[MU-HR-11-B] Understanding Personnel Actions Munis-Human Resources: Actions Entry COURSE DESCRIPTION The Personnel Action Entry features found within Munis provide you with the ability to enter employee changes in a secure manner, allows for distributed approvals through workflow, permits you the flexibility you need to enter changes without need to adhere to strict timelines tied to Payroll processing and allows for efficient and effective reporting of changes made to employees based on a number of reporting parameters. This session will provide a general overview of the process for users who do not yet utilize the feature or use it in only a limited manner. It will also provide an opportunity to seasoned users to explore additional options that are available. WHY PERSONNEL ACTIONS? There are a number of reasons why you should be utilizing Personnel Actions as the “method of choice” for entry of employee data changes to your HRIS. Security First and foremost is Security. If you are entering new employee information or changes to information to existing employees directly into the Employee Master file or to Job/Salary or Deduction/Benefit records, you are making changes directly to LIVE data and impacting your payroll process immediately. Changes made in this manner are not subject to oversight or review nor are these changes subject to approval by authorized users prior to impacting payroll. From an auditing standpoint there should be a procedure whereby data entry that impacts your payroll process should be subject to review and approval prior to being posted into “Live” payroll data. You don’t allow employees to purchase items using the City’s credit card without approval so why would you allow a user to add an employee or given an employee a raise without the same thing? By utilizing Personnel Actions Entry as the method for making changes to the employee data that directly impacts your payroll you have the ability to implement strict security controls over the process. Timing If changes are made directly into the Employee data records (Employee Master, Job/Salary, etc.) those changes impact the payroll process immediately. Often, however, you receive changes to employees that don’t take effect for weeks (employee promotions, pay increases, changes to benefits). The Payroll Generation process looks at the information that exists in the employee profile at the moment the process is run. If a change to an employee pay rate or deduction amount shouldn’t take effect until some future payroll period you would need to wait to make that entry until the Payroll department has completed processing on the last payroll that should use the OLD information. You rarely have the opportunity to go ahead and get the information entered into the system when you get the request. With Personnel Actions Entry, actions are entered with an effective date, thus allowing you the opportunity to go ahead and get the information entered into the system now and have the changes posted over on that effective date. From a workload standpoint this allows you to spread the data entry tasks out rather than face a major crunch immediately prior to the new payroll period. Efficiency How often do you experience delays or mistakes in payroll because a critical piece of information was delayed or lost in transit from department to department? Wouldn’t it make more sense to have the department or individual who first receives change request information to go ahead and enter it into the system? Setup options, both procedural and functional, are available within Munis that can allow departments to begin keying information for their employees directly into the system and notify you in real time that those changes are entered and ready for review and approval. Reporting and Tracking A number of sites have requirements to provide periodic detailed Personnel Reporting to Council or Board and often times those reports take a significant amount of time to collate and prepare. An automatic feature of the posting process for Personnel Actions is the creation of an action history record, including a snapshot of key data elements that are a part of any employee change. In addition, the code values that are assigned to each personnel action (the “What” and “Why” of each actin) can be structures in such a way that providing data to your School Board or City/County Council regarding the number of New Hires, Terminations, Promotions/Demotions, etc., can be produced in a matter of minutes rather than in a matter of hours or days. In fact, depending on the tools you use to produce these reports, options can be provided such that real time snapshots of these statistics can be provided to those end users in real time and “on-demand” potentially eliminating this task from your list of responsibilities. The data is available immediately because of the method you use to make these changes to your employee data. SO HOW DO WE MAKE THIS HAPPEN? Personnel Actions - Functional Basics To help you better understand the process let’s first take a look at what happens in Munis when Personnel Actions is utilized. Understanding Personnel Actions 2 When you make changes to employee data using Employee Master Maintenance or any of the other “direct menu access” maintenance options, you are making changes to “LIVE” data records. As we discussed earlier, these “Live” data records are what other Munis Payroll/HR functionality use when generating payroll or creating reports or other data inquiries. This is what the information for a particular employee/record looks like NOW. When you use Personnel Actions as your entry method, the first thing Munis does