HOW TO SAY ANYTHING
TO ANYONE………..
By Polly Alles
Communication Void
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TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK
IMPROVE RELATIONSHIPS BUSINESS/PERSONAL
REDUCE GOSSIP/DRAMA
CREATE CLEAR EXPECTATIONS
TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS
HOW TO ESTABLISH CANDID ENVIRONMENTS
GET WHAT YOU ASK FOR
GIVING AND RECEIVING CANDID FEEDBACK
DEALING WITH DIFFICULT SITUATIONS
BUILDING TRUST WITH CANDOR
MANAGING WITH CANDOR
GOALS
CANDOR
DOCTOR IS UNPROFESSIONAL?
 ACCOUNTANT MAKES MISTAKE?
 RESTAURANT SERVICE
 VENDOR MISTAKE
 BOSS DOES/SAYS SOMETHING
 DO WE SPEAK UP?
 90% OF THE TIME – NO
 WE DON’T WANT TO DAMAGE RELATIONSHIPS
 VALIDATION
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WHY CANDOR?
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“You know, sometimes all you need is twenty
seconds of insane courage. Just literally twenty
seconds of just embarrassing bravery. And I promise
you, something great will come of it.”
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― Benjamin Mee, We Bought a Zoo: The Amazing True
Story of a Young Family, a Broken Down Zoo, and the 200
Wild Animals That Change Their Lives Forever
HOW DO WE GET IT?
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ASK FOR WHAT YOU WANT
HERE’S HOW….
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WHY CREATE THEM?
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WHAT DOES THIS PREVENT?
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SET THEM: TAKE THE EXTRA MINUTE TO
STATE THEM CLEARLY
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WHAT ISSUES DO YOU HAVE WITH
VENDORS/DEPARTMENTS ETC?
EXPECTATIONS