customer details

VS/16/105 Attachment 2
FORD TELEMATICS – DEALER ORDER FORM
DEALER DETAILS
Dealer Name:
Dealer No:
Dealer Contact Name:
Dealer Contact No:
Dealer Contact E-mail:
Dealer Parts Delivery Address:
CUSTOMER DETAILS
Company Name:
Company Address Line 1:
Company Address Line 2:
Company Address Line 3:
Town:
County:
Post Code:
Customer Contact Name:
Job Title:
Contact Phone:
Contact Mobile:
Contact E-mail:
Contact Web Address:
Industry Type:
Total No. of vehicles on Fleet:
Service Term: Choose an item.
Service Level: Choose an item.
VEHICLE DETAILS
(if more than 10 vehicles please supply details on an excel spreadsheet)
MODEL TYPE
VIN No
Registration
Number
Target Install Date
(DD/MM/YY)
1
Choose an item.
Click here to enter a date.
2
Choose an item.
Click here to enter a date.
3
Choose an item.
Click here to enter a date.
4
Choose an item.
Click here to enter a date.
5
Choose an item.
Click here to enter a date.
6
Choose an item.
Click here to enter a date.
7
Choose an item.
Click here to enter a date.
8
Choose an item.
Click here to enter a date.
9
Choose an item.
Click here to enter a date.
10
Choose an item.
Click here to enter a date.
Ford Telematics Dealer Order Form_UK_V1_Sept2015
VS/16/105 Attachment 2
Form Filling Instructions
This form is designed to enable Ford Telematics to process your order as quickly and accurately as possible.
Please note that all areas with a white background are compulsory and if you do not complete the white sections your
order form will be returned to you for further completion, which may cause delays in the order process.
If you have the information for the grey sections please endeavor to add this as well, as it will assist the team in the
event of any queries.
Service Term, Service Level and Model Type boxes have drop down boxes; please ensure that you select one option for
each box by clicking on the down arrow when the box is selected. Similarly the target install date column at the bottom
of the form has a drop down calendar, so you can pick your date/s quickly and easily.
Please ensure that you have selected the correct Model Type (Check the model code for correct Model Year/s) for each
unit ordered, as different model years will require different part numbers. Incorrect model choice could delay the
fulfilment of your parts delivery.
This form allows you to order up to 10 units in one transaction (assuming you choose the same term & service level for
all vehicles listed). If you have a large number of units to order please feel free to use either multiple forms, or provide
the information on a separate excel spreadsheet (ensuring that you use the same information and format as displayed
on this form).
When completing the dealer details at the top of this form, please be sure to complete the details of the receiving
dealer/ contact (as this may not be the same as the person/ site ordering parts)
FAQs
Q) Why do I need to provide the Model, VIN and Registration Number?
A) Providing Model Information allows us to supply the correct part number for that vehicle. Providing the VIN number
allows us to ensure that we have associated the right vehicle to the right unit and providing the registration number
allows us to find the vehicle quickly in the event of a customer query.
Q) What do I do if I don’t have the registration number yet?
A) If the vehicle has not yet been registered, please make a note in the “Registration Number” column stating “TBC”.
Q) What do I do if I have a query or need further help?
A) If you have any questions please contact the Ford Telematics Hotline on 0203 005 8835. Alternatively you can also
speak to your local Dealer Account Manager:
Andy Walters – 07824 427262
Russ Emmerson – 07917 792308
Ford Telematics Dealer Order Form_UK_V1_Sept2015