when creating a Personnel Action is to make a copy of all of an employee’s LIVE data. Then when you proceed to make the necessary changes you’re actually making changes to those record copies. Only after the action has been posted do you see the changes you made within the action actually reflected in the employee’s live data records. Personnel Actions - Security From a security standpoint the differences between Live and Pending are as follows: Understanding Personnel Actions 3 HR-PR Role Definition > Category Access The “Category Access” portion of the HR/PR Role Security definition is where you define whether a user can make changes to an employee’s “LIVE” data record or whether that user must use Personnel Actions to make any necessary changes to an employee profile within Munis. In the example shown above, “ROB” can only look at the LIVE data records that impact the payroll process (Employee Master or Employee Pay or Employee Deductions). If ROB is going to make any changes to those records, he must do so through Personnel Actions. You can carry this through to any and all users who will have access to employee data within Munis, regardless of whether you plan to task them with any changes to employees. This is the screen where you control WHAT a user with menu access to Employee Inquiry or any of the Centrals programs or Webparts available for employee information access and at what level they’re able to access it. The other two columns --Terminated Employees and Projections – control access from within the Terminated Employee archive or the Salary/Benefits Projection module, neither of which will be reviewed in this session. An additional nugget to discuss here – the data access options available are as follows: No Access – user cannot see anything within these data records Update/Delete – user has full access and can see/touch anything in this data table Hide SSN (Upd/Del) – user cannot see/maintain Employee Social Security Number but can view/maintain all other data fields. Inquiry Only – User can see all information from within this particular data record Hide SSN (Inquiry) – User can see all information from within this particular data record EXCEPT employee SSN. When you are configuring your user roles do pay attention to what you intend that user to do and whether or not that user should have access to an employee’s social security number. MUNIS Tip – Only a user tasked with adding a brand new person to the system (New Hire) must have access to the SSN field. If a user will be tasked only with updating information on an existing employee, consider using one of the “HIDE SSN” options. Understanding Personnel Actions 4 Personnel Actions – Setup Before you can use Personnel Actions there is some code setup that must take place. There are three tables that can be populated though only one of these is required. Guidelines for setup of each are outlined here. 1 - PERSONNEL ACTIONS CODES (REQUIRED) Understanding Personnel Actions 5 The Action Code values are required. These codes are 4 A/N codes meaning you can use of to 4 alphanumeric values when structuring your codes. In some sites, these are the only codes defined. The other two options that we will discuss in a moment (Reason/Authorization and Supporting Action) aren’t even used. This is a viable option but let’s discuss that further in a moment. In addition to the action code values, which are your creation, there is also a Category value that needs to be assigned which is a Munis system value. For every code you create you will need to assign a category code. These values serve three purposes. 1. They let you classify your Personnel Action codes into logical categories (New Hire or Salary change or Benefit change, etc.). 2. The category codes assigned here directly link to Workflow Business Rule types 3. The category code you assign will also, in some cases, cause the process to function a bit differently. To break this out a bit more fully: Category N Description New Hire Business Rule Type PMN Functional implication Employee number/SS does NOT exist in the system. Used for New Hires only. Also causes display of “Condensed Pending Master File” screens when entering a new employee. This category is also used automatically by the system if integration from Applicant Processing functionality is implemented Understanding Personnel Actions 6 R Rehire PME S Salary Change PMS E B Evaluation Benefit Change PMW PMB I Injury/Incident PMI O Other PMO T Termination PMT L Leave PML A V Attendance Civil Service Validation PMD PMV Employee number/SSN DOES exist in the system but status for that employee is set to “I-Inactive” or employee has been moved to Terminated Employee database. Used to “re-hire” or “reinstate” a terminated employee or employee returning from extended leave Used for actions that impact employee job/salary records. These include both position/job change (transfer, demotion, promotion) or Salary/Wage rate changes (COLA, Increases, Decreases, assignment of stipends, etc.). Used for Evaluation actions Used for Benefits changes. Primary functional impact is that actions defined with Category B cause Benefits History records to be created rather than standard actions history record. Data captured for these actions are pulled from Employee Benefits rather than Job/Salary Used for actions that are caused by employee accident/injury Used for primarily actions that impact employee demographic or contact data. In other words, actions that don’t fall under one of the other options Used to process employee termination or separation actions Used to record actions that put an employee out on extended leave (FMLA, Military, Injury, etc.) Category