, it is important to calculate all risks and add an endorsement. Workmen’s compensation insurance limitations can vary; therefore, when negotiating, try to avoid higher ceilings and limit the “third party” to only the first-tier third persons—i.e., the organization and its employees—and avoid broad language like “organization and all its subsidiaries and/or subcontractors.” In a general liability policy, there might be exclusion for claims related to professional negligence or failure to perform your professional duties. In order to protect your organization against such claims, you would need to purchase separate professional liability insurance, also known as “errors and omissions coverage.”14 Errors and omissions insurance protects an individual or a company from bearing the full cost (up to the amount of the policy) of defense for lawsuits and related cost of lives or property lost relating to an error or omission in providing covered professional services. It protects against claims arising from actual or perceived negligence, errors, and mistakes in the performance of service for others.15 The other typical exclusion from general liability might be that it does not cover “unfair or discriminatory employment practices, including hiring and terminationrelated claims.”16 Further, “[e]xcluded claims might be related to demotion, reassignment, employee evaluation, discipline, harassment, and other employment-related policies.”17 A separate endorsement called “employment practices liability insurance” covers claims for discrimination, harassment, and wrongful termination. The negotiator also needs to watch out for exclusions such as damage to an organization’s product/ services, war, or expected or intended injury that might not be covered by your organization’s policy. In a comprehensive automobile liability policy, there are usually exclusions for intentional malicious abuse by the policy holder, recovery of Figure 10. Federal Regulations FAR 28.303 and 45.103, “Responsibility and Liability for Government Property,” declares that contractors are responsible and liable for government property in their possession, unless otherwise provided by the contract. If government property is in the possession of the subcontractor, the rule applies to the subcontractor as well: Subcontractors are liable for loss or damage of government property furnished through the prime. The clauses also set forth that the prime/sub can reduce/eliminate liability if a fixed-price, cost-reimbursement, or sealed bid service contract is negotiated where the contractor has only limited, indirect control over government property located at the government installation. Liability reduction, however, is subject to sufficiently protected government interests. Typical Commercial Provisions In the commercial world, cargo insurance companies provide financial reimbursement for financial losses if exported goods are damaged or destroyed before delivery to the importer. Major exclusions are for losses caused by improper packing or when customs officials reject the delivered goods. It is important to make sure that your negotiated contract defines if cargo insurance excludes claims for abandoned property, importers’ failure to pay, spills or other damages due to the product’s nature, and/or damages at port cities after cargo is unloaded. personal property in case of theft, as well as normal wear and tear of the vehicle (e.g., tire or transmission damage). It is also important to have an idea what exclusions are present in your subcontractors’ policies prior to signing the contract, even if they present a certificate of insurance with proper coverage. Some organizations have corporate policies that prohibit giving the other party copies of their insurance policies, but if you do not ask, you will never be able to estimate all possible risks that might come along. Limitation of Liability As we saw in the prior section of this article, indemnification coincides with the insurance provision of the contract. However, it is not the only provision that is closely tied with the insurance clause. One major provision that you should look out for is the “limitation of liability” provision, which is sometimes italicized for its significance. Not all contracts have a limitation of liability clause; however, if it is deemed necessary, the limitation of liability clause plays a major role in contract formation and negotiations. The limitation of liability is a written statement that serves as a disclaimer to limit conditions or instances under which the Journal of Contract Management / Summer 2011 37 negotiating win -win insurance provisions: current corporate insurance best practices disclaiming party may be held liable for loss or damages.18 A limitation of liability clause typically limits the liability of the firm to some proportion of its fee/profit or a defined dollar value. The first step in successful negotiation of the limitation of liability clause with your client is to initiate a frank discussion of risk allocation concepts.19 Your customer should understand tasks that you will be performing in order to complete your product/project. Since the product/project is substantial compared to the risks you will be undertaking, the limitation of liability must be applied appropriately. In negotiations, a discussion regarding how the price could change based on whether a limitation of liability clause is included or excluded from the contract could help to reach an understanding between the parties. Your customer can offer joint sharing of risk and liabilities among the parties. In some organizations, this is considered a common practice, as long as it protects the organizations’ interests in particular circumstances. It is best to get together with your proposal team to assess all risks prior to making decisions regarding sharing of liabilities. On the safe side, risk or liability should be assumed from the organization’s own actions, and not actions of others, whoever they might be—i.e., partners, customers, or third parties. From the seller’s perspective, when there is more than one liability provision—e.g., indemnification, limitation of liability, and termination for default—the contract should contain an overall cumulative monetary limitation of liability. Even if you can add an endorsement to an insurance policy to increase your limitations of liability to satisfy contract requirements, on the safe side, it’s best to negotiate a lower liability and to keep it at or under your organization’s insurance policy requirements. Waiver of Subrogation Rights Have you ever seen a provision with the demand to waive your organization’s rights of subrogation? If so, I hope you consulted your organization’s legal counsel. The right of subrogation is the right to pursue someone else’s claim as though it were your own. In legal language, subrogation is “the substitution of one person in the place of another with reference to a lawful claim, demand, or right, so that he or she who