GÉANT Mobile Connectivity Feasibility Analysis Request for Information (RFI) February 2012 Mobile Connectivity Feasibility Analysis GÉANT Mobile Connectivity Feasibility Analysis Request for Information (RFI) Introduction In its 2011 report for the European Commission entitled “Knowledge without Borders1”, the GÉANT Expert Group identified a need to take greater account of mobile provision within research networks, both within campuses and beyond. GÉANT has engaged Analysys Mason to conduct a Mobile Connectivity Feasibility Analysis, which will examine how on- and off-campus wireless connectivity throughout the European NREN community might be provided. Your participation in completing this Request for Information (RFI) will assist Analysys Mason in formulating and defining the User Requirement (market requirements), and enable production of a feasibility report for GÉANT. Thank you in advance for your participation. All data collected during this process will be treated in the strictest confidence, as we fully understand that some of the information provided may be commercially sensitive. We have asked respondents to provide their name and contact details, as we may wish to followup to understand responses in more detail. However, respondents are under no obligation to provide their name or contact details and in such cases should leave the response to Q2.29 blank. Whilst we are seeking full and complete responses to the RFI, respondents are under no obligation to answer all of the questions. In those circumstances where no answer can be provided for a particular question, or if the choices given are not quite suitable, it would be appreciated if respondents could provide some extra context. Recipients wishing to participate in the RFI process are requested to return the complete questionnaire to the following email address by 12 March 2012: Gareth Williams (Analysys Mason): [email protected] This RFI is the first phase of the information gathering process which will include future consultation and workshops. 1 http://www.geant.net/About_GEANT/GEANT_Expert_Group/Pages/GEANTExpertGroup.aspx Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 2 GÉANT Request for Information Mobile Connectivity Feasibility Analysis 1 Name of National Research and Education Network (NREN): 2 Information Requested: Level of Interest / Willingness to Participate 2.1 What level of interest exists within the NREN in helping to develop and deploy national services to support a Pan-European mobile data connectivity solution to drive and support staff and student mobility, support the virtual learning environment and provide secure and reliable access to e-learning? (a) No interest (b) Limited interest (c) High interest Comments, including the form of support which is envisaged: 2.2 To what extent is the NREN willing to participate in, or help to facilitate, small scale network trials and/or collaboration with mobile network operators and other wireless service providers? (a) Not willing (b) Some interest in participating / facilitating (c) Very willing Comments, including any preference for particular technologies / nature of trials etc.: Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 3 Current Strategy 2.3 Please describe any existing mobile broadband services supported by your NREN, highlighting the service provider(s) involved, the functionality and features supported, the future capabilities of the service, and any other information considered relevant. In your response please indicate the geographical area(s) covered by the service and, where possible, the number of users including the number of any non-education users (where applicable). 2.4 In relation to Question 2.3 above, please describe how the infrastructure needed to deliver the mobile broadband service(s) is provided (e.g. centrally provided by the NREN, contributed by participating organisations, provided by the service provider(s)). Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 4 2.5 In relation to Questions 2.3 and 2.4 above, please highlight any frustrations, shortcomings or problems associated with the service(s). 2.6 To what extent are the issues identified in your response to Question 2.5 due to the limited availability of higher throughput/download rates? Are there particular geographic areas which are particularly affected? 2.7 Is voice (other than VoIP) supported by any of your existing mobile services? Yes No If so, please provide details including service provider(s): 2.8 Where your NREN operates a service on behalf of member organisations, is the finance required provided from a central fund or do member organisations fund their own arrangements? Does any funding come directly from staff / students, through service charges? Please provide as much detail as possible. Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 5 Trials 2.9 Please provide details of any mobile broadband trials, planned or ongoing, where the NREN has provided, or intends to provide, financial and/or technical assistance. Please indicate the technology / technologies involved, and, where possible, provide feedback on the outcomes of the trial and any additional information which may inform the mobile connectivity feasibility analysis. National Context 2.10 Please highlight the general availability of 3G and 4G mobile broadband services within your jurisdiction. In relation, do you foresee any opportunity for collaboration with industry to co-develop mobile data connectivity solution(s) for education and general commercial use (e.g. in the form of a consortium with ISPs, telecoms service providers)? 2.11 Please detail any other local engagement with industry or the National Regulatory Authority (NRA), in relation to building or licensing of a solution to provide coverage in campus and/or near campus areas. In relation, are there any legislative issues affecting current or planned deployments? Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 6 Strategic Priorities 2.12 When considering the development of any future national deployments to support a PanEuropean mobile data connectivity solution, please indicate the level of importance placed against each of the following criteria: Coverage (a) Very important (b) Important (c) Some importance (d) Low importance Comments, including as much detail as possible (including extent of international coverage (roaming) desired): Bandwidth (Upload / Download) (a) Very important (b) Important (c) Some importance (d) Low importance Comments, including as much detail as possible: Cost (a) Very important (b) Important (c) Some importance (d) Low importance Comments, including as much detail as possible: Download limits (data cap) (a) Very important (b) Important (c) Some importance (d) Low importance Comments, including as much detail as possible: Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 7 2.13 Please provide feedback on the functionality and features the NREN considers should be incorporated into any future Pan-European mobile connectivity solution. (a) Facilitates the use of new mobile devices Comments: (b) Supports virtual learning environment for ”next generation” teaching, learning and research Comments: (c) Supports access to administration tools, including scheduling and timetables Comments: (d) Support access to library services Comments: (e) Supports content delivery from the cloud Comments: (f) Ensures secure and reliable access to education and research resources Comments: (g) Other functionality and features which should be incorporated, or are desirable: Comments: 2.14 When considering the development of any future national deployments to support a PanEuropean mobile data connectivity solution, please indicate the level of importance placed on voice being an integral part. In other words, do you consider any future solution should incorporate voice and data services? Voice and data (a) Very important (b) Important (c) Some importance (d) Low importance Comments, including whether you consider voice services should be provided as an option to users: Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 8 2.15 To what extent does the NREN consider it beneficial to potentially allow other users to access any future solution (e.g. other public sector users, emergency services, commercial users)? Please indicate the rationale to support your comments, and highlight any principles which you consider should apply to such access (e.g. service separation, commercial terms). 2.16 Does the NREN consider any future solution as being potentially complementary to industry plans, e.g. potential use of Wi-Fi infrastructure for mobile broadband traffic offload? How does the NREN think GÉANT should engage with the industry, and what other potential synergies do you consider relevant? 2.17 To what extent do you think any future solution should use, or benefit from, existing NREN or GÉANT partner infrastructure (dark fibre, vertical infrastructure etc.)? Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 9 2.18 To what extent is the NREN willing to manage the delivery and operation of any future solution? (a) Willing to manage many aspects Comments: (b) Willing to manage some aspects Comments: (c) Not willing to manage any aspect and prefers a completely outsourced solution Comments: 2.19 Please comment on how any future solution might be funded (centrally, locally by member organisations etc.). Please also comment on the charging principles which could apply (flat fee, differential pricing according to service, package, QoS etc.). 2.20 Please highlight any legislative issues or concerns you consider may be relevant to the deployment of any future solution, either at a national or EU level? Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 10 Eduroam 2.21 Please provide details of the availability of the eduroam mobility service in your country, indicating the number of institutions where eduroam is available and the extent to which it is available at all locations within a given institution. 2.22 Where supporting information is readily available, please indicate the number of users of the eduroam service within your jurisdiction, broken down by institution where possible. 2.23 Where supporting information is readily available, to what extent is national roaming used to provide the eduroam service within your jurisdiction? Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 11 2.24 Where supporting information is readily available, when eduroam users within your jurisdiction roam internationally do users typically travel to geographically adjacent jurisdictions or to other European destinations? 2.25 What work is being done, or is being planned, to expand the eduroam user base? Do these plans involve extending coverage and/or extending the service to secondary level institutions or potentially other user groups? 2.26 Please provide details of how the eduroam service is marketed within your jurisdiction, and does the NREN consider there to be a role for industry to help market and promote the service? 2.27 What value do you perceive the eduroam brand as having? Do you consider there is benefit in investing in the eduroam brand? Mobile Connectivity Feasibility Analysis GÉANT Request for Information | 12 Additional comments 2.28 Please provide any additional comments you consider relevant to the mobile connectivity feasibility analysis. 2.29 Respondents are asked to provide their name and contact details, as we may wish to followup to understand responses in more detail or to discuss this work further. However, respondents are under no obligation to provide their name or contact details and in such cases should leave their response blank. Yes No If so please provide contact details of the responsible member of staff, including telephone number and email address: Mobile Connectivity Feasibility Analysis
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