Bulgaria Railway Information System Consulting
Railway ICT Expert Choog-Gap Noh KORAIL
Sr. Consultant Veselin Stoyanov ICB
Table of Contents
1. Project Overview
2. As-Is Assessment
3. To-Be Model Establishment
4. IT Roadmap & Benefit Analysis
1.1 Project Objective & Scope
Objective
“To Develop an EU Requirements Complying IT Roadmap for the RAEA of Bulgaria”
1.2 Project Schedule
8
W1
9
W1
W2
10
W3
W4
W1
W2
W3
11
W4
W5
W1
W2
12
W3
W4
W1
W2
Table of Contents
1. Project Overview
2. As-Is Assessment
3. To-Be Model Establishment
4. IT Roadmap & Benefit Analysis
2.1 As-Is Analysis of RAEA
As-Is analysis
2.1 As-Is Analysis of RAEA
52
Network and servers of the RAEA Sofia
1
Railway
Administration
Executive Agency
Internet
Executive Director
HP Proliant 40l
HP Proliant 40l
HP Proliant 40l
1
Secretary General
Server 3
5
13
9
1
"Administrative, Legal
and Financial
services" Unit
Head of Administrative
Legal and Financial services
1
1
"Interoperability"
Unit
Head of Regulation
Directorate General
"Railway Inspectorate"
Head of
Interoperability
Intranet site
Installation 1
Head of Railway
Inspectorate
1
1
Licenses
Department
Apache 2 Web Server
Inst1
Files
Perfect Inst1
FTP Server Inst1
Chief specialist
Safety and Control
1
1
Regional railway
Inspectorate Sofia
Chief expert
Notification
1
HP Proliant 40l
Domino server Inst2
Domino server Inst1
MySQL
Inst1
Linux SlackWare 12 Inst2
Linux SlackWare 12 Inst1
Linux SUSE Inst1
Switch (servers)
Backup server
Head of RRI Sofia
1
2
Senior expert
notification
1
Junior expert
Monitoring
ASI Perfect Inst1
1
Head of
Notification Department
3
Chief expert
Monitoring
Senior expert
Monitoring
Licensing
Perfect Inst1
2
Inspector
Safety and Control
1
Notification
Department
RAEA workstations network
Bulgarian Railways Company network
Ivan Vazov 3 street, Sofia
2
Senior inspector
Safety and Control
1
Head of
Monitoring Department
Eventis inst.1
Chief inspector
Safety and Control
2
Junior expert
TSI
Main switch
(RAEA)
Rolling stock
register Inst1
2
Senior expert
TSI
Junior expert
Licenses
Monitoring
Department
Head of Safety and
Control Department
1
Chief expert
Licenses
2
1
Human Resources
Perfect Inst1
1
Safety and
control
Department
Head of
TSI Department
3
1
Chief accountant
Chief expert
human resources
TSI
Department
Head of
Licenses Department
Jurisconsult
1
MTITC Firewall
(hardware)
Warehouse management
Perfect Inst1
Internet site
Installation1
1
Chief jurisconsult
Server 1
22
1
"Regulation" Unit
Server 2
Chief inspector
RRI Sofia
1
1
Junior expert
Notification
Софтуер за бекъп
Inst1
Senior inspector
RRI Sofia
1
Regional railway
Inspectorate Plovdiv
Операционна система
Inst1
Head of RRI Plovdiv
2
System software
Application software
Chief inspector
RRI Plovdiv
3
Senior inspector
RRI Plovdiv
1
Regional railway
Inspectorate Gorna
Oriahovitza
Head of RRI
G. Oriahovitza
2
Chief inspector
RRI G. Oriahovitza
1
Senior inspector
RRI G. Oriahovitza

Organizational structure
- Directorates
- Departments
- Positions and number of
employees

Planned
Examination ID
Examination
status
Enumeration
Information system architecture
- Information systems catalogue
- System description
- Data architecture models
- Network diagram
Examination
Completed
Practical
examination
date
Order for
holding of
examination
Practical examination
location
Practical
examination
date
Depends on
Competence
name

Business process models
- High level activity map
- Level 2 business processes with owners
- Detailed business process diagrams
Depends on
Notes
Competence
Enumeration
Examination
committee
Railway
linesman
Security
guard
locomotive
driver
Traffic
manager
Electrical
locomotive
driver
Signaller
Shunter
Conductor
Train
manager
Construction
worker
Locksmith
for railway
arrows
2.1 As-Is Analysis of RAEA
Major Business Process of RAEA
Selected Core Business Process for
Detailed Analysis

Issue permission documents
- Accept application
- Assess compliance
- Issue permission

