Today’s Course Schedule Time Session Topic/Activity – Welcome and Orientation 1 Pull Planning 10:00–10:15 AM – Break 10:15–11:15 AM 2 Lean Workstructuring Basics 11:15–11:300 AM – Break 11:30 AM–12:30PM 3 Last Planner® System 12:30 PM – Course Conclusion 8:00–10:00 AM 1-2 Welcome to Lean Workstructuring • Your facilitator • Orientation • Participant introductions – Your name, company, and position – What is your level of Lean Construction experience? – Does anyone have any experience with Lean Workstructuring and the Last Planner® System? – What do you want to get out of this course? • Closing forms and evaluations 1-3 AGC’s Lean Construction Education Program Overview • A series of courses that progressively cover a range of topics in Lean Construction including: – – – – – Variation and pull in production Lean Workstructuring, supply chains, and assembly Production management Management by values Problem-solving principles and tools • For more information, including information on credentialing, visit www.agc.org/LCEP. 1-4 AGC’s Lean Construction Education Program Overview • The overall aims of the LCEP are to: – Develop Lean Construction champions within construction firms – Advance the use of lean practices in construction through development of a consistent nomenclature and practices – Provide an industry-recognized credential that creates a common standard of knowledge 1-5 Course Learning Objectives Following this course, you will be able to: • Apply the methods and tools utilized in pull planning • Describe the concept of Lean Workstructuring • Outline the desired products of Lean Workstructuring • Describe the characteristics and application of the Last Planner® System 1-6 Session 1 Learning Objectives Following this session, you will be able to: • Describe the basic characteristics of the push planning approach • Describe the pull planning process • Distinguish pull planning from push planning 1-8 Q What We’ve Learned So Far • The goal of Lean Construction is to eliminate: – Workers waiting for work – Work waiting for workers • The way to do this is to: – Reduce variation – Eliminate waste – Improve workflow reliability 1-9 Q Review of Unit 1: Variation in Production Systems • Define the different types of variation • Explain the concept of throughput • Distinguish the concepts of throughput and work • • • • in progress Describe the role of variation in production operations List sources of variation in construction settings Explain variation mitigation techniques Contrast variation mitigation techniques 1-10 Q Review of Unit 2: Pull in Production • Compare batch-and-queue and continuous-flow production systems • Distinguish push systems from pull systems • Describe the impact of pull on production systems • Explain pull strategies in construction operations 1-11 The Last Planner® System (LPS) LPS Workstructuring Production Control Achieve reliable workflow using production system design and rapid learning Figure 1.1: The Last Planner System 1-12 Push Planning Defined • The traditional planning system is a push system. – In this system work is pushed into production: • Based on predetermined completion dates • Regardless of whether workers are ready to start work – It is an assumption-based vision of how the work will take place – It confuses planning with prediction, leading to local optimization 1-13 Push Planning Discussion • Share and discuss your company’s push planning practices: – When is planning typically done for projects? – Who is involved? – What format does your company use to communicate the plan? – Is the plan typically followed? – How are updates typically managed? 1-14 Pull Planning Defined • Pull planning depends on an understanding of the levels of readiness of downstream activities. • Work is scheduled for when it can be properly performed, not based on predetermined dates, by those who will execute the work. • Pull planning is used heavily in creating phase schedules in the LPS. • In pull planning you start from a milestone and work your way backward 1-15 Pull Planning Process Watertight Mechanical & Plumbing Rough-in What do we need completed in order to reach the watertight milestone? Direction of Milestone planning Pulled Activities Figure 1.2: Pull Planning Concept2 Figure 1.3: Pull Planning Proceeding Backward3 1-16 z Pull Planning Process: Collaborative Planning Sessions