L actions require input into fields on the action header record for Estimated Return date and length of leave. In sites that do use Seniority calculator feature, these values on a Category L action can be used in calculation of seniority for employees who have utilized leave within the evaluation period You may not use all of these values. The most common ones typically include: N – New Hire S – Salary Change B – Benefits Change Understanding Personnel Actions 7 T – Termination O – Other L – Leave Some of the others are optional and, to be quite honest, are rarely used. When you’re creating these codes you also have the opportunity to pre-define some of the other features in Munis that may or may not apply to a particular code type at your site. Default Program – when a particular action type is initiated do you want the system to automatically open up a particular Employee Data Maintenance screen? For a “Benefits” action would it be helpful to have Munis automatically open the Employee Benefits screen? For an Address or Date change action, would it make for a more efficient process if the employee master screen to open automatically? Something to consider when defining your codes. If the answer is Yes, then select the screen to open from the drop-down menu options provided. Default On-Board – if you’re using the On-Boarding feature in Munis, should a particular Onboarding protocol be applied to the employee being entered? Might make sense, particularly for your new hire actions. Survey Code – if you are using the Munis Survey function, should a survey record be created and a link sent to the employee upon creation of this action? Some sites are using surveys for Employee Termination/Separation actions, thus it might make sense to pre-define that function at the action code level. Please refer to other Personnel Action documentation on the Munis Knowledgebase for additional information on these or the other features available within Personnel Action Code maintenance. The ribbon menu option for Rapid Entry will be reviewed a bit later in this document. 2 - REASON/AUTHORIZATION CODES (OPTIONAL) The Reason/Auth codes are optional so far as Munis is concerned. You can certainly build into your Personnel Action Code schema sufficient detail so that the code itself describes fully the “What” and “Why” for each of the actions you perform. The biggest advantage to using Reason/Authorization codes in your coding schema is to allow you to define a more detailed workflow notification and approval chain. For example, it is common in school districts to have different offices or departments responsible for maintenance of Instructional and Administrative staff and for Support staff (Certified vs Classified). If you utilize the Personnel Action code to distinguish between Certified and Classified employees, then only the category value “N” will be used when defining your workflow business rules. If, however, you choose to incorporate the Reason/Authorization codes into your structure you open up the possibility of routing Certified New Hire actions to one office and Classified New Hire actions to another. Understanding Personnel Actions 8 In the example shown above, ALL new hires for location 135 will be routed to Ms. Spina for approval at this step. If, however, Reason/Authorization codes were defined to stipulate the TYPE of new hire, we could use this to stipulate that Mrs. Spina would be responsible for a certain portion of new hires and that another user would be responsible for any other types. Understanding Personnel Actions 9 To give you a better idea of the approach consider the following code setup option: CURRENT CODE CATEGORY REAS 01 02 03 04 05 06 18 25 15 17 10 11 14 26 27 38 50 51 52 53 54 59 70 71 72 73 74 79 22 32 37 39 10 10 10 10 10 10 20 20 20 25 25 25 25 25 25 25 40 40 40 40 40 40 50 50 50 50 50 50 60 60 60 60 N N N N N N S S S S S S S S S S T T T T T T L L L L L L O O O O 10A 10B 10C 10D 10E 10F 20A 20B 20E 25B 25C 25D 25E 25F 25G 25H 40A 40B 40C 40D 40E 40F 50A 50B 50C 50D 50E 50F 60A 60D 60F 60G 85 70 70 B B 70A 70B 70 B 70C 70 B 70D 70 B 70E DESCRIPTION FULL-TIME HIRE PART-TIME HIRE REHIRE - FULL-TIME REHIRE - PART-TIME TEMP/SEASONAL HIRE REHIRE - TEMP-SEASONAL HIRE PROMOTION DEMOTION POSITION RECLASSIFICATION MERIT PAY DEVELOPMENTAL PAY PROBATION COMPLETE TRANSFER WITH PAY CHANGE TRANSFER NO PAY CHANGE PAY & CLASSIFICATION STUDY MISCELLANEOUS PAY CHANGE RESIGNATION DISMISSAL RETIREMENT DECEASED REDUCTION IN FORCE OTHER TERMINATE MILITARY LEAVE CIVIL LEAVE FMLA LEAVE WITH PAY LEAVE NO/PAY OTHER LEAVE ADMINISTRATIVE CHANGE NAME/ADDRESS CHANGE EMPLOYMENT STATUS CHANGE OTHER MISCELLANEOUS CHANGE BENEFITS CHANGE - OPEN ENROLLMENT ADJUST BENEFITS BENEFITS CHANGE - QUAL/MARITAL STATUS BENEFITS CHANGE - QUAL/CHILD STATUS BENEFITS CHANGE - SPOUSE JOB CHANGE In this schema you have about a half dozen personnel action codes being used. The codes define basic action types (New Hire, Salary Change, Job/Position Change, etc.) The Reason/Authorization codes then further clarify the type of new hire or salary change – the “Why” a change is being made. Understanding Personnel Actions 10 That’s not to say that there are separate workflow business rules being defined for each of these combinations but this does allow for the possibility to define it that way if your business practices require it for any reason. To define these codes, select the menu option for Miscellaneous Codes from the Personnel Actions menu and then select AUTH-Action Reason/Authorization as your Miscellaneous Code type. Codes defined for this field are up to 4 alpha-numeric characters in length and require both a short and a long description. The Data field will not be populated for these code types. 