Student Education Induction Pack Stafford Community Mental Health Team Enc B Foundation House St Georges Hospital Corporation Street Stafford, ST16 3AG Education induction document Page 1 of 17 This induction pack is to help you as a learner to familiarise yourself with the team. It provides you with the basics about the team and should help you to plan to meet your learning needs. We recommend that all learners contact the team in good time prior to placement to identify who will be supervising your learning and confirm start times/hours. During your placement you should have a minimum of a preliminary, midpoint and final meeting with whoever is supervising your learning. You should also undertake some form of leaning analysis then produce a learning contract and or action plan that provide structure and direction to the time you are with us. Your supervisor will be able to help draw this together but you must take a lead in negotiating your plan. Some examples of these tools are provided but you may wish to use those produced by your education provider. Please ensure that you present any documents regarding your placement with our staff on the first day of your placement. This should include any assessment document, learning outcomes you hope to achieve and any type of ongoing record of achievement. On completion of your placement you will be asked to provide an evaluation. Please take time to complete this openly and honestly as it is only with your feedback can we improve the quality of these valuable learning experiences. We hope you find the time on your placement enjoyable and productive. Date of production or last review and update Author or reviewer May 2016 Elaine Bishop Placement Induction and Details Education induction document Page 2 of 17 Team/service name: Stafford Community Mental Health Team Address: Stafford Community Mental Health Team Foundation House St. Georges Hospital Corporations Street Stafford ST16 3AG Service Description: Team telephone number/s: Team Fax 01785 783066 Duty/SPA 01785 783033 01785 783214 Stafford Community Mental Health Team (CMHT) is a Multi-Disciplinary team which provides secondary mental health services to the residents of Stafford and the immediate surrounding areas. The team consists of practitioners and clinicians with a range of professional backgrounds from both Health and Social Care. Staff are managed by an Operational Team Leader. Professional lines of accountability and support exist within all staff groups . The service is for adults from the age of 16 who experience a range of functional mental health conditions and associated social problems. Services are available for individuals (including their Carers) who require mental health assessment and care form specialist mental health practitioners. (Excluding dementia). Services are accessed through the Team Single Point of Access and a local Duty System. Operating hours are Monday to Thursday 8.30 am to 5.00 pm and 8.30 am to 4.30 pm on Fridays. Bank Holiday excluded. Referrals can be made by post, fax, telephone or email. All referrals received by the team are triaged by the duty worker to ensure the most appropriate response to the referral. Interventions and treatments for some service users may require shorter periods of care from the team. Where this is indicated and when the agreed care plan/pathway and recovery goals have been reviewed/reached, at discharge care will be returned to GP care. When agreed as appropriate with the service user referral on to other partners including third sector agencies will be made. Service users with complex needs may remain involved with the team for on-going treatment, care and monitoring for several years. Care will be regularly reviewed with service users and the multidisciplinary team, through the Care Co-ordination process. The team will work collaboratively with service user, their carer and other partners to support and outline a clear care plan/pathway, to promote and enable improvement in the service user’s condition, quality of life and their identified recovery goals. Where appropriate, agreed and identified joint working will occur with other internal and external services, Education induction document Page 3 of 17 Including individuals experiencing a dual diagnosis of either learning disability or substance misuse. The service embraces working collaboratively with service users and their carer’s, agreeing recovery focussed care and care planning. The team are committed to Social Inclusion and meaningful activity as an integral part of recovery. The staff seek to ensure that all those involved in providing the service shall acknowledge and respect service user and carer's gender, sexual orientation, age, race, religion. Culture, lifestyle and values. The service will be non-discriminatory and antioppressive by way of service delivery The service operates within a quality framework upholding the Trust’s “Living our Values Framework” Systems are in place to ensure that quality standards are monitored and non compliance is identified early and addressed. Team philosophy: Working together to provide a responsive and person centred approach to recovery. Striving to deliver an excellent community