Department of Veterans’ Affairs
Liability Claim Process
Where to Start?
• Non-Liability Health Care
• On Base Advisory Service (OBAS)
• Online services
– MyAccount
– Online claim lodgment
Care and support is available to you and your family
Non Liability Health Care
• Current and former members (eligibility rules)
• Eligible for:
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Posttraumatic stress disorder
Depressive disorder
Anxiety disorder
Alcohol use disorder
Substance use disorder
Malignant neoplasms (Cancers)
Tuberculosis
• Factsheet HSV109
• [email protected]
Care and support is available to you and your family
On Base Advisory
Service (OBAS)
OBAS provides:
Benefits:
• information about DVA
services & entitlements
• face to face contact
• advice about how to
lodge claims
• appointments on base
• ADF presentations and
briefings
• early identification of health &
income support requirements
post separation
• referral service to DVA &
ex-service organisations
Care and support is available to you and your family
MyAccount
• Online Services – MyAccount
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Register online to use DVA MyAccount
Lodge claims online – Single claim form (All Acts)
Update your details online
Follow the progress of your liability claim online
Care and support is available to you and your family
Legislation
Potential eligibility under different Acts
Military Rehabilitation &
Compensation Act 2004
(MRCA)
Safety, Rehabilitation &
Compensation Act 1988 (SRCA)
Veterans’ Entitlements
Act 1986 (VEA)
Lodge a claim
MRCA claim
SRCA claim
VEA Claim
injury or disease from
service 1July 2004
onwards
injury or disease from service
before 1July 2004
injury or disease from
service before 1July
2004
Care and support is available to you and your family
Liability Claim Forms &
Factsheets
• Liability Claim Forms & Factsheets
– VEA
D2582
Factsheet DP18
– SRCA D2020
Factsheet MCS01
– MRCA D2051
Factsheet MCR25
D2049 – Injury & Disease Details Sheet
– Online Single Claim Form – Covers all Acts
Care and support is available to you and your family
Lodging a Claim
• Service medical records
• AC563 completed at time
of injury
• Witness statement(s) taken
after the event
• Any non-ADF medical or
specialist reports
• ADF Investigation reports
• ADO Service Record
– (Record of Service from PM
Keys)
• Proof of Identity (POI)
– Streamlined using current,
valid ADF purple or orange
ID Card
Care and support is available to you and your family
Diagnosis & Link to
Service
• Medical diagnosis
– Symptoms vs Diagnosis
• Contention / Link to Service
– How was your condition caused or aggravated by
your ADF service? What factors of employment
caused the condition?
– VEA & MRCA rely on the Statement of Principles
(SoPs) to link a diagnosis to service
• SoPs set out factors that are medically recognised
in the causation of a condition.
– SRCA rely on medical opinion based on the balance
of probabilities as opposed to possibilities to link the
diagnosis to service
Care and support is available to you and your family
DVA Liability Claim
Processing
• Liability claim form – Completed & signed
• Medical diagnosis – confirmed by doctor
• Contention/link to service – confirmed by
Defence and/or doctor
• Service details – confirmed by Defence
• Proof of identity – Certified documents
• Decision Ready – Which Act or Acts
– Apply relevant legislative criteria to each decision
Care and support is available to you and your family
Contacting DVA
ADF Transition Seminar 2015
133 254 (metro)
1800 555 254 (regional)
www.dva.gov.au
[email protected]
Care and support is available to you and your family