Safaricom
Supporting a Mother
Friendly Workplace
Introduction
 In its bid to be a world class employer of choice,
Safaricom has gone to great lengths to ensure
that the needs of its working mothers are well
taken care of through :Adoption of various best practices
in creating a mother - friendly
work environment and work life
balance
 Comprehensive insurance cover
 Investing in child care facilities e.g.
Creche’
 Implementing HR best practice


At the Call Centre, ratio of men to
women is 1:1 and the average age of
employees at the Call Centre is 27
 State of the art child day-care facility
fully equipped (play and sleep areas)
run by childcare professionals.
 Mothers can leave baby under care of
the professionals at no charge.
 Doctor on site should the children fall
sick.
 A mother’s room : Fully equipped in a
hygienic and private environment for
expressing of milk and breastfeeding.
Comprehensive Medical Insurance
• Pre - Delivery
• Ante natal clinics and
scans covered including
both natural and caesarean
deliveries.
• Post - Delivery
• Immunizations are catered
for up to 9 months solidly
ensuring the child’s healthy
start in life.
Other Services
– Gymnasium to keep the
working mothers fit and
healthy.
– Games Room – To relieve
stress , assist to unwind and
socialize.
 Cafeterias with healthy food
choices to accentuate faster
recovery and good health.
 Children can join the working
mother for lunch or any meal.
 Libraries to research on all
materials including working
mothers roles.
 3 month Maternity Leave
+ Annual Leave.
 Creation of mother
friendly working hours
for the employees on
shift based positions.
Such mothers work
shifts that support
breastfeeding up to 7
months after delivery.
Conclusion
• With the above measures in place, Safaricom has once
again become a pace setter for other like minded
Corporates in Kenya, who would wish to be identified as
supporting mother friendly environments.
• At Safaricom we care.