Figure 1.4: Pull Planning Session4 1-17 Pull Planning Process: Discussions Figure 1.5: Developed Pull Plan Leads to Discussions5 1-18 Pull Planning Simulation6: Before You Begin • We will plan, and then build, a structure using a pull planning process. • Your facilitator will divide you into groups of four – Each person will be assigned: • Blocks of a specific color • An “I Get/I Give” card, matching your assigned block color – Each group gets a site plan and milestone note • The site plan is used to indicate which side of the building is the front • The milestone note is used to indicate the end of the building process where the building is complete. • Clear off your tables to have room for building 1-19 Pull Planning Simulation: Projects as Networks of Commitments • Team members – Ask for what they need from their suppliers – Commit to provide what their customers need GET GIVE GET Architect GIVE GET HVAC GIVE GET Plumbing GIVE GET Framer GIVE PRODUCTION TARGET Electrical Figure 1.6: Projects as Networks of Commitments 1-20 Pull Planning Simulation: “I Get/I Give” Card • “I get” = what you need to begin • “I give” = what you will give to the next person • Each card can only have one “give” • You may need more than one “give” to achieve your “get” – A “get” can be a constraint of the “TIMMESS” type • Time, information, material, manpower, equipment, safety, and space Figure 1.7: “I Get/I Give” Card 1-21 Card Numbering and Placement • Maintain order and clarity – Always place the supplier card to the left of the customer card – Keep the cards visible by placing them in columns • Build the network as you go – Give each card a unique number as it is placed • – You may want to count down from the milestone Write the number of the customer card which you are supplying in the “For #” space 1-22 Pull Planning Simulation: Example “I Get/I Give” Card Figure 1.8: Example “I Get/I Give” Card for Simulation 1-23 Pull Planning Simulation: Building Schematic Figure 1.9: Schematic Front and Side Elevation 1-24 Pull Planning Simulation: The Building Figure 1.10: Actual Views 1-25 Blocks for the Simulation Figure 1.11: Blocks for the Simulation 1-26 Pull Planning Simulation: The Customer Invitation Method 1. The customer invites their supplier(s) to place a card representing delivery of what they need when they need it 2. The customer signs off when they have everything they need to deliver their work 3. Each supplier becomes the customer and does the same thing 1-27 Pull Planning Simulation: Pre-Planning Discussion • Who should go first? • What is the best sequence — building from the inside or outside? • Where and how should the pieces be placed? Quality? • What if a piece is delivered late? What can you do? 1-28 Pull Planning Simulation: Planning • The red contractor lays the last block on the structure so he/she completes the first “I Get/I Give” card, placing it on the far right of the table. • The red contractor invites the next contractors to fill out their cards. – They place their cards to the left of the red contractor’s, and the process continues. – Each contractor must be invited by the previous • The plan is complete when all the blocks are accounted for. • Do not begin the building process Figure 1.10: Actual Views 1-29 Pull Planning Simulation: Building • The facilitator will signal groups to begin. • Build using the “I get/I give” cards you created during the planning process, ending at the milestone sticky note. • Use the site plan to orient your building • You can only touch your blocks • You must build only from your plan. You cannot look at the pictures of the building 1-30 Pull Planning Simulation: Post-Building Discussion • What are some of the issues that came up as you began building? – How could you have avoided some of these issues? • How is this like the real world? • What are the key points or lessons for you? • Can this process be used during the design phase to plan for construction? Why? 1-31 Session 1 Summary • Push plans: – Are typically produced by a single entity with little to no involvement of those executing the work – Result in a plan full of assumptions about means and methods that usually is not reflective of what really will take place • Pull plans: – Are produced by those who will execute the work • The executors will engage in production system design by virtue of being present and