3 – SUPPORTING ACTION The Supporting Action field is completely optional and is not used in all sites. Those that do utilize it use it primarily to add an additional layer of description to a particular personal action. Unlike Personnel Action Codes or Reason/Authorization codes described above, there is no impact on Munis functionality or Workflow by using or not using these codes. Sites that do use them seek additional classification for certain action types primarily for reporting or internal statistical tracking purposes. In addition, sites that utilize these codes typically will use them for some but not all action types. Understanding Personnel Actions 11 To set these codes up you can use the folder icon ( ) found to the right of the field or access Miscellaneous codes and select the code category ACT2 – Personnel Supporting Action Code option from the list provided. These codes are also up to 4 Character A/N values and require both a short and a long description. The Data field is not populated for these code types. As an example of where these codes might be found beneficial is for a Benefit Change that is done as a result of a Qualifying Life Event (QLE). One option might be: Code - 70 – Benefits Change Auth – 70Q – Qualifying Life Event Supp – 70M – Marriage WORKFLOW BUSINESS RULES Once you have your coding schema laid out and defined through Personnel Action Codes, Reason/Authorization Codes and Supporting Action codes, the next step is to define your Workflow Business Rules. As a refresher, the Personnel Action Process is as follows: Step 1: Start your action Step 2: Make your changes to employee data records Step 3: Post your action However, one of the primary reasons for incorporating Personnel Actions Entry into your procedures is to include authorized approval to changes made to your employees. While you will be defining an effective date into the action you are creating, nothing is going to magically happen on that data to post that pending action over into your live dataset. Someone is going to have to push the Output/Post button to make that happen. An alternative to this is to set the Actions Post process to happen regularly through use of the Munis Scheduler utility. Either way, with Workflow approvals in place, no matter which option you choose to use for moving pending actions over to “LIVE” – this process will not post actions that have not been approved prior to the posting operation. This is where you get to insert the controls that are so necessary to your operations. Understanding Personnel Actions 12 Workflow business rules are defined at two levels for Personnel Actions 1. At the Personnel Action Category level. The business rule type definitions are indicated on the chart found earlier in this document. Each Personnel Action category value has a corresponding Workflow Business Rule type defined for it. 2. At the Reason/Authorization level. When defining Workflow Business Rules you have the option to stipulate, for example, that PMN – New Hire Actions defined with Reason/Authorization code value X goes to person 1 and those with code value Y goes to person 2. This is optional and even if you use this feature for some action types you may not use it for all. In addition, for each Workflow Business rule you define you also have the option to stipulate different notification/approval chains based on Location or GL Segment or Job Class or any of a number of other options that are available. This document will not go into great detail on Workflow Business Rule setup. For that information please refer to any number of great documents available on the KB that are designed specifically for this purpose. As a summary, however, please consider the following: 1. If workflow is to be used for a particular action type/category, at least one rule must exist for that category value. Understanding Personnel Actions 13 2. Workflow business rules can be defined so that actions of a particularly type/category for all employees in a particular location or ORG or GL Segment or all employees with a particular Job Class or Job Class range can go to one person and those with a different location go to another. If that is what you want then a rule needs to be created using that particular value. 3. The fields for these options are optional. If any/all are left blank then that is telling the system that “All New Hires” or “All Category S actions” go to a particular individual or group of individuals. 4. Business Rules can have Approvers defined as specific Workflow Approvers (as defined within the Workflow Approver table by Munis User ID) or as specific User Roles. 5. Business Rules can be defined as Notification Only should you wish to have someone notified that a particular action has been created but don’t require their input or approval. Say, for example, you wish to have IT notified of a new hire but you really don’t need them to approve the action. One caveat here, though. If a notification is sent and the action is fully approved and posted before the individual notified clicks the notification to review the action, there is the possibility that the record will no longer be available for viewing. The notification being sent contains a link to the pending action and if that pending has been posted it won’t be there anymore. USING PERSONNEL ACTIONS Menu Option – Actions Entry OK – so we’ve got the codes setup and the business rules established. Now what? Take the option for Actions Entry found on the Personnel Actions menu Understanding Personnel Actions 14 (Munis > Human Resources/Payroll > Personnel Actions > Actions Entry) Take the option to Add a record and provide the following information: 1. Employee Number – whose record is being changed? You can use the field help option to select the employee from a list or simply enter the employee number, if known. If this action is for a New Hire, simply <tab> through the field and let Munis assign the next available employee number. 