HRA AND DEVOLVED ADMINISTRATIONS ACCREDITATION SCHEME REPORT FOR PERIOD OCTOBER 2016 TO MARCH 2017 Introduction This report includes data relating to REC audits conducted and action plans completed under the 2016 scheme. The report is reviewed by the UK wide Operational team in order to review trends and to take forward any actions in order to improve the service provided by the Research Ethics Service (RES). 1. REC audits and accreditation status awarded Name of REC Audit period London – West London & GTAC London - Hampstead South Central – Oxford A Wales REC 4 (re-audit) South Central - Oxford B East Midlands – Nottingham 1 Scotland A East Midlands - Nottingham 2 London – City & East North West – Liverpool Central North West – Haydock London - Fulham London - Bloomsbury South Central - Berkshire North East - York Yorkshire & The Humber - Leeds West London - Brent London – London Bridge North East - Newcastle & North Tyneside 1 Yorkshire & The Humber - Sheffield East of Scotland REC 2 London - South East East of England - Cambridge East (Reaudit) Jul 2015 -Jun 2016 Jul 2015 -Jun 2016 Jul 2015 – Jun 2016 Mar 2016 - Aug 2016 Aug 2015 – Jul 2016 May 2015 – Apr 2016 Aug 2015 – Jul 2016 Aug 2015 – Jul 2016 Sep 2015 – Aug 2016 Sep 2015 – Aug 2016 Sep 2015 – Aug 2016 Sep 2015 – Aug 2016 Oct 2015 – Sep 2016 Oct 2015 – Sep 2016 Oct 2015 – Sep 2016 Nov 2015 – Oct 2016 Nov 2015 – Oct 2016 Dec 2015 – Nov 2016 Dec 2015 – Nov 2016 Accreditation status awarded Full accreditation Full accreditation Accreditation with conditions Provisional Opinion Full accreditation Full accreditation Provisional Opinion Provisional Opinion Provisional Opinion Full accreditation Provisional Opinion Accreditation with conditions Provisional Opinion Full accreditation Provisional Opinion Full accreditation Full accreditation Full accreditation Provisional Opinion Jan 2016 – Dec 2016 Jan 2016 – Dec 2016 Jan 2016 – Dec 2016 Sep 2016 - Feb 2017 Full accreditation Full accreditation Full accreditation Accreditation with conditions HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 2. RECs Achieving Full Accreditation after completion of an action plan Name of REC South Central – Berkshire B South East Scotland 1 East of England Cambridge Central South Central – Oxford A Latest date which action plan should be completed (including extensions) 11-Nov-16 Date completed action plan received from REC Date full accreditation received 09-Nov-16 14-Nov-16 06-Jan-17 30-Sep-16 10-Oct-16 27-Jan-17 27-Jan-17 06-Feb-17 13-Jan-17 13-Jan-17 01-Feb-17 3. Numbers of issues in relation to number of RECs audited identifed through the reporting period Graph showing the number of RECs granted provisional accreditation/accreditation with conditions and the number of unmet standards between October 2016 and March 2017 8 7 Number of RECs 6 5 4 3 2 1 0 1-3 4-6 Number of unmet standards 2 7+ HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 Standards not met Graphs 8a and 8b show the trends in unmet standards (that are detailed in action plans) for RECs audited during the past three reporting periods, and are illustrated using 2 key areas; membership and administration. % of issues raised within the 6 month reporting period Accreditation Trends Relating to Membership 25 20 Indemnity 15 Attendance 10 Constitution 5 Training 0 Recruitment Oct 15 - Mar 16 Apr 16 - Sep 16 Oct 16 - Mar 17 accreditation reporting periods Graph 8a % of issues raised within the 6 month reporting period Accreditation Trends Relating to Administration 35 30 25 20 15 10 5 0 Compliance with SOPs/Processes HARP Minutes/Letters Timelines Oct 15 - Mar 16 Apr 16 - Sep 16 Oct 16 - Mar 17 accreditation reporting periods Graph 8b 3 Other HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 4. Analysis of recommendations detailed in audit reports Recommendations are issues which are deemed to be low enough risk not to warrant an action plan requiring review and sign off by the HRA QA department. Compliance against recommendations is checked through Quality Control (QC) checks. The recommendations made in relation to the 23 audits conducted during the reporting period, have been collated and analysed to provide broad trends on the two key areas – membership and administration. Membership The majority of recommendations (61) were made in relation to the recording of member details and associated documents on HARP – issues included incorrectly detailing start and end dates, training information and declarations of interest not being recorded correctly. There were 34 recommendations made relating to meeting the membership training requirement and 8 relating to the need to monitor and manage the requirement for members to attend 2/3rds of REC meetings. 25 were raised regarding indemnity and terms and conditions – these ranged from incorrect appointment dates being detailed on letters, delays in issuing reappointment letters and terms and conditions and the need to reissue appointment letters to cover officers appointments over 10 years. There were 5 recommendations relating to the management of member’s break in service and the subsequent uploading of letters and emails. Administration 145 recommendations related to the use of HARP and recording and uploading of information in accordance to the HARP dataset. One of the reoccurring issues related to the mis-recording of version numbers on HARP and not having a clear audit trail of approved documents. There were 109 recommendations made in relation to the quality of the minutes; these ranged from the need to proof read minutes prior to release in order to correct spelling and typographical errors to suggestions around grouping of issues in order to aid the applicants understanding of the issues that needed to be addressed. Recommendations relating to the management of the HARP clock were detailed in 11 audit reports and compliance with SOP timelines. 