the clear need for coordination. – Are developed by working backward from a target completion date, with tasks defined and sequenced so that their completion releases work to begin on a subsequent task 1-32 Session 2 Learning Objectives Following this session, you will be able to: • Define Lean Workstructuring • Describe the products of Lean Workstructuring • Distinguish between Lean Workstructuring and Work Breakdown Structure 2-2 Lean Workstructuring Defined • Lean Workstructuring (LWS) develops the project’s process design while trying to align: – – – – Engineering design Supply chain Resource allocation Assembly efforts • LWS considers production Waste (Muda) Flow Variation Overburden (Mura) (Muri) workflow during design and project planning. Figure 2.1: Influences on Workflow8 2-3 View of Lean Workstructuring Product Design Process Design (What will be built) (How to assemble) Workstructuring Supply Chain (How to buy/fabricate) Figure 2.2: A View of Lean Workstructuring9 2-4 Scope of Lean Workstructuring Workstructuring Pre-Construction Construction Phase Phase Production system design Figure 2.3: Scope of Lean Workstructuring10 Master, phase, and make-ready schedules using pull planning 2-5 How Is LWS Different? • Much of what we do now is workarounds • First Run Studies – A cross-functional team tries to establish a standard to meet or beat execution of that operation – Follows the Shewhart plan-do-check-act cycle • LWS vs. Constructability – Constructability is a reaction to design, LWS is an influence on design • LWS vs. Work Breakdown Structure (WBS) – WBS is the progressive breaking down of a project into its component parts – It assumes that optimizing the parts will optimize the whole • LWS is concerned with the whole, not the individual parts 2-6 Products of Lean Workstructuring • A process represents the flow of material and/or information in time Operation and space as it is being transformed. • An operation represents the work performed to complete the transformation (changes in form, shape, and/or function) of materials. Inspections Inspections Inspections Processing Processing Processing Wait Wait Wait Handling Handling Handling Install Studs Install Electrical Hang Drywall Process Figure 2.4: Process vs. Operation12 2-7 Products of LWS: Process Level • • • • Global sequencing/master schedule Phase schedules Make-ready schedules Weekly work plans 2-8 Focus of LWS: Process Level Figure 2.5: LWS Focus at Process Level13 2-9 LWS at the Process Level: Exterior Wall Workstructuring • • • • Gets/gives Production rates Handoffs Conditions of satisfaction Joint Sealants 1-2 Days Figure 2.6: Exterior Wall LWS Example14 Exterior Metal Studs and Sheathing 1- 2 Days Masonry Veneer 1-2 Days Exterior Waterproofing 1 Day Install Windows 1 Day 2-10 LWS at the Process Level: Concrete Framing Workstructuring • • • • • Gets/gives Production rates Handoffs Conditions of satisfaction Columns 1-2 Days Figure 2.7: Concrete Framing LWS Example15 Frame & Deck 1–2 Days Place Rebar 1-2 Days Set Sleeves 1 Day Pour 1 Day 2-11 LWS at the Process Level: Drywall Operation WBS • Is this the right order? • Should it be built another way? • Should these elements be broken down further? Head Track 1-2 Days Overhead MEP Rough-in 1-2 Days In Wall Rough-in 1-2 Days Figure 2.8: Drywall Operation WBS16 Install HM Frames and Metal Studs 1 Day One Side Gypsum Board 1 Day Second Side Gypsum 1-2 Days TFF 3 Days Paint 1-2 Days 2-12 Lean Workstructuring Participants • Who should be doing this? – General and specialty contractors • Project manager • Foreman • Team leader – Supplier – Owner (contract permitting) – Architect (contract permitting) 2-13 Products of LWS: Operation Level • Rough cut operations designs – Decision to cast-in-place vs. precast • Detailed operations designs – How to form, rebar, and pour basement walls – First run studies are utilized: • Sequencing • Material availability • Video taping 2-14 LWS and LPDS Figure 2.9: Lean Project Delivery System with DBB, CM at-Risk, and IPD17 2-15 Hollow Metal Door Frames Case Study18 Foundation Precast Figure 2.10: Simplified Building Schedule Top Slab Doors Paint 2-16 Case Study: Door Frame and Wall Panel Detail INSIDE EDGE OF CONCRETE PANEL SECURITY CAULKING ANCHOR BOLT DOOR FRAM E Figure 2.11: Door Detail GROUT LATEX CAULKING OUTSIDE EDGE OF CONCRETE PANEL 2-17 Case Study: Door