RC Questions – Family
Frequent
Communication
How frequently did the care providers in each of these groups communicate with you
about the care provided to your child during their time with the Neonatal Program?
Timely
Communication
Did the care providers in each of these groups communicate with you in a timely way
about the care provided to your child during their time with the Neonatal Program?
Accurate
Communication
Did the care providers in each of these groups communicate with you accurately about
the care provided to your child during their time with the Neonatal Program?
Problem-Solving
Communication
When problems occurred with the care provided to your child during their time with the
Neonatal Program, did the care providers in each of these groups blame others or work
with you to solve the problem?
Shared Goals
Did the care providers in each of these groups share your goals for the care provided
to your child during their time with the Neonatal Program?
Shared
Knowledge
Did the care providers in each of these groups know about the role you wanted to
take in the care provided to your child during their time with the Neonatal Program?
Mutual Respect
Did the care providers in each of these groups respect the role you wanted to take in
the care provided to your child during their time with the Neonatal Program?
Additional Questions
1. How long has your child been receiving care in the Neonatal Program?
2. I feel the care providers listened to my wishes and included me in making decisions about
the plan of care for my child.
3. I think the care providers worked well together as a team in caring for my child.
4. Overall, I feel satisfied with the quality of care my child received in the Neonatal Program.
5. Have you participated in the Neonatal Follow-up program?
© 2016 Salus Global Corporation. All Rights Reserved
Relational Coordination Map
© 2016 Salus Global Corporation. All Rights Reserved