TORUS
SOCIAL ACCOUNTS 2015/16
Helena Partnerships social accounts will be presented in two parts:
1.
2.
3.
4.
Financial accounts
Project outcomes and return
Conclusions
Recommendations
PART ONE: FINANCIAL ACCOUNTS
The purpose of the financial accounts is as follows:
1. To provide information for investment decisions
2. To report on performance
3. To report on compliance to the Social Value Act
These accounts will provide a summary of the investments and the return by the following categories:
1. Environmental
2. Economic
3. Social
Reporting
The return, due to the nature of social investment does not always have a monetary value but should have a social value. Social value can sometimes be
ascribed a proxy financial value. Therefore return will be shown in these accounts using the following measures. Each of these measures has relevance to
decision making.




Outputs
Outcomes
Proxy values
Financial return
Definition: The multiple of the outcome – which addresses the aim
Definition: The change that has taken place
Definition: A financial proxy value ascribed to outcome.
Definition: Cash return
The proxy values used were developed by HACT. They are well being values which are gained by an individual and reflect the increase in well being
experienced by an person following a successful project. The value is the equivalent cash value a person would need to have the same uplift in well being.
Qualitative assessment
Each project in which resource and finance is invested will have varying degrees of complexity. Social investment is intended to provide a solution to a
problem. The complexity and difficultly in solving the problem will vary according to the nature of that issue.
For example getting a healthy and experienced adult into work will be relatively easy compared to helping a poorly educated, young person with complex
barriers and a drug habit to attend and complete a training course. The ratio of resource needed to the outcome will be greater in the latter, resulting in
fewer outputs. Thus productivity and value for money should always be assessed within the context of the project.
FINANCIAL ACCOUNTS
Investment
£427,892
Project
Photovoltaic Cell Installation
External Wall Insulation
ENVIRONMENTAL
Outcome
Properties with improved
energy efficiency
Properties with improved
energy efficiency
Outputs
2146
Reduction in carbon in year
1,966
51
290
TOTAL
2,256
FINANCIAL
Investment
£338,524
£1,897,982
£400,000 written off
Project
Financial Inclusion/Money
Advice
Projected savings from
energy schemes
My Home Finance: Low cost
loans
Outcome
Additional income for
tenants
Additional income for
tenants
Estimated savings against
high 272% APR
TOTAL
TOTAL paid direct into ren t
account (included in above
total)
Value
£4,342,145
Number of tenants helped
2,252
£886,007
n/k
£54,749
313
£5,300,301
£1,258,171
SOCIAL RETURN
Investment
£756,369
£73,239
Project
Employment
Employment under 25’s
Training
Training under 25’s
Under 25’s
Outcome
People helped into work
People helped into work
People completing training
People completing training
Improved confidence
Volunteering
CVs and Portfolios
Outputs
385
118
430
180
30
48
339
HACT Well Being Value
£2,596,368
£927,668
£425,524
£232,415
£139,766
£67,235
n/a
£351,168
Health
£74,839
Digital inclusion
Improved health
Improved confidence
Feeling in control of life
Relief from depression
Improved digital skills
Job search on line
Access to internet
185
49
13
18
233
120
212
£1,199,281
£350,503
£113,011
n/a
n/a
n/a
£234,803
SOCIAL ACCOUNTS 2015/16 PART 2: PROJECT OUTCOMES AND RETURN
The purpose is as follows:
1. To provide a summary of some the projects
2. To provide more detail on outcomes
3. To summarise the nature of the investments made
The social return is expressed in outcomes, outputs and in monetary terms using well being values developed by HACT.
The case studies of projects under each strategic theme.
1.
2.
3.
4.
5.
6.
Environment
Employment
Young People
Digital inclusion
Financial Inclusion
Health
ENVIRONMENT
51 HOMES WRAPPED IN EXTERNAL
WALL INSULATION
TENANTS COULD SAVE UP TO £400 A
Torus is committed to playing its part in improving the environment
and helping tenants enjoy warm and comfortbale homes.
YEAR ON THEIR ENERGY BILLS
We have invested in external wall insulation to the last of our nontraditional housing, reducing heat loss and making energy bills more
affordbale
2146 PHOTO VOLTAIC CELLS FITTED
£300,000 of exernal funding from REECH was granted to us towards the
cost of the external wall insulation.
TENANTS COULD SAVE UP TO £150
A YEAR ON THEIR ENERGY BILLS
We fitting photo voltaic cells to hundreds of our properties to reduce
carbon emissions and to help reduce tenant’s electricity bills.
.
CARBON EMISSIONS REDUCED
BY
2256 TONS
OUTCOME STATEMENT
The energy efficiency of our homes has been improved and the cost
of maintaining a warm home is being reduced.*Any savings are dependent on how
heating systems are used.
