mBank Group strategy Summary of 2012-2016 strategy 1 2 Continue development and implementation of “One Bank” approach Selectively exploit attractive opportunities to grow the business in retail 4 3 Active balance sheet management and continued improvement in profitability Selectively exploit attractive opportunities to grow the business in corporate |1 mBank Group strategy 1 Continue development and implementation of the “One Bank” approach Elements of strategy 1 ▪ ▪ Group and client approach integration ▪ New “One network” concept to adjust to the changing customer behaviour and increase network availability in the medium term, including relocation of some branches to higher customer traffic hubs ▪ ▪ ▪ ▪ ▪ „One network" Ongoing Group rebranding with an aim to bring all retail operations under the common umbrella of “One bank” strategy and reorganisation of corporate and investment banking into an integrated “One” offering Positioning the mBank name as the generic name for mobile banking Continuing development of innovative distribution models, including joint venture with Orange Polska Maintain market leading positions in quality and innovations, allowing to continue attracting younger clients and affluent clients Establish and maintain the position of the most convenient transactional bank in Poland Exploring bancassurance partnership with a leading international insurer Rebranding Has set the standards of state-of-the-art, comfortable and friendly retail banking Award-winning platform for demanding affluent clients who appreciate high quality service and personal advisory Full breath of highest-quality services for corporate and private banking clients Source: Company information |2 mBank Group strategy 2 3 Selectively exploit attractive opportunities to grow the business in retail and corporate Elements of strategy 2 Retail banking: ▪ ▪ ▪ Delivering premier transactional banking services ▪ Ensuring a stable and adequate deposit base by leveraging the transactionality and higher sight deposit volume as a primary banking relationship for the majority of the retail clients Enhancing client acquisition through the "New mBank" platform Growing lending business with a more attractive risk-return profile and higher margin characteristics Corporate banking: 3 ▪ ▪ ▪ Offering for SMEs and large corporates Exploit expected growth in the sector as economy recovers and leverage the existing strong access to over 17k corporate clients Continued growth in number of clients across all segments and "individualising" product offering Acceleration of lending and integrated corporate & IB offer to small and medium enterprises New mBank experience ▪ ▪ ▪ ▪ ▪ Peer to peer payments Facebook integration Gamification ▪ ▪ ▪ ▪ State-of-the-art user interface Personal finance management Video banking Google-like quick search 2nd generation mobile application—location-based services, merchant deals, personal financial manager, peer to peer transfers Mobile payments Source: Company information |3 mBank Group strategy 4 Active balance sheet management and continued improvement in profitability Elements of strategy 4 ▪ Continued focus on sourcing diversified and attractively priced funding including new area of covered bond program by mBank Hipoteczny ▪ Improving return on assets through change of lending mix and phase-out of legacy FX mortgage portfolio ▪ A capital accretive business model with earnings growth outpacing growth in risk weighted assets allowing for generous dividend distribution (>50%), subject to regulatory approvals ▪ 2012–2016 Strategy targets delivered already. Focus on maintaining adequate capitalisation, strict cost control, balanced business growth and improving returns for shareholders 2012 – 2016 strategy targets, most already achieved Cost/income ratio L/D ratio Gross ROE Net ROA CET1 Target Max. 48% c. 115% Min. 15% Min. 1.4% 11%1 Actual 44.7% 110.8% 17.5% 1.2% 13.2%2 2 Remarks: "actual" denotes H1 2014 level 1 Based on Basel II AIRB approach 2 Based on Basel III fully loaded |4
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