mental health service. Working collaboratively with service users, carers and partners, utilising services, support networks and applying a recovery focussed approach to ensure individuals are empowered to live as optimum a life as possible. Team welcome: Welcome to The Stafford Community Mental Team. We hope the time you spend with us is enjoyable and contributes to your learning, training and understanding of the work and practice of a Community Mental Health Team. During your time with us we would like to invite and encourage you to fully integrate with all aspects of the team work and the access this will offer you to other health and social care professionals roles and their contribution to delivering care and treatments. The focus of your time with us should be on the development of your clinical skills and knowledge underpinning those skills appropriate to your level of training. Your supernumerary status is assured, and the team recognise your learning needs, and will help you to identify learning opportunities to meet the objectives you identify for your placement. You are expected to participate in all aspects of clinical care during your time with us, developing your clinical skills, whilst maintaining and enhancing the high standards of care we strive to deliver. During and at the end of your placement; we would welcome your feedback, views and any suggestions to enhance the training environment/opportunities for future students on placement with the team. If at any point during you placement you are unclear of what is expected of you or you identify or have a difficulty/problem that is impacting on your training or placement we would welcome and encourage a discussion and feedback with your mentor and if Education induction document Page 4 of 17 indicated the Clinical Placement Facilitator for our area. Hours of the service Directorate: Service manager: Team Education Lead Monday – Thursday 8.30-5.00pm. Friday 8.30 – 4.30pm Hours of work Adult Mental Health Alison Pickard Elaine Bishop Student capacity (all disciplines combined): Contact number Contact number There are occasions when the team operate outside these hours and the student nurse would be offered the opportunity to accompany staff, where appropriate. Monday – Friday 8.30-5.00pm37.5 hours per week 1 01785 783066 01785 783066 Team members Discipline Specialist interest/skills and expertise Particular learning opportunities: Education supervisor status: Name Psychologist, Nurse, OT, secretary… Sexual Abuse Specialist, Infection Control Champion, Dual Diagnosis link, medical correspondence… e.g. Assessments, Therapy, Engagement, diary management status i.e. practices teacher/ mentor/ signoff mentor, NVQ Assessor The service is headed by the Locality Manager. A Band 7 nurse is the Operational Team Leader, there are also senior leads for nursing, social care and allied health professionals. The Secondary Team consists of: Adult Psychiatrists, Psychologists, Occupational Therapists, Social Workers, Nurses, Support Workers, Peers Support Workers. A Business Support Officer Medical Secretaries, Due to the size of the team this has been listed in professional groups. Psychiatrists Bachelor of Medicine and Surgery. Member of Royal College of Psychiatry. Medical Doctor (psychiatry). Diploma Psychiatric Medicine. Master of Science in Psychiatry. Post Graduate Certificate in Health And social Care. Psychologists BSc Psychology. MSc Psychology. Doctorate in Psychology. Therapy based qualifications in CBT, EMDR, Psychodynamic, Solution Focussed and Person Centred therapies. Nurses Registered Mental Health Nurse. Registered General Nurse. Student Nurses will be offered and provided with the opportunities to observe shadow and where appropriate engage with clients, with all professionals in the team. Within the team we have: Nursing Mentors/Sign Off mentors. Social workers with Practice Educator qualification. Psychiatrist with responsibilities re training Foundation Year doctors and others. Education induction document Page 5 of 17 Administration and Clerical support See attached list Learning opportunities/experiences across the team: Diploma in Community Mental Health Nursing. BSc Nursing. BSc Health Studies. Supplementary and Independent Nurse Prescribing. Therapy based qualifications in CBT, EMDR, EFT, Solution Focussed, and CAT Skills. Leadership and Management qualifications. Mentor Training/998 Various other ENB qualifications Social Workers BSc Social Work. MSc Social Work Diploma in Social work. Occupational Therapist BSc Occupational Therapy. Therapy base qualifications in ALLENS, Motivational Interviewing. Leadership and Management qualifications. Support Workers Assistant Practitioner. Various NVQ AMHP Secretarial Administration Workers RSA Typing various levels Various Keyboard/Computer Skills Access to services - through Single Point of Access, triage and assessment of team referrals, 1:1 appointments with patients. Clinical reviews with patients Risk Assessments/care Planning/CPA’s Pathways through services working towards completion of treatment, attaining stability of mental health and well being. Evidence based care models Shadowing other professionals from within the team - Opportunity to spend time with the multi-disciplinary team i.e. Psychiatrists, Psychologists, Occupational Therapists, Community Mental Health Nurses, Social Workers, and Support Workers to gain an understanding of their roles and team working. Liaising with other professionals outside the team Education induction document Page 6 of 17 Medications management/prescribing Opportunity to attend Multi-disciplinary meetings, Stafford Locality Business Meeting, Stafford Locality Nurses Forum, MH Professional Nursing Group, Local Development Groups, and Carer’s Groups. IT system RIO Mental Health Act – Law/Sections Discipline specific learning opportunities: As above. Student Nurses will have an opportunity to spend time with all the different disciplines / staff groups within our team but will spend the majority of time with their Nurse Mentor. Students will be able to follow the whole patient journey, from receiving referral, assessments, interventions by our team and other teams or services as required and through to discharge. Delivery of nursing assessment, care, treatments, Pathway through services, review and discharge within a community setting. Additional opportunities may include: delivery of treatments by Nurse Therapist including EMDR, EFT, CBT, CAT skills, Nurse Prescriber – management and prescribing of medication. Administration of psychotropic medication via an I.M Depot injection. Service User group based work - Bi-Polar Education and Keeping Well Programmes. Local links and networks: As a service we work with many other teams/Partners and services both within and external to the Trust. If they are not already known to you, you may wish to familiarise yourself with them and arrange a visit. Primary Care Team i.e. GP, Health Visitors The Community Substance Misuse Team The Community Alcohol Team Crisis/Home Treatment Team Early Interventions Inpatient Unit MIND One Recovery RETHINK CAB RELATE Works 4 U Stafford Emotional Well Being Team Women’s Aid Furniture Exchange Stafford Borough Council Housing Options Team – and other housing providers League of Friends/Fresh Foundations Education induction document Page 7 of 17 The Richmond Fellowship: Brendan House, Life Links Independent Hospitals Local residential care Homes Forensic Services Inpatient Services Perinatal Services Liaison Psychiatry Eating Disorder Service Learning Disabilities Service Bradbury House Age UK Memory Service Assist Stafford Voluntary Bureau *This list is not exhaustive* Types of treatments interventions offered within the service The frameworks and models of care used The Stafford Mental Health Team offer the following services: Screening of new referrals, prioritising those needing crisis, urgent or routine assessment based on risk and need. Assessment, risk assessment, diagnosis, Formulation and care planning, prescribing of medication and its monitoring. A choice of evidence based interventions including Cognitive Behaviour Therapy, Personal Centred Counselling, Motivational Therapy, EMDR, EFT, Nurse Prescribing Service, Occupational Therapy, Social Care Assessments. Social care interventions including care packages which meet support people mental health needs allowing them to continue to live in their own homes within the local community. Statutory Mental Health Functions. Care programme approach (CPA) underpins the care delivered by the team within a clinical governance framework. CPA provides for a systematic assessment, needs led and comprehensive approach to care planning and risk management. Clinical Governance is at the heart of effective services - everyone working in the Trust has a responsibility to help develop and deliver quality services for patients and carers. The Stafford CMHT operates within a recovery focused framework. The service is based upon a Bio-Psycho-Social Model and recognises the importance of linking physical and mental health needs, working with statutory, non-statutory and third sector services to ensure a ‘whole health’ approach. Nice guidelines and evidenced based practice guide and support the delivery of care in the team. Education induction document Page 8 of 17 Site specific Health, Safety & Security As with all policies, the Lone working Policy can be found on the Trust intranet. Local lone working guidelines will be discussed as part of any induction process. Some of the local guidelines include: On entering Foundation House, reception staff will greet visitors; the door into the main building is restricted by a key code lock. Do not allow any unidentified persons through this door without clarification of who they are (ID badge if appropriate) and their business/reason for entering the premises. Staff complete a weekly diary sheet, which outlines their non clinical meetings and clinical contacts – this is updated should there be changes. Staff use the team in/out board which is located in the team duty room, when not returning to the office they make arrangement to advise of their safety at the end of their working day. Staffs have mobile phones and are contactable when out of the office and likewise they can contact the team base. Where risks are identified Staff will consider the venue where clients are seen and be