2. Effective Date – when should this action take effect? Primarily this date is used to specify when this pending action should be posted over to the live database but in most cases that will also be the date on which the change should be made. For example, first day of employment, first day in new position, first day at new pay rate, etc. 3. What kind of action is this? Use the dropdown menus provided to select the codes appropriate for the a. Action Code b. Reason/Authorization (optional) c. Supporting Action (optional) Primarily this is being used to describe both for now and for later reporting the kind of action you’re entering. It’s the “What” and “Why” for the action and why the change is being made. Additional fields may be populated automatically depending on how the Action Code you selected is defined (On-Boarding Code for example) though it may also be manually populated by you if your procedures direct you to do so. As with other fields, simply select the appropriate option from the dropdown menu provided. The Comment field may also be populated if you wish with a short description of the particulars of this action or as a way to communicate to the approver or the next user “down the line” of something to change or to pay attention to. You are limited here – 50 or 60 characters depending on your current release level. If additional space is needed, click the button found on the main tab of the actions entry screen. This option can be used to enter unlimited text as needed for the action. Your own internal procedures should guide what information is entered here and the method to be used. Click Accept to finalize the entry. Understanding Personnel Actions 15 Some action types may require entry on the Other tab though this is not generally required. As a rule Munis will automatically populate the fields found in the Employee Info block using information currently defined for the employee and you won’t need to change that. Evaluation Score and Pay Off amount and type may be filled but these fields are used for information purposes only and are completely optional. For Category L – Leave actions, however, you will be required to provide information on Leave Length and Estimated Return. Sites that utilize the Seniority Calculator feature in Munis should pay attention to the Seniority Impact flag. When running the calculator employee seniority can be impacted and the number of days between Effective Date and Estimated Return will be subtracted from an employee’s seniority total when any leave actions exist for that employee within the dates you specify when running the Seniority Calculator program. For sites that don’t utilize this feature, you will still be required to input an Estimated Return date but it will be used for informational purposes only. In most HR departments this is usually pretty important piece of information so being prompted to fill it is typically a pretty good idea. Once you’ve completed entry on these screens and clicked the Accept button, depending on how you’ve defined the Personnel Action code selected you may directed to particular screens within the Understanding Personnel Actions 16 employee profile automatically. If not, use the Detail option from your ribbon menu to navigate the Employee data screen(s) in which changes will be made. The procedures you use from this point are identical to those you use today. There is no difference in data entry methodology between “LIVE” data entry and entry within Personnel Actions. The fields, the data and the procedures are identical. The only difference is that when you make changes in “LIVE” Employee Master you’re updating “LIVE” data records. In Personnel Actions, the records your changing are copies of the original. Understanding Personnel Actions 17 “Wizards” or “Centrals” There is an additional option available to users at version 9, 10 and above that are worth discussing. While the functionality is largely the same the user interface might be found to be a bit more user friendly and are worth looking at, particularly if the idea of distributing the employee maintenance workload out to the department or campus level. PERSONNEL ACTIONS “WIZARDS” Found on the HR/Payroll option on the Centrals Menu, these “Wizards” can be used by departments to initiate actions that normally would be delivered the HR department for entry. They are limited in scope and not all action types can be entered using these programs. Employee Changes Let’s take a look at one of these. Employee Changes can be used to make basic data entry changes to the employee’s master record; things like Address or Contact or Phone number, for example. To start the process, select the option from the menu. Search for the employee whose data you wish to change by entering what you know in the field provided. This could be Employee Number or his/her last name. Understanding Personnel Actions 18 Once entered, click Go and Munis will search for the appropriate records. Returned records will display in the list as shown above. Select the employee whose information needs to be changed and click the arrow to the right of the screen to proceed to the next step. The data elements that may be changed are restricted by both the option that you