EMPLOYMENT
503 PEOPLE FOUND
WORK
630 people
completed training
SOCIAL RETURN
£4,181,975
Employment is a priority for Torus. We invested over £750,000 in services to help
people find work and training including:
Job Clubs
Funds to overcome barriers to work
Job Events
Intensive support to complex families
Intensive support to residents on priority neighbourhoods
Wage incentive schemes
Physchological confidence training
Employability skills BTEC level
Pre-employment course in construction
We attracted over £130,000 of external funding to help people get into work in
the travel industry , including free travel passes and training for coach drivers,
track maintenance and HGV drivers.
OUTCOME STATEMENT
Torus is proactively helping people to find and enter into work
YOUNG PEOPLE
OVER 2000 YOUNG PEOPLE
WERE ENGAGED
118 FOUND WORK
339 CVs AND PORTFOLIOS
CREATED in roommoo which had
20,000 page views
180 YOUNG PEOPLE TOOK
PART IN TRAINING, 38
VOLUNTEERED AND 30
IMPROVED THEIR
Young people remain a focus for Torus. They are our tenants and
citizens of the future. Torus invested directly in the following projects to
help young people in our neighbourhoods:
Apprenticeships
Make it Happen
GGHT Youth Panel
Helena Youth Voice
Job Boot Camps
Roomoo – a new web site to connect with opportunies and build a CV
and porfolio
One to one mentoring
Unlocking Potential
CONFIDENCE
*training & employment figures included in the employment accounts above
SOCIAL RETURN
£1,367,084
OUTCOME STATEMENT
Young people are being helped to find opportunities, engage in
positive activites and fulfil their potential
DIGITAL INCLUSION
233 people improved their
DIGITAL SKILLS
WE HELPED 212 PEOLE GAIN ACCESS
TO THE INTERNET
120 PEOPLE WERE HELPED WITH
SEARCHING FOR A JOB ON LINE
14 VOLUNTEER DIGITAL CHAMPIONS
SIGNED UP TO HELP OUT TENANTS GET ONLINE
SOCIAL RETURN
£234,803
WORK PLACEMENTS FOR
YOUNG PEOPLE HAVE BEEN PROVIDED TO HELP
THEM GAIN EXPERIENCE AND HELP OTHERS
Helping our customers get on line is a priority for Torus. We aim to have 80% of
our customer transacting with us on line by 2020. Some of our tenants will
struggle with the technology, the cost and the skills needed to do this.
We provide free support sessions provided in community venues. Tenants are
invited to drop and learn new digital skills and become familiar with the
technology. Or support included:
Digital for all sessions
Free internet connection to 20 homes
Working with local libraries
IT suite in Bewsey and Dallam community centre
We use Learn My Way at the Digital for All sessions, which is an online training
system that helps people learn and practice digital skills.
As well helping tenants transact with us on line, Torus helps tenants develop the
right skills to claim benefits on line and search for a job search on line.
OUTCOME STATEMENT
Torus is supporting tenants to get on line and develop digital skills
FINANCIAL INCLUSION
£4,342,145 IN
TENANTS GAINED
ADDITIONAL INCOME
For every £1 we invested in money advice
tenants gained nearly £13
Advice was given to regarding over
£400,000 of debt
Welfare reform advice sessions run in
priority areas
313 Tenants saved £55,000 in
interest when compared to typical
high cost loans
313 low cost loans were made to tenants
Torus provides homes to many tenants on lower incomes and on state benefits.
We provide guidance and one to one support to help tenants maximise their
income, gain additional income and grants and access low cost loans.
Our programmes under financial inclusion include:
Money advice
Budgeting advice
Debt advice
Low cost loans via My Home Finance
Over £1,250,000 was paid direct into rent accounts helping tenants pay rent.
We also invested half a million pounds in My Home Finance to help provide low
cost loans to tenants and fund a debt advisor in the St Helens Citizens Advice
Bureau to hel people manage their debts
OUTCOME STATEMENT
Torus is helping people to gain additional income, manage debt and
avoid high cost loans
WELL BEING
OVER 1,000 PEOPLE ATTENDED
Torus has invested in projects that help tenants improve their well being, both physical
and mental.
HEALTH ACTIVITES AND EVENTS
We have worked on the following:
185 PEOPLE REPORTED AN
Healthy ageing activities
Chip Pan Amnestsy
Mens health projects
Activities for older people
Friends & parents of Bewsey and Dallam
Polinia Bewsey and Dallam
Healthy eating
Supporting more vulnerable tenants
INCREASE IN THEIR PERSONAL
WELL BEING
We have engaged men through arts and media to help improve mental well being.
Activities for older tenants include events on exercise, avoiding falls and sessions on
dementia.
We have worked with more vulnernable tenants through our Staying Home Team who
work closely with people to give them the support they need to saty in their own home
and avoid going into hospital.
OUTCOME STATEMENT
Torus is helping tenants to improve their well being
49 people said their confidence
had improved while 18 people
found some relief from
depression.
41 PEOPLE VOLUNTEERED IN
WELL BEING RELATED ACTIVITIES
SOCIAL RETURN £1,662,794