accompanied by colleagues as appropriate. Expectations of students Students are expected to be punctual, and advise staff should there be a problem with arriving on time. Students will inform their mentor and/or the team and university if they are unable to attend through sickness or any other reason, this will completed as soon as possible on the day and subsequent contact as agreed to update if nonattendance on placement (regardless of reason) is indicated. Students will keep a weekly diary sheet, identifying where they are and who they are with if not working with their mentor, this will be updated should there be changes. Students will use the team in/out board which is located in the team duty room, to identify where they are and who they are with, when away from the team base. Students will always conduct themselves in a professional respectful manner. Students will uphold the rights of the service users they meet and have a clear understanding and demonstrate respect for dignity and equality. Students will work within Trust policies located on Intranet and their professional code of practice: NMC The code: Standards of conduct, performance and ethics for nurses and midwives NMC Standards for medicines management Education induction document Page 9 of 17 NMC Record keeping: Guidance for nurses and midwives NMC Standards of proficiency for pre-registration nursing education NMC Standards to support learning and assessment in practice Students are advised that this a non uniform placement and respectfully requested to wear appropriate clothing and footwear, and to clarify with their mentor if uncertain. Please see the University and Trust Policies. . Housekeeping The CMHT is located on the first floor of Foundation House. Students will be familiarised and orientated to the building on arrival and during the first few days of their placement. Fire assembly point is in the car park at the front entrance to Foundation House. There are a number of fire extinguishers and exits throughout the building; students will be made aware of these during their induction and orientation to the building. There is a lift from the ground to first floor available should this be required. There is a disabled toilet on the ground floor. There is a small kitchen with kettle, fridge and microwave oven for staff and student use. There are various food outlets in the town centre a short walk away. Useful student contact details Students will be given the opportunity to receive a copy of the Stafford Team Operational Policy, which has further team information to support thier placement. Clinical Placement Facilitator Sue Kent 07977987570 (Shropshire) Clinical Placement Facilitator Stuart Moyle 07971978096 (Staffordshire) Clinical Education and Development Lead Helen Allen 07791501278 Staffordshire University 01785 353766 Keele University 01782732000 Wolverhampton University 01902321000 Coventry University 02476887688 Derby University 01332590500 Trust Library Services Lichfield 01543 414555 Shelton 01743 492283 Stafford 01785 221584 Please add other useful numbers Education induction document Page 10 of 17 STAFFORD LOCALITY TEAM LOCALITY MANAGER CMHN SOCIAL WORKERS Alison Pickard Elaine Bishop Clinical Lead Cathy Hopson Operational Team Lead Becky Ingles Simon Bradshaw Tamara Richards Rob Smith Fran Purdy Bob Barber/Melanie Bartlett Celia Vernon-Nairne Lyn Bufton Angela Travis Jon Riley Gaynor Smith Paula Newman Anna Farmer Emma Butterworth Carl Price Alison Saul Social Care Lead Robin Lycett-Smith Emma Haines Victoria Ward Denis Owen Pam Clegg PSYCHIATRISTS Dr Kumararatne (OA) Dr Das Dr. Singh Dr Vijayan Dr Sema (on secondment) Dr Abdalla PSYCHOLOGY Ross Crowther-Green Kate Stapleton Nina Shergill Dawn Gearing SUPPORT WORKERS Dave Jenkins Lin Sim Alan Tole Ken Taylor Anna Langston Ilesha Honeyford Tina Scott OCCUPATIONAL THERAPISTS Vicci Archer AHP Lead Anthony Warwick Andrew Grant Amy Brockhurst (Rotational) PEER SUPPORT WORKERS Claire O’Prey Maria Clee SECRETARIAL/ADMIN/CLERICAL Karen Dalton Celia Humphries Wendy Chambers Melissa Harvey Abigail Neal Lynda Williams Amanda Dunn Trina Ritchie Education induction document Page 11 of 17 Education induction document Page 12 of 17 Education induction document Page 13 of 17 Examples of SWAT tool, Learning Contract and Action Plans Education induction document Page 14 of 17 SWOT Relates to Learning Outcome: _________________________ Strengths Weaknesses/Limitations Opportunities Threats/Barriers Signed (Learner): Date: Education induction document Page 15 of 17 Learning Contract Relates to Learning Outcome: _________________________ Desired Learning Experience Actions Review of Learning Contract- Learner Signed Learner: Date: __________________ Evidence Timescale Review of Learning Contract - Supervisor Date: Signed Supervisor: Date: Education induction document Page 16 of 17 Action Plan Relates to Learning Outcome: _________________________ Areas for Improvement Specific Actions Review of Action Plan - Learner Signed Learner: Date: Date: __________________ Timescale Evidence Review of Action Plan - Supervisor Signed Supervisor: Date: Education induction document Page 17 of 17
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