CEED 352
Title of
Presentation
Case Western Reserve University
Think beyond the possible
Date
Presenter’s Name Title of
Presentation
Engineering Education
&
Emotional Intelligence
Date
Presenter’s Name Mary Rose Tichar, M.Ed. PC
Director, Cooperative Education
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 1
CEED 352
Case School of Engineering
Engineering Education & Career Preparation:
Elevating the Game
Gary Wnek, Associate Dean of Engineering
We are passionate about
Innovation
and
educating the new wave of young innovators
who will need more than strong technical skills
“Innovation is the successful creation and delivery of a new or improved product or service in the marketplace.”
Curtis Carlson and William Wilmot, Innovation: The Five Disciplines for Creating What Customers Want (2006)
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 2
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Division of Education and Student Programs
Case School of Engineering
Global Programs
Picture of Nord
Co‐op
Student Engagement
Student Organizations
Dual Degree Program
2012 Industry Survey (CWRU MEM Program)
Desired Attributes of Early Career Hires Important /Essential Emotional Intelligence
79% Ability to contribute to positive organizational culture
93% Effective Team Leadership 99% Work Ethic (achievement orientation) 100% Flexibility and adaptability 99% Interpersonal Effectiveness
97% Self‐Awareness 94%
Sensitivity to individual differences
82% ENGR 398 Fall 2013
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 3
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What are we preparing our students for?
How are we preparing them?
Engineering Education &
Emotional Intelligence
The tanker
Heavy
Iron protected
Metal, rigid
Protected from storms
Use technology
Long time to turn (change)
The sailboat
Agilent
Turn quick
New materials
Mary Rose Tichar
Get wet ‐ risk
Technology dependent
Create change, lead change
Richard Feller
“Emotional Intelligence” by Daniel Goleman, 1994
A different way of being smart
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 4
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Self‐awareness: You…
• recognize your own emotions and how they affect your thoughts and behavior
• know your strengths and weaknesses
• have self‐confidence
Self‐management: You are able to….
control impulsive feelings and behaviors
manage your emotions in healthy ways
take initiative
follow through on commitments
adapt to changing circumstances.
•
•
•
•
•
Daniel Goleman
Social awareness: You can…
•
•
•
•
understand the emotions, needs, and concerns of other people
pick up on emotional cues
feel comfortable socially
recognize the power dynamics in a group or organization
Relationship management: You know how to…
•
•
•
•
•
develop and maintain good relationships
communicate clearly
inspire and influence others
work well in a team
manage conflict
Daniel Goleman
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 5
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Emotions and Behaviors at Work (EBW)
Business IQ
a focus on areas known to predict success in teams, managers, and leaders Decisiveness
Motivation
Empathy
Influence
Conscientiousness
Adaptability
Stress Resilience
http://www.ebwonline.com
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 6
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The Big Bang Theory and Emotional Intelligence
“Today’s engineer is on a different planet….
• multiple project assignments and with a variety of employers, customers, start‐ups and established firms
• requires an extraordinarily broad set of technical,
business, and interpersonal skills ….
• in/with a changing and shifting interdisciplinary teams.”
David Goldberg
The Entrepreneurial Engineer (2006)
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 7
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Career Development Theories
Structural
Frank Parsons Trait & Factor Theory
(1) that individuals and job traits can be matched
(2) that close matches are positively correlated with job success and satisfaction.
Clear understanding of self, aptitudes, abilities, interests, limitations A thorough knowledge of the requirements and conditions for success
Developmental or Stage Theory
Donald Super
Ages 15 – 24 The Exploratory Stage
• Try it out through classes, work experience, hobbies. • Collect relevant information. • Tentative choices and related skill development Erik Erikson Ages 19 – 40 Intimacy vs. Isolation
Relationships
• Young adults need to form intimate loving relationships with other people
• Success leads to strong relationships while failure results in loneliness and isolation
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 8
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Emotional Intelligence for Co‐op Students? for Undergrads?
Let’s bring this to their level….
1. You are curious about other people
2. You are self aware
3. You know how to pay attention
4. You can say no
5. You know what is making you upset or angry (emotions)
6. You trust your intuition
making the most of every situation and the ability to influence
Drake Bayer The I-Beam
Model for
Engineering Education
Technical Depth
Technical Breadth
Career experience (co‐op) strengthens expertise and workplace skills; cultivating maturity for effective leadership
Personal Breadth
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 9
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Technical Breadth
•collaborate across disciplines with experts in other areas •apply knowledge in areas of expertise other than one's own
Technical Depth
•prepares professionals for success negotiating the corporate, global world of industry
the depth of related skills and expertise in a single field
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 10
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Emotional Intelligence & Purpose
Personal Breadth
Student organizations
CREATE
Competitions
Dual Degree
Alumni support
Co‐op Integration
Senior Design ‐ engineers and nurses
Major course of study
Alumni Co‐op Mentoring Program
Global Programs
Leadership Class
professionalism, communication, project CREATE
management, business acumen, teamwork
Senior Design
Co‐op
Competitions
Case Engineers Council
Intentional Change Coaching
ENGR 398
Leadership Class
CREATE
Student Orgs
self awareness, social awareness, leadership, Global Programs
integrity, influence, initiative, resilience, SAGES class
adaptability, empathy, teamwork
Sunniva’s class
Co‐op Professional Development
Case Engineers Council
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Technical Depth
Technical Breadth
Personal Breadth
Stephen Covey
Mr. Covey was a bit baffled by his success. He said he was simply telling people what he thought they already knew: the efficacy of good behavior
Be proactive
Begin with the end in mind
Put first things first
Think “win‐win”
Seek first to understand, then to be understood
Synergize
Sharpen the saw; that is, undergo frequent self‐renewal.
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 12
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Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 13
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References
http://blogs.ptc.com/2013/11/27/engineering‐schools‐fail‐to‐teach‐empathy/
http://www.helpguide.org/mental/eq5_raising_emotional_intelligence.htm
Need A JOB? Invent It http://www.nytimes.com/2013/03/31/opinion/sunday/friedman‐need‐a‐job‐invent‐
it.html?ref=opinion
http://mycahs.colostate.edu/Rich.Feller
“Becoming a Resonant Leader”, McKee, Boyatzis, Johnston
“Emotional Intelligence”, Daniel Goleman
Emotions and Behaviors at Work (EBW) http://www.ebwonline.com
Chronicle of Higher Ed, John Fry, President of Drexel University
Proceedings of the 2014 Conference for Industry and Education Collaboration Copyright ©2014 American Society for Engineering Education” 14