ALONE’s Support Coordination
HSE Home
Help &
Home Care
Packages
HSE
Primary
Care GPs &
PHN
Hospital,
Geriatrician
DSP re
entitlements
Social
Workers
ALONE
Befriending
groups
Support
Coordination
Mental
Health
Service
Family /
friends
Other
Housing
bodies
Financial
institutions
Local
Authority
re housing
adaption &
grants
Support Coordination - Support Plan
Objectives
Why Support
Coordination
Challenges and
Opportunities
• Plan, support and track
outcomes
• Quality standards and
protocols
• Supported by
professional staff
• Only done by NGO’s
• No agreed name
• No national model or
standards
• No national
infrastructure
Essential to supporting older people to
age at home
Planning for Future
Infrastructure
Befriending
Groups
Local
Advocacy
services
Social &
Sheltered
Housing
Regional
Support
Coordination
Centres
Statutory
Agencies
Extra Care
Housing
Hospital/
Nursing
Homes
‘No problem can be solved by using the
same thinking that created it’
Albert Einstein
Clúid Research
This research is looking to solve problems
by creating new thinking. It looks at the
issues from the viewpoint of the people who
are facing them.