5. Report Turnaround Times All the HRA QA procedure timelines were met during the reporting period. 6. Feedback from REC Managers of audited RECs Feedback is sought from REC Managers of RECs undergoing audit seeking their views on the accreditation procedure. REC Managers are sent a copy of the feedback form along with their final decision letter. Eight REC Managers provided feedback from the twenty three RECs audited. A report detailing feedback can be found in Appendix 1. 4 HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 7. Conclusion During the reporting period 23 audits were completed with 65% of RECs being issued with either full accreditation or accreditation with conditions; 35% of RECs received a provisional opinion status with an action plan to complete. It is noted that the number of provisional opinions have increased from the last reporting period (18% for April – September 2016). Two of the audits completed were re-audits at the request of RES Management. There were decreases in action plan issues being raised in respect of REC members indemnity, training and the constitution with only a slight increase in issues being raised in relation to poor meeting attendance by members. Of the issues raised three related to the consitution of RECs; lack of lay+ members and the absence of a Vice Chair for a prolonged period. Non-completion of the training and attendance requirement was detailed in five of the action plans and issues relating to the lack of appropriate appointment, reaapointment and signed terms and conditions featured in six of the action plans issued during the reporting period. In relation to administrative compliance there were increases in issues being raised in relation to minutes and letters, compliance with SOPs/processes, timelines and HARP. Non-compliance in relation to the use of specialist advice was detailed in five of the action plans and non-compliance with the HARP dataset was issued for four of the action plans (issues related to mis-management of the clock, not using HARP generated documents, and unclear audit trails of review). Of the issues raised in relation to the minute taking and letter writing, five related to inconsistency between minutes and the recording of issues for the applicant to address (as part of the decision) and three action plan issues related to minutes not being ratified and uploaded to HARP in a timely manner. Only one issue was raised in relation to non-compliance with SOP timelines. The feedback from REC Managers on the accreditation process has been positive and shared with operational colleagues where appropriate. 5 HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 Appendix 1 Feedback received from audits completed between October 2016 and March 2017 Views of REC Managers on the audit procedure Percentage per score Rating guideline 1=poor, 5=excellent Activity 1 4 5 The checklist made clear the standards to be met in the audit. 25% 75% Completing the checklist helped to prepare for the audit 14% 86% 37% 63% 37% 63% HRA QA staff were approachable, fair and methodical 25% 75% The issues raised in the audit report and action plan were a fair reflection of the situation. 37% 63% The interpretation of standards during the audit was a fair reflection of GAfREC, SOPs and other NRES guidance. The audit was fair and reasonable with the opportunity to discuss and clarify issues during the process 6 2 3 HRA and Devolved Administrations Accreditation Report October 2016 to March 2017 Comments received from REC Managers through the feedback form REC 1 I have not answered the second question as I did not complete the checklist. I was nervous about the audit but I had a very pleasant experience with the audit team. I found the team to be fair and understanding; allowing time for points to be explained and they took this into consideration without ever being dismissive. REC 2 Thanks to Jane for her guidance throughout the audit process and thanks to the Centre staff for their support. REC 3 When issues have been found in minutes or letters it would be helpful to detail fully where the issues are and which parts of the minutes or letter needs looking at rather than just naming the study. I am finding it hard to find the issues in the minutes which were referenced. It would be also helpful in the audit interview that these were gone through in detail so they could be discussed further. REC 4 Jane Martin conducted the audit interview in such a way as to make me feel comfortable throughout. I feel I got a lot out of the audit, not just in terms of accreditation for the REC but in terms of valuable experience to put towards my own professional development. I understood the importance of the audit, why it was taking place and what was expected of me. Nicki Watts was very helpful throughout preparation for the audit, and I had a great deal of support from my management who were all incredibly supportive throughout. My Chair provided a great deal of support, encouragement and help both for myself, and for members of the REC to ensure they were compliant with everything expected of them – as she always does. Overall I am very happy with the audit experience, and feel proud to be a part of the REC, of the Manchester office, and of the RES and HRA. 7
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