Uniform Factsheet _ Gameloft Game Club
Particulars
Offer details
Name Of Product/Campaign
Gameloft Games Club
Date Of Launch
18th May 2016
End Date
Regular
Weekly subscription with 1 FREE Game as new joiner + 1 credit (means 1 FREE
Game): BDT 10.00
Pay per download & On-demand game: BDT 20.00
Price without SD+VAT+Surcharge
In-app purchase:
BDT 5.00
BDT 9.00
BDT 15.00
BDT 20.00
BDT 25.00
BDT 30.00
Try & Buy: BDT 40.00
Weekly subscription with 1 FREE Game as new joiner + 1 credit (means 1 FREE
Game): BDT 11.95
Pay per download & On-demand game: BDT 23.89
Price including
SD+VAT+Surcharge
In-app purchase:
BDT 5.97
BDT 10.75
BDT 17.92
BDT 23.89
BDT 29.86
BDT 35.84
Try & Buy: BDT 47.78
Target Subscriber
ALL
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Gameloft Games Club: Robi users can register to our subscription service
available at a discounted price and get credits as per the charged amount.
Each credit can be redeemed to download one game of full-version. Users can
quit the subscription service anytime but they will lose all their existing credits.
Subscribers will be advised to use all their credits before they unsubscribe
from
our
service.
Subscription based: User subscribes to Gameloft Club for 10 Taka (+ SD, VAT
& SC), they get 1 FREE Game + 1 credit. Upon renewal they get 1 credit.
1 credit = 1 Full game download. (Not bounded by levels or time play).
Campaign/Service brief
Pay Per Download: User can access our wapshop and can download any
game as a la carte and can pay an upfront fee of 20 Taka (+ SD, VAT & SC) per
game.
Try & Buy: User can also buy some of the premium titles from the HEP
(Handset embed program) deals we do locally and globally in Bangladesh.
After playing sometimes, system will ask to purchase the game to play next
level
at
40
Taka
(+
SD,
VAT
&
SC)
per
game.
In –App Purchase: Users also have an option for In-app purchase, by which
they can buy levels + incentives within the game, tariff range will be from 5
Taka to 30 Taka (+ SD, VAT & SC) based on the levels + incentives.
Service Type
(SMS/IVR/USSD/WAP/WEB/APP) WAP
Types of content
Games
Short Code
21206
URL (WAP/APP)
http://wapshop.gameloft.com/robi
Keywords
Activation: START GAME
Deactivation: STOP GAME
Compatible device/Browser
How to use
Java + Android devices. Except IOS
You need to log on to wap site http://wapshop.gameloft.com/robi/ from your
mobile via your mobile browser. You can then select from a range of mobile
games.
a) SMS: User will have to type “START GAME” and send to 21206 to get the
link of Gameloft Club. Complete subscription by visiting the portal.
How to subscribe
b) Mobile site: Go to http://wapshop.gameloft.com/robi/index.php and click
on “TOP Banner” or “Get for FREE” button and once prompted click on
“Confirm”. On confirmation, please click on Start and user will be redirected to
SAP page, where he can use his credit to download any game.
a) SMS: User will have to type “STOP GAME” and send to 21206 to get the link
of Gameloft Club.
How to un-subscribe
b) Mobile site: Go to http://wapshop.gameloft.com/robi/index.php and click
on “UNSUBSCRIBE” in “My Account” section at the bottom of the page.
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How to check minute/content
The credits are always mentioned at the top of the page, “You have ‘n’ credits
left, kindly download games”.
Charging & other details
Find below -
Subscription Type
Subscription, On-demand, Try & Buy & In-app purchase
Auto Renewable
Yes
Subscription Fee in BDT (Without
SD, VAT & SC)
Weekly subscription with 1 FREE Game as new joiner + 1 credit (1 credit = 1
Full game download) - BDT 10.00
Renewal with 1 credit (1 credit = 1 Full game download) - BDT 10.00
Browsing fee (DATA/IVR)
Applicable as per User's DATA pack
Minute/Content based on
subscription/renewal (IVR/WAP)
1 credit (1 credit = 1 Full game download) based on successful renewal
Validity in days
Push-pull/On demand content
charge or Top up
Opt-in & Opt-out fee
CP Contact details
Name of the Service
7 Days
Pay per download & On-demand game BDT 23.89
Try & Buy BDT 47.78
In-app purchase
BDT 5.97
BDT 10.75
BDT 17.92
BDT 23.89
BDT 29.86
BDT 35.84
Zero for SMS.
DATA fee will be applicable
Phone: 000-800-100-7058
e-mail: [email protected]
Submit your request online here:
http://support.gameloft.com/Home/SupportForm/273/#phoneSupport
http://support.gameloft.com/
: Gameloft Games Club
Gameloft Games Club: Gameloft WAP shop, users can register to our subscription service available at
a discounted price and get credits as per the charged amount. Each credit can be redeemed to
download one game of full-version. Users can quit the subscription service anytime but they will lose
all their existing credits. Subscribers will be advised to use all their credits before they unsubscribe
from our service.
How does Subscription work: User subscribes to Gameloft Club for 10 Taka (+ SD, VAT & SC), they
get 1 FREE Game (only one time after subscription) + 1 credit. Upon renewal after every 7 days they
get 1 credit.
1 credit = 1 Full game download. (Not bounded by levels or time play).
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Pay Per Download: User can access our wapshop and can download any game as a la carte and can
pay an upfront fees of 20 Taka (+ SD, VAT & SC) per game.
Try & Buy: User can also buy some of the premium titles from the HEP (Handset embed program)
deals done locally and globally in Bangladesh. After playing sometimes, system will ask to purchase
the game to play next level at 40 Taka (+ SD, VAT & SC) per game.
In –App Purchase: Users also have an option for In-app purchase, by which they can buy levels + incentives
within the game, tariff range will be from 5 Taka to 30 Taka (+ SD, VAT & SC) based on the levels +
incentives.
1. How to use: You need to log on to wap site http://wapshop.gameloft.com/robi/ from your mobile via
your mobile browser. You can then select from a range of mobile games.
Here are some pointers to HELP you connect:

