Creating True Just-in-time Training

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Creating True
Just-in-time Training
Reuben Tozman, edCetra Training
Creating True Just-In-Time Training
Reuben Tozman
Chief Learning Officer
edCetra Training
First Some Humor!
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What is our challenge?
ƒ “And whereas doctors a century ago were expected to keep
up with the entire field of medicine, now they would need to
be familiar with about 10,000 diseases, 3,000 drugs
and more than 1,000 lab tests”
ƒ “A study in 2004 suggested that in epidemiology alone it
would take 21 hours of a workday just to stay
current.”
ƒ “When the Sloan Digital Sky Survey started work in 2000, its
telescope in New Mexico collected more data in its first
few weeks than had been amassed in the entire
history of astronomy”
What is our challenge?
ƒ How are we ever going to train and teach
knowledge, competencies and skills given the tools
we have today?
ƒ How long did it take to create your last eLearning
course? How long did it take to update? How much
has changed since you’ve developed it?
ƒ How has technology evolved to help us?
Brief History
ƒ Instructor-led classroom based training (The talking
head)
ƒ Self paced (Early distance education)
ƒ Video/DVD based training (Self paced or Instructor
led)
ƒ Computer Based Training (Self Paced)
ƒ Internet Based Training (Self paced or instructor
led)
ƒ eLearning 2.0 (Current frenzy)
ƒ Semantic Web (Future)
Brief History
Access to SME
Incorporate Multimedia
Power of Networking
Semantic Web Technology
Learner Control
Engaging the Learner
Where are we now?
ƒWhat’s Hot?
•eLearning 2.0
•Informal learning
•Social networking as a learning vehicle
•Communities of practice
•mLearning
•Twitter
•Etc…
Where are we now?
“MIT researchers have discovered how to use nanotechnology to
significantly shrink computer chips, making them cheaper and more
powerful.
The new technique will enable manufacturers to produce 25-nanometer
(one millionth of a millimeter) chips, which is a huge leap considering that
late last year, Intel Corp. made its first move from a 65nm process to
45nm. Intel has already said it hopes to move to 32nm processors
sometime in 2009; a 25nm chip would be one level below that.”
Where are we now?
ƒAbility of small machines to resolve
processing in real time.
Where are we now?
ƒUsing the web to “network”
ƒA computer’s power/value as a standalone
machine has long reached its peak
ƒValue of a computer is in its ability to network
ƒEconomy based on feeding the web
•Paradigm of scarcity is “old school”
•What is the value of Twitter if you’re the only
one that’s using it?
Where are we going?
OpenCyc or Cyc (syke)
Cyc is an artificial intelligence project that
attempts to assemble a comprehensive
ontology and knowledge base of everyday
common sense knowledge, with the goal of
enabling AI applications to perform humanlike reasoning.
Where are we going?
OpenCyc or Cyc (syke)
Typical pieces of knowledge represented in the
database are "Every tree is a plant" and
"Plants die eventually". When asked whether
trees die, the inference engine can draw the
obvious conclusion and answer the question
correctly.
Where are we going?
Creating an Intelligent Web (12.42)
Autology (0.30)
Intel Handheld Unit
Project Natal
Real-time content aggregation
Connecting to objects
Library of Congress
ƒThousands of American school teachers
incorporate LOC media objects into their
curriculum
ƒLOC has curriculum designs for teachers that
use the media objects
ƒTask: Create a system that enabled teachers
to create their own curriculum and learning
materials
DEMO
http://www.loc.gov/teachers
Creating True Just-In-Time Training
ƒ Technology will allow us to move from a packaged
‘event’ to real time, on the job performance support.
•Including advances in networking to find subject
matter expertise
ƒ Use advances in web technology to provide context
sensitive instruction
•Interweaving of training into the work environment
ƒ Publishing on demand(9:00 – 9:30)
Knowledge Management
ƒFor the system to work, knowledge and
content management are critical
ƒNot only do we have to extract knowledge
from the minds of experts but we need to
create a system to classify and contextualize
that knowledge
Thank You
Contact Information:
Reuben Tozman
Chief Learning Officer, edCetra Training
[email protected]