Campus Report Q2 2011
Ipsos Training Center
1
Nobody’s Unpredictable
Main Achievements
During the Second Quarter of 2011 the Ipsos Training Center
(ITC) reached the following main achievements:
•
•
•
•
•
•
•
94% of the courses that existed in the former platform have been migrated,
are open and being taken by users.
The Client Campus has become available after the change of the platform.
A new server has been put in place. As a consequence of this change, the
navigation and availability of training materials have improved significantly.
The CPG and ASI Newcomers certification process continued as planned and
webinars on the different tools have started to be held.
The ITC has started enriching the Leadership and Managerial Skills training
offer, adding new courses to the curricula.
Webinars for all Ipsos employees were hosted with Ipsos Open Thinking
Exchange.
New brochures targeted to employees and clients have been created and
distributed.
Nobody’s Unpredictable
Courses being Offered
Number of courses available as at July, 31st, under each category:
Category
EMPLOYEE
CAMPUS
CLIENT CAMPUS
Specialism Courses
Number of available
courses
64
Leadership
Academy
Newcomers
14
SubTotal
85
Courses for clients
12
SubTotal
12
Overall Total
97
4
Click here to
see the
complete list of
courses
Nobody’s Unpredictable
Employees’ e-Campus usage
The e-Campus is currently
being used in 63 countries out
of the 67 in which Ipsos
operates.
Four countries are not currently
using the Campus:
-Albania
-Ecuador
-Iraq
-Montenegro
Nobody’s Unpredictable
Employees’ e-Campus usage
Registrations in
courses per region
(Q2)
25%
34%
Middle East and Africa
America
Europe
5%
36%
Asia-Pacific
Nobody’s Unpredictable
Employees’ e-Campus usage
Total
Total
AMERICA
2284
MEA
318
Jordan
81
UAE
64
Egypt
42
299
Saudi Arabia
36
Colombia
255
Morocco
30
Argentina
248
Kuwait
25
Lebanon
14
South Africa
14
Bahrain
11
Brazil
542
United States
464
Mexico
Peru
203
Canada
106
Chile
41
Panama
28
Dominican Republic
25
Bolivia
24
Venezuela
20
India
681
Puerto Rico
14
China
672
Costa Rica
11
Korea
190
Guatemala
4
Japan
171
These charts show the ITC
campus activity during Q2,
considering the number of
registrations in courses,
regardless of completion.
Kenya
1
Total
ASIA PACIFIC
2171
Singapore
83
Hong Kong
71
Philippines
62
Taiwan
61
Australia
59
Indonesia
56
Malaysia
25
Thailand
22
EUROPE
United Kingdom
Russia
France
Germany
Czech Republic
Poland
Turkey
Sweden
Spain
Ukraine
Switzerland
Croatia
Serbia
Italy
Hungary
Romania
Slovenia
Portugal
Bosnia and Herzegovina
Belgium
Macedonia
Slovakia
Norway
Total
1585
243
234
233
111
101
100
78
62
62
52
49
43
41
33
28
27
21
17
17
15
7
6
5
Nobody’s Unpredictable
Country Top 5 – Course Enrollment
INDIA (681)
CHINA (672)
BRAZIL (542)
UNITED STATES (464)
MEXICO (299)
Nobody’s Unpredictable
Level of Completion
The following chart shows the level of completion of the courses in which
employees have enrolled during the Second Quarter of 2011.
Failed
Exam
Completed Passed
Started
Unstarted
TOTAL
AMERICA
3%
67%
12%
19%
3%
100%
ASIA
3%
54%
12%
31%
3%
100%
EUROPE
2%
59%
9%
30%
2%
100%
MIDDLE EAST &
AFRICA
6%
36%
23%
35%
6%
100%
Completed: exam not passed yet
Passed: exam successfully completed / certificate has been issued
Started: course not finished yet
Unstarted: courses assigned but still pending to start
Nobody’s Unpredictable
Average of Courses per Active Employee
The following information shows the average of courses taken during the
Second Quarter by each Active Employee in the campus.
Region
Americas
Active Employees
in the campus
(estimated)
Registrations Q2
Average of
courses per active
employee (Q2)
1350
2284
1.69
Asia
Pacific
Europe
910
2171
2.39
1089
1585
1.46
MEA
257
318
1.24
3606
6358
1.76
TOTAL
Nobody’s Unpredictable
Client Campus activity
Courses Top 5 among clients (according to
the number of registrations received -Q2)
Market Research Overview II
Clients Top 5 (according to the number of
registrations in courses - Q2)
Nestle
Statistics
Lexus
The customer in three Dimensions
Ferrero International
Understanding Packaging
Product Testing
Bank of Montreal / Mars /
Savola Group / Avon
Total number of registrations requests to courses, during the period: 113
Nobody’s Unpredictable
Curricula
New courses and training materials made available in the Campus during
the Second Quarter:
-Ipsos Leadership Framework
-Working with multicultural teams
-An Introductory course to Customer& Employee Satisfaction and
Loyalty
-Webinar Recordings held in the period (Ipsos Open Thinking
Exchange, ASI, etc.)
