Crisis Response Plan & Communication Updated February 2017 pg. 1 Table of Contents Introduction .................................................................................................................................................. 4 Emergency Contacts ................................................................................................................................. 4 Communication ......................................................................................................................................... 4 Training ..................................................................................................................................................... 4 Crisis Response.............................................................................................................................................. 4 Active/Armed Shooter & Weapons .......................................................................................................... 5 Shooter Outside of Building .................................................................................................................. 5 Shooter Inside of Building ..................................................................................................................... 5 Shooter Enters Class/Office .................................................................................................................. 5 Escaping/Moving to another Location .................................................................................................. 6 Assisting Police Officers ........................................................................................................................ 6 Weapons on Campus ............................................................................................................................ 6 Lockdown Procedures ........................................................................................................................... 6 Alcohol Poisoning, Alcohol or Drug Overdose .......................................................................................... 6 Typical symptoms to look for include: .................................................................................................. 6 Rescue Breathing/CPR & Defibrillators ................................................................................................. 7 Biological or Chemical Accident/Hazardous Material............................................................................... 7 Incidents Occurring in Campus Building ............................................................................................... 7 Incidents Occurring Outside of University Buildings/In Surrounding Community ............................... 7 Bomb Threat ............................................................................................................................................. 8 Communicable Disease ............................................................................................................................. 8 Drowning................................................................................................................................................... 8 Fire ............................................................................................................................................................ 9 Flood ......................................................................................................................................................... 9 Food Poisoning/Water Contamination ..................................................................................................... 9 Hostage ................................................................................................................................................... 10 Lightning Strike ....................................................................................................................................... 10 Medical Emergency ................................................................................................................................. 10 Missing Student ...................................................................................................................................... 11 Physical Assault/Fight ............................................................................................................................. 11 Severe Weather/Tornado ....................................................................................................................... 12 Specific Severe Weather Shelters ....................................................................................................... 12 Updated February 2017 pg. 2 Sexual Assault ......................................................................................................................................... 12 Stalking .................................................................................................................................................... 13 Suicide Threat ......................................................................................................................................... 13 Suicide Attempt ...................................................................................................................................... 13 Suspicious Individual ............................................................................................................................... 14 Suspicious Mail or Package ..................................................................................................................... 14 Characteristics to Look For.................................................................................................................. 14 Threating Behavior/Actions .................................................................................................................... 15 Vehicle Crash for Stritch Vehicles or Groups .......................................................................................... 15 APPENDIXES ................................................................................................................................................ 16 APPENDIX A: ............................................................................................................................................ 16 Key Phone Numbers................................................................................................................................ 16 APPENDIX B: ............................................................................................................................................ 18 Guidelines for Medical Emergencies ...................................................................................................... 18 APPENDIX C: ............................................................................................................................................ 19 Lockdown Procedures ............................................................................................................................. 19 APPENDIX D:............................................................................................................................................ 20 Shelter in Place Scenarios ....................................................................................................................... 20 APPENDIX E: ............................................................................................................................................ 