To browse and purchase a game, please make sure.

Your mobile is configured with Mobile Internet (WAP/GPRS/EDGE) settings.

You are using a compatible mobile for mobile games.

You have enough credit, especially if you are using a prepaid/postpaid.

You have enough space for downloading mobile games on your mobile. We recommend you save
the games you download on your memory card – if there is one in your mobile phone.
2. How to Subscribe:
a) SMS: User will have to type “START GAME” and send to 21206 to get the link of Gameloft
Club. Complete subscription by visiting the portal.
b) Mobile site: Go to http://wapshop.gameloft.com/robi/index.php and click on “TOP Banner” or
“Get for FREE” button and once prompted click on “Confirm”. On confirmation, please click
on Start and user will be redirected to SAP page, where he can use his credit to download any
game.
3. How to Unsubscribe:
a) SMS: User will have to type “STOP GAME” and send to 21206 to get the link of Gameloft Club.
b) Mobile site: Go to http://wapshop.gameloft.com/robi/index.php and click on “UNSUBSCRIBE”
in “My Account” section at the bottom of the page.
4. Tariff:
Package
Price
Auto-renewal
Weekly subscription with 1 FREE Game as new joiner
BDT 10.00
Yes
+ 1 credit (1 credit = 1 Full game download)
Renewal with 1 credit (1 credit = 1 Full game
BDT 10.00
download)
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Pay per download & On-demand game
BDT 20.00
No
BDT 5.00
No
BDT 9.00
In-app purchase
BDT 15.00
BDT 20.00
BDT 25.00
BDT 30.00
Try & Buy
BDT 40.00
No
Note:
-
3% Supplementary Duty (SD) , 15 % VAT on tariff inclusive of SD and 1% surcharge on base
tariff will be applicable
-
Data charge will be applicable for browsing the portal and downloading games.
After downloading daily content, pay per download charge will be applicable.
________________________________________________________________________
Help and Support
Phone: 000-800-100-7058
Or by writing to us at:
e-mail: [email protected]
Submit your request online here:
http://support.gameloft.com/Home/SupportForm/273/#phoneSupport
http://support.gameloft.com/
Gameloft Games Club FAQs
1. What is gameloft game club?
Ans: Gameloft is a game portal where Robi user can avail unique games based on subscription /
on-demand basis. User can also enjoy “Try & Buy” facility. They can also get the benefit of “in-app
purchase”.
2. Based on weekly subscription, user will get 1 FREE + 1 credit. What does this mean here
with FREE and CREDIT?
Ans: As a joining bonus we give our users a FREE game to download when they subscribe to
gameloft game club. Also 1 credit per week will be given to user for which we charge user as
subscription and renewal. So Free game as a joining bonus + 1 credit which user can use to
download the game. These credits get accumulated every week which user can use anytime s/he
wants.
3. How user will check his available credits?
Ans: The credits are always mentioned at the top of the page, “You have ‘n’ credits left, kindly
download games”.
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4. How long it will be stored? If user cancels the service, will it still be stored or removed?
Ans: These credits are stored till the time user will be in subscribed status. Once he unsubscribes,
the credits are lost/removed.
5. Based on renewal, what benefit the user will get?
Ans: On every renewal, user gets 1 credit = 1 game.
6. Does the subscriber use this credit to download any available game or some specific
games?
Ans: All the games are downloadable against credits
7. What is ‘try and buy’ offer? How user will avail this benefit? Is this feature available
under this game club service? Is subscription needed to avail this benefit? What will be
the tariff for this?
Ans: Try & Buy option is the games segment which is preloaded in the devices. Gameloft has