Maintain railway transportation
registers
- Locomotive drivers
- Investigated railway incidents & accidents
- Safety advisors
- Issued safety certificates
- Permission documents
Aspects of Analysis
Description of each process
 System architecture (Hardware,
software & network)
 Owner of business process

2.1 As-Is Analysis of RAEA
Level 2 and 3 business process analysis of RAEA
Detailed business
processes provide
information about




task sequence
responsibility
usage of existing
systems
document workflow

internal rules and
procedures

bottlenecks
2.1 As-Is Analysis of RAEA
Information system architecture of RAEA
Individual
system description
System
Responsibility
Information
RAEA
systems catalogue
Network diagram
Regulatory
Network and servers of the RAEA Sofia
Documents
Internet
HP Proliant 40l
Server 3
Intranet site
Installation 1
HP Proliant 40l
Server 2
HP Proliant 40l
Server 1
MTITC Firewall
(hardware)
Warehouse management
Perfect Inst1
Internet site
Installation1
Human Resources
Perfect Inst1
Main switch
(RAEA)
RAEA workstations network
Rolling stock
register Inst1
Eventis inst.1
Bulgarian Railways Company network
Ivan Vazov 3 street, Sofia
Licensing
Perfect Inst1
HP Proliant 40l
ASI Perfect Inst1
Apache 2 Web Server
Inst1
Files
Perfect Inst1
FTP Server Inst1
Domino server Inst2
Domino server Inst1
MySQL
Inst1
Linux SlackWare 12 Inst2
Linux SlackWare 12 Inst1
Linux SUSE Inst1
Switch (servers)
Backup server
Софтуер за бекъп
Inst1
Операционна система
Inst1
System software
Application software
System data
specificaton
2.1 As-Is Analysis of RAEA
Data architecture of RAEA registers
Notification
for railway
incident or
accident
Data attributes
Incident
Notification ID
Incident / accident
type
Enumeration
Accident
DateTime of
incident or
accident
Depends on
Region
Field option lists
Region name
Incident
Depends on
Category
Accident
Enumeration
Category name
Accident
type
Depends on
......
Accident type
name
Enumeration
Depends on
Severe
accident
Train crash
Station
Relationship with
other entities
Station name
Distance
between
stations
Depends on
Distance between
stations name
Damage
Notification
DateTime
Industrial
Branch
Notifying
person
Level
crossing
Notifying person's
position
Short description
Notifying person's
organization
Depends on
Report ID
e-Registers
logical data model
Report date
Report for
railway incident
or accident
2.2 EU Requirements
Major Railway Requirements of European Union
Accidents & Incidents Mgmt.
Dangerous Goods Transportation
Control-Command & Signaling
Information Register &
Maintenance
Energy
Passengers’ Rights & Obligations
Infrastructure
Railway Infrastructure Allocation
RU & Drivers License Issuance
Risk Evaluation & Assessment
Maintenance & Operation
Safety Authorisation Assessment
Safety Certificate Issuance
Rolling Stock
2.3 Gap Analysis
Item
Accidents &
Incidents
Mgmt.
Information
Register
RU & Drivers
License
Issuance
Safety
Certificate
Issuance
Safety
Authorisation
Assessment
EU Requirements
 Reporting of common safety indicators
 Content of accident investigation report
As-Is of RAEA
GAP
 ASI perfect contains most of the EU
required information
 EU requirements not covered by the
system are maintained outside of it in
documents
 Some indicators and topics are not
maintained in the electronic register
 Most of the required contents are
provided by existing information
registers. Access is provided upon
request and data is retained for 10 years
or more. Only rolling stock register
provides login for external users.
 Amendments required for e-registers’
data format
 Access rights and data exchange are
provided only paper based
 Lack of electronic data exchange or
electronic login for most registers.
 Standardized application form and data
format for RU licensing
 Recommended RU licensing procedure*
 Standard procedure and data format for
drivers licensing
 EU complying application form and data
format for RU licensing
 EU complying licensing procedure
 Procedure is in compliance, data format is
partially complied
 No specific gap with EU requirements in
application form and licensing procedure
 Need to amend locomotive drivers
register to support recommended data
format








 No specific gap with EU requirements in
application form, data format and
licensing procedure
 Report of safety management system is
not maintained in e-register as-is