21 Bomb Threats .......................................................................................................................................... 21 Bomb Threat Checklist ........................................................................................................................ 22 Updated February 2017 pg. 3 Introduction This document serves as the official crisis response plan and communication for any and all emergencies encountered at Cardinal Stritch University. As an institution, we acknowledge that in order for learning to occur, students, faculty, and staff must feel safe in their environment. For this reason, the actions and responses listed here work to create this environment and also prevent security issues from occurring. Emergency Contacts In the event of any emergency, it is important to call immediately. If police, fire or rescue personnel are required to respond, they should be called first and then a call should be placed to campus security. Campus Phone: Police Department Fire Department Campus Security – Main Campus Glendale Dispatch Campus Security – City Center Campus 911 911 4220 911 (414) 235-7897 Any Other Phone: 911 911 (414) 410-4220 (414) 351-9900 (414) 235-7897 A 911 call from a cell phone in the Milwaukee area may go to the sheriff’s department. Therefore, when calling 911 from a cell phone on the main campus, it is best to call the Glendale dispatch directly. A more complete listing of campus emergency contact numbers is included as Appendix A to this document. Security has a more comprehensive listing and can start a phone tree as the situation warrants. Communication A crisis communications plan is in place that allows for expedient communication in a crisis by the public relations staff and others. Stritch has an emergency notification system called e2campus for delivering alerts to all registered mobile phones, wireless PDA’s, and Smart phones. All students, faculty, and staff will receive emergency notifications to their official University email address, and are encouraged to log into mystritch.edu to add other mobile phones and/or personal emails that are frequently used and could be useful when receiving emergency notifications. By providing a mobile phone number and additional email, users will receive convenient text and email alerts in the event that inclement weather forces one of the sites to close, systems have significant outages, or other important messages. Users can register by logging into mystritch.edu and updating the Emergency Notification form at https://my.stritch.edu/ICS/Stritch_Resources/Emergency_Notifications.jnz. Training Informational videos related to violence prevention and response have been purchased to share the recommendations of top security experts. They will be presented in training sessions and will be available through my.stritch.edu after the trainings. Training is also provided in blood-borne pathogen exposure. Key personnel, including security officers who work 24/7 receive CPR/defibrillator training. https://my.stritch.edu/ICS/Employee_Info/HR_Orientation_Info/Preventing_Workplace_Violence.jnz. Crisis Response The following crisis response plans are listed in alphabetical order. While an effort to capture all scenarios was made, we acknowledge that there are some that could not have been predicted. Updated February 2017 pg. 4 Active/Armed Shooter & Weapons In the event that you witness an armed individual(s) shooting at people on campus or hear gunshots you should immediately call 911 and provide the police dispatcher with as much information as you can, making sure not to hang up unless explicitly told to do so. If at the main campus, and are able to do so, notify campus security at 410-4220; if at City Center call 235-7897. Police officers will likely be the first responders on the scene. As they move into an area or facility, rescue efforts will be delayed until the shooter is located or stopped. To assist police, please stay calm and patient during this time. If you have this information, make sure to provide police with a location and/or description of the suspect as soon as possible. If you encounter police, keep your hands empty and in plain view at all times, and listen and promptly follow their instructions. When you are evacuating, carry nothing that could be mistaken for a weapon. Rescue teams will be dispatched as soon as clearance is given by the police department. Rescue teams will attend to the injured, and work to remove everyone safely from the area or building. In this case, Public Relations will work with law enforcement and security to send advisory text messages as appropriate, although it should be assumed that the shooter can read them also. Shooter Outside of Building If the shooter is outside the building proceed to a room that can be locked or barricaded and turn off all lights, close and lock all windows, including closing curtains/blinds, and doors (interior and exterior). If you cannot lock the door, barricade it with desks, chairs, and/or any other heavy furniture. Get all occupants on the floor and out of the line of gunfire. Also, ensure that no one is visible from outside the room. It is best to separate, rather than huddle together. Make sure to assign one person in the room to call 911 to advise the dispatcher of the situation and your location. Unfamiliar voices may be the shooter(s) attempting to lure victims from their safe space; do not respond to any voice commands until you can verify with certainty that they are being issued by a police officer. Remain in place until law enforcement, emergency management and/or university officials give an all-clear notification. Remain as silent as possible, remembering to turn off all radios, silence cellphones, and any other electronic device that may emit sound. Shooter Inside of Building In addition, if the shooter is inside the building and if it is possible to escape the area safely and avoid danger, do so by the nearest exit or window. Leave books, backpacks, purses, and any other personal belongings that may slow you down, or be confused for a weapon in the room. As you exit the building, keep your hands above your head and listen for instructions that may be given by police officers on the outside. If you receive no instructions, proceed to a safe location and then contact 911 to report your name and location and wait for the police to come find you. If an officer points a firearm at you, try to remain calm and keep your hands above your head. Make no movement(s) that may cause the officer to mistake your actions for a threat. If you witness anything, tell the responding officers as much about what you know about the situation. Shooter Enters Class/Office In case the shooter(s) is trying to enter your class or office, evacuate if at all possible. If you are unable to evacuate dial 911, if possible, and alert policy to the shooter’s location. If you cannot speak on the phone, be sure to leave the phone open so that the police can listen to what is taking place in the room. Attempting to overcome the shooter with force is a very last resort that should only be initiated after all Updated February 2017 pg. 5 other options have been exhausted. The act of overcoming a shooter is best attempted by a group rather than individuals. If the shooter leaves your area and you are able to escape, proceed immediately to a safer place. Do not touch anything that is in the vicinity of the shooter. Escaping/Moving to another Location If you decide to flee during an active shooting situation, make sure you have an escape route and plan in mind. Move quickly, keep your hands visible, and follow the