Installation Figure 2.12: Grinding Door Opening 2-18 z Case Study: Layout and Drilling Figure 2.13: Laying Out Frame Figure 2:14 Drilling 2-19 Case Study: Shimming and Trimming the Shim Figure 2.15: Shimming Figure 2:16: Trimming the Shim 2-20 Case Study: Backer Rods Figure 2.17: Backer Rods 2-21 Case Study: Caulking and Feathering the Caulk Figure 2.18: Caulking Figure 2.19: Feathering the Caulk 2-22 Case Study: Keeping the Grout In WOODEN SHIM S PLYWOOD ON INSIDE FRAME PLYWOOD ON OUTSIDE FRAME PLYWOOD C-CLAMPS Figure 2.20: Keeping the Grout In 2-23 Case Study Discussion • How would you characterize this operation? Is it • • • • effective? Is it efficient? Why wasn’t this operation flagged? What practices lead to the reoccurrence of such operations? What would you do differently in this operation? Share an example of a similar situation you have experienced. 2-24 Case Study: Applying the LWS Approach Architects Constructor Industries Doors Erection Caulking Caulking Fix Grout Fix Foam Fix Hydrostatic Pressure Fix Plywood Fix (Actual Fix) Bungee Cord Fix On-site Weather Stripping Fix Off-site Weather Stripping Fix Combine Panels Manage Eliminate Cracks Grouting and Frames Prevent Grout Leakage Prevent Caulking Blowout Fixes Figure 2.21: Possible Fixes Solid Frame Fix Concrete Lip Fix Field Sequencing Fix Tolerance Fix Precast Fix 2-25 Case Study: Bungee Cord Fix WEATHER STRIPPING BUNGEE CORD Figure 2.22: Bungee Cord Fix 2-26 Case Study: Tighter Tolerance Fix LAFORCE 1/32" TOLERANCE (0.08 cm) SPANCRETE 1/8" (0.32 cm) TOLERANCE SPANCRETE PLANNED DOOR OPENING VENTURE SPECIFIED DOOR OPENING and LAFORCE PLANNED DOOR FRAME EDGE 20" (50.8 cm) 20-1/4" (51.4 cm) Figure 2.22: Tighter Tolerance Fix 2-27 Case Study: Lip Fix INSIDE EDGE OF CONCRETE PANEL NO GROUT NECESSARY ANCHOR BOLT PRE-CAST CONCRETE LIP DOOR FRAME Figure 2.24: Lip Fix WEATHER STRIPPING OUTSIDE EDGE OF CONCRETE PANEL 2-28 Other Products of LWS • Project organizational/contractual structure – Each “chunk” of work is designed so that it: • Can be produced rapidly and for a low cost • Supports optimizing at the project level • Delivers value to the customer and producer • Supply chain configurations – Look at how the project is connected to the external production systems — Will it support just in time delivery? 2-29 Supply and Contractual Relationships Figure 2.25: Supply Chain and Contractual Relationship Fix for the Hollow Metal Door Frames Case Study19 2-30 Session 2 Summary • Lean Workstructuring is the process of determining who will do what, when, and how. – The most benefit occurs when those decisions are made during early design stages. • Constructability is a reactive process to established designs. • Work Breakdown Structure is good for understanding a project but not for planning its execution. 2-31 Session 3 Learning Objectives Following this session, you will be able to: • Describe the Last Planner System • Define percent plan complete • Identify the levels of the Last Planner System 3-2 The Last Planner System Defined • Planning is a conversation and not a scripted performance. • The Last Planner System (LPS): – Is a collaborative, commitment-based planning system – Integrates should-can-will-did planning • Pull planning, make-ready planning with constraint analysis, weekly work planning – Is based upon reliable promises – Integrates learning based upon analysis of PPC and reasons for variance 3-3 Why Use the LPS? • It improves workflow reliability by improving the way action is coordinated between specialists. • It engages all work executors in waste removal through innovation. • It allows rapid learning so: – Mistakes are not repeated – Out-of-sequence work is significantly reduced – Workflow is more predictable and reliable • Developed as a result of identifying that the average completion rate of planned weekly tasks was 54% 3-4 Percent Plan Complete (PPC) PPC = Completed Weekly Assignments Total Weekly Promised Assignments 3-5 Workflow Without LPS Figure 3.1: PPC Chart for a Project Not Using the LPS21 3-6 LPS Productivity Evolution Productivity (Budget / Actual) 1.40 Below Budget (Making $$) 1.20 86% At Budget 1.00 65% 0.80 0.60 Over Budget (Losing $$) 0.40 0.20 Average Productivity before LPS Last Planner System Implemented; PPC increasing 0.00 1 2 3 4 5 6 7 8 Months Figure 3.2: PPC Chart for a Project Using the LPS22 3-7 Who Is the Last Planner? • The Last Planner is the person or group that directs workers by assigning them their tasks. – “Squad boss” and “discipline lead” are common names for last planners in design processes. – “Superintendent” (if a job is small) or “foreman” are common names for last planners in construction processes. 