is substituted succeeds to the rights of the other in relation to the debt or claim, and its rights, remedies, or securities.”20 Usually, the waiver of subrogation clause is placed in the contract in order to minimize claims or lawsuits among the parties.21 38 Summer 2011 / Journal of Contract Management If a claim arises, and you are the innocent party, the insurance company will reimburse you and can sue the other party for damages on your behalf. Thus, the risk of loss shifts from organizations to the insurers. Even the waiver of subrogation is an important tool for risk allocation, and can be beneficial in some cases; leaving the insurer to pursue the guilty party is not such a great idea. Consulting your organization’s guidelines is always a must, but in most cases, organizations recommend avoiding waivers of subrogation on behalf of your company. Precise Wording In the legal/insurance world, precise word usage can add to or completely change the meaning of the whole provision. As an example, let’s look at negligence, which is the failure to exercise the standard of care that a reasonably prudent party would exercise in a similar situation.22 For example, as a part of your indemnification provision, your contract could have the following language: The seller agrees to indemnify and hold harmless the buyer against any and all liability, claims, suits, losses, costs, and legal fees caused by, arising out of, or resulting from negligence or misconduct during performance of this contract. You might want to rethink this language, limiting “negligence” to “gross negligence” and “misconduct” to “willful misconduct.” Gross negligence actually adds willful and deliberate intent to the meaning of “negligence.” By adding a word, you can save your company significant liability just by limiting any negligent conduct to strictly willful and deliberate conduct. Another example would be negotiating unspecified “damages” verses “direct damages.” Direct damages are foreseeable and arise from direct breach of contract. Indirect damages, on the other hand, are damages resulting from, or as a consequence of, direct damages.23 When the contract has a broad definition of “damages,” or does not specify what kind of damages you can use in case of breach, claims can be recovered for damages that result directly from the breach, such as the cost to repair or complete the work in accordance with the contract documents, the loss of value of lost or damaged work, and also for damages that result from consequential damages that include loss of product and loss of profit or revenue and may be recovered if it is determined such damages were reasonably foreseeable or within the contemplation of the parties at the time of contract formation. This is a factual determination that could lead to the contractor’s liability for negotiating win -win insurance provisions: current corporate insurance best practices an enormous loss.24 For example, you can word a part of your indemnification provision regarding damages as follows: “Indemnification under this contract shall be limited to claims by the buyer for direct damages, excluding third-party claims.” com/pressroom-publications-TheChickenor theEggInsuranceandIndemnifica.html. 9. Ibid. 10. Ibid. 11. Howry LLP, “Your ‘Additional Insured’ Status: What Does It Really Get You?” (May 24, 2004), available at www.constructionweblinks.com/Resources/Industry_ Reports__Newsletters/May_24_2004/insured.html. 12. Ibid. 13. Definitions of business insurance exclusions by www.investorwords.com. 14. See Jim Cochran, “Understand the Exclusions of Your General Liability Insurance Policy—Don’t Be Left Uncovered” (July 7, 2010), available at http://ezinearticles. com/?Understand-the-Exclusions-of-Your-General-LiabilityInsurance-Policy---Dont-Be-Left-Uncovered&id=4607957. 15. Definition of errors and omissions insurance by www.businessdictionary.com. Conclusion As contracts professionals, one of our main responsibilities is to secure the most favorable terms and conditions in our contracts in order to protect our organizations from unnecessary financial exposure. Each contract manager should review all of the contract terms and conditions in order to determine which clauses relate to the contract’s insurance provisions and how to best approach the overall business deal. Negotiating the most favorable insurance provisions in contracts can help minimize risks and costs for businesses. In this article, we reviewed the most relevant insurance provisions that you can encounter in a commercial or federal contract. However, consulting a legal or risk management professional is a must prior to finalizing insurance provisions in the contract in order to avoid placing your organization in undue risk. JCM 16.Cochran, op. cit. 17. Ibid. 18. See definition of limitation of liability, available at www.businessdictionary.com. 19. “Drafting an Enforceable Limitation of Liability Clause” (Camilleri and Clarke Associates), available at www. camillericlarke.com/newsletters/customer-files/ 29-drafting-liability-clause.htm. 20. Definition of subrogation, available at www. legal-dictionary.thefreedictionary.com. 21. See Kenneth A. Slavens, “What is Subrogation…and why is my Contract Waiving it?” (December 2000), available at www.irmi.com/expert/articles/2000/slavens12.aspx. 22. See definition of negligence, available at www.merriam-webster.com. 23. See discussion of direct and indirect damages, available at www.uslegal.com. 24. See Richard E. Neff, “Managing Risk in Technology Licensing” (May 17, 2010) (reprinted and/or reposted with the permission of Daily Journal Corp. (2010)), available at http://nefflaw.com/2010/05/17/ managing-risk-in-technology-licensing. Endnotes 1. 2. Adhesion contract (a.k.a., “take-it-or-leave-it contract”): “A contract in which one party has substantially more power than the other in creating the contract. For a contract of adhesion to exist, the offeror must supply a customer with standard terms and conditions that are identical to those offered to other customers. Those terms and conditions are not negotiable.” Derived from www.investopedia.com. Contractors subject to CAS 416, “Accounting for Insurance Costs,” undergo through the joint Defense Contract Audit Agency/Defense Contract Management Agency audit to determine whether a contractor’s group insurance costs claimed on government contracts meet the measurement, assignment, and allocability requirements per FAR Subpart 31.2. 3. 42 U.S. Code (U.S.C.) §§1651–1654. 4. 33 U.S.C. §§901–950. 5. See “Defense Base Act definitions,” available at www.dol.gov. 6. Definition of indemnity, available at www.wisegeek.com/ what-is-indemnity.htm. 7. Michael Pollick, “What is Indemnity?” available at www.wisegeek.com/what-is-indemnity.htm. 8. See James Stilwell, “The Chicken or the Egg— Insurance and Indemnification Clauses in the Same Contract” (2004), available at www.andrewskurth. Journal of Contract Management / Summer 2011 39
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