select from the centrals menu and your security profile. In this instance, Employee Changes only allows changes to be made to the Employee Master record. The options available to you are shown on the left and correspond to the folder tabs you see on the Employee Master record. Click the tab on which you wish to make your changes and enter the changed values in the fields displayed. In the Action Effective Date field enter the date this change should be made effective and in the Action Code field select the action code to be assigned to this. As you can tell, it is a bit reversed from normal actions entry – make the data changes first and enter the effective date and action code second. But it makes sense and is something quite easy to train to end users. Understanding Personnel Actions 19 In the case of the Employee Changes wizard, the codes that display are those defined as category O – Other. No Job Changes or New Hires or Termination options are available. This is by design. Once you’ve completed entry on this screen, click the arrow to the right of the screen to proceed. Munis will then display a screen showing you what you’ve changed and allowing you a chance to review it and possibly correct it before submitting it for processing. At any stage of this you can use the arrow on the left side of the screen to go back to your previous step to make changes. You also have the option to scrap the record entirely and start from scratch by clicking the “Restart Wizard” button found at the bottom of each of these screens. Munis also displays a status bar on each screen to remind you of just where you are in the process in case you get lost! Once you’re satisfied that the changes are correct, click Save Employee Changes at the bottom. Munis will then process the record and give you the option to release the changes for workflow review and approval. Understanding Personnel Actions 20 Once released, Munis will notify you that the process was successful Additional options are available to View Pending Actions allowing you to see any additional actions that have been created for this employee or to Restart Wizard to allow to continue your data entry work with the next Employee Change action. Similar processes are available to utilize these wizards for entry of new employee data or employee terminations. OUTPUT/POST As we’ve discussed through this process, no changes made through use of Personnel Actions entry will impact LIVE data until the Output/Post process is completed on the pending action record. This process can be run manually on a single record or on a “Find Set” of multiple records. Be aware, however, that if any record within your find set has not yet been approved (Status is anything other than Y-Approved) then no records in your find set will post. You will get the proof report showing you what data elements will be changed if/when the approval to post is given but you will then be given an error message indicating that “one or more actions have not been approved” and none of the items in your find set will post. Understanding Personnel Actions 21 It is an easy issue to get around. Either browse through the records in your find-set and see what items need to be approved and address each of them that way or refine your search criteria to include Status = Y-Approved so that only approved items are included in your find set. Then repeat the Output-Post operation again and all items will then be posted. You still need to address those unapproved items, however! Another option available, if you’re using the Scheduler feature within Munis, is to assign the posting of Personnel Actions to the scheduler. The system will still only post Approved actions (and those with completed checklists if you’re using that feature as well) but it will 1) not hang up because there are other “Unapproved” or “Uncompleted” items in the find set and 2) provide you with a list of actions that might have been posted but weren’t for the reasons given. Usually sites will schedule this process to run late at night or early in the morning and define it to process all items with effective dates up to and including “Today”. To define this, select the Schedule Post option found in your ribbon menu. Click Define and select the following options: Execute this process “At a schedule time” and then select All to Date as the additional parameter. You can also use additional options but the best method to use to catch all unposted actions and process them on or as closely following their effective date as possible is the All to Date option. Understanding Personnel Actions 22 The screen also gives you the ability to define this for particular actions codes or categories but the most common approach is to have the system run this daily for all actions at the same time. Once you’ve made your selections on the screen above, click Accept. Munis will then take you to the schedule definition page where you can define the timing and frequency of the process, the individuals to be notified and the printer or spool directory to receive the reports produced by the process. Refer to documentation available on the KB for further details on use of the Munis scheduler, including maintenance and administrative tasks or discuss with your site’s system administrator for any site-specific information you might have. Once this process is defined Munis will automatically, in the background, 1. Look for any actions with an effective date less than or equal to (<=) “today’s” date 2. Produce the standard proof reports indicating all actions posted and the individual data fields changed (showing, for changed records, specifics on what was