instructions of any officers you may encounter. Do not attempt to carry anything while fleeing. Leave the wounded victims where they are and notify authorities of their location, but do not attempt to remove any injured persons. Assisting Police Officers Police officers responding to an active shooter are trained to advance immediately to the area where shots were last heard. The first responding officers will normally be in teams. They may be dressed in regular patrol uniforms or they may be wearing external bulletproof vests, Kevlar helmets, and other tactical equipment. They may be armed with rifles, shotguns, or handguns, and might be using pepper spray or tear gas to control the situation. Remember to remain calm and follow instructions given by the officers. The first officers will not stop to help people. Rescue teams with medical personnel will follow to take care of any insured persons once the area is secured. Be aware that until you are released, you will be expected to remain at whatever assembly point authorities designate. The police will usually not let anyone leave until the situation is fully under control and all witnesses have been identified and questioned. Weapons on Campus Weapons, combustible items, firearms, explosives, incendiary devices, or any instrument which, under the circumstances it is used, is readily capable of causing death, physical or property damage are not allowed on campus grounds or at university-sponsored events. If you suspect any of the aforementioned mechanisms on campus property, stay calm and immediately call 911 followed by making a call to campus security on the main campus at (414) 410-4220 or (414) 235-7897 at the city center campus. You will be expected to give the following information to the police and then also to security: Name of individual in possession of weapon or device, if known. Location and type of weapon or device if known. Be as descriptive as possible. Identify whether the individual in possession of weapon/device has threatened anyone or has exhibited concerning behavior. Share any other details that may prevent the individual from hurting someone or themselves. Lockdown Procedures If the presence of an active shooter necessitates a lockdown, follow the lockdown procedures outlined in Appendix C of this document. A lockdown will be announced via phone system, emergency notification system (E2Campus), e-mail, website or other communication device. Alcohol Poisoning, Alcohol or Drug Overdose If you are concerned that someone may have overdosed, or drank too much alcohol you should call 911 immediately, followed by calling campus security (414) 410-4220 on the main campus or at (414) 2357897 at the City Center. Typical symptoms to look for include: Being unresponsive (cannot be awakened) Updated February 2017 pg. 6 Is not breathing or breathing has drastically slowed down (8 or fewer breaths per minute) Irregular breathing (lapses of ten seconds or more between breaths) Skin has bluish or ashy tinge (indicating that the person is not getting enough oxygen) Rescue Breathing/CPR & Defibrillators If needed, perform or have someone perform rescue breathing/CPR. On main campus, defibrillators are located by the Student Health Clinic, Kliebhan Conference Center, first floor bathrooms by the Center of Fine Arts, near the Assisi Hall Front Desk, and in the Fieldhouse by the athletic training office. The City Center defibrillator is located on the first floor behind the security desk. If you find the person unresponsive, turn the person on their side and do not leave the person alone (do not let them “sleep it off”). If the student is in one of the residence halls, call the Residence Life Coordinator on duty. If anywhere else on campus or at the City Center campus, call the Dean of Students. They will help gather information that will assist medical personnel. If possible, ask individuals with information about the student’s alcohol and/or drug use to provide it to medical personnel, and try to find out to which hospital the ambulance takes the student to. Once the victim returns to school, appropriate intervention will take place. Such interventions should be undertaken with the understanding that the incident could have been a suicide attempt. Biological or Chemical Accident/Hazardous Material Some kinds of chemical accidents or attacks may make going outdoors dangerous. Leaving the area might take too long or put you in harm’s way. In such a case it may be safer for you to stay indoors than to go outside. “Shelter in Place” means to make a shelter out of the place you are in. It is a way for you to make the building as safe as possible to protect yourself until help arrives. You should not try to shelter in a vehicle unless you have no other choice. Vehicles are not airtight enough to give you adequate protection from chemicals. Appendix D provides additional Shelter in Place guidance. Incidents Occurring in Campus Building Immediately call 911. If the type and/or location of hazardous material is known make sure to report that information and then notify campus security. Work to seal off the area where the leak or spill took place and close the doors. For gas odor/leak, DO NOT pull fire alarm or turn on/off any electrical switch and make sure to call security after exiting the building. Evacuate to an upwind location and take note of anyone missing. Rescue personnel in charge will determine additional shelter-in-place or evacuation actions. Facilities staff will be instructed to shut off heating, cooling and ventilation systems in contaminated area. Resume normal operations when law enforcement, emergency management and/or university officials approve. Incidents Occurring Outside of University Buildings/In Surrounding Community In the event of a chemical or biological release that would require protective actions be taken by campus residents and/or employees, campus security would be notified by the city and/or county of the incident. A protective action alert will be announced via phone system, emergency notification system (E2Campus), e-mail, web site or other communication device. It is important not to panic, and not to exit the building. If possible, move to the interior of a windowless room on an upper floor. Be sure to close all doors to the outside and lock all windows. Wet towels, or other fabric items can be jammed in the crack under the door. Plastic trash bags can also be used to cover all windows and doors, using tape to seal the edges of plastic. Make sure to turn off all fume hoods, range hoods, air handlers, and air Updated February 2017 pg. 7 conditioners, and switch inlets to the “closed” position. Seal off all vents, grills, or other openings to the outside to the extent possible. Physical Plant staff will ensure that there is minimum use of elevators in the building. These tend to “pump” outdoor air in and out of a building as they travel up and down. If you, or others, become bothered by the gaseous release, hold a wet cloth or handkerchief over your mouth and nose. If you experience breathing difficulties or other imminent health issues contact 911 and request immediate medical assistance. If possible, monitor the local media for further information and guidance. Do not evacuate the building unless told to do so by law enforcement, emergency management and/or university officials. Bomb Threat If a bomb threat is received by phone, complete the Call Procedures for Telephone Threats/Checklist, located in Appendix E. Keep the caller on the line as long as possible. If you have caller ID, note the number that the call is originating from and call 911 followed by calling campus security. Do