Data format of register
Access rights
Data exchange
Duration of data retention
Safety Advisor
Standardized application form
Standardized data format
Recommended issuing procedure*
Elements of safety mgmt. system (SMS)
 Recommended assessment procedure
 Recommended document format for RU
Safety certificate
EU complying application form
EU complying data format
EU complying licensing procedure
The Safety management system of
participants is being reviewed in major
incidents and accidents
 NSA based assessment procedure
complies with requirements
 Recommended data format is used
NSA: National Safety Authority
*Procedures that complying either EU requirements or NSA’s own protocol is acceptable by EU
 No specific gap with EU requirements
2.4 Case Study – Safety Management System
KORAIL Safety Management System
Internal
Users
Decision
Maker
Safety Policy Mgmt.
Safety Policy
& Plan
Establishment
Safety Policy &
Action
Implementation
Administrative
Enterprise
Officer
Portal
Onsite
Operator
System
Officer
Safety Inspection
Infrastructure
Inspection
Safety
Training
General
Inspection
Railroad
Inspection
Railway
Integrated
Assessment
Mgmt.
Safety
Performance
Assessment
Mgmt.
Accidents Mgmt.
Ministry of
Land, Transport
& Maritime
Affairs
Data
Connection
Data Interexchange
Goods & Facilities
Mgmt.
External
Users
Safety Assessment
Health & Workplace
Mgmt.
Dangerous
Goods Mgmt.
Facilities
Mgmt.
Accidents
Reporting
Investigation
Mgmt.
Workplace
Mgmt.
Health Mgmt.
Emergency
Response
Disaster
Alert
Prevention
Planning
Accidents
Statistics
Disaster
Mgmt.
Accident
Prevention
Korea Rail
Network
Authority
Korea
Transportation
Safety
Authority
2.4 Case Study – RAIL-i System
Internal
Access
KORAIL RAIL-i System
Enterprise Portal
Decision
Maker
Main Function
Intranet
ID/PW Login
PKI Authentication
Administrative
Officer
Personal
Service
Authentication
Search Engine
Community/
Messenger
Email
Survey
System
Officer
External
Access
SSO/Integrated UI
Connected Systems
Home/
Business Trip
Mobile Phone
Main Function
Standard
Template
Application/
Submission
Assessment
Approval
Personnel
Mgmt. System
Data
Exchange
Distribution/
Issuance
Notification
Document
Exchange
Archive/
Repository
VOC System
VPN
ID/PW Login
PKI Authentication
Email
System
Linkage
e-Approval System
ERP
IRIS
Mgmt.
Information
Legal
Information
Online Training
Proposal Mgmt.
Knowledge
Mgmt. System
2.5 Direction of IT Development
Implications from As-Is Analysis

Inefficient business

Inconvenient register and issuance
operation

Some data formats and procedures
are not in compliance with EU
requirements

Standardised license, certificate &
data format

Compliance of technical
specification of operability for
further advancement of IT systems
Direction of IT Development

Successful and verified railway
related management systems

Effective data exchange between
systems & business processes

Paperless working environment
2.6 Task Recommendation
Core Business Process of
RAEA
Manage Railway
Transportation Regulations
Main Development Plan of
RAEA
1
2
e-System for acceptance ,
processing & issuance of safety
certificate
3
e-System for investigation &
verification concerning the
complaints obtaining
Issue Permission Documents
Maintain Railway
Transportation Registers
License/Certificate
Issuing System
e-Register System
4
e-Register of the locomotive
drivers
5
e-System for conduction of
examination on the national
safety rules & certificate
6
e-Register of investigated
railway incidents & accidents
Exercise Control
Stakeholder Relationship
Management
e-System for acceptance ,
processing & issuance of license
of EU
Recommended Task for
Development
Safety Management
System
Table of Contents
1. Project Overview
2. As-Is Assessment
3. To-Be Model Establishment
4. IT Roadmap & Benefit Analysis
3.1 Vision & Mission
Vision
Smart RAEA, Safe Railway
To deliver satisfactory railway business supervision, efficient business process & safe railway
management via compliance with EU requirements & advancement of IT system
Mission
Compliance of EU
Requirements
Goal

Strategy

Enhancement of Operation
Efficiency
Introduction & implementation
of EU standards

Informitisation of EU
requirements

Informitisation of document &
register processes
Implementation of efficient
data exchange system
Enhancement of Railway
Safety

Implementation of safety
mgmt. system
3.2 Conceptual To-Be Model
RAEA Information System
Management & Supporting Process
Planning & Reporting, Exercise Control
Internal
User



Strategy Development
Budgeting
Control & Report
Performance


Infrastructure Access
Technical Parameters of
Interoperability
 Impose Penalties
Administration




Human Resources
Information Service
Document & Asset
Quality



External
User
Accounting & Finance
Administrative
Legal & Regulatory
Government
Agencies
(eg. MTITC)
Core Business Process
Stakeholder Relationship Management
RAEA
External
Portal




Local
Authority
Statistics Data Generation
Operational & Economic Analysis
Railway Network Optimization
Complaints & Proposal Mgmt.




