Manufacturing
Customer Name
Date Published
Improving production with communications and Insights
Business Objectives
•
Deliver better, faster vehicles
•
Improve efficiency and uptime
•
Reduce costs
•
Prepare for growth
Solutions
•
Wireless connectivity everywhere
•
Consolidated, secure networks
Business Outcomes
•
Ability to predict and respond faster to production or supply chain
issues
•
Improved visibility for business agility
•
Better mobile communication improves workflows
•
Supports efficient asset and part tracking
“As we assemble trucks, we produce and collect a massive
amount of data to understand where we are during the
assembly of the truck. Our new solution lets us provide
dashboard information to our management, stay informed about
any parts shortages, and know the status of the vehicle in real
time, at any time during the process.”
Dieter Haban, CIO
Daimler Trucks North America
Daimler Trucks: Under the Hood
Customer Overview
Sales Strategy
Daimler Trucks North America (DTNA), a
Daimler company, is the largest heavyduty truck manufacturer in North America
and a leading producer of medium-duty
trucks and specialized commercial
vehicles, including iconic brands such as
Freightliner, Western Star, Freightliner
Custom Chassis, Thomas Built, and
Detroit Diesel. The Portland
manufacturing facility builds a variety of
commercial vehicles, including four
different models of Western Star trucks.
Winning Team
Gabi Zapodeanu, SE
Joe Lokis, AM
Matt Coleman RM
Armin Bolenius, Global Client Dir.
•
Worked closely with IT and Plant
Management to understand business
drivers and define architectural and
technology requirements.
•
The Account Team visited manufacturing
plants; participated in multiple
workshops; conducted a Cisco
Sponsored Digital Factory Workshop,
including one focused on automation
with the Rockwell account team; and
provided input to the business case
development.
•
Cisco Services assisted in the design
and implementation for a no production
impact major network refresh
•
Executive champion to sponsor project.
Country
United States
Vertical
MFG (Automotive)
Partner
Rockwell Automation
Last Reviewed
2/25/16
Date Won
Q1 FY15-Q2 FY16
Why Cisco?
•
•
Conversation started with IT and
continued with Plant automation
(Western Star Factory) to leverage Cisco
and Rockwell converged plant-wide
architecture design and implementation
guide.
Great win against HP!
Account Team Advice
•
Understand the customer’s business;
take time to build relationships outside of
IT, in this case Plant Automation and
Management, Application Owners
•
Become relevant to the customer’s
business; become one of the customer’s
valued IT partners
Deal Won
• $20M for all plants, PDCs, reman.
facilities, new HQ building, offices
Deal Highlights
• Full network refresh of Western Star
Factory in Portland, OR
• Additional collaboration revenue
• Leverage of joint CPwE Design guide
now is the plan for rollout to addl.
plants in Mexico and the U.S.