Redcliffe Volunteer Hub - Venue information
Facility location
The Volunteer Hub is located within the Old Redcliffe Fire Station, 395 Oxley Ave Redcliffe QLD 4020.
Contact details
Council contact details
Phone
Fax
Email
Web
3205 0555
3205 0599
[email protected]
www.moretonbay.qld.gov.au/volunteerhub
Emergency contacts
Emergency services
Council after hours
000
07 3205 0555
Eligibility guidelines for hire of Redcliffe Volunteer Hub
This venue is a meeting space for local, not for profit, volunteer based community groups and is suitable for meetings and
workshops. The venue is not suitable for physical fitness classes.
Availability
The venue is available for hire between the 9:00am and 9:30pm.
After hours emergencies
Council’s after hours’ service can be used to report emergencies (e.g. unable to gain access or to secure the facility,
required equipment not working, broken glass panel or similar). Council will endeavour to resolve any issues however
some issues may not be able to be rectified immediately. Call out charges will apply if they relate to the misuse of
the facility or hirer error. For example, a hirer may be charged a call out fee if council is required to open a facility
because the hirer omitted to pick up the key. This fee will be deducted from the bond prior to releasing the balance
to the hirer. Minor issues such broken crockery can be reported the following business day.
Features
Room dimensions 5.2m x 9.1m
Capacity 40 people
Timber flooring to meeting room
Rectangular folding tables (5)
Black stacking chairs (40)
Café chairs (10)
Round café tables (4)
Lectern
Whiteboard
Audio visual equipment (projector)
Kitchenette including fridge/freezer, microwave, instant hot/cold water tap, cutlery and crockery (basic place
settings for 40 people). No dishwashing liquid, wash cloths or tea towels are provided.
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Facility Inspections /orientations
Council provides prospective hirers with a complimentary inspection prior to booking to ensure the venue is suitable.
Prospective hirers wanting to undertake additional inspections may only do so when other inspections are being
conducted. Inspections are conducted between 8.30am and 4.30pm business days and are subject to the facility
being available.
Storage
Hirers are unable to store equipment at the facility.
Amenities
There are two shared unisex disabled toilet facilities located off the main foyer.
Air conditioning
The meeting room and breakout area are air conditioned. The remote controls are located on the wall near the entry
doors.
Lighting
The lighting throughout the building is linked to a sensor system and will turn on and off automatically.
Noise
Please keep noise to a minimum as the facility is located close to residential properties. Please ensure guests leave
the venue quickly and quietly.
Smoking area
In accordance with state legislation, no smoking is permitted in or around the facility. Smokers must ensure they are
a minimum of five metres from any entranceway.
Cleaning
All areas must be left in a clean and tidy state. All benches are to be cleaned and all crockery and cutlery must be
washed and returned to the allocated cupboard space.
Tables and chairs must be cleaned prior to being stacked neatly in the designated areas. Care is to be taken to
ensure tables, chairs and any other items are not dragged across the floor.
All rubbish is to be placed in the wheelie bins provided. Wheelie bins are located in the rear courtyard and additional
bin liners are stored in the kitchen cupboard.
Audio visual equipment
The meeting room is fitted with an audio visual system including a permanently fixed projector.
A HDMI and VGA Cable are supplied. Please ensure that you bring any additional requirements with you.
HDMI Cable
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VGA + Audio Cable
July 17
Access to facility
Access to the communal foyer is via a security swipe card system. The card reader is located on the right hand side
of the main door. At times, the facility and this door will be unlocked as other groups use other parts of the facility.
Access to the Volunteer Hub meeting room is via a security swipe card system. The security access card is issued
once the booking has been paid and confirmed. Groups who book the facility on a regular basis may be provided
with a permanent security swipe card and key.
For casual hirers the access card must be collected from council’s Redcliffe Customer Service Centre, 1 Irene Street,
between 8:30am and 5:00pm business days. The card is to be returned on the business day following conclusion of
the hire of the facility.
Instructions for use are as follows:
 The light will be red when the door is locked.
 Swipe the card once in front of the card reader and the light will then turn green. This indicates that the door
is unlocked.
 To secure the area after your event, close the door behind you once all guests have left the venue.
 Slowly swipe the card in front of the card reader three (3) times. On the second swipe the system will beep
twice.
 After approximately 5 to 30 seconds, the reader will beep and the light will turn red to indicate the door is
locked.
 To access the meeting room swipe your card once and the door will unlock, when leaving the room simply
close the door behind you and it will self-lock.
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