not use a cellphone in the event of a bomb threat, this includes texting. In the case of a threatening note, make sure to preserve the evidence by not allowing others to handle a note, or remove threatening graffiti, with the exception of security and safety responders. Law enforcement officials, in conjunction with university leadership, will determine the extent to which evacuation is warranted. A university representative will be identified as the communication checkpoint, as normal communication devices are limited. If a decision is made to evacuate, please proceed calmly and quickly outside and away from the building, taking all belongings with you. Remain outside, or to the designated location, until you receive notice that all is clear from security or law enforcement personnel. Any suspicious devices should not be touched and reported to law enforcement responders. Communicable Disease Communicable diseases such as bacterial meningitis, measles, and chickenpox are the most common in a living-learning community. If someone indicates they have a highly communicable disease, please call the Student Health Clinic at (414) 410-4096. If the health center is closed, the Dean of Students may be reached at (414) 410-4329 or through campus security at (414) 410-4220. The Health Center will coordinate a response with the health department in whose jurisdiction the infection resides. Please share any information you have regarding the infected individual’s close contacts with the health center, health department, and/or Dean of Students. Drowning If you witness a drowning on campus, immediately call 911 followed by campus security at 410-4220. If a trained lifeguard is not available, attempt to assist the individual to safety with a flotation device, long handled pole, or other tool that will not put your own safety in jeopardy. It is recommended that you not try to swim to the victim’s rescue unless the victim is considerably smaller than you, or if you are trained in rescue, or if the victim is unconscious. A drowning victim often panics, making the situation dangerous for a potential rescuer. If the victim is out of the water, check their breathing. Perform rescue breathing/CPR if you are trained. Defibrillators are located by the student health center in the Clare hall, in the lobby of Assisi Hall, in the hallway by the conference center, by the first floor restrooms in the CFA, and by the athletic training room in the Fieldhouse. Updated February 2017 pg. 8 Fire In the event of a fire or smoke from a fire, it is important to act calmly but swiftly. Pull the nearest fire alarm and call 911 as soon as you can safely do so. Proceed quickly and calmly to the nearest exit making sure not to use the elevators. You should follow primary fire drill routes whenever possible and follow alternate routes if the primary route is blocked or dangerous. During your evacuation try to stay low to the ground to avoid inhaling any smoke. If your evacuation route is darkened, put your hand along the wall to help avoid disorientation. Stay clear of campus roadways so emergency responders can respond quickly and safely. Report missing persons to campus security immediately. If you find yourself trapped by fire, go to shelter-in-place procedures outlined in Appendix D and notify 911. Appropriate university official may move students or staff to a relocation site if weather is inclement or building is damaged. Do not reenter buildings until they are declared safe by law enforcement, emergency management and/or university officials Flood Report water coming into the building by calling security at 410-4220 and follow directions you are given. Security staff will contact the facilities staff to address the issue. If you are safely able to do so, remove any property out of harm’s way. If water has not yet been in contact with them, unplug appliances and power strips in the flood’s path and elevate what you can. Avoid contact with electrical outlets and electrical appliances that are wet or in water, and do go near water that may be in contact with plugged in electrical appliances. Get to a dry part of the building (usually higher level) as warranted. If you are evacuating the building, do not attempt to walk across flowing streams or drive through flooded roadways. If you are walking, stay away from storm drains and sewers, where the current may be stronger, and covers may be damaged or missing. Because fire alarms can go off during a storm for fire-related reasons, assume that a fire alarm signals the need to evacuate unless you are told otherwise (an electrical short due to water can sometimes activate an alarm). If you cannot safely wait outside (flash flood, severe lightning storm, etc.), go to another building where the alarms aren’t ringing, to the extent possible. If there is no other nearby building, stand near a door (without blocking access to emergency personnel) for a quick exit should the situation worsen. If you come into contact with flood waters, wash your hands thoroughly with soap and clean water or use hand sanitizer if these are not immediately available. Food Poisoning/Water Contamination If you feel you have food poisoning, seek medical attention as soon as possible, or seek attention for those affected. Contact the Student Health Clinic at (414) 410-4096, or the Dean of Students office at (414) 410-4329. These individuals will coordinate a response/investigation with the North Shore Health Department, Food Services (if applicable), the Campus Safety Officer and Residence Life. As it relates to suspected water contamination, the Campus Safety Officer will make an appropriate determination on what to do. If water contamination is suspected, all water will be shut off and any items made with water will be discarded. This includes ice, including the ice used in the training room. If water will be turned off for a significant period of time, safety officers will determine if residence hall students need to be relocated. If evacuation is deemed unnecessary, arrangements will be made to provide portable bathrooms with hand-washing stations, antibacterial gel, and drinking water. Updated February 2017 pg. 9 If the health department suspects that a problem arose in food service, alternate arrangements for food may be required for students on the meal plan. The health department may suspend the serving of food until the source can be determined. Residence Life department will monitor residents health status to insure that those needing medical attention receive it. Hostage If you witness a hostage situation call 911 and give the dispatcher as much details of situation as you can. This should be followed by a call to campus security at (414) 410-4220 at the main campus or (414) 235-7897 at the city center campus. Once police are on site, they will take control of the hostage situation and document all activities. It is suggested that if you ever find yourself taken as a hostage cooperate with hostage-taker to the fullest extent possible, and try not to panic. Try not to agitate the hostage-taker so as not to escalate the situation. When possible be respectful, asking permission to speak and do not argue or make suggestions. Lightning Strike Lightning strike victims do not carry an electrical charge after the strike, so emergency first aid can be provided. If you are not providing aid to the victim, call 911 immediately followed by calling campus security at (414) 410-4220. If you are attending to the victim, begin CPR if victim is not breathing and has no pulse. This is common with a lightning strike. Help the victim stay warm and dry while waiting for additional emergency