Rolling Stock
Locomotive Drivers
Safety Advisor
Issued Certificate & Permission
IM
(eg. NRIC)
Data Exchange
& Storage
Safety & Regulation Management
Policy/Targets/Legislation
Plan/Guidance/Inspection
Accidents & Incidents Mgmt.
Health & Safety Workplace Mgmt.
External
Portal
EU Agencies
(eg. ERA)
Data Exchange
& Storage




RU
(eg. BDZ)
Register Maintenance
License/Certificate Issuing




RU License
Safety Certificate
Driver License
Permission Document
Others
(eg. Freight
Company)
3.3 Issuance Management
To-Be Process of Issuance Management
Accept
Request
Assess
Applicants
External
Portal
NRIC
BDZ
Freight
Company
Data
Exchange
Issue
3.4 e-Register Management
To-Be Process of e-Register Management
External
User
NRIC
Rolling Stock
Locomotive
Drivers
Permission
Documents
Safety Advisor
Safety
Certificates
RU License
DB for each Register Item
RAEA
Enterprise Portal
External Portal
BDZ
Internal
User
Items for Registers
Local
Authority
Sofia
Freight
Company
Plovdiv
Gorna
Oryahovica
Basic
Process
Register
Update
Deactivate
Print
3.5 Safety Management
To-Be Process of Safety Management
Safety Mgmt.
Safety Goal
Accidents &
Incidents Investigation
Safety Plan
Safety Guidance
Safety Assessment
Accidents & Incidents Management
Accidents &
Incidents Register
Accidents &
Incidents Statistics
Report
3.6 Configuration of Hardware
Configuration of Hardware
Item
Quantity
Internal Firewall
L4 Switch External Firewall
Internet
Users
Internal WEB/WAS
2
External WEB/WAS
2
Item
External
WEB/WAS
Main Server
AP
DB
8 Core
8 Core
1,000,000
tpmC
1,000,000
tpmC
Memory
16 GB
16 GB
Disk
300 GB*2
300 GB*2
CPU
Internal
WEB/WAS
#1 Main Server
(AP/DB)
#2 Main Server
(AP/DB)
Backup Device
Main Storage
Second Storage
3.7 Data Architecture
Data Architecture
Safety Mgmt.
Administration
Issuance Mgmt.
Register Mgmt.
Table of Contents
1. Project Overview
2. As-Is Assessment
3. To-Be Model Establishment
4. IT Roadmap & Benefit Analysis
4.1 IT Roadmap
2013
2014
2015
Stage 1
Stage 2
Stage 3
Issuance
Management System
T
a
s
k
e-register
Management System
Safety Management
System
Others
(Recommendation
for further system
advancement)
Complaints
Obtaining
System s for complying each TSI specified by EU
4.2 Expected Quantitative Benefits
RAEA Return on Investment
(Unit: Thousand Dollar)
Item
Investment Cost
Return
Net Return
Investment Cost (PV)
Return (PV)
Net Return (PV)*
Y
Y+1
Y+2
Y+3
Y+4
Total
2,601
89
93
96
100
2,979
-
885
919
954
990
3,747
(2,601)
796
826
858
890
769
2,601
84
82
81
79
2,928
-
835
818
801
784
3,238
(2,601)
751
735
720
705
310
Annual investment and return are adjusted for inflation rate, which is 3.81%
(Unit: Thousand Dollar)
Total Investment Cost
Net Return
Return on Investment
2,979
769
126%
Net Present Value*
Internal Rate of Return
Payback Period
*Discount factor is 6%, which determined based on the Korea case and inflation rate of Bulgaria
310
11.0%
End of Year 3 from
Project Initiation
4.3 Expected Qualitative Benefits
RAEA
Officer
Benefits
Consumer
Benefits
Compliance of EU
requirements

Enhanced operation
efficiency


Reduce time required for document processing
Enhance quality and effective of business process
Enhance accessibility
of business operation


Provide one-step online service
Reduce time for users
Enhanced consumer
satisfaction


Reduce service fee due to simplification of business operation
Receive high quality service


Reduce worked man-hours
Reduce storage and management cost of paper-based documents
Enhance safeness of
railway operation



Minimize subjective human factor during safety mgmt.
Prevent & minimize railway accidents & incidents
Enhance quality and effectiveness of safety mgmt.
Be environmentally
friendly

Reduce vast amount of paper during business operation
Reduce operation cost
Financial
Benefits
Social
Benefits

Provide standardised operation & mgmt. process
Provide EU requirements complying platform for further development of IT system