changed, both Old and New) or any records added or deleted 3. Post all actions that have been fully approved and, if checklists are included, have any required steps flagged as completed 4. Hold back all records that are not fully approved or have incomplete checklists and provide you a listing of those actions along with the reason they were not posted. The system will continue to try and post those actions on subsequent runs and if these situations are resolved, will post them as normal. Otherwise they’ll be held back and included on the error listings until such time as those situations are resolved or those actions are deleted from the Pending Action file. Understanding Personnel Actions 23 REPORTING Finally, to reporting! One nice by-product of the Personnel Action Entry method is that, in addition to producing a proof report at the time an action is posted, the system also creates an Actions History Record which includes details of the action (Effective Date, Action Code(s), comments) and a snapshot of the employee’s data (primarily Position/Pay information) as it existed at the time a particular action was posted. There are a couple of things you need to do to insure that these history records are created. Action Code If you want an Actions History record to be created for particular action types/codes, make sure to check the Actions History Default box on the Actions Code screen for this record. Pay Type Codes There is also a check box on the Pay Type master that will need to checked if changes to a particular pay code should be included. This primarily impacts an .xml file that can be created as part of this process but it doesn’t hurt to check the option for each pay code you want to include as part of this action history process as well. Understanding Personnel Actions 24 Accessing Actions History Records There are a number of ways to access these Actions History Records. One way is through the Personnel Actions Menu. The two options here take you to the same data records with one major difference: Actions History Inquiry – is an “Inquiry Only” program that lets the user Look but not Touch. This is the best option to give to most users who have need of this data. Actions History – is a file maintenance program and allows the user with access to this option to make changes to Actions History records or to add or delete records as needed. Now why in the world would anyone want to make changes to Actions History records created by this process? Perhaps an incorrect code combination was used in classifying the type of change made. Maybe a date was mis-keyed. Anything is possible but it’s nice to know that changes can be made when necessary. That said, you want to be careful in who you grant access to the maintenance option. Changes made to this file can be audited but as these changes don’t impact actual employee data, particularly data used for payroll, there is no workflow associated with it. The more common access avenue to these records would be the “Inquiry Only” option. From within here searches can be performed using any field available Changes within a particular date range All changes for a particular category or action code Understanding Personnel Actions 25 Changes entered by a particular user or on a particular date or within a particular date range. In addition to the basic information associated with a particular action, this record also provides access to the details of what records/fields were changed. The system displays that information in the Change History section of the screen. The Ribbon Menu option for History Detail will also take you to the Munis Audit records created by this action to allow you to view all tables/fields changed including “From/To” values for the changes made. In addition, you will have access to the workflow approval chain (who approved the action) as well as any notes or checklists that were included as part of this action. Basically a full view of all data included with any individual action. The data in this file is also available for export to Excel which can then give you an opportunity to Group or Sort data for use in preparing any statistical analysis or Board/Council reports you may need to create. The data is also available for use in any ad-hoc reports you may wish to create using your report writer program to facilitate this process. Understanding Personnel Actions 26 EMPLOYEE DETAIL The Actions History record is also available, in inquiry form, using the Detail Menu from within Employee Inquiry or Employee Master. Great way to look at an employee’s change history from within the employee profile itself. Conclusion A “Brief” overview of the Personnel Actions process is difficult to do in the hour that we have been given. There are a number of options available that we did not have time to cover, including: Checklists Rapid Entry On-boarding Personnel Action forms Defining Procedures for action types Use of Tyler Content Manager Integration with Applicant Processing It is my hope, however, that this session has given you an idea of the functionality and opened the possibility of process changes that can serve to make your HR Management procedures more efficient and more secure. With Personnel Actions you now have the possibility of opening up Employee Maintenance tasks beyond the core Human Resources department allowing you to spend valuable time on more mission critical tasks. We at Tyler remain committed to providing you the support, training and consulting services you may need to expand use of this valuable tool within your organization. Understanding Personnel Actions 27
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