Updated 17/03/2016 Transport Services Patient Transport (non-emergency ambulance) Tel: 0161 335 2700 Hours: Mon – Fri 8:00am – 4:00pm This is the Tameside and Glossop Primary Care Trust Assessment, Booking and Choice Centre and it offers a single point of access for local health services and to support Choose and Book. You can ring this service if you need an ambulance to take you to a medical appointment. There is a registration and assessment process that you will have to undertake to find out if you are eligible to use this service. This service is free at the point of contact. Miles of Smiles Tel: 0161 339 2345 Offers a service to all residents in Tameside including children, for health related appointments. People who are not eligible to use the ambulance service, are unable to access other transport i.e. taxis and buses, or people who feel the need to receive support during their travel are able to use this service. You must register for the service which is offered 9:00am until 5:00pm Monday to Friday and bookings must be made at least one week in advance. They can provide transport outside of the Tameside area. Local Link Local Link is a low-cost, flexible, accessible transport service that is available to everyone. It fills the gaps where other public transport options are limited or not available. Everyone has to register and travel must be booked in advance by phone or on the website. Tel: 0161 200 6012 Website: http://www.tfgm.com/buses/local_link/ The hours of business are 7.00 am – 8.00 pm Monday to Friday, 8.00 am – 8.00 pm Saturday, Sunday and public holidays, except Christmas Day, Boxing Day and New Year’s Day. Page 1 of 5 Updated 17/03/2016 Tameside Council Community Transport – Social Services Transport Tel: 0161 342 2717 or 0161 342 3205 You can also contact the Fleet Manager if required on 0161 342 2758. However, if you have an enquiry about the service then the main numbers above will be the most suitable form of contact. Email: [email protected] Website: www.tameside.gov.uk/transport/community This service can only be accessed via a social worker. They offer a school bus service and transport to medical appointments for children who have some form of disability. They also offer a service to and from day centres for older people. The general public cannot access this service. Glossop Community Transport Tel: 01457 861 635 Email: [email protected] Website: www.derbyshirect.com/find_a_service/glossop Anybody can access this service if they are disabled and have no access to another transport service, i.e. living on no bus route and living in Derbyshire only. They allow carers to travel with the patient. Transport for Sick Children Tel: 0161 432 7800 Website: www.transportforsickchildren.org A service for children under the age of 16 who have been referred to the service via some form of professional i.e. school nurse, social worker etc. They will take children to and from medical appointments along with their carer. They will take children out of Tameside into other areas including areas outside of Tameside. Page 2 of 5 Updated 17/03/2016 Glossop Volunteer Car Scheme Community Companions Tel: 01457 890 904 Website: www.communitycompanions.org.uk A service for anybody who is unable to use public transport to get to medical appointments. This service is for residents in Glossop but they will take people to hospital appointments out of area. They are sometimes able to offer a service in the evenings and weekends dependent on volunteer availability. Ring and Ride Tel: 0161 200 6011 (cheaper to ring) or 0845 688 4933 Website: www.tfgm.com/ringandride/Pages/Depot-Tameside.aspx A service for people who are unable to use public transport. Service runs 8am – 10.45pm (Mon – Sat) and 8.00am – 10.10pm (Sun). This service is for residents in Tameside and will take people to and from appointments within the Tameside area. They offer a return journey but it must be booked in advance. You have to register to use these services. They can take people to any appointments within a 6 mile radius of their home address. As of April 2016 if a person has a normal bus pass then they can only access this service if they are aged 70 and above. However, if a person has a concession plus or disability pass then age will not be an issue. St Johns Ambulance Tel: 0161 443 0105 They offer a private transport service for anybody who would like to book it. The minimum cost for the use of an ambulance is £209.00 and this is dependent on the length of journey, how long the appointment will take and whether or not you need more than 1 person for support. Time works from when they leave the depot in Stockport which is the reason for the costing. Page 3 of 5 Updated 17/03/2016 British Red Cross Tel: 01925 295612 (Contact Lee) They offer a service to and from medical appointments to anybody in Tameside but they cannot commit to offering a service on a regular basis. There is a £5 administration fee per booking plus 70p per mile. Tameside Sight Tel: 0161 343 4090 / 6903 Website: www.tamesidesight.org.uk This service is for people who are blind or partially sighted, offering an escort service to any medical establishment in the area, using trained volunteers who can meet you on arrival at the hospital and stay with you to act as a guide to the appropriate clinic. It may be possible to provide transport to and from the appointment, either with a guider who drives, or separate transport and guider. Traveline Tel: 0871 200 2233 For details about local bus and rail services, telephone the traveline or visit Website: www.traveline.info Page 4 of 5 Updated 17/03/2016 The Healthcare Travel Costs Scheme Website: http://www.nhsbsa.nhs.uk/ Although treatment on the NHS is free at the point of delivery, there may still be some costs (for example, your journey to hospital). However, check your eligibility to see if any of the cost can be reclaimed, which should ease any added stress. There is an Ask Us page which can help: http://contactcentreservices.nhsbsa.nhs.uk/selfnhsukokb/AskUs%20_HWHC/templa te-group.do If you can't find what you're looking for in Ask Us, you can contact them directly. Their contact centre is open 8am to 6pm Monday to Friday and 9am to 3pm on Saturday and they offer a telephone translation service if English is not your first language. Tel: 0300 330 1343 Page 5 of 5
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