Behavioral Matters: Insights from the application of Behavioral Finance Issue 16 – November 18, 2009 Behavioral Matters is a series of essays on the application of Behavioral Finance written specifically for professional investors and portfolio managers. Inside-Out Investing It is the optimistic denial of uncontrollable uncertainty that accounts for managers’ views of themselves as prudent risk takers, and for their rejection of gambling as a model of what they do. Daniel Kahneman and Dan Lovallo, “Timid Choices and Bold Forecasts: A Cognitive Perspective on Risk Taking” Analysis is fundamental to equity investing. Deep dives require that you apply extensive energy and talent into understanding a company and its ability to deliver excess returns. Yet this activity can awaken behavioral tendencies that short-circuit your analytic processes. Consequently, rigorous analysis can heighten the potential for over optimism at exactly the moment when greater objectivity is needed. This essay examines the importance of calibrating judgments as a critical element of self-awareness and honing investment skill. The Deep Dive The greater the opportunity or risk associated with a decision, typically the more analysis is performed. Investors commonly employ a process or framework to guide them through the steps of detailed company analyses. Such steps are analogous to what biologists, chemists, physicists, and others refer to as the scientific method. Presented with a challenging decision, we first reduce the problem to its major components. These, in turn, are further deconstructed to smaller and smaller components that facilitate our clear understanding and confident resolution of these more manageable elements. After gathering and analyzing appropriate data for all subcomponents, we reverse the process, with the goal of understanding the initial or larger question by assembling our understanding of the components and their relationships to each other. Done well, deep analysis can lead to rich proprietary insights about a company’s likely performance or intrinsic value. This is the “information advantage” that skilled professionals bring to portfolio management. Intense rigor can also produce overly optimistic conclusions—reflecting a runaway process that is being powered by emotions rather than analytics. Motivation, Please Thinking is more emotional than commonly believed. The cognitive process itself draws upon both the analytic and emotional parts of the brain. Reasoning, therefore, is a blended outcome of the “best fit” for the data being considered plus the automatic filtering and shaping of that data to support beliefs, biases, or desires within the unconscious. This model of thinking helps explain why even the most careful experts sometimes engage in overly optimistic assessments when performing rigorous analyses. According to Shelley Taylor and Jonathon Brown, overly optimistic assessments share certain qualities: “three main forms of a pervasive optimistic bias: (i) unrealistically positive self-evaluations, (ii) unrealistic optimism about future events and plans, and (iii) an illusion of control.”1 Rigorous analysis often ignites these unconscious motivations. The results can include both narrow framing of the possible outcomes (resulting in extreme possibilities being heavily discounted or ignored) and higher certainty or success rates being assigned to each subcomponent evaluated (as if by merely analyzing an uncertain event it has been rendered less risky). Judgment is further affected when issues are viewed as unique. Uniqueness is a favorite rationalization for why relative comparisons are not applicable or for defending an idea in the face of strong evidence that it is not a particularly good one. Kahneman and Lovallo 2 offer this perspective: “The natural way to think about a problem is to bring to bear all one knows about it, with special attention to its unique features.”2 The tendency to focus on uniqueness is a risk worth avoiding when developing a favorable thesis. Inside-Out The deep dive often reflects what Kahneman terms the “inside view.” This is the view of a situation that is based on judgments applied to specific facts about that situation, especially when they are not benchmarked to similar experiences. Michael Mauboussin offers a less flattering description: “An inside view considers a problem by focusing on the specific task and by using information that is close at hand, and makes predictions based on that narrow and unique set of inputs. These inputs may include anecdotal evidence and fallacious perceptions.”3 Yet inside views are the very cornerstone of the process used by analysts and managers to shape investment decisions. One technique recommended by both Kahneman and Mauboussin for managing the perils of inside views is to balance them with “outside views.” Outside views are based entirely on facts about comparable alternatives. They ignore the specific attributes of the situation under consideration and instead look at typical outcomes for similar situations. Consider a company analysis that requires forecasting the expected revenue stream from a drug currently in Phase 3 trials. Formulating such an outcome conventionally involves many steps, including estimating the chances that the trial will be successful, anticipating a likely efficacy for the new drug, and then translating this information into estimates of market size, unit demand, cost, and price. Each of these seemingly objective judgments will reflect selected experiences in your memory and the belief you have in management’s ability to think strategically and execute effectively—a classic inside view. Approaching the same task using an outside view, one would begin by identifying like companies that have attempted similar endeavors. Once identified, the results from this group of comparable situations would be analyzed to determine benchmarking information such as percentage of success/fail, mean outcome when successful, and the standard deviation across results. Avoiding inside views is not realistic for most investors. Seeking assets that can generate excess returns is, by definition, hunting for uniqueness. Highly skilled investors, however, are experts at isolating truly unique characteristics for any opportunity. Then they rigorously analyze these characteristics as appropriate, drawing upon outside views to sharpen judgments and spotlight key risks. 3 Conclusion Rigorous analysis is, in large part, what professional investors rely upon to make buy and sell decisions. The risk inherent in such analyses is that they can lead to overly optimistic assessments that reflect the shortcomings of inside views. Outside views can be incorporated into the evaluation process, helping you to calibrate interim steps of your analysis. The takeaway for refining your investing is this: Inside views may be essential for identifying opportunities that are well reasoned, while outside views help keep your judgments reasonable. Notes 1. S. E. Taylor and J. D. Brown, “Illusion and Well-Being: A Social Psychological Perspective on Mental Health,” Psychological Bulletin 103 (1988), 193–210. 2. Daniel Kahneman and Dan Lovallo, “Timid Choices and Bold Forecasts: A Cognitive Perspective on Risk Taking,” Management Science 39, no. 1 (January 1993), 26. 3. Michael J. Mauboussin, Think Twice: Harnessing the Power of Counterintuition (Boston: Harvard Business School Press, 2009), 3. 4
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