assistance. Defibrillators are located by the student health center in Clare hall, in the first floor lobby of Assisi Hall, in Bonaventure Hall by the conference center, by the first floor restrooms in the CFA, and by the athletic training room in the Fieldhouse. At the City Center, they are located on the first floor, behind the security desk. Medical Emergency In cases of any medical emergency, always call 911 first and then call campus security to make them aware of the emergency. Campus security can provide support and guidance to emergency personnel and also alert campus officials as needed. Campus security on main campus can be reached at (414) 4104220; at city center, they can be reached at (414) 235-7897. On the main campus, security will seek the assistance, through radio, of physical plant staff to direct emergency medical services to the site. If 911 is called from a campus phone, the health clinic’s phone will carry a special ring, and identify the number from which the call was made. If a healthcare provider is on site, they will go to the scene to assist as necessary. The following is a common list of why you may need to call 911: a. person is or becomes unconscious b. person has difficulty breathing or is breathing in a strange way c. person reports chest pain or pressure d. person is bleeding severely e. person has pressure or severe abdominal pain f. person is passing or vomiting blood g. person has seizures or slurred speech h. person has injuries to the head, neck or back i. person has possible broken limbs Updated February 2017 pg. 10 If the victim in a position to facilitate breathing, and if the person is unconscious, make sure you check to see if the person is breathing and if the airway is clear? Defibrillators are located by the student health center in Clare Hall, the first floor lobby of Assisi Hall, in Bonaventure Hall near the conference center, by the first floor restrooms in the CFA, and in the Fieldhouse by the athletic training office. At the City Center, it is located on the first floor, behind the security desk. If you are trained to do so, initiate first aid. Make sure you protect yourself from bodily fluids by using gloves and any other necessary available equipment whenever possible. Apply pressure on wound or elevate wound to stop or slow bleeding. Campus security have gloves, as does the athletic training area, Dean of Students office, residence life, physical plant, and the CFA main office. You should not attempt to move a person who is injured unless they are in immediate danger of further injury. Moving someone with a neck or back injury is extremely dangerous and may cause more harm. Maintain the dignity of the individual by asking individuals who are not essential to the situation to move away from the area, but allowing those who are providing necessary comfort to the victim to stay. Comfort the victim and offer reassurance that help is on the way. After immediate medical needs have been addressed, remain to assist emergency services personnel with pertinent information about the incident. Ask the victim if they would like you to call anyone. If they identify someone, make sure to provide that information to emergency personnel and/or security officers. Missing Student In the case of a residential student who is missing and unable to be reached, report the matter immediately to the Residence Life Coordinator. For students living off-campus, the Dean of Student (DOS) office should be contacted by calling (414) 410-4329 or in case of emergencies at (608) 556-4849. Residence Life and the DOS will contact campus security, who will coordinate with local law enforcement as appropriate. Security will begin an investigation and contact the Wellness Center in case of life-threatening factors that may influence crisis response. Missing residents need to be reported within 24 hours to law enforcement. We retain the option of reporting commuters, or coordinating such reporting with their families and/or emergency contacts. Parents of residents under 18 need to be notified of missing students, unless they are legally emancipated. The DOS office will determine the necessity of contacting students’ families and/or emergency contacts. Cardinal Stritch University reserves the right to actively investigate any report of a missing student who is enrolled in the university with no waiting period before an investigation. Physical Assault/Fight If you witness or are involved in a physical altercation, call 911 or campus security at (414) 410-4220 on the main campus. If 911 was called, please follow it with a call to campus security on the main campus. At the City Center, security can be reached at (414) 235-7897. If you are safely able to manage it, try to isolate individuals and disperse onlookers, asking witnesses to remain available. If the victim requires medical attention, follow medical emergency section of this document. Do not leave victim alone. When parties are separated, discourage any further visual or verbal contact. Document all activities, including potential witnesses and their contact information. A “No Contact Order” will be put into effect by residence life and/or the Dean of Students office. Non- Updated February 2017 pg. 11 Stritch assailants will be prohibited from visiting campus, and a safety plan will be developed in conjunction with victim. Appropriate disciplinary action/intervention will occur. Severe Weather/Tornado Tornados usually occur with thunderstorms, especially those that produce hail. The best method of protection is to listen for tornado watches and warnings broadcast over the radio and TV by the National Weather Service and to take cover when a tornado approaches. A tornado watch means that conditions are ideal for tornados to develop, while a tornado warning is issued when a tornado has actually been sighted in the area indicated by the radar. If you are notified of a watch, continue with your normal routine but stay tuned for further developments. If a warning is issued, head for a protected area immediately. Avoid taking shelter in rooms with high, free span ceilings, such as an auditorium or gym. A basement or underground shelter offers the greatest protection. In case of a tornado warning on the main campus, security staff will direct everyone to a severe weather shelter until the warning is cancelled. The residence life staff will be responsible for informing all residence hall students. You should not wait for official notification if you know there is a tornado warning in the area immediately proceed to the basement or if your building does not have one, proceed to a first floor hallway without windows. Specific Severe Weather Shelters Assisi Hall – lower level, away from windows Bonaventure Administration Building – basement, away from windows Clare Residence Hall – basement, away from windows Campus Center/Auditorium/Fieldhouse/Library – basement of Bonaventure Hall, away from windows Center for Communication Studies and Fine Arts – basement, away from windows City Center- lower level, away from windows Duns Scotus Academic Building – basement, away from windows College of Education and Leadership Building – basement, away from windows Powerhouse – tunnels Reading Center – inner hallways, away from windows Roger Bacon Science Building – basement, away from windows Serra Hall/Cafeteria – basement, away from windows Sexual Assault It is critical that sexual assault cases are addressed promptly but with sensitivity to all involved. The first step is to call 911 if the victim requires prompt medical attention, if the attack is in progress, if an immediate call might help catch an unknown assailant, or if