MOBILE DEVICES
SOLUTIONS AND BEST
PRACTICES
THE STATS
 The number of devices connected to mobile
networks will be more than the number of people
on Earth in five years
 40% of all smartphone owners access the internet
before putting their slippers on
• Mobile search will generate
27.8 billion more queries than
desktop search by 2016
• Over 75% of Americans under
age 43 now use a mobile
device
POLICIES AND PROCEDURES
NCSP-128- Mobile Device Policy
Mobile Device Coordinator
Maintain listing of the devices
Primary point of contact with IGS
Responsible to disseminate information
Employee Responsibilities
Allow IS to wipe devices, location services
Know the policy
MOBILE WORKER GRANT PROJECT
Departments Prioritized
Agricultural Commissioner
Code Enforcement
Building Inspection
Environmental Health,
CPS, Public Health,
Behavioral Health
DEPARTMENT TESTIMONIALS
Started implementing iPads for
their field staff:
Agriculture
Code Compliance
WHAT’S NEXT?
Mobile Device Users Group
Test Hardware
Try Peripherals
Applications
Connectivity
Other?
INFORMATION
TECHNOLOGY
GOVERNANCE AND
STRATEGIC PLANNING
IT GOVERNANCE
ISSB
•Information System
Steering Board
COI
•Community of
Interest
BST
•Business
Solutions
Teams
COMMUNITIES OF INTEREST
Development &
Environmental
Internal
Services
Justice /
Public Safety
Enterprise
Information
ISSB
Community &
Social Programs
IT GOVERNANCE
ISSB
COI
BST
•Sets Policy, Strategy,
Approves Funding
•Shared and
Coordinated Process
Management
Oversight
•Implementation
and Support
CURRENT IT PROJECTS
50 Active Projects
 Enterprise Contract Tracking
 Courts System Replacement
 Help Desk System Replacement
 GIS Parcel Fabric
 Opt-E-man network upgrade
 CDA Digital Plans Submission
 Disaster Recovery Site
 Project Management Portfolio System
FUTURE IT PROJECTS
 On the Radar– 55 projects identified
 Tax System Replacement
 Sheriff Records Management System Update
 CMIPS Upgrade
 Finance and Community Plus Upgrade
 Phone System Replacement
 ePA Replacement
 DA Microwave Network
 Transit Technology
 Electronically Share Deeds From Recorder
 BOS Paperless agenda
STRATEGIC PLAN
Service Sustainability Challenge
Service Capability Gap
Dramatically
increase
worker
productivity
SERVICE SUSTAINABILIT Y AREAS
Employee Training
and Development
Office Culture and
Environment
Business Process
Improvement
Business Process
Automation
Business
Intelligence
Citizen SelfService
Collaboration and
Communications
Citizen Education
and Engagements
2013-2015 IT STRATEGIC PLANNING
PROCESS
Department Input – Business Process
Strategies and Direction- Look out 3 Years
IS Input, Strategies, and Technology
Direction
Vision Direction from CIO
Funding and Resource Priorities from
ISSB Governance
2013-2015 IT Strategic Plan
THANK YOU