Nobody’s Unpredictable
Next Quarter Challenges
The Third Quarter will face the following
challenges:
• Host Webinars for HR to strengthen bonds
within the HR community and the ITC and
increase partnership.
• Update and improvement of the ITC Webpage.
• Reinforcement of communication with Clients.
• Closure of the first edition of ASI Newcomers
program.
• Development of a new ASI Skills Development
Resources on-line material.
• Update of Marketing training courses (design
standardization).
New courses / training
materials to come:
- Giving Feedback
- Presentation Skills
- P&G Global Standards
- Public Affairs training
courses
- Security Awareness
- ASI Skills Development
Resources
Nobody’s Unpredictable
Thanks!
Nobody’s Unpredictable
COURSE CATEGORY
General Research Skills Qualitative (English Versions)
Specialism
Training
Courses
Appendix
Qualitative (Spanish Versions)
Statistics (English Versions)
List of available
courses
Statistics (Spanish Versions)
Return to the
presentation
Go to Page 2
of Appendix
Global Support
Functions
Ipsos Inititatives
IT
Global Partnering
Loyalty
English Versions
Spanish Versions
COURSE NAME
Next*Qual
Perceptor Qual
Qual-Consumer Journey
Qualitative Research I
Qualitative Research II
Qualitative Research III
Qualitative Research IV
Qualitative Research V
Qualitative Research I - español
Statistics I
Statistics II
Statistics III
Statistics I - español
Statistics II - español
Statistics III - español
Security Awareness
About P&G and Ipsos
Current Best Approach to P&G Protocols
Global PartneRing
Customer Satisfaction & Loyalty
Digital Voice of the Customer
Experience Optimizer Webinar
Introducing the Loyalty Optimizer
Life, the Universe and Loyalty
Loyalty Satisfactor
Our Philosophy on Loyalty
An Introductory course to Customer&
Employee Satisfaction and Loyalty
Rewards Optimizer Webinar
The Customer in Three Dimensions Webinar
Digital Voice of the Customer - español
Experience Optimizer Webinar - español
Introducing the Loyalty Optimizer - español
Life, the Universe and Loyalty - español
Loyalty Satisfactor - español
Nobody’s Unpredictable
Our Philosophy on Loyalty - español
Marketing
Appendix
COURSE CATEGORY
CPG Training Program
Specialism
Training
Courses
List of available
courses
General Marketing Trainings
ASI
ASI Certification Program (4 courses)
General ASI Trainings
COURSE NAME
Brand Perceptor - CPG School 2011
Improving our Deliverables Quality - CPG School
2011
Innoscreen*concepts - CPG School 2011
Innoscreen*ideas - CPG School 2011
Introduction to DESIGNOR - CPG School 2011
Introduction to Forecasting - CPG School 2011
Introduction to the Next Generation of
Forecasting - CPG School 2011
Line Evolution - CPG SCHOOL 2011
Market Perceptor - CPG School 2011
Pack Evolution - CPG School 2011
Price Evolution - CPG SCHOOL 2011
Product Evolution - CPG School 2011
Shopper and Retail - CPG School 2011
Brand and Innovation Philosophy
Introduction to Vantis course
Product Testing
Understanding Packaging
Client Service - ASI Newcomers
Equity*Builder - ASI Newcomers
Next* Solutions - ASI Newcomers
Tracking - ASI Newcomers
Sherpa
Return to the
presentation
Go to Page 3
of Appendix
Nobody’s Unpredictable
COURSE CATEGORY
Appendix
List of available
courses
Newcomers
On-boarding
Fundamentals of
Leadership and
Management
Leadership
Academy
COURSE NAME
Discover Ipsos
Market Research Overview I
Market Research Overview II
Market Research Overview III
Account, client & Project Management
(English Versions)
Account Management I
Account Management II
From Project Management to Account
Management
Account, client & Project Management
(Spanish Versions)
Account Management I - español
Account Management II - español
Other general skills (English Versions)
Negotiation Strategies I
Negotiation Strategies II
Negotiation Strategies III
Report Writing
Other general skills (Spanish Versions) Negotiation Strategies I - español
Negotiation Strategies II - español
Negotiation Strategies III - español
Personal development
Multi-country projects
Ipsos Leadership Framework Course
Leadership Basics
Working with Multicultural Teams
Return to the
presentation
Nobody’s Unpredictable