global partnership with global OEM and Local OEM in Bangladesh, these games are preloaded in
the device, users can play certain trials and after that if user wants he can purchase the game for
which they have to pay the regular tariff.
This is handset embedded feature, not available under this game club service. No subscription will
need to get this benefit. It’s just a Try and Buy offer. Tariff for these games is BDT 40.00 + SD, VAT
& SC. When user tries to purchase the game, they will be notified the tariff.
8. Please mention the names of the devices where this try & buy features are available.
Ans: games are preloaded by Gameloft in Bangladesh using a third party billing and already have
an approval for it. They cover most of the devices from Samsung, Microsoft, Nokia, Sony, Spice,
Micromax, Symphony, Maximus ETC.
9. What is ‘in-app purchase? What will be the tariff for this?
Ans: Gameloft has freemium game model as well, in which games are free to download, but user
can buy incentives/levels/ coins within the game. This process is called in-app purchase. All Robi
users can avail this offer.
Below are the tariffs for in-app features BDT 5.00
BDT 9.00
BDT 15.00
In-app purchase
BDT 20.00
(Excluding SD, VAT & SC)
BDT 25.00
BDT 30.00
10. Which device(s) this game club will support?
Ans: These games club support all Java + Android devices. Except IOS, it will cover all platforms
for games club.
11. In IOS, when I visited the WAP link, I directed to FREE game download page but it says,
IOS platform will not support. What is the matter?
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Ans: For IOS, we use global site, as we currently don’t have a billing solution for IOS, you are been
redirected to a Free game download site. In these games, you can have in-app purchase via credit
card. This is mainly for different markets where IOS are widely available.
12. Will I get any SMS notification by mentioning the tariff and game name after
purchasing Pay per download game?
Ans: We will notify users for every game download.
13. Can I download the game on a non-android phone?
Ans: Yes, Java games are available which are compatible with most of the devices.
14. For how long will the games be there on my mobile handset?
Ans: Once the content is downloaded, it will remain there forever, till the time it is manually
deleted. For trial games, you will be able to play games only for few minutes or levels for limited
time. You’ll have to purchase the game to enjoy the full game.
15. What are the payment options for downloading the content?
Ans: The amount will be deducted from the SIM balance depending on the offered price of the
content.
16. How can I unsubscribe?
Ans: You can unsubscribe by clicking on “Unsubscribe” on Gameloft portal or send STOP<>GAME
to 21206. There’s no additional charge for unsubscribing. But, you’ll lose all the accumulated
credits. Gameloft advises you to use all the credits before unsubscribing.
17. Can I get the game back once it is deleted from the mobile handset?
Ans: No, once the content is deleted, you need to re-download it to get it back. You can purchase
the same game more than once but will be charged for each download as per game type. There
will not be any charges to download Try and Buy or Free games.
18. Can I play downloaded games on my mobile phone even after unsubscribing?
Ans: Yes, you will still be able to play and download games from Gameloft portal by buying games
at regular price.
19. How can I contact you in case of any queries?
Ans: In case of any queries you can contact us at:
Phone: 000-800-100-7058
Or by writing to us at: e-mail: [email protected]
Submit your request online here:
http://support.gameloft.com/Home/SupportForm/273/#phoneSupport
http://support.gameloft.com/
_________________________________________________________________________
THE END
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