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Although document management and ECM
may appear like interchangeable terms, their
offerings are vastly different.
Even after deploying core technology applications like enterprise resource
planning (ERP), product lifecycle management (PLM) or supply chain
management (SCM) software, organizations still face the challenge of
handling unstructured content like paper, emails and faxes. To electronically
store this content, many companies turn to a document management
system. That’s a great first step, but to truly make your content work for
your organization, consider making the move to an enterprise content
management (ECM) solution.
While document management focuses on document storage and retrieval,
ECM allows you to capture, store, integrate, access, process and measure your
content – adding key functionality that document management lacks. ECM
evolves your document management strategy so it’s a solution that supports
strategic initiatives organization-wide.
Read on »
1
ECM scales to fit your
organization’s needs
Unlike document management, ECM is
a complete solution with the flexibility
and scalability to meet your needs
organization-wide, from operations
and administrative departments to
customer service. This means ECM
not only meets your needs now, but
can also help you overcome new
challenges in the future.
4
ECM retains more
content types
Unlike many document management
systems, ECM allows you to store
virtually every content type—like paper
forms, photos and CAD drawings—
making your organization’s information
instantly retrievable. This saves
employees the time they used to waste
searching for paper.
2
ECM removes manual
processes surrounding
your organization’s
content
Once content—like invoices and
contracts—are in your ECM solution, it
can be automatically directed through
each stage of your company’s processes.
Unlike document management systems,
which lack sophisticated automated
workflows, an ECM system ensures your
content always gets into the right hands
at the right time, speeding processes.
5
3
ECM mitigates risk
With ECM, you remove the risk
associated with manual, paper-based
processes. While document management
systems traditionally provide basic
storage and retrieval functionality, ECM
features automated workflows that
eliminate errors associated with manual
processing. This provides transparency
into processes while supporting
compliance efforts.
ECM streamlines
processes with
seamless integrations
While document management systems
often have problems integrating with
other IT systems, ECM integrates
with any line-of-business application,
allowing users to retrieve information
without leaving their familiar work
environment. That means users have
instant access to the type of data and
information they need, when they need
it, speeding up processes company-wide.
Documents drive business processes. As a result, it’s crucial companies utilize
technology to provide the biggest return on investment possible. Unlike document
management, ECM transforms your work environment, streamlining business
processes for increased efficiencies across the enterprise.
Learn more at OnBase.com »
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