3-8 LPS Simplified Figure 3.3: LPS Simplified23 3-9 Levels of the LPS Master Scheduling • Are we confident we can deliver the project within the set limits? • Who holds the promise to make this happen? Milestones Phase Scheduling Specify handoff Make-Ready Planning Look ahead & launch Weekly Work Planning Make-ready & launch Daily Huddles Measure PPC, act on reasons for failure to keep promises Figure 3.4: LPS Levels24 • Do we understand how we are going to do the work? • Have we designed the network of commitments to make it happen? • Are we confident we can deliver the milestones? • Is the network of commitments active? • Are reliable promises in place to make work ready in the right sequence and amounts to deliver the milestone? • Are we confident the work will begin and end as planned? • How will we coordinate and adjust? • Have we promised our tasks will be done as planned or said no? • What have we learned? • What needs changing so we can improve our performance? 3-10 Master and Phase Schedules Master Scheduling Phase Scheduling • Crews work on the master and phase schedules to collaboratively validate them. Figure 3.5: Phase Plan at Construction Site25 3-11 Make-Ready Planning MakeReady Planning • Where the “shoulds” are screened to become the “cans” Figure 3.6: Make-Ready Planning26 Figure 3:7: Another Make-Ready Planning Example27 3-12 Make-Ready Planning Spreadsheet Figure 3.8: A Tabular Form of Make-Ready Planning28 MakeReady Planning 3-13 Constraints Analysis Spreadsheet Figure 3.9: Detailed Constraints Analysis29 MakeReady Planning 3-14 Weekly Work Planning Figure 3.10: Weekly Work Planning Session on Site30 Weekly Work Planning 3-15 Weekly Work Planning Figure 3.11: Weekly Work Plan Commitments31 Weekly Work Planning 3-16 Weekly Work Planning Spreadsheet Figure 3.12: Weekly Work Plan — Tabular Form32 Weekly Work Planning 3-17 Daily Huddles Figure 3.13: Daily Huddle33 Daily Huddles 3-18 Tracking PPC Figure 3.14: Detailed Constraints Analysis34 Daily Huddles 3-19 Tracking PPC Figure 3.15: Charting PPC35 Daily Huddles 3-20 Reasons Analysis for PPC Figure 3.16: PPC Reasons Analysis36 Daily Huddles 3-21 Session 3 Summary • The Last Planner System (LPS) is a project planning and production control system. – It is based on a collaborative and commitment-based process that addresses should-can-will-did planning. • LPS is comprised of different levels of planning: – – – – – Master schedule Phase schedule Make-ready plan Weekly work plan Daily huddles • PPC is a measure of the production planning reliability of the entire site, not only a particular trade. 3-22 Unit 3 Course Summary • Pull planning allows each party to make its own construction commitments rather than being told what they are. • Assumptions and constraints come out in pull planning sessions, leading to better understanding of the project. • Lean Workstructuring develops and aligns the project’s process design with: – – – – Engineering design Supply chain capability Resource allocation strategies Assembly efforts • Lean Workstructuring is production system design. 3-23 Unit 3 Course Summary • The LPS uses pull planning and Lean Workstructuring to develop different levels of detailed work plans. – Master, phase, make-ready, and weekly work • The LPS results in more reliable workflow and can be used in design and in construction. – Coordinates action between specialists who will execute the work • Percent plan complete (PPC) is an important metric to measure the reliability of the production planning system. 3-24 Closing Activities • Please be sure to go online and fill out your Unit 3: Lean Workstructuring Participant’s Registration and Evaluation Form at www.agc.org/LCEP/Evaluation. – This form must be completed for you to obtain credit for attending this course. • Learn more about AGC’s Lean Construction efforts at www.agc.org/LCEP and www.agcleanforum.org. • Thank you for your participation. We hope to see you at another Lean Construction Education Program course soon! 3-25
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