About Success Mortgage Partners
Success Mortgage Partners is based in
Plymouth, Michigan, is a Fannie Mae
direct lender that offers a full menu of
residential and reverse mortgages in 15
states.
Massive Growth Makes Loan Vision Perfect
Choice For Success Mortgage Partners’
Accounting Solution
Rapid change in any company can lead to challenges, but when the change
is caused by accelerated growth, management generally considers those
challenges to be good problems to have. Still, when Success Mortgage
Partners changed auditing firms in 2015, their advisor recommended that
The company employs over 600
professionals that are committed to
quality customer service and lifelong
customer relationships, operating under
the motto of working with individuals we
“Know, Like and Trust.” The firm offers a
full line of home finance and equity
products for purchase, refinance, or debt
consolidation. The company website
offers a variety of online application
options and its experienced staff offers
superior quality support throughout the
entire experience.
they upgrade their accounting software.
“We realized that our current accounting tool just wasn't sufficient to
produce the reports we needed,” said Basia Nowakowski, Director of
Accounting for Success Mortgage. “We are growing quite rapidly and so we
needed something that would give us loan-level accounting functionality.”
Nowakowski said Success had doubled in size during each of the past three
years. The company recently announced its expansion from its Michigan
base into Alabama, Colorado, Florida, Georgia, Indiana, Illinois, Kentucky,
Mississippi, North Carolina, South Carolina, Tennessee, Texas, Wisconsin,
and Wyoming. The firm has hired over 120 talented loan officers and
Number of Team Members
600+
Number of Loan Vision Full Licenses
5
employees this year alone and now employs 600 people.
“Our biggest frustration with our legacy system was that every single thing
we did had to be done manually, every reconciliation, every expense. We
maintained hundreds of Excel spreadsheets,” she said. “With the volume
Number of Loan Vision Limited Licenses
10
that we have, we really needed a tool that provided much more
functionality than what we were working with here in the accounting
department.”
Contact Success Mortgage Partners :
1200 Sheldon Road, Suite 150
Plymouth, MI 48170
www.successmortgagepartners.com
734-259-0880
Success Mortgage had to make a decision. Did the company hire a score of
additional accountants and continue to do the work manually or invest in a
more sophisticated software platform to meet the company’s changing
needs.
The Search for a Better Solution
Nowakowski and her team began polling contacts around the industry,
seeking information that could lead the company to a better solution.
“We were referred to a couple of companies that we vetted,” she said. “Loan Vision seemed to fit our needs the best.”
In addition, there were a number of features and benefits Loan Vision offered that Nowakowski found very attractive,
including:
Loan Level Accounting: “First and foremost, they were
Web Based Branch & Executive Reporting: “With both a real
able to handle loan level accounting with minimal
time and non-real time version, this really appealed to us
touches from our team [no need to create spreadsheet
because we have about twenty nine branches in fifteen
workarounds]. That really appealed to us.”
different states at the moment.”
Commission Calculations: “We were doing all of that
Integration Capabilities: We’ve been working with Concur for
manually and knowing that we could program Loan
the past year and we really like their services. Knowing that
Vision to handle that for us with much more accuracy
Loan Vision integrated with Concur, we knew we could be
and efficiency, really piqued our interest.”
very efficient on that front as well.”
Ease of Use: “Most of us are very familiar with Microsoft Office products, so having a view into our accounting software
that feels like Microsoft Office was really appealing to me and my team. Knowing that it's Microsoft-based really gave
us a comfort level, since everything else is brand new for us.”
A Painless Implementation Process
With so much to offer, Loan Vision was the easy choice for Success Mortgage Partners, but it would still have to be
implemented across the enterprise. Nowakowski has the experience to know that the setup process can be very painful
with the wrong partner.
“I personally went through four new software implementations last year, of which one was Loan Vision,” Nowakowski
said. “Loan Vision was definitely the easiest.”
She offered an example: because Success Mortgage had opted to go with the full Loan Vision package -- including the
branch module and the commission's functionality -- and with end of year and audit work piling up, Nowakowski feared
that they would not get the software implemented in time to hit her roll out dates.
“Bestborn stepped in and offered to help us build out those pieces so we could meet our deadlines,” Nowakowski
recalls. “That was exceptional to me. They wanted us to succeed, to provide a tool that our employees could use,
especially the branches. They were able to facilitate the process and help us get that done.”
Together, Success Mortgage and Bestborn Business Solutions implemented the Loan Vision accounting software
enterprise wide by deadline.
“The level of support that we have received on the sales side from Carl and Martin as well as the implementation team,
has been amazing,” she said. “They have been absolutely fantastic and the way they structure their implementation
process has made it so easy. It's just been a fantastic experience since we've signed with them.”
Results That Justify the Change
“Switching to Loan Vision has been a huge plus for us,” Nowakowski said.
“Going from our legacy system to Loan Vision is like going from night to
day!”
While the company still uses Excel for some purposes, Loan Vision makes it
easy by populating the sheets automatically. “All we have to do is
manipulate the data,” Nowakowski said. “This has been a huge time savings
About Loan Vision
About Loan Vision, Efficient Mortgage
Accounting helps reduce risk, streamline
manual process and lowers operating
expense by combining a leading financial
management solution with loan level
accounting. Loan Vision is the next
generation of mortgage accounting.
for us.”
But it’s not just time savings Success Mortgage has received. “With Loan
Vision’s ability to import data into the system automatically through its
integrations, we’ve been seeing much higher accuracy levels. Plus, because
we can see everything on such a granular level that we’re able to drill down
to almost any expense or revenue piece, anything! This has been extremely
beneficial to our business,” she said.
Launched in 2013, Loan Vision has
experienced unprecedented growth, and
we are proud to serve some of the
“The biggest area in which we have seen new efficiencies has been in the
biggest names in the mortgage banking loan processing area,” Nowakowski said. “Typically, with the loan volume we
industry.
see at Success Mortgage Partners, it could take a person up to three days to
Contact Loan Vision
507 W Newton Street, Suite 2
Greensburg, PA 15601
process it all manually. Today, we’re able to do it in about 4 hours!”
Nowakowski said her firm’s decision to implement Loan Vision was not
necessarily about running her department with fewer people. “We still don’t
www.loan-vision.com
724 216 5266
have a lot of free time, but with Loan Vision I’ve been able to retask my staff
into more of an auditing role so we can ensure the accuracy of all of the
information going into the system and all of the reports coming out of the
system. So, it’s a huge shift that has given us the ability to have better
control.”
Nowakowski knows that there is still power within Loan Vision that her team
is not yet experienced enough to tap, but she’s looking forward to that
challenge. “I am eager to see what more we can do with Loan Vision in the
year to come. We want to improve everything that we do accounting-related
for the company.”
For more information please visit www.loan-vision.com or
call us on 724-216-5266