the victim wants you to. If the victim is not severely injured, and does not appear to be in shock, and if the assault was by an acquaintance, we allow the victim to make the decision about law enforcement involvement, although it is strongly encouraged to have police involvement. On the main campus, call campus security at (414) 410-4220 if 911 has been called, or if the victim wishes to speak with security. At the City Center, security can be reached by calling (414) 235-7897. If the victim is in the Milwaukee area and 911 was not called, the victim is highly advised to seek assistance from the Sexual Assault Treatment Center (SATC), which is open 24 hours a day, and provides Updated February 2017 pg. 12 medical treatment, counseling support, and advocacy. The SATC will connect victims with law enforcement and are well-equipped to provide exams for the collection of evidence. Offer to call someone to be with the victim. If the victim is going to the hospital or SATC, suggest that they bring along a complete change of clothes. It is likely current clothes will be used for evidence collection. If the victim has already changed clothes, the used clothing can be transported for evidence collection in a paper bag. The Dean of Students (DOS) should be called on their emergency line (608) 556-4849. This office can make sure someone can talk the victim through options and provide support and assistance. If the victim does not wish to speak with the DOS, they can provide options to the first responder. This step also keeps the university compliant with confidential reporting requirements. Try to get the victim to see someone in the center for counseling and mental wellness in the Milwaukee area, especially if the SATC is not being used. The Wellness Center can also provide referrals for off-site locations. In order to preserve the most amount of evidence, victims are advised to avoid showering, changing clothes, urinating, brushing their teeth, eating or drinking, combing hair, etc. However, even if they have, evidence may still be captured up to 72 hours after an assault. Stalking If you feel someone is stalking you or someone you know, immediately call security at (414) 410-4220 on the main campus, or (414) 235-7897 at the City Center campus. You are also encouraged to call local law enforcement. A safety plan will be designed in conjunction with the individual being stalked, law enforcement, the security director, dean of students, and if applicable, residence life staff. Such a plan may include a restraining order, prohibition from visiting campus, no contact order, etc. Classrooms may be relocated if necessary. Depending on the circumstances, students will be given the opportunity to change their Stritch email address, classroom, and residence hall room, if applicable. Suicide Threat Any student reference to suicide should be taken seriously. During daytime hours on the main campus, attempt to get the student to walk with you to the Wellness Center to seeking counseling. After hours on the main campus, the residence life coordinator on duty can be reached through the Clare Hall front desk at (414) 410-4515 or the Assisi desk at (414) 410-4517. During the summer call the Dean of Students’ emergency number at (608) 556-4849 or security at (414) 410-4220, as the residence hall desks are not regularly staffed. The Wellness Center’s main number is (414) 410-4817. Each off-campus site should consult with the counseling center, ahead of time, to determine an appropriate plan for their location. Law enforcement can be called to assess the situation. If concerned about imminent harm, don’t hesitate to call 911. If you call 911 from main campus, please also call security. Suicide Attempt In the case of a suicide attempt, immediately call 911 followed by calling campus security at (414) 4104220. If the student is a resident student, call the Clare Hall front desk at (414) 410-4515 or the Assisi front desk at (414) 410-4517, and ask that the director on duty be paged to the appropriate location. Follow medical emergency section as appropriate and do not leave the student alone. It is advised that you do not tamper with anything in the area the attempt took place, as law enforcement may need to preserve evidence. Make sure to work to preserve the dignity of the individual by minimizing onlookers, Updated February 2017 pg. 13 and disbursing any crowds that may accumulate. Notify the Dean of Students at (608) 556-4849, who will mobilize an appropriate response, including counseling for those impacted. Suspicious Individual In the case of a suspicious individual and you are on the main campus, call campus security at (414) 4104220. If you are at the City Center campus, call (414) 235-7897. Be sure to take note of the suspicious individual’s features, clothing, vehicle, where they are located in the building/campus and whether or not they are carrying a weapon or package. Give campus security a full description of the individual. Once campus security is involved, they will facilitate the situation and involve others as needed. Suspicious Mail or Package Bombs can be constructed to look like almost anything and can be placed or delivered in any number of ways. The probability of finding a bomb that looks like the stereotypical bomb is almost nonexistent. The only common denominator that exists among bombs is that they are designed to explode. Most bombs are homemade and are limited in their design only by the imagination of, and resources available to, the bomber. If you receive or discover a suspicious package or foreign device the most important thing is not to touch, tamper or move the package – under any circumstance. Report the matter immediately to campus security at (414) 410-4220 or to local law enforcement. Characteristics to Look For The following is a list of characteristics that should make you suspicious of the contact of the mail or delivered package received: excessive postage, excessive weight; misspellings of common words; oily stains, discolorations, odors; no return address or showing a city or state in the postmark that does not match the return address package; not anticipated by someone in the school or not sent by a known vendor. In any of these cases, do not open the package if it appears suspicious, but rather call 911. If the type and/or location of hazardous material is known, report that information to 911. You are also asked to call campus security at (414) 410-4220 if at the main campus; or (414) 235-7897 if you are at the city center campus. Make sure to turn the letter/package over to law enforcement and document all activities. If a letter/package is opened and contains a written threat but no suspicious substance, call 911. If the type and/or location of hazardous material are known, report that information to 911 followed by calling campus security at your relevant location. Limit access to the area in which the letter/package was opened to minimize the number of people who might directly handle it. It is considered criminal evidence so make sure to ask the person who discovered/opened the letter or package to place it into another container, such as a plastic bag. If a letter or package is opened and contains a suspicious substance, call 911. If the type and/or location of hazardous material is known, report that information to 911, followed by calling campus security at your relevant location. Once again, isolate the people who have been exposed to the substance and limit access in the area which the letter/package was opened. The goal is to prevent/minimize spreading Updated February 2017 pg. 14 contamination. Ask the person(s) who discovered and/or