Department of Management
Social Entrepreneurship Summer Institute
Management
Faculty: Dr. Katherine Karl
Phone and Email: 423-425-4160, [email protected]
Office Location: Fletcher Hall, Room 417-E
Course Meeting Days, Time, and Location: Monday, July 17, Wednesday, July 19 & Friday,
July 21, 2017 from 9:00am -12:00pm in Fletcher room 212
Course Description:
This three day course provides an overview of key issues facing managers in the workplace
including the job of a manager (i.e., what managers do), planning, managerial decision making,
delegation, power and influence, negotiation, groups and teams, organizational culture and
managing change.
Student Learning Outcomes (SLO):
The main objective of this course is to increase your understanding of key management issues.
In particular, by the end of the class students should understand
1. Students will learn what is meant by management and managerial effectiveness
2. Students will learn what managerial activities that contribute to managerial effectiveness
3. Students will learn when and why managers should delegate
The Study of the U.S. Institutes for Student Leaders from Europe (SUSI) is a program funded by
the U.S. Department of State’s Bureau of Educational and Cultural Affairs, administered by FHI
360, in partnership with the University of Tennessee at Chattanooga.
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4. Students will learn the managerial function of planning and why planning is critical for
effective leadership
5. Students will learn the rational and non-rational decision making models including
decision-making biases and how group and individual decision making differ.
6. Students will learn how to use power and influence tactics successfully
7. Students will learn the principles and tactics of effective negotiations
8. Students will learn group dynamics and how to design effective teams
9. Students will learn why organizational culture is important and how to create a positive
culture that enhances employee engagement
10. Students will learn about the importance of change management and how to overcome
resistance to change
Course Materials/Resources:
Harvard Business Scholl Publishing Coursepack:
1. Cialdini, R. B. (2001). Harnessing the science of persuasion. Harvard Business Review, 79
(9): 72-79.
2. Goffee, R., & Jones, G. (2013). Creating the Best Workplace on Earth. Harvard Business
Review, 91(5), 98-106.
3. Hammond, J. S., Keeney, R. L., & Raiffa, H. (2006). The Hidden Traps in Decision Making.
Harvard Business Review, 84(1), 118-126.
4. Hill, L. (2007). Becoming the boss. Harvard Business Review, 85 (1), 48-56.
5. Katzenbach, J. R., & Smith, D. K. (1993). The discipline of teams. Harvard Business
Review, 71, 111-120.
6. Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business
Review, 73 (2), 59-67.
7. Mintzberg, H. (1990). The manager's job: folklore and fact. Harvard Business Review,
68,163-176.
8. Oncken, Jr., W., Wass, D., & Covey, S. (1999). Management time: Who’s got the monkey?
Harvard Business Review, 77 (6), 178-187.
9. Sebenius, J. K. (2002). Six habits of merely effective negotiators. Harvard Business Review,
79 (4), 87-95.
10. Seppala, E., & Cameron, K. (2015). Proof That Positive Work Cultures Are More
Productive. Harvard Business Review Digital Articles, 2-5.
The Study of the U.S. Institutes for Student Leaders from Europe (SUSI) is a program funded by
the U.S. Department of State’s Bureau of Educational and Cultural Affairs, administered by FHI
360, in partnership with the University of Tennessee at Chattanooga.
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11. Walker, C. A. (2002). Saving Your Rookie Managers from Themselves. Harvard Business
Review, 80 (4), 97-102.
Books:
Thompson, L. (2013). The Truth About Negotiations (2nd Edition). Financial Times Press:
Upper Saddle River, New Jersey. ISBN-13: 978-0133353440
Blanchard, K., Tompkins, C., Ballard, J. (2002). Whale done!: The power of positive
relationships. New York: Free Press. ISBN-13: 978-0743235389
Lencioni, P. M. (2010). Overcoming the Five Dysfunctions of a Team. Hoboken, NJ: JosseyBass. ISBN-13: 978-0787976
SCHEDULE
Date

Monday, July 17


Wednesday, July 19
Friday, July 21
SLO
Topic




Introduction to
Management
Planning & Decision
Making
Delegation
1, 2, 3, 4
Power, Influence &
Negotiation
Groups & Teams
Managing Change
Organizational Culture
5, 6, 7, 8
9, 10
BEYOND THE CLASSROOM EXPERIENCES
Activities
Date
SLO
th
Monday, July 17
1, 2, 3, 4, 5, 6, 7, 9, 10
Entrepreneurial EngagementJumpFund
Wednesday, July 19th
6, 7
Leadership Development
Session – Public Speaking
Volunteer with Salvation Army
Friday, July 21st
3, 8
The Study of the U.S. Institutes for Student Leaders from Europe (SUSI) is a program funded by
the U.S. Department of State’s Bureau of Educational and Cultural Affairs, administered by FHI
360, in partnership with the University of Tennessee at Chattanooga.
3