opened the letter/package to place it into another container, such as a clear plastic zip-lock bag and if possible, handle with gloves. If you have come into contact with an unknown substance, wash hands thoroughly. Law enforcement, emergency management and/or university officials will determine the need for decontamination of the area and the people exposed to the substance. Threating Behavior/Actions Threatening behavior/actions is in violation of the university conduct code. In these cases, call campus security at (414) 410-4220 or 911. If 911 is called on the main campus, call security as well. At the city center campus, security can be reached at (414) 235-7897. In cases of imminent threats, 911 should be called. Threatening behavior is reported to security, the Dean of Student (for student threats), human resources (for employee threats) and the dean of the college in which the threat occurred. If the person against whom the threat was made is not aware of the threat, security will promptly notify them, provide the opportunity to talk with law enforcement, and provide advice on safety precautions. In all cases, security, and the Dean of Students (for a student threat), the director of human resources (for an employee threat), and the counseling center will assess and respond to the situation, using law enforcement as appropriate. Temporary suspensions (either of students or employees) will be considered, pending an investigation. A mental health risk assessment may be required prior to returning to campus/class. The victim will be provided with support services. Vehicle Crash for Stritch Vehicles or Groups Groups traveling as part of a Stritch-sponsored event should file an “Off-Campus Transportation” roster, listing the names of the individuals traveling. The top copy is given to security prior to departure. The traveling group takes the bottom copy with them, which tells them how to call security. These forms are available through the Dean of Students office. Someone surviving a crash should immediately call 911 to seek medical attention for any victims. People with possible neck or back injuries should not be moved unless there is an immediate danger in keeping them where they are. Once 911 has been called, University security should be notified at (414) 410-4220 in order to alert the necessary administrators on campus, and necessary family members if required. Security will work to get as much information about the incident from the individual including identifying who is going to what hospital, where the accident took place, and information about medical conditions known at that time. This information will help to inform administrators and possibly emergency contacts as needed. Security will notify president and Dean of Students to coordinate a response and include Public Relations. Updated February 2017 pg. 15 APPENDIXES The following pages are relevant appendixes referred to in this document. APPENDIX A: Key Phone Numbers Name Phone Number Campus Phone: 9-911 Emergency Services Any Other Phone: 911 Campus Phone: 4220 Campus Security – Main Campus Any Other Phone: (414) 410-4220 Campus Security – City Center Campus Glendale Dispatch Academic Affairs (414) 235-7897 (414) 351-9900 Or 911 (when calling from cell) Campus Phone: 4007 or 4009 Notes/Comment For any issues of potential imminent harm. In most cases this call should be followed by a call to Campus Security. Available 24/7; Should be called after calling 911 when needed. Campus security has access to the emergency crisis team and need to alert relevant staff/help. Available 24/7; Should be called after calling 911 when needed. Campus security has access to the emergency crisis team and need to alert relevant staff/help. When incidents occur on some areas of main campus. Any Other Phone: (414) 410-4007 or (414) 410-4009 Campus Phone: 4517 Assisi Hall Front Desk Any Other Phone: (414) 410-4517 Campus Phone: 4515 Clare Hall Front Desk Any Other Phone: (414) 410-4515 Campus Phone: Day - 4329 After Hours – (608) 556-4849 Dean of Students Employee Assistance Program Any Other Phone: Day - (414) 410-4329 After Hours - (608) 556-4849 (800) 236-3231 Campus Phone: 4222 Human Resources Any Other Phone: (414) 410-4222 Campus Phone: 4817 or 4095 Wellness Center Any Other Phone: (414) 410-4817 or (414) 410-4095 Campus Phone: 4413 Physical Plant/Facilities Concerned Student Report Updated February 2017 Any Other Phone: (414) 410-4413 Campus Phone: 4321 After hours, can be reached by calling the Dean of Students After hours, can be reached by calling Security pg. 16 Any Other Phone: (414) 410-4321 Campus Phone: 4478 or (414) 391-6193 Public Relations & Media Relations Sexual Assault Treatment Center Updated February 2017 Any Other Phone: (414) 410-4478 or (414) 391-6193 (414) 219-5555 After hours, can be reached by calling (414) 391-6193 pg. 17 APPENDIX B: Guidelines for Medical Emergencies The following is based on the American Red Cross recommendations for accessing the Emergency Medical System. If one or more of the following occur, activate the EMS by dialing 911 from an office or campus phone and notify Security at (414) 410-4220 on the main campus or (414) 235-7897 at the City Center: The person is or becomes unconscious The person has difficulty breathing or is breathing in a strange way The person reports chest pain or pressure The person is bleeding severely The person has pressure or severe abdominal pain The person is passing or vomiting blood The person has seizures or slurred speech The person has injuries to the head, neck or back The person has possible broken limbs NEXT STEPS: 1) Try to stay calm and assess the situation. 2) If the victim is bleeding and conscious, have them hold pressure to the source of bleeding. 3) You should hold pressure to the source ONLY if the person is unable to AND you have gloves or an impermeable barrier to protect yourself. 4) Provide comfort and reassurance that help is on the way. 5) Do not move an injured person unless they are in imminent danger. Moving someone with certain injuries can make the situation considerably worse. 6) Do not attempt to clean up broken glass, blood, or other bodily fluids yourself unless you are trained in *universal precautions and have appropriate protective gear. a. Common & Effective Universal Precautions: i. Use of personal protective equipment (PPE) including gloves, masks, and protective eyewear. ii. Placement of barriers such as tissues or a towel between a caregiver and a bleeding person or if possible, as the person to wipe their own wounds or apply pressure to their nose. iii. Wash hands thoroughly with soap and water or use waterless sanitizing cleansers immediately following contact with body fluid and glove removal. NOTE: In needed, automatic Emergency Defibrillators are located in Clare Hall by Health Center, the Fine Arts Building by first floor restrooms, the Fieldhouse lobby, the Assisi lobby, and in Bonaventure Hall near the Conference Center. In the City Center, it is located on the first floor behind the security desk. *“Universal precautions” is an approach to infection control that all human blood and certain human body fluids are treated as if they were infected with HIV, HBV and other blood-borne pathogens. The standard says everyone should follow Universal Precautions to prevent contact with blood or other potentially infectious materials. DO NOT put yourself at risk for exposure to a potentially infectious substance. Updated February 2017 pg. 18 APPENDIX C: Lockdown Procedures A lockdown is a temporary sheltering technique that converts any campus, building or room into a large safe area to limit exposure to an active shooter or other highly dangerous, ongoing incident. Lockdowns typically last for any amount of time between 30 minutes and several hours. When alerted, occupants of a building or room will lock all doors and windows not allowing entry or exit to anyone until an all-clear notification has been issued by law enforcement, emergency management and/or university officials. A lockdown will be announced via phone system, emergency notification system, e-mail, web site or other communication device. Once the notice to lockdown is issued: Direct all students, staff and visitors into rooms or enclosed buildings. Ensure all persons are inside. Do not remain in open areas such as hallways or corridors. Go to the nearest classroom, lecture hall or auditorium. Follow instructions and remain calm. Account for everyone in the room or office. Close and lock all doors and windows – interior and exterior. If you cannot lock the door, barricade it with desks, chairs, or any other moveable furniture. Turn off all lights and close all curtains and blinds. Move all persons away from windows and doors. Occupants should be seated below window level. Remain silent and turn off all radios or other devices that may emit sound this includes silencing cell phones. If gunshots are heard, get on the floor and utilize heavy objects, such as tables and filing cabinets to hide under or behind. If you are outdoors, seek nearby shelter (ie: large trees, walls, mail boxes) and wait for additional instructions from appropriate law enforcement or campus authorities. Do not allow anyone outside of classrooms until all clear notification is given by law enforcement, emergency management or university officials. Updated February 2017 pg. 19 APPENDIX D: Shelter in Place Scenarios Sheltering in place provides refuge in appropriate areas when evacuation would put people at risk (ie: tornado, environmental hazard, blocked evacuation route, etc.) Shelter in Place – Tornado Use the stairs to go to the nearest basement. If a basement is not available, move to an inner corridor, away from windows. Shelter in Place – Fire If you cannot safely exit the building, close door(s) between you and the fire, and try to get to a window where rescuers can see you. Wave a brightly colored item, like a red shirt, to attract attention. Call 911 and provide your location if possible. If possible, put a wet rag over your nose and mouth, and stay low. The most noxious gases rise. If possible, put a wet rag under the door. Shelter in Place – Environmental Hazard To the extent possible, choose a room with a door but no windows. If windows are present, shut them. Close the door, sealing the edges with wet paper towels or rags. Do the same with windows. Stay calm and wait for further instructions. Updated February 2017 pg. 20 APPENDIX E: Bomb Threats BOMB THREAT CALL PROCEDURES Most bomb threats are received by phone. Bomb threats are serious until proven otherwise. Act quickly, but remain calm and obtain information with this checklist. If a bomb threat is received by phone: 1) Remain calm. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if the caller does. 2) Listen carefully. Be polite and show interest. 3) Try to keep the caller talking to learn more information. 4) If possible, write a note to a colleague to call 911 or, as soon as the caller hangs up, immediately notify them yourself. On the main campus, call security at (414) 410-4220 after calling 911. At the city center, call security at (414) 235-7897. 5) If your phone has a display, copy the number and/or letters on the window display. 6) Complete the Bomb Threat Checklist immediately. Write down as much detail as you can remember. Try to get exact words. 7) Immediately upon termination of the call, do not hang up. Wait for emergency responders and, if applicable, security, as they will have questions for you. Do not incite panic by starting rumors. Emergency responders will assess the threat, and initiate communications as necessary. If a bomb threat is received by handwritten note: Call 911 followed by calling main campus security at (414) 410-4220; at the city center, call security at (414) 235-7897. Do not incite panic by starting rumors. Emergency responders will assess the threat, and initiate communications as necessary. Handle note as minimally as possible. If a bomb threat is received by e-mail: Call 911 followed by calling main campus security at (414) 410-4220; at the city center, call security at (414) 235-7897. Do not incite panic by starting rumors. Emergency responders will assess the threat, and initiate communications as necessary. Do not ignore and do not delete the message. Signs of a suspicious package: • No return address • Misspelled words • Strange odor • Restrictive Notes • • • • Poorly handwritten Stains Foreign Postage Unexpected Delivery • Excessive postage • Incorrect titles • Strange sounds DO NOT: • Use two-way radios or cellular phone; radio signals have the potential to detonate a bomb. • Evacuate the building until police arrive and evaluate the threat. • Activate the fire alarm. • Touch or move a suspicious package. Updated February 2017 pg. 21 Bomb Threat Checklist NOTE: The receiver of the bomb threat should complete this checklist as soon as possible so as not to forget pertinent data. GENERAL INFO Date of threat: ______________________________ Time of threat: _____________________ Caller Phone Number: ________________________________ Was there a hang up? Yes No Phone Number Where Call Was Received: ______________________________________________ INFO PROVIDED Questions to Ask Caller & Note Response: • Where is the bomb located? (Building, Floor, Room, etc.) __________________________________ • When will it go off? ________________________________________________________________ • What does it look like? ______________________________________________________________ • What kind of bomb is it? _____________________________________________________________ • What will make it explode? ___________________________________________________________ • Did you place the bomb? • Why/Motive? ______________________________________________________________________ • What is your name? _________________________________________________________________ Yes No EXACT WORDS OF THREAT: Updated February 2017 pg. 22 INFO ABOUT THE CALLER What were your observations about the caller? • Where is the caller located? (Note any background noises and noise levels): ____________________ __________________________________________________________________________________ • Estimated age and gender?: __________________________________________________________ • Is voice familiar? If so, who does it sound like?: ___________________________________________ __________________________________________________________________________________ • Other points/observations?:___________________________________________________________ __________________________________________________________________________________ Updated February 2017 Caller’s Voice: Accent Angry Calm Clearing throat Coughing Cracking voice Crying Deep Deep breathing Disguised Distinct Excited Female Male Laughter Lisp Loud Nasal Normal Ragged Rapid Raspy Slow Slurred Soft Stutter Background Sounds: Threat Language: Animal Noises Incoherent House Noises Message read Kitchen Noises Taped Street Noises Irrational Booth Profane PA System Well-spoken Conversation Music Motor Clear Static ________________________ Office machinery _______________ Factory machinery ______________ Local Long distance Other Information: ______________________________ ______________________________ pg. 23
© Copyright 2025 Paperzz